This is the ultimate keepsake for fans of Maya Angelou's beautiful poetry, as well as for anyone looking for a bit of in-the-moment inspiration to have in their back pocket.Some quotes from Maya Angelou:'If you don't like something, change it. If you can't change it, change your attitude.''You may not control all the events that happen to you, but you can decide not to be reduced by them.''Love recognizes no barriers. It jumps hurdles, leaps fences, penetrates walls to arrive at its destination full of hope.''History, despite its wrenching pain, cannot be unlived, however, if faced with courage, need not be lived again.'

    Some of the stories motivate, some are spiritual, and some provide strategies for excellence. All promote positive feelings, encouraging confidence, direction and vision. The stories contained in The Magic of Metaphor focus on values, responsibility, and leadership in all its forms. Specially selected to promote change in people's ideas, attitudes, beliefs, visions and behaviours they act as reframes, challenging and disturbing our existing frames of reference, recharting our accustomed maps of the world, and shifting us away from our limited thinking towards new learning and discovery through the use of effective metaphor. Containing sixteen suggestions (or tips) for effective story telling, advice on organisation, style and story telling skills, and a selection of stories that can be adapted and developed, The Magic of Metaphor is an inspirational sourcebook for counsellors, health workers, psychologists, professional speakers, managers, leaders and NLP practitioners, as well as for teachers, trainers, therapists. Providing tools that assist people in making beneficial changes in their lives, the stories contained in this book will bring pleasure and power to all those that listen to or read them.

    And most teams are fully capable of doing so. The problem: we consistently say and do things that spark unconscious fears and keep our people stuck in their Critter State. This primitive fight, flight, or freeze mode distills all decision mak­ing to one question: What will keep me safest?  Lying low, sucking up, procrastinating, and doing a good enough job may keep employees breathing, but it doesn’t make for vital organizations. Leaders have to get their people unstuck and fully engaged, replacing their old, limiting mental patterns with new patterns that foster optimal performance. New York Times bestselling author and applied neuroscience expert Christine Comaford knows what it takes to move people from the Critter State into the Smart State, where they have full access to their own creativity, innovation, higher consciousness, and emotional engagement. When an entire culture maintains that state, it becomes what she calls a SmartTribe. Focused. Accountable. Collaborative. Imbued with the energy and passion to solve problems and do what needs doing, again and again and again. Comaford brings to this book more than thirty years of company-building experience, combined with her expertise in behavioral modification and organizational development. She has helped hun­dreds of leaders navigate rapid growth, maximize performance, resolve internal conflicts, and execute turnarounds with the full support of their people. Now she shares potent yet easy-to-learn neuro­science techniques that will help you do the same. You’ll learn how to move your team forward and reach your next revenue inflection point using the five key Accelerators of the Smart State—focus, clar­ity, accountability, influence, and sustainability. You’ll get better at anticipating and moving through your own stuck spots and those of your people. Using her proven system, Comaford’s clients have already created hundreds of millions of dollars in new value. They’ve seen their revenues and profits increase by up to 210% annually; individuals become up to 50% more productive and 100% more account­able; marketing demand generation grow by up to 237%; new products and services created up to 48% faster; and sales close up to 50% faster. They spot changes in their markets more quickly, then pounce on them to create the future they want. Ultimately, SmartTribes will help you and your team achieve optimal performance and engagement—brilliance—and leave competitors in the dust.

    This book is for children who desire to build face-to-face connections that develop into life-long friendships. It is also for parents, foster parents, teachers, coaches, youth pastors, mentors, and everyone who wants to help their kids to connect in an increasingly disconnected world!Conversation Starters Include: If the zoo offered to let you keep one exotic animal as a pet, which animal would you take home with you?  If you were principal of your school for a day, what is one school rule that you would change? No two snowflakes are exactly alike. No two people are the same either. What is something that makes you unique?  This book is part of the Creative Conversations Series, which includes: 131 Creative Conversations for Couples 131 More Creative Conversations for Couples 131 Necessary Conversations before Marriage 131 Creative Conversations for Families 131 Creative Conversations for Kids 131 Conversations for Stepfamily Success

    If you're intimidated by the mystique surrounding leadership, this book is for you. Dudley simplifies leadership without denying its complexity, demonstrating that leadership in all its forms begins at the same clear and accessible place for everyone: what he calls "Day One."Day One is when you discover, define, and start to consistently deliver on your foundational leadership values. Living that day over and over is what creates leaders, and Dudley provides the key tools necessary to craft and commit to your own personal Day One, including: A step-by-step process designed to surface your core leadership values and embed them into your daily behaviorA roadmap to behavioral changes proven to increase commitment, pride, productivity, and happiness Insights into key leadership values that drive performance and impactSharing the process that led him through battles with alcohol, obesity, and personal tragedy, Dudley shows you how to develop a relentless commitment to the daily behaviors that will make you a better executive, coach, or teacher, and how you can inspire others to do the same. Most of the leadership on the planet comes from people who don't see themselves as leaders. This Is Day One shows you how to start changing that. Through the insights of leaders of all types--CEOs, elite athletes, cab drivers, custodians, and everyone in between--Dudley helps you understand what your Day One needs to look like, reminds you why you're a leader, and makes clear what you can do about it--starting today, on Day One.

    Everything you need to be fully prepared to take the PRINCE2Foundation and Practitioner examAs an internationally recognized certification which focuses onthe Foundation and Practitioner levels along with being recommendedby the Project Management Institute, the PRINCE2 accreditationgives a bolster to any resume.The author, David Hinde, has trained hundreds of individualsfrom many different backgrounds to prepare for the PRINCE2 exams.The book provides explanations of all parts of the PRINCE2approach, lots of practical examples, and a whole range of mockexamination questions to test your knowledge.Explains all the PRINCE2 themes, processes, principles, rolesand management products for the very latest version of PRINCE2(PRINCE2 2009 Edition)Features full coverage of all Foundation and Practitioner levelexam objectivesPresents real-world scenarios, showing how the method isused in business and the public sectorIncludes challenging review questions and electronic flashcardsto sharpen your knowledgeCovers tips and techniques for tackling the PRINCE2accreditation examinations and shows you how and where to take theexamsIncorporates over 300 sample Foundation-level and over 100sample Practitioner-level questions, with answers and fullexplanationsContains a glossary of all PRINCE2 terminology and a quickreference to all the PRINCE2 management productsGives a web link to a set of on-line tools with more bonusexamsPRINCE2 Study Guide covers all the necessary topics youneed to know in order to confidently take the PRINCE2 Foundationand Practitioner exams.

    The story follows Nancy, the newly anointed CEO of America's Favorite Soup Company. She has been brought in to reinvigorate the brand and bring success back to a company that has lost its flavor and profit and has fallen on hard times. Fatefully, while eating lunch at a local soup shop, Nancy discovers the key ingredients to unite, engage, and inspire her team and create a culture of greatness.From the bestselling author of The Energy Bus, The No Complaining Rule, and Training CampFind out how culture drives behavior, behavior drives habits, and habits deliver results Create relationships that are the foundation upon which successful careers and winning teams are built Features quick takeaways you can use to invest in your people, build trust, create unity, and enhance engagement A turnaround tale like few others, Soup will inspire you to work in your own company to unleash the passion that delivers superior results.

    Sears distils over 20 years’ experience as a management consultant and coach into six simple conversational structures that cover every management situation. A natural storyteller with a great narrative gift, Sears delivers his message in an entirely unique manner – as a work of business fiction. In this compelling and highly instructive tale you can follow the journey of newly promoted Operations Manager Sam Mitchell as he faces the everyday pressures and challenges of managing a team, and then relate his experiences to real life scenarios in your workplace. Conversation #1 – What can you do about that? Conversation #2 – Who should really own this? Conversation #3 – How should we be behaving? Conversation #4 – Who’s really doing this? Conversation #5 – Where are we heading? Conversation #6 – How are we doing?   This highly practical guide concludes with a simple how-to chapter, explaining why and how each conversation works, and when to use them, as well as providing accompanying tips and techniques. The Six Conversations of a Brilliant Manager is an instantly-applicable and hugely powerful toolkit for every manager and HR department looking to get the very best out of their people.

    In fact, many experts believe that you build a business from the customer up. With coauthors Jim Ballard and Fred Finch, Blanchard explains why the customer is the right starting place from which to build a successful business. By drawing on examples from the world's largest restaurant company, Yum! -- owner of KFC, Taco Bell, Pizza Hut, Long John Silver's, and A&W Restaurants -- the authors explain how any company, large or small, can develop a unified, people-first, customer-oriented culture. Packed with practical insights, Customer Mania! emphasizes four critical steps:• Set Your Sights on the Right Target. The bottom line grows from taking care of customers and creating a motivating environment for your people. • Treat Customers the Right Way. Determine the kind of experience you want your customers to have as they interact with every part of the company. • Treat Employees the Right Way. Use strategies ranging from smart hiring to training and development to managing performance and creating a recognition culture. • Build the Right Kind of Leadership. You can't do it all yourself, so let your people put their own brains to work and then support them all the way.By relying on these concepts, businesses everywhere can cultivate passionate and engaged team members who contribute to the company's overall success. From CEO to middle manager to the person facing the consumer, Customer Mania! is a vital tool for enhancing their experience -- and their customer's.

    This is my story that you have asked me to tell. Those who suffer from depression will understand and those who don't will hopefully learn how to.'This is the book that Denise Welch wished for as she found herself exhausted and defeated after yet another visit from The Unwelcome Visitor - the name she gives to the episodes of clinical depression she has suffered from over the past 30 years.For so many understanding their mental health is a leap into the unknown, and they are left grappling with the physical and emotional fallout without any guidance or someone to tell them 'you're not alone and you can live a happy and successful life alongside your illness'. Within these pages Denise reveals her ongoing journey from breakdowns to breakthroughs and through self-destruction to self-acceptance.Typically candid, Denise brings her trademark humour and honesty to a conversation that we urgently need to have, and shows readers it is brave and courageous to be open and vulnerable, and you too can take back control.

    Now in a 4-in-1 box set, this collection of beloved stories from #1 New York Times bestselling author Debbie Macomber will delight you! The Shop on Blossom Street is owned by Lydia Hoffman, and it represents her dream of a new beginning, a life free from cancer. A life that offers a chance at love… When Lydia starts a knitting class at A Good Yarn, Jacqueline Donovan, Carol Girard and Alix Townsend join her first class. These four very different women, brought together by the age-old craft of knitting, make unexpected discoveries—about themselves and each other. Discoveries that lead to friendship, to laughter and to dreams… A Good Yarn is a place of welcome and warmth, friends old and new. Lydia has fallen in love with Brad Goetz, but then Brad’s ex reappears, and Lydia is suddenly afraid to trust her newfound happiness. Meanwhile, three women join her newest class—Elise Beaumont, Bethanne Hamlin and Courtney Pulanski—and soon they form an unbreakable bond as they listen, learn, and help each other solve their problems. Susannah’s Garden becomes a new destination on Blossom Street. When Susannah Nelson turned eighteen, she said goodbye to her boyfriend Jake—and never saw him again. She never saw her brother Doug again, either. He died unexpectedly that same year. Now, at fifty, Susannah returns to her hometown to help her mother, and discovers that things are not always as they once seemed…B ack on Blossom Street, Susannah Nelson, owner of Susannah’s Garden, has just hired an assistant named Colette Blake, a young widow who’s obviously hiding a secret—or two! When Susannah and Colette both join Lydia Goetz’s new knitting class, they discover that Lydia and her sister, Margaret, have worries of their own. Margaret’s daughter, Julia, is the victim of a random carjacking, and the entire family is thrown into emotional chaos. Then there’s Alix Townsend, whose wedding is only months away. She’s not sure she can go through with it, though. But, like everyone in Lydia’s knitting class, Alix knows there’s a solution to every problem…and another woman can usually help you find it!

    Filled with practical advice for everybody, Time Management in 20 Minutes a Day makes increasing your productivity and getting the most out of every day a snap.Sprinkled with bite-sized lessons and personal anecdotes, Time Management in 20 Minutes a Day introduces strategic changes geared to help you improve your daily life. From obsessing over emails to hunting through clutter to mismanaging meetings—learn how to stop doing all the little things you didn’t even realize were wasting so much of your time.Time Management in 20 Minutes a Day includes: Learn time management, fast—Straightforward suggestions focus on simple and proven strategies that you can do in 20 minutes or less. Advice for home and office—It doesn’t matter if you’re a busy CEO or a stay-at-home parent—discover dozens of ways to do more with your day. Modern techniques for current times—Learn to take advantage of all the time saving potential of tech—productivity apps, digital planners, and more. Discover how fast and simple mastering time management can be.

    OKRs translate a company's vision and strategy into a coherent set of performance measures. The three layers of organization: Dreams, OKRs, and To dos, offer a balance between long-term goals and short-term planning, between outcomes that are desired by the organization and actual performance KPIs that drive these outcomes, between harder and softer performance measures. Francisco Mello, founder of Qulture.Rocks, the leading performance management software company, takes you through the history of using goals for management, from MBOs to OKRs, and presents OKRs with a constant focus on its key differences from older frameworks such as MBOs.

    Drawing on the successful national recovery program GriefShare, grief experts offer practical direction and hope in the face of loss.

    However, he has discovered that "being successful" is only part of life's challenge. Success is very often a short-lived high. People arrive at the goal line in life, look into the end zone and discover that it contains many of the things that money will buy, but it contains very little of what money won't buy. Zig believes that yes, success is worth it, but it is not enough. The next step is to move from success into significance. In A View from the Top Zig will teach you: to bring in spiritual dimention in all areas of your life the power of giving others a hand up, not just a hand out to make radical changes with minute steps to develop a wall of gratitude to combine your mission and your vision A View from the Top will help you achieve success and significance, so when you reach the top you'll find the view simply magnificent.