Covey's eldest son comes a revolutionary new path towards productivity and satisfaction. Trust, says Stephen M.R. Covey, is the very basis of the new global economy, and he shows how trust—and the speed at which it is established with clients, employees and constituents —is the essential ingredient for any high–performance, successful organization. For business leaders and public figures in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationship—from the most personal to the broadest, most indirect interaction—and how to establish trust immediately so that you and your organization can forego the time–killing, bureaucratic check–and–balance processes so often deployed in lieu of actual trust.

    But in this jewel of a book, Hal Urban -- parent, award-winning teacher, and author of the classic Life's Greatest Lessons -- shows us simple and immediate ways that we can use language to change lives -- both our own and those around us.

    Insurgent takes place in a futuristic Chicago with a dystopian society split into factions that are all fighting for power. Readers see more of the world Roth created as Tris and her boyfriend Tobias travel between factions' territories. Gain new perspectives of the story and characters while reading this literary analysis alongside Insurgent. This sequel Insurgent, creates a seamless transition as the story picks up right after the events of Divergent. Throughout the book, Tris struggles with survivor's guilt after making the hasty decision to shoot her friend. Readers witness the turmoil in Tris' relationship that is exacerbated by her self-destructive actions. The first-person narrative offers an insider's view of her grief-stricken psyche, and the chaotic dystopian society offers an ideal setting for the main character to seek self-sacrificing atonement. This analysis of Insurgent provides plenty of discussion and debate topics to enhance your reading experience. Explore Roth's futuristic world and the rocky romance between Tris and Tobias as you enjoy this exciting sequel.

    You don’t have to be outgoing to be successful at networking. You don’t have to become a relentless self-promoter. In fact, you don’t have to act like an extrovert at all.The truth is, introverts make the best networkers...when armed with a plan that lets them be their authentic selves.Matthew Pollard, an introvert himself, draws on over a decade of research and real-world examples to provide an actionable blueprint for introverted networking.In this paradigm-shifting book, you’ll discover how to:● Overcome your fear and discomfort when networking● Turn networking into a repeatable system● Leverage your innate introverted strengths● Target and connect with top influencers● Leverage the power of virtual and social networkingWhether you’re a small business owner struggling to make a living or a professional who’s hit a career plateau, The Introvert’s Edge to Networking is your path to a higher income and a rolodex of powerful connections.

    For managers and teachers -- and anyone else who talks and expects someone to listen -- Confessions of a Public Speaker provides an insider's perspective on how to effectively present ideas to anyone. It's a unique, entertaining, and instructional romp through the embarrassments and triumphs Scott has experienced over 15 years of speaking to crowds of all sizes.With lively lessons and surprising confessions, you'll get new insights into the art of persuasion -- as well as teaching, learning, and performance -- directly from a master of the trade.Highlights include:Berkun's hard-won and simple philosophy, culled from years of lectures, teaching courses, and hours of appearances on NPR, MSNBC, and CNBCPractical advice, including how to work a tough room, the science of not boring people, how to survive the attack of the butterflies, and what to do when things go wrongThe inside scoop on who earns $30,000 for a one-hour lecture and whyThe worst -- and funniest -- disaster stories you've ever heard (plus countermoves you can use)Filled with humorous and illuminating stories of thrilling performances and real-life disasters, Confessions of a Public Speaker is inspirational, devastatingly honest, and a blast to read.

    The book contains proven strategies from a decade-long effort to accurately measure and increase emotional intelligence. Trusted by upper-echelon leaders inside companies worldwide, these strategies will enable you to capitalize on the skills responsible for 58% of performance in all types of jobs.Includes a passcode for online access to the world's bestselling emotional intelligence test, the Emotional Intelligence Appraisal®, which will show you where your EQ stands today and what you can do to begin maximizing it immediately.Rooted in sound research involving more than 500,000 responses, this new edition of the test will:--Pinpoint which of the book's 66 emotional intelligence strategies will increase your EQ the most.--Reveal the specific behaviors responsible for your EQ scores.--Allow you to test yourself a second time to measure how much your EQ has increased from your efforts.The book's smooth narrative style turns rigorous research into memorable stories and practical strategies that anyone can use to his or her advantage.With 90% of top performers high in EQ, and EQ twice as important as IQ in getting where you want to go in life, who can afford to ignore it?What people are saying about it:"Emotional Intelligence 2.0 is a fast read with compelling anecdotes and good context in which to understand and improve your score."--Newsweek"Surveys of 500,000 people on the role of emotions in daily life have enabled the authors to hone EQ assessment to a 28-question online survey that can be completed in seven minutes."--The Washington Post"Read worthy strategies for improving emotional intelligence skills make this our how-to book of the week. It's nice to know that average IQ doesn't limit a person to average performance. And who can resist an online quiz with instant feedback?"--Newsday"Gives abundant, practical findings and insights with emphasis on how to develop EQ. Research shows convincingly that EQ is more important than IQ."--Stephen R. Covey, author, The 7 Habits of Highly Effective People"This book can drastically change the way you think about success...read it twice."--Patrick Lencioni, author, The Five Dysfunctions of a Team"At last a book that gives how to's rather than just what to's. We need no more convincing that emotional intelligence is at the core of life success. What we need are practical ways of improving it. Bradberry and Greaves brilliant new book is a godsend. It will change your life."--Joseph Grenny, New York Times bestselling coauthor of Crucial Conversations"Emotional intelligence is an extremely important skill for personal and professional success. This book is excellent and the learning included in the free online test is cutting-edge. I strongly recommend it."--Ken Blanchard, bestselling business book author of all time; coauthor The One Minute Manager®"I distributed the book to my entire team. We found it very helpful in our dealings with each other and our internal customers. With all the new buzzwords over the past few years, the heart and soul of a company's culture is how they support and promote emotional intelligence. Those with foresight see that emotional intelligence will separate the good companies from the great ones. This book is a wonderful tool for a grass roots approach. If your desire is to be a truly resonate leader that people will trust and follow, this is an opportunity that cannot only change your professional career, but also your personal relationships."--Regina Sacha, vice president, human resources, FedEx Custom Critical"In the fast lane of business life today, people spend more time on computer keyboards, blackberries and conference calls than they do in face-to-face communication. We're expected to piece together broken conversations, cryptic voicemails, and abbreviated text messages to figure out how to proceed. In this increasingly complex web, emotional intelligence is more important than ever before. This book is filled with invaluable insights and information that no one can afford to ignore."--Rajeev Peshawaria, executive director, Goldman Sachs International

    In this eloquent, persuasive book, Neil Postman alerts us to the real and present dangers of this state of affairs, and offers compelling suggestions as to how to withstand the media onslaught. Before we hand over politics, education, religion, and journalism to the show business demands of the television age, we must recognize the ways in which the media shape our lives and the ways we can, in turn, shape them to serve out highest goals.

    If we want a viable income, we have to be out there in the world, sharing our knowledge and being visible in order to have a successful career.Public speaking can be an extra income stream or can form an integral part of your marketing. It's also a good idea to plan for success and authors/creatives often have to speak when they become well-known, so it's best to start practicing earlier.This book is a starter pack and an easy reference guide with the information that you need the most to speak confidently and professionally in public. And, although some chapters have specific tips for introverts, much of this information will be useful for anyone who is interested in public speaking, regardless of their personality type.In this book, I'll share everything that I know as a professional speaker and introverted author-entrepreneur.The book contains lots of tips about public speaking in general, based on my own experience over the last five years. In addition, I cover some specific points that creative introverts need to consider as speakers.You can read this book from start to finish, but you can also dip in and out, as each chapter contains succinct tips that you'll need at different times on your journey.In this book, you will find:Part 1 goes into the practicalities of speaking: types of speaking, preparation, your actual talk, and what happens afterwards. Part 2 is about some of the psychological aspects of speaking: your mindset, authenticity, confidence, and tackling the inevitable anxiety, which we all feel. Part 3 discusses the business side of speaking: financials, marketing, and how to create multiple streams of income. Part 4 contains interviews with three fantastic professional speakers, each from a different market, to give you a variation in perspective. Mark McGuinness is an introvert, Clare Edwards is an extrovert and Alastair Humphreys sits somewhere in the middle. There are also videos, audio and extra image-formatted transcripts, so you can experience this information in other modes if you prefer. The Appendices contain resources that may be useful in your speaking journey, including my own speaking checklist and booking form, example sales page and a series of questions for you to answer that will kickstart your public speaking. I'm an author and professional speaker, and I'm also an introvert.I often get asked how I do what I do, when our natural tendency is to relish being alone and creative, not standing in front of a crowd.In this book, I share everything I've learned about being a speaker and creative over the last five years of speaking internationally, in front of large and small audiences.I also dispel some of the myths around being a speaker. You don't have to be Tony Robbins, bouncing around on stage with a booming voice and larger than life persona.You just have to be you, and tell your stories.

    Dr. Amy Banks teaches us how to rewire our brains for healthier relationships and happier, more fulfilling lives. We all experience moments when we feel isolated and alone. A 2006 Purdue University study found that twenty-five percent of Americans cannot name a single person they feel close to. Yet every single one of us is hardwired for close relationships. The key to more satisfying relationships--be it with a significant other, a family member, or a colleague--is to strengthen the neural pathways in our brains that encourage closeness and connection. In this groundbreaking book, Dr. Banks give us a road map for developing the four distinct neural pathways in the brain that underlie the four most important ingredients for close relationships: calmness, acceptance, emotional resonance, and energy. Four Ways to Click gives you the tools you need to strengthen the parts of your brain that encourage connection and to heal the neural damage that disconnection can cause.

    You’ve felt shy as long as you can remember. Your conversations have more awkward moments than you’d like. Maybe you don’t need a ton of friends, but you’d like to have some people to hang out with on occasion. You want to make changes, but you don’t know where to start. Lots of people have been in your shoes, so you’re hardly a lost cause, and it’s never too late to turn things around. The Social Skills Guidebook gives you insights into your interpersonal struggles and behaviors, and offers hands-on advice for developing and improving your people skills. The Social Skills Guidebook goes into detail about solving the three core areas that hold people back socially: 1) Mental barriers including shyness, social anxiety, and low self-confidence 2) Less-developed conversation skills 3) A lack of friends and an unsatisfying social life If you look at the people who are socially comfortable in your school or workplace and want what they have, know that you can achieve social success like theirs without losing yourself in the process. You can remain true to your personality and pursue your favorite interests while conquering the attitudes that hold you back, improving your conversation skills, and learning how to make friends. With practice, time, and patience, you can create the kind of social life you want for yourself. The Social Skills Guidebook covers topics including: • Changing counterproductive thinking that stands in the way of your social confidence • Becoming comfortable with your social fears by facing them in a gradual, manageable way • Improving your self-esteem • Navigating the different parts of a conversation • Getting past awkward silences • Interacting in one-on-one and group conversations • Learning how to listen to others and respond appropriately • Identifying other people’s nonverbal cues and being aware of your own • Finding potential friends and making plans with them • Deepening your friendships • Keeping your progress going • Improving your social skills if you have Asperger’s syndrome The Social Skills Guidebook is written by Chris MacLeod, the author of the extensive, well-visited, free site on interpersonal skills SucceedSocially.com. This book contains all of the site's key advice in a tight, organized, polished package.

     Do you work and live with people who are hard to convince? Who dismiss ideas before even thinking about them? Do you want to know how to influence people, without being manipulative? Want to find out how people get motivated, make decisions, to be more persuasive with everyone? Learn how to use the right words with the right people, and get through the “Communication Wall” Have you ever felt like you were talking to a wall? Well, that’s a very accurate description of what’s happening when 2 people are communicating! Everyone has a metaphorical “Communication Wall” around them to protect them from “bad people”. But in all of our walls, we have left some bricks out, to let the “good people” communicate with us. The problem in communication is not the wall, because the wall is standard equipment that everyone has. The problem comes from the holes where the bricks have been left out. The holes come in specific shapes, unique to each person. And if you want to communicate with that person, you need to use words, and behavior that fit exactly with the holes in the other person’s wall. Shelle Rose Charvet, best-selling author of Words That Change Minds shows you how to match your language to people around you (in your work, with your colleagues, your boss and your clients, and at home, with your partner, family and other relationships). Learn the persuasion psychology, spark interest and enthusiasm and get what you want. In Words That Change Minds you will: - Learn the influence science and practice. - Discover the ways people unconsciously get motivated, process information and make decisions. - Decode any communication problem and solve it. - Find out how to pry open mental space in even the most closed of minds. - Create rapport and credibility with anyone. - Avoid inadvertently saying or doing the wrong thing. - Get practical applications for sales, marketing, recruiting, negotiation, teaching, training, communication at work, conflict resolution. - Increase your impact in interpersonal communication, teamwork, and in mass communication. Words That Change Minds is based on the Language and Behavior Profile, (LAB Profile® for short) – a powerful tool that enables you to understand, predict and influence behavior by de-coding the language people use. You can directly influence people one-on-one, in groups and even in mass communication by customizing your language to match their subconscious Motivation Patterns. Increase your impact, improve relationships and reduce conflicts, by using the Words That Change Minds. The NEW 3rd edition of Words That Change Minds has more than 50% new material; examples, research, advanced applications, with 7 completely new chapters, including: 1. How to Complete a LAB Profile® 2. Conversational Coaching with the LAB Profile® 3. Understanding and Working with Combination Patterns 4. Solving Communication Problems 5. Influencing Strategies and Techniques 6. The LAB Profile® of Conflict 7. LAB Profile® Inventions and Tools, and more. Interested? Just scroll up and get your copy today! About the author: Shelle Rose Charvet is a bestselling author and the international expert on Influencing Language.

    And it's the first program for couples developed by a couple. And Les Leslie Parrott are no ordinary couple. As marriage counselors and teachers, they're on the cutting edge of marriage research and education. Each year they teach a blockbuster relationships course to hundred of college students They see the struggles and dreams of couples up close. And they reveal the flaws and foibles of their own relationship in order to show how challenging--and rewarding -- marriage can be. Most importantly, however, Les and Leslie Parrott share a dream: to equip couples in their twenties and thirties to prepare for lifelong marriage before it even starts. They know from experience that many couples spend more time preparing for their wedding than they do for marriage. Having tasted firsthand the difficulties of 'wedding bell blues, ' they show young couples the skills they need to make the transition from 'single' to 'married' smooth and enjoyable. Whether you're contemplating marriage, engaged, or newly married, Les and Leslie will lead you through the thorniest spot in establishing a relationship. You'll learn how to uncover and deal with problems before they emerge. You'll discover how to communicate, not just talk. And you'll learn the importance of becoming 'soul mates' -- a couple committed to growing together spiritually. Saving Your Marriage Before It Starts is more than a book -- it's practically a premarital counseling session! Questions at the end of every chapter help you explore each topic personally. Companion men's and women's workbooks full of self-tests and exercises will help you apply what you learn. And the Saving Your Marriage Before It Starts video curriculum will help you to learn and grow with other couples who are dealing with the same struggles and questions. So start today, while your love is fresh. Save your marriage -- before it starts

    With his trademark humor and frankness, Alan Alda explains what makes the out-of-the-box techniques he developed after his years as the host of Scientific American Frontiers so effective. This book reveals what it means to be a true communicator, and how we can communicate better, in every aspect of our lives—with our friends, lovers, and families, with our doctors, in business settings, and beyond.

    And now it's even better. The current edition has chapters on influencing others, culture and gender, and interviewing. The chapter on listening now includes reciprocal listening for couples. Fair fighting has been rewritten to reflect recent research on anger management. Messages is an indispensable guide for anyone who wants to communicate more effectively. We highly recommended it for therapists who wish to provide a structured training program for their clients in specific communication skills.

    Every woman is searching for a happier, healthier, more fulfilling life. Many realize the significant role that an intimate, tightly knit circle of friends plays in creating a more fulfilling life, but with hectic schedules, frequent moves, and life changes, it’s more important than ever for women to establish natural, meaningful friendships that will contribute to their overall wellbeing.  In Friendships Don’t Just Happen!, Shasta Nelson, friendship expert and CEO of GirlFriendCircles.com, reveals the most important proven steps, processes, and secrets vital to establishing the five different levels of friendships, or Circles of Connectedness, that women—no matter their age or relationship status—are longing for in today’s stressful and mobile culture. This revolutionary, engaging guide will also benefit women who already feel rooted to fabulous friends, with insightful principles that will help them maintain and enhance their current friendships.  Full of practical how-to tips, fun activities, guiding questions, and step-by-step instructions, Friendships Don’t Just Happen! highlights several areas of developing lasting friendships, teaching women how to:Evaluate their current circle of friends Recognize what types of friends they are seeking based on career, interests, location, and relationship status Create a prioritized friendship action plan Find extraordinary friends—where to look and how to approach them Take initiative to jumpstart friendships and face fears of rejection Establish “frientimacy,” trust, and happiness through conversation and activities Maintain meaningful friendships and determine which ones are worthwhileExcerpt from Friendships Don't Just Happen: There is a lie out there that real friendship just happens. When I was new to San Francisco eight years ago, I remember standing at a café window on Polk Street watching a group of women inside, huddled around a table laughing. Like the puppy dog at the pound, I looked through the glass, wishing someone would pick me to be theirs. I had a phone full of far-flung friends’ phone numbers, but I didn’t yet know anyone I could just sit and laugh with in a café. It hit me how very hard the friendship process is. I’m an outgoing, socially comfortable woman with a long line of good friendships behind me. And yet I stood there feeling very lonely. And insecure. And exhausted at just the idea of how far I was from that reality. I knew I couldn’t just walk in there and introduce myself to them. “Hi! You look like fun women, can I join you?” I would have been met with stares of pity. No one wants to seem desperate, even if we are. We don’t have platonic pick-up lines memorized. Flirting for friends seems creepy. Asking for her phone number like we’re going to call her up for a Saturday night date is just plain weird. All the batting of my eyelashes wasn’t going to send the right signals. And so I turned away from the scene of laughter and walked away. No, unfortunately, friendships don’t just happen.We Value Belonging Friendships may not happen automatically, but what we crave about them sure seems to! We all want to belong—that need to be connected to others is an inherent desire. We live our entire lives trying to fit in, be known, attract acceptance, and experience intimacy. We desperately want to have others care about us. This book is about that hunger. And more pointedly, it is about listening to it and learning how to fulfill it.