Best of
Management

1989

Re-Imagine!: Business Excellence in a Disruptive Age


Tom Peters - 1989
    More than just a how-to book for the 21st century, this passionate wake-up call for the business world outlines how the new world of business works and embraces an aggressive strategy that empowers hard-driven organizations where everyone has a voice.

The One Minute Manager Meets the Monkey


Kenneth H. Blanchard - 1989
    With a vivid, humorous, and too familiar scenario they show a manager loaded down by all the monkeys that have jumped from their rightful owners onto his back. Then step by step they show how managers can free themselves from doing everyone else's job and ensure that every problem is handled by the proper staff person. By using Oncken's Four Rules of Monkey Management managers will learn to become effective supervisors of time, energy, and talent -- especially their own.If you have ever wondered why you are in the office on the weekends and your staff is on the golf course, The One Minute Manager Meets the Monkey is for you. It's priceless!

Barbarians to Bureaucrats: Corporate Life Cycle Strategies


Lawrence M. Miller - 1989
    On deck will be a jut-jawed Barbarian....He will hardly blink as his target is ripped asunder, sending Aristocrats, Bureaucrats and their unfortunate shipmates to their corporate death....So goes Mr. Miller's tale, from which we can all profit." The Wall Street JournalBarbarians to Bureaucrats presents a brilliant new solution to a stubborn old business problem: how to halt a company's descent into wasteful, stifling bureaucracy. Lawrence M. Miller, a management consultant for such corporate giants as Xerox and 3M, argues that corporations, like civilizations, have a natural life cycle, and that by identifying the stage your company is in, and the leaders associated with it, you can avert decline and continue to thrive.Every company begins with the compelling new vision of a Prophet and the aggressive leadership of an iron-willed Barbarian, who implements the Prophet's ideas. New techniques and expansions are pushed through by the Builder and the Explorer, but the growth spawned by these managers can easily stagnate when the Administrator sacrifices innovation to order, and the Bureaucrat imposes tight control. And just as in civilizations, the rule of the Aristocrat, out of touch with those who do the real work, invites rebellion -- from employees, customers, and stockholders. It will take the Synergist, a business leader who balances creativity with order, to restore vitality and insure future growth.Executives from major corporations have already put the powerful insights of Barbarians to Bureaucrats into practice to regenerate their own companies. Now you can use this brilliant, lucid, and dazzlingly original book to put your company -- and your career -- back on track.

Requisite Organization: A Total System for Effective Managerial Organization and Managerial Leadership for the 21st Century


Elliott Jaques - 1989
    Built upon a rigorous theoretical base, Stratified Systems Theory, Requisite Organization relates all aspects of leadership, work and human resources in a unified total system.

Performance Management: Changing Behavior That Drives Organizational Effectiveness


Aubrey C. Daniels - 1989
    Performance Management offers strategies gained through ongoing research and successful PM applications in businesses and industries around the world. Since the 1989 publication of the third edition of this book, both scientists and practitioners have made continual advances in behavior-based performance enhancement. Dr. Aubrey C. Daniels and James E. Daniels now share those innovations and insights in a reorganized and expanded text. The upgraded material -- conveniently divided into the two sections of Theory and Application -- includes new chapters aimed specifically at addressing workplace performance issues: * The Science of Behavior in Business * Being a Proactive Manager * Separating Behavior from Non-Behavior * Evaluating Performance Change * Finding and Creating Reinforcers * Delivering Reinforcers Learn to: * Recognize the observable effects of positive and negative reinforcement, punishment, and penalty in the work environment. * Optimally employ positive consequences to inspire discretionary effort from any member of your organization. * Design training, verbal instruction, and other antecedents to clearly communicate required and desired workplace behaviors. * Eliminate negative evaluation processes after reading "The 10 Top Reasons Why Traditional Performance Appraisals Produce Little Value to Organizations." If you've read a previous edition of this book, here are some of the updates you can expect in this new version. Performance Management, 4th edition: * is updated in terms of research and practice over the last twenty years. * is organized into three helpful sections; Theory, Application and Implementation. * has several new chapters. The most notable are two in the Theory Section on Behavior. There are also new cha

The Deer of North America


Leonard Lee Rue III - 1989
    A complete illustrated guide to the life and habits of deer species.

Moving Mountains, Or, the Art and Craft of Letting Others See Things Your Way: The Art of Letting Others See Things Your Way


Henry M. Boettinger - 1989
    In his classic text on how to organize one's thoughts into a logical and enjoyable presentation, Boettinger outlines ways in which presenters will not only have their ideas heard but also understood and accepted.

Bureaucracy: What Government Agencies Do and Why They Do It


James Q. Wilson - 1989
    Wilson (The Economist)In Bureaucracy, the distinguished scholar James Q. Wilson examines a wide range of bureaucracies, including the US Army, the FBI, the CIA, the FCC, and the Social Security Administration, providing the first comprehensive, in-depth analysis of what government agencies do, why they operate the way they do, and how they might become more responsible and effective. It is the essential guide to understanding how American government works.

Mintzberg on Management: Inside Our Strange World of Organizations


Henry Mintzberg - 1989
    He answers questions such as how do organizations function and structure themselves?, how do their power relationships develop and their goals form? and by what processes do managers make important strategic decisions?. He shows how the elements for successful business strategy is rarely born in solitary contemplation suggesting that they often come together in the heat of battle.

Sales Management: Analysis and Decision Making


Thomas N. Ingram - 1989
    Role plays, cases, technology, and applications are just a few of the tools that will help you succeed in your sales career.

Entrepreneurship: A Contemporary Approach


Donald F. Kuratko - 1989
    Its practical step-by-step approach helps develop entrepreneurial skills. The revision of this successful text features the Internet and a chapter on Quality and the Human Factor, as well as current management themes that will keep the text at the forefront of the market.

Decisions and Organizations


James G. March - 1989
    Cyert and J.P. Olsen and others. The coverage ranges from his early work on the behavioural theory of the firm, through conflict and adaptive rules in organizations, to decision-making under ambiguity (including the famed 'garbage can' model).

Going to Market: Distribution Systems for Industrial Products


E. Raymond Corey - 1989
    The study approaches channel management as a marketing system and a key dimension of corporate strategy. Based on extensive field research on more than 50 companies, including IBM, GE, Control Data Corporation, and U.S. Steel, it considers channel issues related to sales organization, pricing, salesforce/reseller relationships, inter- and intrachannel rivalry, and gray markets. The book also discusses the historical and legal contexts for channel policies in the United States. Going to Market offers managers valuable guidance in this increasingly important aspect of competitive strategy.

Managing Across Borders: The Transnational Solution


Christopher A. Bartlett - 1989
    Bartlett and Ghoshal describe the emergence of a revolutionary corporate form - the transnational - and reveal how the nature of the global competitive game has fundamentally changed."Highly readable! Valuable lessons for companies in a wide range of industries and sizes-indeed, almost any organization operating several different businesses across borders." - "The Financial Times". "A fascinating book! The conclusions certainly break away from the perceived wisdom about the factors needed for success in global markets." - "Management Today". ""Managing Across Borders" makes clear that success in global strategy is as much a function of the ability to organize and manage as it is the ability to create a sound strategy. Bartlett and Ghoshal make an important and highly practical contribution in a book that represents the leading edge of thinking on this important subject." - Michael E.Porter, Bishop William Lawrence University Professor, Harvard Business School, and author of "Competitive Strategy".

The Service Edge: 101 Companies That Profit from Customer Care


Ron Zemke - 1989
    Presents 101 detailed and revealing examples from all aspects of business, industry, and even government.

Social Marketing: Strategies for Changing Public Behavior


Philip Kotler - 1989
    These agencies hope that social campaigns may be the way to achieve social goals without repressive legislation, costly incarceration, or the resigned acceptance of defeat by society's ills. And yet, as marketing experts Philip Kotler and Eduardo Roberto find, most of these well-intentioned campaigns have had little effect. Now, for the first time, Kotler and Roberto provide a comprehensive, straightforward guide for planning and effectively implementing social campaigns. Using real world examples, Kotler and Roberto show how organizations devoted to social change can use their resources far more efficiently and effectively than has been the case to achieve maximum results. In probing the hows and whys of failed campaigns and the requirements for successful ones in modern industrialized nations and in developing parts of the world, Kotler and Roberto focus on the methods and tools needed to market social change efficiently.The process of effectively influencing the beliefs, attitudes, and actions of individuals relies on communicating the right kinds and mix of offers, facilities, information, and promotion to target markets. The authors present new techniques for setting measurable objectives, researching the needs of different target markets, preparing appropriate products, services, and promotions, controlling ongoing performance, and assessing results. However, as Kotler and Roberto caution, social policy managers must also reconcile their proposed campaign features with the capabilities of their own organization and the political realities surrounding them.Unfolding the different developmental stages of such recent social programs as the AIDS education campaign; the Condom Social Marketing Program in the Philippines; and antismoking, alcohol abuse, and environmental protection campaigns, Kotler and Roberto illustrate how developing the right marketing strategies can successfully sustain a social campaign. By following Kotler and Roberto's expert guidance, social policy managers will recognize the growing possibilities and advantages of using a social marketing approach rather than restrictive legislation or undifferentiated mass advertising to change public behavior.

Teamwork: What Must Go Right/What Can Go Wrong


Carl Larson - 1989
    The authors explore the eight properties of successful teams and examine priorities in building a high-performance team.

Managerial Psychology: Managing Behavior in Organizations


Harold J. Leavitt - 1989
    The book moves from the smaller to the larger. We start with the individual as the focal unit, move to two-person relationships, and onward to issues of leadership, power, small groups, and whole organizations.This edition focuses more than ever on the managing process—on whole organizations and on managing relationships with other organizations. To underline that emphasis, we have included a new section called 'The Manager's Job.' That section deals with what managers do, how they do it, why they do it, and how they should do it.

Swan's How to Pick the Right People Program


William S. Swan - 1989
    Based on the author's seminars and extensive consulting practice, each chapter deals with a specific interviewing and selection skill. The chapters are short, practical, and easy to read. They detail methods of defining desirable qualities and how to shape questions that focus on these needs. The author covers every aspect of the process from sequencing and timing, to honing listening skills and interpreting the resulting information, and discusses how to overcome the difficulties that arise from many how to be interviewed books. The text will be of interest to managers, human resources personnel, job seekers and small-business owners.

The Decision Makers


Robert Heller - 1989
    Heller describes seven cardinal decision points that apply anywhere, at any time. Editor of Management Today, Britain's leading business publication, Heller is the author of Supermanagers, which sold 40,000 copies.

Vision in Action


Inc Kepner-Tregoe - 1989