I learned about myself and gained new insights into the work I've been doing for thirty years. It is a spectacular read." -John Riccitiello, CEO, Electronic Arts This is not a management book. This is a book for managers. Ever have the feeling that no matter how rewarding your job is that there's an entirely different level of success and fulfillment available to you? Lingering in the mist, just out of reach . . . There is, and Stan Slap is going to help you get it. You hold in your hands the book that entirely redraws the potential of being a manager. It will show you how to gain the one competency most critical to achieving business impact, but it won't stop there. This book will put a whole new level of meaning into your job description. You Will Never Really Work for Your Company Until Your Company Really Works for You Bury My Heart at Conference Room B is about igniting the massive power of any manager's emotional commitment to his or her company-worth more than financial, intellectual and physical commitment combined. Sometimes companies get this from their managers in the early garage days or in times of tremendous gain, but it's almost unheard of to get it on a sustained, self-reinforced basis. Of course your company is only going to get it if you're willing to give it. Slap proves that emotional commitment comes from the ability to live your deepest personal values at work and then provides a remarkable process that allows you to use your own values to achieve tremendous success. This is not soft stuff; it is the stuff of hard-core results. Bury My Heart at Conference Room B is the highest-rated management development solution at a number of the world's highest-rated companies -- companies that don't include "patience" on their list of corporate values. It has been exhaustively researched and bench tested with tens of thousands of real managers in more than seventy countries. You'll hear directly from managers about how this legendary method has transformed their careers and their lives. As Big as It Gets Stan Slap is doing nothing less than making the business case for a manager's humanity-for every manager and the companies that depend on them. Bury My Heart at Conference Room B gives managers the urgency to change their world and the energy to do it. It will stir the soul, race the heart, and throb the foot used for acceleration. Buckle Up. We're Going Off-Road. Slap is smart, provocative, wickedly funny and heartfelt. He fearlessly takes on some of the most cherished myths of management for the illogic they are and celebrates the experience of being a manager in all of its potential and potential weirdness. And he talks to managers like they really talk to themselves.

    

    Find your powerful voice, and step into leadership. Speak with impact. Every day, you have an opportunity to use your voice to have a positive impact -- at work or in your community. You can inspire and persuade your audience -- or you can distract and put them to sleep.Presentation styles where leaders are nervous, ramble, and robotic can ruin a talk on even the most critical topics. As your performances become weak, your career prosects start to dim. To get ahead and make an impact, you need to deliver well-crafted messages with confidence and authenticity. You must?sound?as capable as you are.Public speaking is a skill, not a talent. With the right guidance, anyone can be a powerful speaker. Written by former opera singer turned CEO and TEDx speaker Allison Shapira, Speak with Impact unravels the mysteries of commanding attention in any setting, professional or personal.Whether it's speaking up at a meeting, presenting to clients, or talking to large groups, this book's easy-to-use frameworks, examples and exercises will help you:Engage your audience through storytelling and humorUse breathing techniques to overcome stage frightStrengthen and project your voice by banishing filler words/uptalkUse effective body language and build your executive presenceCompose a clear message and deliver confident, authentic presentationsLearn to conquer fear, capture attention, motivate action, and take charge of your career with?Speak with Impact.

    She uses a highly instructive and entertaining story to show how to quickly recognize any undermining questions that pop into your mind--or out of your mouth--and reframe them to achieve amazingly positive and practical results. The third edition includes a new introduction and epilogue and two powerful new tools that show how Question Thinking can dramatically improve coaching and leadership. Based on Adams's decades of research and experience, this book can make a life-transforming difference--as it already has for many thousands of people around the world.

    Jakes!In Don't Drop the Mic, Bishop Jakes speaks to readers about communication and how the ways we speak and interact with others can be part of our everyday ministries. He helps readers understand:Why the way we speak and the words we use matterHow speaking well, no matter your topic or audience, improves your chances of getting the result you wantHow to craft your message, whether it's a simple email or a speech under the spotlights, to connect with listenersWhy good communication is important for building connection and communityHow sharing God's Word produces abundant fruitDrawing lessons from Scripture and his own life, Jakes gives career advice for those who have or want to grow into a speaking career, but he also provides clear direction and insight for everyone who gives presentations, writes emails, or talks to other people in their job or home life.There will be practical advice about how to craft insightful and meaningful communications, but the heart of this book is really about how we can communicate more clearly to build community and share the hope of Christ in our everyday lives. The more adept we become at using all available resources to convey our message, the greater our impact. From lovers to litigators, entrepreneurs to entertainers, and bloggers to board members, we all want to communicate more effectively, intimately, and efficiently. Whether you're interviewing for a new position, proposing a new business plan, auditioning for a performance, delivering a report for your committee, teaching Sunday school, or sharing your heart with a loved one, this book will help.

    Using the cross-disciplinary approaches of speech and social psychology, Knapp and Hall center on how nonverbal communication research affects a wide variety of academic interests. It is the most comprehensive, most readable compendium of research and theory on nonverbal communication available. It is the standard reference in this area.

    Book annotation not available for this title.Title: Traditions & EncountersAuthor: Bentley, Jerry H./ Ziegler, Herbert F.Publisher: McGraw-Hill CollegePublication Date: 2010/10/08Number of Pages: 460Binding Type: PAPERBACKLibrary of Congress: 2010036144

    In one hundred brief, reader-friendly chapters, alphabetized by subject, "China A to Z" introduces a general audience to contemporary Chinese society, as well as its venerable history. Discover: ? Why Chinese names are written in reverse order ? What to bring when visiting a Chinese household ? What the current relationship is between Japan and China ? Why you should wrap gifts in red or pink paper, and never send white flowers With the 2008 Summer Olympics being held in Beijing, thousands of Chinese adoptions occurring each year, and China becoming the fourth most popular international destination, the need for information about this complex country is greater than ever.

    Through memorable visuals and honest talk, John Ruszkiewicz shows students how to write in any situation — wherever they are in their writing process.With everything you need to teach composition, the Guide lays out focused advice for writing common genres, while the Reference covers the range of writing and research skills that students need as they work across genres and disciplines. An intuitive, visual cross-referencing system and a modular chapter organization that’s simple to follow make it even easier for students to work back and forth between chapters and stay focused on their own writing.

    Hard-pressed for quality time with our partners and spouses, it's easy to fall into a poor communication routine. How can two people who love one another so much have such difficulty talking to one another?Drawing on her expertise in legal mediation and conflict resolution, Puhn's fresh approach gives simple, 5-minute conversations that will instantly improve communication--as well as the quality of relationships. In Fight Less, Love More, learn how to identify and conquer the poor verbal habits, instinctive responses, and emotional reasoning that can cloud judgment and ultimately lead to the deterioration of otherwise healthy relationships.Love is conditional, argues Puhn, and for love to survive, couples don't need to talk more--they need to talk better. With exercises, examples, and sample scripts, Puhn's simple 5-minute strategies promise immediate results and provide long-lasting communication skills that couples can confidently employ when faced with future conflict.

    She's a satellite sister, a friend or sibling or college roommate who supports, accepts, sometimes busts, and always encourages you. She can get you through a bad haircut-or a bad marriage. And, because nothing beats old-fashioned hilarity, your satellite sister makes you laugh so hard that Diet Coke comes out your nose. Meet the Satellite Sisters: Five real-life sisters who grew up, grew apart, and then came together again, united by the belief that whether by nature or by choice, being someone's sister or friend is what gives meaning to our lives. In Satellite Sisters' UnCommon Senses, the Dolan sisters apply their big-family wisdom to the range of experiences and issues we face in our grown-up lives. The result is their UnCommon Senses-5 essential traits needed to face the challenges and demands of our over-subscribed modern lives...and still end the day with our laughter intact. Warm, spirited, wise, and hilarious, these Satellite Sisters will remind you of your own satellite sisters.

    Her writing style and consistent use of examples and case studies results in a text that undergraduates students will find easy to understand.

    Fuse has elements of memoir, but does not follow a traditional linear narrative. Rather, the book is a series of 13 meditations that probe different parts of Hollay’s fractured biracial experience, including eating and anxiety disorders, self-mutilation, sex, motherhood, and the simultaneous allure and rejection of aesthetic beauty. In Fuse, Hollay speaks to the struggle to construct a fluid identity in a world that wants to peg you down: what you are, and are not. While Hollay’s experiences are personal, the issues surrounding the bi-racial identity are wide-spread; the number of interracial marriages is increasing every year. A dialogue on the tensions surrounding the female bi-racial mind and body is long overdue.

    Robert Bramson's  proven-effective techniques are guaranteed to help  you right the balance and take charge of your  life. Learn how to: Stand up to anyone --  without fighting. Blunt a sniper's  attack. Get a clam to talk. Cut off a  Sherman tank at the pass. Manage  bulldozers. Get stallers off the dime.  Move a complainer into a problem-solving  mode. Learn the six basic steps that allow you to  cope with just about anyone. Reclaim the power  the rightfully belongs to you in any relationship!

    As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer—which ultimately permeates into people’s personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that! Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.