Kevin Leman's story about a young reporter who lands the meeting of a lifetime and walks away with the keys to exceptional leadership. The Way of the Shepherd points you beyond dated trends and out-of-touch management techniques to the strategies that will make you a truly outstanding leader.When William Pentak had the once-in-a-lifetime opportunity to interview Ted McBride, one of the most respected CEOs in America, he was shocked by what McBride was willing to share. McBride taught him the seven secrets he inherited long ago from his mentor--an eccentric but brilliant professor who passed on these time-tested management principles that, while ancient in their origin, are still applicable in today's fast-paced, high-tech world.Throughout The Way of the Shepherd, you'll learn how to infuse your work with meaning, no matter your role, title, industry, or the size of your team. Uncover the tried-and-true best practices for how to engage, energize, and ignite your workforce by:Getting to know your team, one person at a timeRelentlessly communicating your values and your missionDefining the cause for your people and showing them where they fit inHaving a heart for the people that you're leadingUnderstanding that great leadership isn't just professional, it's personalIf you're ready to transform your team, create a culture of belonging, and truly learn to lead by example, it's time to discover The Way of the Shepherd.

    Adizes' premise, developed in this book, is that the ideal leader, manager, or executive-ideal in the sense that he can fulfill by himself all the roles necessary for the long-and short-term effectiveness and efficiency of an organization-does not and cannot exist. And that is the problem with contemporary management literature: it presents what the executive should do, (because that is what the organization needs) even though no one can do it. All the books and textbooks that try to teach us to be perfect managers, leaders, or executives are based on the erroneous assumption that such a goal is possible. This book explains why it is not. We are all barking up the wrong tree, spending millions of dollars to train and develop executives based on faulty logic. This book is the first in a series of three. In this volume, Dr. Adizes presents a paradigm shift in management thinking: If no one can be the ideal executive that organizations need, what should be done to avoid mismanagement? How do we compose a complementary team? How do we structure the company correctly? How do we harness conflict that necessarily will emerge within a team composed of diverse styles? This book is a must for all managers and leaders of industry or not-for-profit organizations. It is based on 30 years of successful application of principles presented in this book in 48 countries, in companies from start-ups to the largest on the earth.

    For years, Joel Spolsky has done exactly this at www.joelonsoftware.com. Now, for the first time, you can own a collection of the most important essays from his site in one book, with exclusive commentary and new insights from joel.

    Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly—and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly—sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces.Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like:- An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?- Your boss just committed you to a deadline you know you can't meet—and not-so-subtly hinted he doesn't want to hear complaints about it.- Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later.- An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment?- Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly.- A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.Everyone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship—and in fact, even strengthens it.Crucial Confrontations borrows from twenty years of research involving two groups. More than 25,000 people helped the authors identify those who were most influential during crucial confrontations. They spent 10,000 hours watching these people, documented what they saw, and then trained and tested with more than 300,000 people. Second, they measured the impact of crucial confrontations improvements on organizational and team performance—the results were immediate and sustainable: twenty to fifty percent improvements in measurable performance.

    Boyd for the world of business.The success of Robert Coram's monumental biography, Boyd, the Fighter Pilot Who Changed the Art of War, rekindled interest in this obscure pilot and documented his influence on military matters ranging from his early work on fighter tactics to the USMC's maneuver warfare doctrine to the planning for Operation Desert Storm. Unfortunately Boyd's written legacy, consisting of a single paper and a four-set cycle of briefings, addresses strategy only in war. Boyd and BusinessBoyd did study business. He read everything he could find on the Toyota Production System and came to consider it as an implementation of ideas similar to his own. He took business into account when he formulated the final version of his OODA loop and in his last major briefing, Conceptual Spiral, on science and technology. He read and commented on early versions of this manuscript, but he never wrote on how business could operate more profitably by using his ideas.Other writers and business strategists have taken up the challenge, introducing Boyd's concepts and suggesting applications to business. Keith Hammonds, in the magazine Fast Company, George Stalk and Tom Hout in Competing Against Time, and Tom Peters most recently in Re-imagine! have described the OODA loop and its effects on competitors.They made significant contributions. Successful businesses, though, don t concentrate on affecting competitors but on enticing customers. You could apply Boyd all you wanted to competitors, but unless this somehow caused customers to buy your products and services, you ve wasted time and money. If this were all there were to Boyd, he would rate at most a sidebar in business strategy.Business is not WarPart of the problem has been Boyd's focus on war, where affecting competitors is the whole idea. Armed conflict was Boyd's life for nearly 50 years, first as a fighter pilot, then as a tactician and an instructor of fighter pilots, and after his retirement, as a military philosopher. Coram describes (and I know from personal experience) how his quest consumed Boyd virtually every waking hour.It was not a monastic existence, though, since John was above everything else a competitor and loved to argue over beer and cigars far into the night. During most of the 1970s and 80s he worked at the Pentagon, where he could share ideas and debate with other strategists and practitioners of the art of war. The result was the remarkable synthesis we know as Patterns of Conflict. Discussions about generals and campaigns, however, did not give Boyd much insight into competition in other areas, like businessNow you might expect, at first glance, that business is so much like war that lifting concepts from one and applying them to the other would be straightforward. But think about that for a minute. Even in its simplest description, business doesn't really look much like war. For one thing, there are always three sides to business competition: you, customers, and competitors. Often it is vastly more complex, with a multitude of competitors who are customers of each other as well. In business, unlike war, it may even be desirable to be conquered by a competitor in a lucrative merger or acquisition. Finally, and most important, it is rarely possible to defeat the other player in the triangle, that is, to compel an unwilling customer to buy. Attempts to pressure customers into paying too much or into buying more than they need often open a window for competitors (as the US airline industry is belatedly discovering.) Generally all we can do is attract offer products and services to potential customers, whose decisions determine who wins and who loses.What this means is that the strategies and tactics of war, Boyd's included, are destructive in nature and so never apply to business. Expressions like Attack enemy weaknesses have no meaning, except as metaphors and analogies. Across different domains, such literary devices are as likely to be misleading as helpful.Boyd's Strategy Still AppliesBusiness is not war, but it is a form of conflict, a situation where one group can win only if another group loses. If you dig beneath Boyd's war-centered tactics you find a general strategy for ensuring that in most any type of conflict your group will be the one that wins.Although Boyd made a number of new and fundamental contributions, his is an ancient school, extending back in written form 2,500 years. It is built around two primary themes:A focus on time (not speed) and specifically, using dislocations in time to shape the competitive situation. These effects, by the way, are quite different in business than they are in war.A culture with attributes that enable even impel organizations to exploit time for competitive advantage. Within Boyd's culture, members will seek out or invent specific practices that will work for it.Why You Should Read this BookThis book will give you a firm foundation in Boyd's strategy, starting with its military roots, but it is not a how-to manual. There could never be such a manual for strategy since all sides could use it and so would derive no strategic benefit. Anything you can write a how-to manual for is tactics or even technique. Strategy begins where these leave off.You should read this book if you ve found other books on business strategy lacking something. You should read it if you appreciate that Sun Tzu seems to be revealing fundamental truths, but it's not clear what they have to do with business. You should read it if you intend to run your own show without the decision making by committee, shunning of responsibility, and breakdown of ethics and trust that you see around you every day.

    In wide-ranging conversations held over a year and a half, organizational learning pioneers Peter Senge, C. Otto Scharmer, Joseph Jaworski, and Betty Sue Flowers explored the nature of transformational change--how it arises, and the fresh possibilities it offers a world dangerously out of balance. The book introduces the idea of "presence"--a concept borrowed from the natural world that the whole is entirely present in any of its parts--to the worlds of business, education, government, and leadership. Too often, the authors found, we remain stuck in old patterns of seeing and acting. By encouraging deeper levels of learning, we create an awareness of the larger whole, leading to actions that can help to shape its evolution and our future.Drawing on the wisdom and experience of 150 scientists, social leaders, and entrepreneurs, including Brian Arthur, Rupert Sheldrake, Buckminster Fuller, Lao Tzu, and Carl Jung, Presence is both revolutionary in its exploration and hopeful in its message. This astonishing and completely original work goes on to define the capabilities that underlie our ability to see, sense, and realize new possibilities--in ourselves, in our institutions and organizations, and in society itself.

    Casey had every reason to believe that his performance over the next two hours would determine the fate of his career, his financial future, and the company he had built from scratch."""How could my life have unraveled so quickly?" he wondered."In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary.Casey McDaniel, the founder and CEO of Yip Software, is in the midst of a problem he created, but one he doesn't know how to solve. And he doesn't know where or who to turn to for advice. His staff can't help him; they're as dumbfounded as he is by their tortuous meetings.Then an unlikely advisor, Will Peterson, enters Casey's world. When he proposes an unconventional, even radical, approach to solving the meeting problem, Casey is just desperate enough to listen.As in his other books, Lencioni provides a framework for his groundbreaking model, and makes it applicable to the real world. "Death by Meeting" is nothing short of a blueprint for leaders who want to eliminate waste and frustration among their teams, and create environments of engagement and passion.

    The first is titled The Ideal Executive: Why You Cannot Be One and What to Do About It. The third is Leading the Leaders: How to Enrich Your Style of Management and Handle People Whose Style is Different From Yours. Each book in this series can be read independently, but all together they provide a methodology on how to lead organizations as a team.The capabilities that textbooks and trade journals demand from a leader do not and cannot exist in any single individual because the task of leading an organization is far too complicated for any one individual to perform well. These books and journals describe what a leader should be because that is what the organization needs. They ignore, however, that being human, people have strengths and weaknesses. No one is perfect. Management / Mismanagement Styles analyzes why the ideal executive or leader cannot exist and thus does not exist. Attempts to train and develop the ideal leader, by definition, cannot produce expected results.This book helps managers identify the style of real people, not imaginary templates, and provides tools to build a team of people with complementary strengths and weaknesses, based on their different management styles.This book provides a methodology to classify styles identify their strengths and weaknesses, and predict how each style will make decisions, staff, motivate, and communicate; in a word, manage.Management / Mismanagement Styles is based on Dr. Adizes 30 years of consulting experience worldwide, from start-ups to Fortune 100 companies. Dr. Adizes has also used the methodology described in this book in working with prime ministers, presidents and cabinets of governments around the world. His previous books have been translated into 26 languages and are best sellers in several countries.

    50 Success Classics is the first and only ‘bite-sized’ guide to the most important and inspiring works that have already demonstrated their power to change lives.

    Most failures in organizations today are not the result of a lack of smarts, they are caused by a lack of execution -- things just don't get done. Defining a clear strategy and setting goals is one thing, sticking to strategy and meeting those goals is quite another. The 4 Disciplines of Execution teaches how to focus on your top priorities and get the critical things accomplished. Whether you are a member of a team, lead a team, or lead an entire organization, this workshop will equip you to deliver on your top priorities consistently. What You'll Learn Four universal business disciplines that deliver results again and again: a. Focus on the Wildly Important b. Create a Compelling Scoreboard c. Translate Lofty Goals into Specific Actions d. Hold Each Other Accountable -- All of the Time Each discipline includes a business principle, old thinking, new thinking, and a metaphor that further clarifies the learning. A bonus section, "Implementing the Disciplines," supported by a special resource CD, gives critical information about activating the power of the 4 Disciplines in your organization.

    Yet the projects he envisioned laid the foundation for the nation's development once it became independent. More extraordinary still, these institutions continue to set the pace for others in their respective areas. For, among his many achievements are the Indian Institute of Science in Bangalore, which has groomed some of the country's best scientists, the Tata Steel plant in Jamshedpur, which marked the country's transition from trading to manufacturing, his pioneering hydro-electric project, and the Taj Mahal hotel in Mumbai, one of the finest in the world. In these as in other projects he undertook, Jamsetji revealed the unerring instinct of a man who knew what it would take to restore the pride of a subjugated nation and help it prepare for a place among the leading nations of the world once it came into its own. The scale of the projects required abilities of a high order. In some cases it was sheer perseverance that paid off "as with finding a suitable site for the steel project. In others, such as the Indian Institute of Science, it was his exceptional persuasive skills and patience that finally got him the approval of a reluctant viceroy, Lord Curzon. In For the Love of India, R.M. Lala has drawn upon fresh material from the India Office Library in London and other archives, as also Jamsetji's letters, to portray the man and his age. It is an absorbing account that makes clear how remarkable Jamsetji's achievement truly was, and why, even now, one hundred years after his death, he seems like a man well ahead of the times.

    Kennedy announced his plans for landing a man on the moon by 1970 - despite the fact that the United States had a total of just 15 minutes of spaceflight experience up to that point. With that announcement, the space race had officially begun. In 1962, after a strenuous competition, the National Aeronautics and Space Administration (NASA) announced that the Grumman Aircraft Engineering Corporation of Bethpage, Long Island, had won the contract to build the lunar module - the spacecraft that would take Americans to the moon. This was the first and only vehicle designed to take humans from one world to another.Although much has been written about the first men to set foot on the moon, those first hesitant steps would not have been possible without the efforts of the designers and technicians assigned to Project Apollo. Building Moonships: The Grumman Lunar Module tells the story of the people who built and tested the lunar modules that were deployed on missions as well as the modules that never saw the light of day.

    The workbook gives a step-by-step case study on how to implement a level, pull-based production control system.

    This second edition of a bestselling introduction to construction management walks you through each stage of the construction management process.Written from the constructor's perspective, this book will familiarize you with all the construction management fundamentals and how Building Information Modeling (BIM) is impacting the construction management profession.Covers interoperability of technology advances in the construction industry Explains how BIM is challenging the traditional approach to project delivery and how this affects the constructor's role Elaborates each stage of the design and construction process and the tasks associated with each of them Shows step-by-step how to estimate project costs, administer contracts, manage job site and construction operations, plan and schedule a project, monitor project performance, manage project quality and safety, and assess project risks Provides review questions at the end of each chapter to help enforce understanding The tried-and-true project management principles presented in this book will help ensure you a successful start to your career.

    Yet Rosa Say, founder of Say Leadership Coaching and former Vice President of Hualalai at historic Kaûpûlehu, boldly proposes that Hawaii is optimally suited to lead the world in the pursuit of values-centered business, because we all live with something good and right by its very nature: Aloha and all it embraces. Managing with Aloha explores nineteen different Hawaiian values, and in the tradition of Dr. George Kanahele this book demonstrates how managers can bring these universal values into every kind of business practice today. Say draws on many examples of how she put these values into profitable practice in her own successful career as a manager, and she eloquently shares her common-sense approaches to blending the social and economic goals of business enterprise in ways that define a Hawaiian sensibility for the way we work and live.

    A comprehensive and practical review of the new rules of brand management.

    Scores of books and articles expanding on or using his concept of applying humanist values to life and work have appeared since then, but less has been written about the man himself. Authorized by Greenleaf's surviving children, this biography covers his early years in Indiana, where he was born, and the great inspiration his father provided as the prototype "servant leader." The book details the sources of his thought, describes his experiences as a businessman and a Quaker, highlights his friendships with dozens of luminaries - including Eleanor Roosevelt, Aldous Huxley, and the Menninger brothers - and shows how he changed business history long before his first book was published at age 73.

    It tells the reader that a company is created out of one dominant ingredient – the human will.The book discusses critical topics of idea generation, fund-raising, venture capital, go-to-market strategies and leadership. It also explores the human aspects of being an entrepreneur – the struggle, the ambition and the perseverance. It has a gritty and street-smart flavour that offers most realistic and down-to-earth strategies.If you do not hail from a business family, you are not a Harvard drop-out and you don’t even have a world-changing innovation... and yet you dream of building your own company one day, Build from Scratch will be your soul mate.

    Introducing readers to the key principles underlying purchasing and supply chain management, this text provides them with an in-depth discussion of purchasing and supply issues both from a strategic and managerial perspective.

    Let yourself be drawn in by the questions. They will transform how you and others work on a day-to-day basis. This book is a meaningful contribution to the field. Grab it." --Jane Galloway Seiling Senior Editor, The Taos Institute Consultant and Author, The Membership Organization

    This book explains the Viable Vision concept and provides readers the proven frame of reference and roadmap for achieving exponential growth in profits, without relying on minor miracles such as a new product breakthrough.Supported by significant testing and proven results in real companies, it is now conceivable that even large companies can grow profits at double digit rates. Concisely packed with the proven principles of 25 years of scientific research and real-life application, readers will learn about the holistic implementation of constraints management in strategic planning, operations, supply chain/logistics, sales and marketing, project management, technology, metrics and finance. Whether or not you are one of the millions of people who have read "The Goal" or other fine books on the Theory of Constraints, you will gain enormous benefits from reading this book. Viable Vision is a must read for anyone interested in rapidly increasing their company's net profits.

    For every manager, getting the most from their team is paramount in achieving superior results. BelbinOCOs vital area of management research supersedes the usual preoccupations with qualifications and experience, considering instead the Team Role behaviours which shape everyday interactions in teams.Management Teams: Why they succeed or fail is an account of the experimental study of management teams at Henley Management College from which BelbinOCOs unique Team Role theory developed. Now in its third edition the original theory has been fully updated and rewritten in parts by the author, with chapter summaries and updated illustrations. This is the original book by Meredith Belbin, offering the only authoritative explanation of how BelbinOCOs world-famous Team Role language came into being.Download and print a free, full-page summary of Team Roles with their icons, descriptions, strengths and allowable weaknesses from http: //www.belbin.com/books/books.htmR. Meredith Belbin was formerly Chairman of the Industrial Training Research Unit. A founder Member of Belbin Associates, he is also Visiting Professor and Honorary Fellow of Henley Management College.Related TitleBelbin: Team Roles at Work, 2e, ISBN: 978-1-85617-800-6

    It's the smart way to get through the day.

    

    

    Ranging from theoretical contributions to empirical studies, the readings in this volume address the key issues of organizational identity, and show how these issues have developed through contributions from such diverse fields of study as sociology, psychology, management studies and cultural studies. The readings examine questions such as how organizations understand who they are, why organizations develop a sense of identity and belonging where the boundaries of identity lie and the implications of postmodern and critical theories' challenges to the concept of identity as deeply-rooted and authentic. Includes work by: Stuart Albert, Mats Alvesson, Blake E. Ashforth, Marilynn B. Brewer, George Cheney, Lars Thoger Christensen, C.H. Cooley, Kevin G. Corley, Barbara Czarniawska, Janet M. Dukerich, Jane E. Dutton, Kimberly D. Elsbach, Wendi Gardner, Linda E. Ginzela, Dennis A. Gioia, E. Goffman, Karen Golden-Biddle, Mary Jo Hatch, Roderick M. Kramer, Fred Mael, G.H. Mead, Michael G. Pratt, Anat Rafaeli, Hayagreeva Rao, Majken Schultz, Howard S. Schwartz, Robert I. Sutton, Henri Taijfel, John Turner, David A. Wherren, and Hugh Willmott. Intended to provide easy access to this material for students of organizational identity, it will also be of interest more broadly to students of business, sociology and psychology.

    It is an activity that can touch upon almost every aspect of business and social life. In this notable text, the authors combine rigorous theory with practical examples to create a useful, practical, one-stop resource covering topics such as:the principles of the theory of collaborative advantage managing aims membership structures and dynamics issues of identity using the theory. The key features of the book include rich theory, drawn directly from practice, explained in simple language, and a coherently developed understanding of the challenges of collaboration, based on careful research. This significant text will be an invaluable reference for all students, academics and managers studying or working in collaboration.

    As well as presenting the key skills required for effective management, it also deals with three important areas of management: change management, continuous improvement and the achievement of high levels of customer service.An ideal resource for those studying introductory management modules in business and HR programs, the book is accompanied by online material for instructors and by an exhaustive set of questions and answers to help students test their learning.

    This truism is an everyday reality for too many project managers who muster all their expertise writing the 'perfect' plan only to watch the project fall off course as team members jettison the plan to follow their own agenda.

    This volume and CD-ROM package has been designed with the aim of helping professionals to achieve a high level of communications expertise.

    Demonstrating how you can reduce the error rate on bills sent to customers. Revealing specific steps for you to reduce the amount of outstanding receivables. Providing guidelines on how you can restructure invoice formats to shorten the payment interval. Detailing how to create a database for recurring billings and how to maintain its accuracy. Order your copy today!

    Used successfully at Naropa University and University of Colorado, this cutting-edge approach guarantees success.

    Designed to reliably measure the leadership and management practices of centre-based early childhood organizations, this is the only instrument of its kind to focus exclusively on organization-wide administrative issues.

    As a renowned expert in the field, Mallin draws upon theory and practice to address the latest global developments and uses topical examples to help students place key theories in context. Adopting an international approach, this fourth edition has been thoroughly revised to reflect the changes in codes (e.g. UK CG code and Stewardship code) and a greater emphasis has been given to the perspective of stakeholders as well as increased coverage of the Middle East, and new analysis of topics such as bonuses and the high pay commission.The book is accompanied by an Online Resource Centre which includes: For students: Fill in the blank questions, updates, web links, crosswords of key terms and an author's blogFor lecturers: PowerPoint presentations

    Everything you need to know about successful negotiation in a striking paperback format with flaps. Following an introduction about the art of negotiation - different styles and approaches to negotiation and how it is affected by culture, the bulk of the book is an expansive A-Z with several hundred entries that explain the essentials of successful negotiation, with entries that stretch from Apples and pears and bagatelle, through Hooker's principle and lock-out, all the way to Russian front and win-win... ...and including one on children, who are described as"the world's best negotiators, who know how to get what they want, are utterly ruthless, have no sense of responsibility, have no sense of shame and have no long-term plans" whereas "parents give in to their children, give in to each other, are easily shamed and in constant states of remorse, and have long-term hopes and plans." Result "children win hands down."

    Based on a series of conference papers given at the opening of the Peter B. Lewis Building (designed by Frank Gehry) at the Weatherhead School of Management, Case Western Reserve University, the book includes keynote speeches from Frank Gehry and Karl Weick. The premise of this book is that managers should act not only as decision makers, but also as designers. Though decision and design are inextricably linked in management action, managers and scholars have too long emphasized the decision face of management over the design face. In a series of essays from a multitude of disciplines, the authors develop a theory of the design attitude in contrast to the more traditionally accepted and practiced decision attitude.The book will appeal primarily to scholars of management theory and organization strategy and managers, with many contributions from a variety of academic backgrounds including architecture, sociology, design, history, choreography, strategy, economics, music, and accounting. There is a potential for strong crossover appeal to these groups, especially to those people and groups interested in design and product development.

    Polisi's articles and speeches from his more than three-decade tenure as president of the Juilliard School. Ranging from inspirational to humorous to political, his writings focus on the role of the performing artist as a leader and communicator of human values. The collection provides an insider's view of the state of the performing arts and performing arts education in our society. Much needs to be accomplished to keep the classical performing arts alive for future generations, and Polisi, world-renowned in his field of performing arts education, guides the way. He also addresses the important role that Juilliard plays in the workings of Lincoln Center in New York City and the politics and personalities involved in governing the world's greatest performing arts center. This inspiring, incisive, and entertaining book has been updated with several new speeches and extensively revised chapters. It is a must-read for educators, performers, and anyone who cares about the future of the performing arts in America.

    In this revised and updated edition of The Asian Insider, bestselling author, Michael Backman, has researched beneath the surface to reveal the things that you need to know about Asian business. This paperback edition has an important new chapter on the massive, booming Chinese consumer market and updated chapters on China's fast paced economy, India's emerging economy, outsourcing in India, corruption and many other key essentials for Asian Insiders.

    The authors cover the basics of risk management in the context of project management, and outline a step-by-step approach. They then extend this approach into specialised areas of procurement (including tender evaluation, outsourcing and Public-Private Partnerships), introducing technical risk assessment tools and processes for environmental risk management. Finally they consider quantitative methods and the way they can be used in large projects. International case studies are included throughout.

    Third in Mr. Posewitz's series on American hunting. His first two books, Beyond Fair Chase and Inherit the Hunt have sold 200,000 copies.

    The make-up of competition locally is shifting from national fiefdoms to cross-border competition. And China's rapid development is changing how competition is played altogether. Winning in Asia explores these new business realities in Asia, and explains why there will be no going back to the Asian norm of the 80s and 90s. Most importantly, it tackles head-on the critical issue of what companies - both local Asian businesses and multinational corporations operating in Asia - must do and how they must change in order to compete successfully in the next round of Asian competition. The book identifies the five key challenges that the winners in tomorrow's Asia must meet, outlines what the Asian company of the future will need to look like and how it can be built, and provides a practical framework for formulating successful post-Asian crisis strategies.

    This practical, highly focused guide to the selling process can help our firms achieve sales successes measured not only by effort but also by bottom-line results.--Howard B. Allenberg, vice chairman and CIO, BDO Seidman, LLP Finally, peerless focus on how to break into all aspects of the selling process and the currents of relationship and buyer development. Learn how to build your personal and firm business more successfully. Covers the process of relationship and buyer development. Provides proven strategies from hundreds of the world's successful firms.Order your copy today!

    Are the activities of elites determined primarily by their responsibility for the common good of the population or by their interest in enlarging their own power and wealth?This book pursues two aims in attempting to come up with an answer to this question. Its first aim is to present a well-founded overview of the most important sociological elite theories, ranging from the classics in the field, Mosca, Michels, and Pareto, to Dahrendorf, Keller, and Bourdieu. Its second is to use the examples of the world's five largest industrialized nations (France, Germany, the UK, Japan, and the US) to empirically demonstrate how the elites of a given country, above all the political and economic elites, are recruited and how they cooperate with one another.

    This is a highly practical book based on a wealth of organizational applications in large and small organizations, public and not-for-profit as well as commercial settings. It presents techniques that can be used to develop a business model, and manage key strategic issues. The techniques are used to develop strategies for units, departments and operating companies, as well as for a complete organization.For those teaching strategic management the book provides links to the major texts in the strategy field. The material making up this book has been used successfully with new practitioners - consultants, and practising managers. Many managers use the material to guide the development of a strategy for their own group within a larger corporation.The book reflects powerful theories from the fields of strategic management, social psychology, psychology, operational research, and organizational behaviour that are brought together in Eden and Ackermann′s Making Strategy: the Journey of Strategic Management (1998, 2nd Edition forthcoming). The Practice of Making Strategy extends this material into a step-by-step process with examples and real cases. The book includes chapters on: how to get started with a management team; surfacing and structuring strategic issues; developing a goals system; working with patterns of distinctive competencies; developing and testing the business model; achieving closure.This book will be set reading for MBA students, to be used alongside the main textbooks in strategy courses. It will also fit perfectly with managers wanting to do their own strategy making, and with consultants working in this field.

    This Quick Guide to the 16 Personality Types and Teams is a booklet for those who want to maximize the performance of their team through a better understanding of the interrelated influences on team dynamics and team success. It is written to help create a multidimensional awareness of one's contributions to a team and to give readers the tools to understand the talents, contributions, and perspectives of others. This booklet describes the sixteen personality types within each of the Team Essentials™, including how they are likely to behave on a team, and offers suggestions for forging relationships and communicating effectively with each type. Worksheets are provided to help your team apply the basics of effective teamwork—Team Essentials™. Mapping the Team worksheets are provided to view team diversity using four different models: Type Preferences, Temperament, Interaction Styles, and Cognitive Dynamics. The booklet includes a comprehensive case study for each model, using an example of a project team to help teams get started.

    Edgework explores the world of voluntary risk-taking, investigating the seductive nature of pursuing peril and teasing out the boundaries between legal and criminal behavior; conscious and unconscious acts; sanity and insanity; acceptable risk and stupidity. The distinguished contributors to this collection profile high risk-takers and explore their experiences with risk through such topics as juvenile delinquency, street anarchism, sadomasochism, avant-garde art, business risks, and extreme sport.

    The Controller's Guide to Planning and Controlling Operations is acomprehensive guide for controllers, CFOs, and budget managers whoneed to determine:The soundness of sales forecastsThe best approach for setting product pricesThe profitability of customers and market segmentsFederal tax remittance rulesThe impact of a just-in-time system on inventory levelsPacked with clear and realistic strategies, it helps create acoherent framework of financial plans that apply to the fullbreadth of ongoing corporate control systems, as well asillustrates:When to use labor and materials standards to controlmanufacturingHow to control research and development costsHow to grant appropriate credit levels to customersHow to set up an effective capital budgeting processHow to create a cost-of-capital calculation

    Tom Fischgrund became the first researcher ever granted full access to these high academic achievers by the College Board. Weaving together in-depth interviews with perfect-score students, insights from their parents, groundbreaking statistical analysis, and exclusive College Board data, SAT Perfect Score reveals the seven key secrets that separate the cream from the crop ... and they're not what you'd think.

    Drawing upon his years of experience as a leadership consultant, visionary, and coach, John Baldoni, author of the highly successful "Great Communication Secrets of Great Leaders" Reveals the motivational techniques of Sam Walton, Mary Kay Ash, Ronald Reagan, Colleen Barrett, Col. David Hackworth, Earvin "Magic" Johnson, and other influential leaders Distills the proven motivational techniques of great leaders into core strategies and step-by-step solutions Explains ways for managers to use these techniques in everyday situations

    Leading IT: The Toughest Job in the World provides specific, proven techniques. If you're tired of clichés and inspiring-sounding but empty rhetoric that's devoid of concrete guidance, this is what you're looking for: A relentlessly pragmatic book, designed to help you become a more effective leader.

    Success for the victors has taken many forms and traveled many paths, but at its heart, winning strategy can be boiled down to ten universal principles. When learned and implemented, these principals become powerful drivers of business excellence. Renowned strategy expert William A. Cohen, whose considerable experience in the military, corporate, and academic sectors forms the basis for The Art of the Strategist, presents the timeless lessons of:* commitment to a definite objective* seizing and maintaining the initiative* economization to mass (concentration of resources)* positioning* surprise* multiple simultaneous alternatives* the indirect approach* simplicity* timing* exploiting successWith examples including the conquests of Hannibal and Alexander the Great, the political triumphs of Bill Clinton, George W. Bush, and Arnold Schwarzenegger, and the business successes of internet giant VeriSign and other high-profile companies, The Art of the Strategist proves how superior strategy trumps other factors in almost every competitive arena. The ten lessons in turn form a roadmap to decisive victory in business."

    Covering both technical and managerial aspects of business process management, Business Process Modeling, Simulation and Design, Second Edition presents the tools to design effective business processes and the management techniques to operate them efficiently.New to the Second EditionThree completely revised chapters that incorporate ExtendSim 8 An introduction to simulation A chapter on business process analyticsDeveloped from the authors' many years of teaching process design and simulation courses, the text provides students with a thorough understanding of numerous analytical tools that can be used to model, analyze, design, manage, and improve business processes. It covers a wide range of approaches, including discrete event simulation, graphical flowcharting tools, deterministic models for cycle time analysis and capacity decisions, analytical queuing methods, and data mining. Unlike other operations management books, this one emphasizes user-friendly simulation software as well as business processes, rather than only manufacturing processes or general operations management problems.Taking an analytical modeling approach to process design, this book illustrates the power of simulation modeling as a vehicle for analyzing and designing business processes. It teaches how to apply process simulation and discusses the managerial implications of redesigning processes. The ExtendSim software is available online and ancillaries are available for instructors.

    From the ashes of Enron, Adelphia, and WorldCom, there can be little doubt that the leadership that dominates corporate America is failing and extending to our other modern institutions as well--political, religious, family, and media.Our culture's legacy of leadership is in trouble, and the crisis is not one of competence but of character.When Les Csorba writes "leadership is character in motion," few can make this claim credibly. Csorba is a recruiter with the world's premier executive search firm, who draws from more than twenty years of leadership experience serving a United States senator, a governor, and as special assistant to President George H. W. Bush in the White House."Trust" explores the nature of leadership as a distinctly moral calling. Csorba's urgent call is for a new moral leadership over today's dominant pragmatic brand. And as Csorba takes a look at the leadership style of today's more well-known leaders, he unveils the "7 Principles of Trust," demonstrating how the most influential leaders are:Purified in the fires of their own sufferingShaped by mentors, individuals who are willing to "build their lives into others"Called for a purpose that transcends personal ambitionAt the heart of this journey is a call to integrity, character . . . and trust. The critical question, then, for today's leaders and for a new generation that holds the potential to change the future is this: How will you keep the trust?Whether you have already embraced the call to lead, or you are part of a new generation of emerging young leaders, Les T. Csorba challenges you to step up and become a leader of character. The need is great. The time is now. And with "Trust," the future is full of possibility.Endorsements"Les Csorba gets to the root of the leadership dilemma: we are all self-interested, yet true leaders master the urge to safeguard their positions and instead consistently put the interests of the groups they lead before their own." --Sherron S. Watkins, Former Enron Corp. Vice President and Time Person of the Year 2002"Les is right on target in emphasizing how important trust is in becoming a great leader . . . he centers on the most important principles in life--honesty and integrity--and gets an A+ in my book." --Drayton McLane Jr., Chairman, McLane Group (Owner, The Houston Astros)""Trust" is a must-read for anyone interested in understanding what character traits make a great leader. When it comes to leadership, character still counts!" --Joe Scarborough, Host of MSNBC's "Scarborough Country" and Former U.S. Congressman"Placing our trust in leadership is, indeed, an act of faith on our part. Perhaps at no time before has our need for wise instruction in this arena been so critical--for the sake of the survival of the world . . . and no book better at clarifying the scene than Les Csorba's!" --Rabbi Yechiel Eckstein, Founder and President, International Fellowship of Christians and Jews"I've read several manuscripts during the last 10 years, mostly on leadership, and "Trust" is the most comprehensive, readable, and accurate book that I have read." --Archie W. Dunham, Chairman, ConocoPhillips"Les Csorba puts into words a lesson I learned in business, politics, and diplomacy: Without honesty and trust, even simple problems can ripen into disasters; with honesty and trust, even the most contentious disputes can be settled." --James A. Baker, III, Former United States Secretary of State and White House Chief of Staff

    Technology changes. Organizations merge. That's why projects that take too long hurt business. Cheetah Project Management walks you through our proven approach to get projects done in less than three months. You will learn how to: * Implement the Cheetah Accelerated Project Management approach * Prepare to tackle the project with productive project meetings * Develop a comprehensive project agreement that everyone can stick to * Keep the team together by weathering changes and conflict * Break big projects down into smaller, bite-size projects * Avoid the pitfalls in both big and small projects * Anticipate risks and develop countermeasures * Develop realistic project budgets and schedules * Track projects so they can't run away from you Cheetah Learning is a proven global leader in using accelerated learning techniques for the professional development of Project Managers. To learn how you can run with the Cheetahs, visit www.cheetahlearning.com.

    McKay offers business people twelve keys to both help them recognize situations where they must protect their integrity, and also solve the dilemma many of us encounter when our personal ethics and business ethics conflict. McKay's conversational style makes this a thorough, thought-provoking read.With case studies, examples, and questions that examine common business practices, it's a perfect tool for generating discussion and is a must read office manual.Some of these keys include:· Rise above the prattle of preachy platitudes that feed self deception· Be alert to incremental morality· Recognize pressure is a major determinant of honesty· Realize everyone lives by 2 different ethical standards· Allow that lying is sometimes the right thing to do· Acknowledge the conflict of living the golden rule in a competitive world· Learn the law of obligation

    It includes a discussion of capital budgeting's link to the corporate strategy for creating value as well as addresses the international aspects of capital budgeting. After a comprehensive introduction to the subject, this book covers capital budgeting principles and techniques; estimating project cash flows; biases in cash flow estimates; foreign investment analysis; real options and project analysis; risk and incorporating risk in a capital budgeting analysis; estimating project cost; financing side effects; discount rates for foreign investments; and corporate strategy and the capital budgeting decision. An excellent handbook for chief financial officers, vice-presidents of finance; treasurers; and comptrollers.

    It results in significant direct, indirect, and hidden costs to organizations, contributing to low morale, high turnover, inefficiency, instability, and lack of continuity. And being perceived as a micromanager can have a significant negative impact on your career. But what, precisely, is micromanagement? More importantly, what can be done about it?In My Way or the Highway, Harry Chambers proves that micromanagement can be objectively identified and successfully resisted, both by those who (often unknowingly) inflict it and by those who are its victims.In an informal, entertaining style Chambers describes five specific defining traits of micromanagers: placing their own self interest above everything else; controlling and manipulating time; attempting to determine exactly how everything must be done; requiring elaborate approval processes; and establishing dysfunctional monitoring and reporting requirements. He even provides a Micromanagement Potential Indicator test so you can see whether (and to what extent) you might be a micromanager. He then devotes a chapter to each trait, providing real-world examples of the trait in action and an analysis of the damage it does.But this is not just a book of diagnosis-Chambers provides treatment as well. He devotes several chapters how to respond if you are the micromanagee (a victim of micromanagement), how to eliminate your own micromanaging behaviors, and what to do if you have to manage a micromanager.Avoiding micromanagement should be a major goal of every manager, would-be manager, team member, or collaborative peer. My Way or the Highway offers detailed, actionable, field-tested strategies that will eliminate the damage that overcontrolling behavior causes and increase creativity, risk-taking, productivity, and initiative in any organization.

    Focusing on the general-management challenges that innovative firms face, the editors draw from a variety of disciplines and demonstrate the linksbetween innovation, organizational competencies, organizational architectures, executive teams, and managing change.

    It offers a comprehensive and updated guide to thepractices, processes and tools critical to achieving and sustaining new product/service developmentsuccess in today’s world, delivering valuable information about the fundamentals as well as emerging  practices such as venturing, virtual product development and the use of social media in NPD. As the premier global advocate for professionals and organizations working in the fields of newproduct/service development, PDMA has assembled in the Handbook unique content on thecritical aspects of product development success including its 2012 Best Practices Research, LessonsLearned from its Outstanding Corporate Innovator Award Winners and keys to success fromorganizations with proven innovation track records. The 3rd Edition is an essential reference for anyone with responsibility for product developmentactivities, from novices looking for fundamentals to experts seeking insights on emerging concepts, and is relevant for all functions and all product/service industries.

    * Part of the new Market Research in Practice series published in association with the Market Research Society [MRS]

    At 1000 pages, the most comprehensive management book ever published bringing together the ideas of the best management thinkers in the world.

    The Process-Focused Organization introduces an approach for transitioning a functionally managed organization to a PFO. The approach is designed to establish the operation structures necessary to manage and continuously improve cross-functional business processes, key business drives, strategies, and goals. The book provides even those new to management theories with an understanding of process management, balanced scorecard, and ABC principles. Senior and mid-level managers involved with organizational change or performance improvement initiatives will also find this book valuable in that it conveys very relevant and current issues related to traditional organizations built on functional lines.

    You will discover how to quickly: .Get motivated .Stay motivated .Set goals you will achieve .Manage your time. .Take Action when you need to. .And much more.

    Most measures distort managerial behaviour and impair performance. You need to select and implement the key measures that will help you create value. You need smart metrics.

    Indeed, distrust is the preferred response when it protects against harm—as when parents do not entrust the safety of their child to a disreputable caretaker. Liberal political theory was largely founded on distrust of government, and the assumption that government cannot and should not be trusted led the framers of the U.S. constitution to establish a set of institutions explicitly designed to limit government power.With contributions from political science, anthropology, economics, psychology, and philosophy, Distrust examines the complex workings of trust and distrust in personal relationships, groups, and international settings. Edna Ullman-Margalit succinctly defines distrust as the negation of trust, and examines the neutral state between the two responses in interpersonal relations. As Margalit points out, people typically defer judgment—while remaining mildly wary of another’s intentions—until specific grounds for trust or distrust become evident. In relations between nations, misplaced trust can lead to grievous harm, so nations may be inclined to act as though they distrust other nations more than they actually do. Editor Russell Hardin observes that the United States and the former Soviet Union secured a kind of institutionalized distrust—through the development of the nuclear deterrent system—that stabilized the relationship between the two countries for four decades. In another realm where distrust plays a prominent role, Margaret Levi, Matthew Moe, and Theresa Buckley show that since the National Labor Relations Board has not been able to overcome distrust between labor unions and employers, it strives to equalize the power held by each group in negotiations. Recapitulating liberal concerns about state power, Patrick Troy argues that citizen distrust keeps government regulation under scrutiny and is more beneficial to the public than unconditional trust.Despite the diversity of contexts examined, the contributors reach remarkably similar conclusions about the important role of trust and distrust in relations between individuals, nations, and citizens and their governments. Distrust makes a significant contribution to the growing field of trust studies and provides a useful guide for further research. A Volume in the Russell Sage Foundation Series on Trust

    Even the most informal of groups typically have some form of leadership in their organization, and the understanding of leadership and power from a psychological standpoint can inform a greater understanding of group dynamics both inside and outside of the workplace. Leadership and Power is a synthesis of contributions from eminent social psychologists and organizational scientists that addresses these issues from a fresh perspective. In recent years, these themes have been re-examined through the lens of social categorization approaches that highlight people's social identity and social roles as group members, as well as the processes that influence perceptions of and expectations about people and groups. The book is wide-ranging; chapters cover such diverse issues as: interpersonal versus group-oriented styles of leadership; leadership of totalist groups; political leadership; and gender and leadership. It represents a state-of-the-art overview of this burgeoning field that will be important to a host of disciplines.Elements of cross-referencing to highlight thematic links as well as effective chapter conclusions will make the text appealing to advanced students taking courses in social and organizational psychology, management and organization studies, not just scholars interested in these themes.

    The book's secondary purpose is to offer a specific perspective on HRD, one that links the practice of HRD to enhancing organizational strategy and developing performance capability through learning interventions. This text begins with a strategic view of the organization from a general management perspective as a driver for the HRD function -specifically creating a focus on strategic learning and developing performance throughout the organization. The goal of the text is to provide learners with a framework to understand the role of HRD in the strategic imperatives of an organization, the foundations of HRD practice, and stimulate debate as to the role of HRD in today's organizations.

    "Sales Techniques" is an insightful and practical compilation of proven techniques and modern tools, designed to help both neophyte and seasoned sales professionals work with customers and successfully close the deal.From selling solutions instead of products to finding, communicating with, and even closing customers on the Internet, this latest addition to the popular Briefcase Books series will show salespeople how to organize their sales efforts, work successfully with today's more demanding customer base, efficiently and effectively close a sale, consistently follow up after the sale to encourage high-profit repeat business and referrals, and much more.