Book picks similar to
Marketing Research by A. Parasuraman


business--general
math-and-statistics
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The Calculus Direct


John Weiss - 2009
    The calculus is not a hard subject and I prove this through an easy to read and obvious approach spanning only 100 pages. I have written this book with the following type of student in mind; the non-traditional student returning to college after a long break, a notoriously weak student in math who just needs to get past calculus to obtain a degree, and the garage tinkerer who wishes to understand a little more about the technical subjects. This book is meant to address the many fundamental thought-blocks that keep the average 'mathaphobe' (or just an interested person who doesn't have the time to enroll in a course) from excelling in mathematics in a clear and concise manner. It is my sincerest hope that this book helps you with your needs.Show more Show less

Personnel and Human Resource Management


P. Subba Rao - 2009
    Nature and Scope of Human Resource Management Human Resource Management: Environment and Strategies Job Analysis, Team Analysis and Flexible Job Enviornment Human Resources Planning Recruitment Selection, Placement and Induction Human Resource Development Performance Appraisal Employee Training Management Development Career Planning and Development Promotion, Transfer and Demotion Absenteeism and Labour Turnover Management of Change and Development Job Evalutation Wage and Salary Administration Social Security and Welfare Motivation and Job Satisfaction Morale Communication Leadership Work Environment, Industrial Accidents, Safety and Health Indian Labour Market Industrial Relations Trade Unions and Employer's Association Grievance and Discipline, Counselling and Mentoring Collective Bargaining Industrial Conflicts Participative Management, Quality Circles and Empowerment Work Life: Quality and Related Issues Total Quality and Human Resources Management Human Resource Records, Accounting, Audit and Research Recent Techniques in HRM Ethics in Human Resource Management International Human Resource Management E-Human Resources Management Appendix - I Method of Case Analysis Appendix - II Cases Subject Index

100 Greatest Cycling Climbs: A Road Cyclist's Guide To Britain's Hills


Simon Warren - 2010
    It is now possible for cyclists of all abilities to ride a well marked, well marshalled event just about any weekend of the year, usually based around one, two or sometimes as many as ten fearsome hills. For the first time, here is a pocket-sized guide to the 100 greatest climbs in the land, the building blocks for these rides, written by a cyclist for cyclists. From lung busting city centre cobbles to leg breaking windswept mountain passes, this guide locates the roads that have tested riders for generations and worked their way into cycling folklore. Whether you're a leisure cyclist looking for a challenge or an elite athlete trying to break records stick this book in your pocket and head for the hills. To watch a video of Simon Warren in action click here

Management and Cost Accounting


Colin Drury - 1980
    The aim of this seventh edition is to explain the principles involved in the design and evaluation of management and cost accounting information systems.

Organizational Behavior


Robert Kreitner - 1989
    Strong case studies include The Body Shop, BBC, Volvo, IKEA, ABB and Glaxo.

Confessions of a Record Producer: How to Survive the Scams and Shams of the Music Business


Moses Avalon - 1998
    This fully updated and expanded book is not about how the music business should work, but how it does work. Industry insider Moses Avalon tells it like it is how producers dip into budgets, artists steal songs, lawyers write contracts in code and shows you how to survive these and other career-stifling situations. Deconstructing actual major and indie-label record deals, this book dissects each party's involvement and offers perspective on their actual roles, how much they get paid, and what their agendas really are. Engineers, managers, producers, artists, labels and lawyers each take their turn in the hot seat. It also outlines realistic alternatives for newcomers, such as "baby" production deals and vanity labels. This third edition includes: an entire chapter comparing ASCAP and BMI a publishing first * new insights for indie artists, including the lowdown on digital-distribution scams and independent A&R * information on new legislation and its impact on sampling and other legal matters * new music-industry "family trees" that reflect recent consolidation and reorganization * 80 pages of new material * and much more.

CCNA Cisco Certified Network Associate Study Guide


Todd Lammle - 2000
    This book/CD-ROM package has now been updated to cover the latest version of the CCNA exam.

Henry Ford: A Life From Beginning to End


Hourly History - 2017
    Born on a farm in rural Michigan three weeks after the battle of Gettysburg, Ford hated everything about farming as soon as he could understand what it was about. So he turned his attention to the farm machinery that made the family farm run, and never looked back. It was his love of machines, then engines, and finally automobiles that Henry Ford is best known for. He designed and manufactured cars which would transform not just his family's little farm, and not just the city of Detroit. The automobile would change the world; ushering in a whole new way of living one's life. A modern life, to be sure. Beneath this diligent tycoon, lay a man of many contradictions. He worked hard to give the average American an affordable car and believed that mass consumerism was the key to keeping the world safe from war. Yet he opposed labor unions, supposedly sired a son with another woman, and was an enthusiastic anti-Semite. Inside you will read about... ✓ Henry Ford's Early Years ✓ Ford's Love for Engines ✓ The Ford Motor Company and the Model T ✓ Disdain of Labor Unions ✓ The Anti-Semite Problem ✓ Later Years and Death And much more! Follow along as you come to know Henry Ford, the man responsible for putting America and the world behind the wheels of their own cars. Was this man a genius or a dominator? Did he want those around him to live free lives with the things he invented or was he only satisfied when people read his newspaper and obeyed his advice? Read on, and form your own conclusion.

Living Language Spanish


Living Language - 1988
       At the core of Complete Spanish is the Living Language Method™, based on linguistic science, proven techniques, and over 65 years of experience. Our method teaches you the whole language, so you can express yourself, not just recite memorized words or scripts.   Millions have learned with Living Language®. Now it’s your turn.     • 3 Books: 46 lessons, additional review exercises, culture notes, an extensive glossary, and a grammar summary—plus a bonus notebook    • 9 Audio CDs: Vocabulary, dialogues, audio exercises, and more—listen while using the books or use for review on the go    • Free Online Learning: Flashcards, games, and interactive quizzes for each lesson at www.livinglanguage.com/languagelab  To learn more visit livinglanguage.com.    The Living Language Method™  Build a Foundation Start speaking Spanish immediately using essential words and phrases.  Progress with Confidence Build on each lesson as you advance to full sentences, then actual conversations.  Retain what You’ve Learned Special recall exercises move your new language from short-term to long-term memory.  Achieve Your Goals Don’t just mimic or memorize. Develop practical language skills to speak in any situation.

The Descent of Air India


Jitender Bhargava - 2013
    The Descent of Air India elucidates how the airline failed to adapt and change with the times but preferred, instead, to bask in its past glory. Impractical expansion plans and thoughtless use of the airline's resources contributed to the company's financial collapse. Candidly written by Intender Bhargava, who spent more than two decades in the company, The Descent of Air India is the tragic tale of how one of the country's finest public-sector undertakings was brought down and the people and events that were responsible for its descent.

Robert's Rules in Plain English


Doris P. Zimmerman - 2007
    Figuring out what to say and how to say it seems an impossible task. Robert's Rules in Plain English, 2nd edition, is the solution to that problem. Not only does it provide you with the essential, basic rules in simple, straightforward English, it also includes summaries, outlines, charts, and sample dialogues so you can see exactly how these rules work in practice.With an extended glossary and new chapters on electronic meetings and internet usage, Robert's Rules in Plain English, 2nd edition, is an authoritative, modern guide to running a meeting successfully and keeping it on track.

Business Law: The Ethical, Global, and E-Commerce Environment


Jane P. Mallor - 1997
    The cases in the 15th edition are excerpted and edited by the authors. The syntax is not altered, therefore retains the language of the courts. As in recent previous editions, the 15th edition includes a mix of actual AND hypothetical cases. This text is our most research-based Business Law text.

Restaurant Manager's Handbook: How to Set Up, Operate & Manage a Financially Successful Food Service Operation


Douglas R. Brown - 2002
    Now in the fourth completely revised edition, nine new chapters detail restaurant layout, new equipment, principles for creating a safer work environment, and new effective techniques to interview, hire, train, and manage employees. We provide a new chapter on tips and IRS regulations as well as guidance for improved management, new methods to increase your bottom line by expanding the restaurant to include on- and off-premise catering operations. We ve added new chapters offering food nutrition guidelines and proper employee training. The Fourth Edition of the Restaurant Manager s Handbook is an invaluable asset to any existing restaurant owner or manager as well as anyone considering a career in restaurant management or ownership. All existing chapters have new and updated information. This includes extensive material on how to prepare a restaurant for a potential sale. There is even an expanded section on franchising. You will find many additional tips to help restaurant owners and managers learn to handle labor and operational expenses, rework menus, earn more from better bar management, and introduce up-scale wines and specialties for profit. You will discover an expanded section on restaurant marketing and promotion plus revised accounting and budgeting tips. This new edition includes photos and information from leading food service manufacturers to enhance the text. This new, comprehensive 800-page book will show you step-by-step how to set up, operate, and manage a financially successful food service operation. The author has taken the risk out of running a restaurant business. Operators in the non-commercial segment as well as caterers and really anyone in the food service industry will rely on this book in everyday operations. Its 28 chapters cover the entire process of a restaurant start-up and ongoing management in an easy-to-understan

The Emotionally Intelligent Office: 20 Key Emotional Skills for the Workplace


The School of Life - 2019
    Stress and mental ill health currently costs the United States economy $300 billion a year. Modern businesses continue to place huge emphasis on technical training, yet a lot of what determines the success or failure of organisations has nothing to do with the sort of hard skills taught at business school; instead, it comes down to the degree of emotional intelligence circulating in the workplace.This is a book that introduces us to twenty core emotional skills that can help businesses to flourish. They range from giving honest feedback, to accepting that it's OK to fail, to addressing jealousies and insecurities within teams. We learn about how our childhoods continue to have an often unhelpful impact on how we deal with colleagues, and the best ways we might speak so that others will listen.The book is informed by the practical work that the Learning and Development division of The School of Life carries out, endeavoring to change the culture within organisations around the world through teaching teams the art of emotional intelligence.

BUSN 6 [with CourseMate Access Code]


Marcella Kelly - 2010
    Readers discover the energy and excitement found in business today within the engaging and accessible presentation found in BUSN6. Designed specifically for today's learner, BUSN's streamlined, riveting design presents the entire core Introduction to Business topics in only seventeen succinct chapters, including a unique chapter on Business Communication. BUSN6 directly connects readers with what's happening in business today and how it will affect them. The book focuses on business principles most important to the learner's success with less reading, more visuals, and manageable chunks of information. Memorable examples relate business topics to everyday life and career success, while tightly integrated resources, such as CourseMate, an interactive teaching and learning solution, and the latest news feeds, help sharpen business, study, and communication skills. CenageNOW is now offered with BUSN 6e.