Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people closer together have only made it that much harder to avoid "people you can't stand;" even worse, they've also created exciting new ways for annoying people to realize their talent for being pains in the butt.Updated and revised for the digital age, this new edition of Brinkman and Kirschner's bestselling guide shows readers how to successfully combat the whiners, grenades, tanks, snipers, close-talkers, pedants, and other rude, crude, and inconsiderate people who can ruin your day at work, in stores, on the street, in restaurants, at the movies, in waiting rooms, by fax, phone, and E-mail, and in cyberspace.

    Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when• coworkers push their work on you—then take credit for it• you accidentally trash-talk someone in an email then hit “reply all”• you’re being micromanaged—or not being managed at all• you catch a colleague in a lie• your boss seems unhappy with your work• your cubemate’s loud speakerphone is making you homicidal• you got drunk at the holiday party

    Through hundreds of interviews and the results of a scientific national survey of women, this book demonstrates that women are actually not random and that they really can be systematized and "mapped." In fact, much to men's delight, this book shows that women are actually quite easy to understand and please--as long as you know what it is they need. This simple map will guide you to loving your wife or girlfriend in the way she needs to be loved. The bestselling author of "For Women Only"teams with her husband to offer men the key to unlocking the mysterious ways of women. Through Shaunti and Jeff Feldhahn 's national scientific survey and hundreds of interviews, "For Men Only" reveals what you can do today to improve your relationship. And believe it or not, as Jeff assures men, "It's not splitting the atom." And for every guy who rarely reads a manual: Quick-Start Guide Included! "When we featured Shaunti's book "For Women Only" on "FamilyLife Today," ""the phone rang off the hook! When Shaunti and Jeff come back on our broadcast, I'm buying some more phones. This is fresh and relevant--good stuff for every marriage. Read it!" "-Dennis Rainey, President, FamilyLife "Story Behind the Book "As I was writing "For Women Only "to help women understand the inner lives of men, over and over I heard that men wished there was a way to understand their wives, but they felt it was probably impossible. I heard from them, 'You are writing this little slim volume about men, but if it was about understanding women, it would have to be the size of an encyclopedia! Women are random and complicated!' These men were surprised and encouraged when I assured them that women are neither random nor complicated, and we can be understood. Men just want to love their wives well, and "For Men Only "will help them do that." "--Shaunti Feldhahn"

    Bestselling author Harvey Mackay reveals his techniques for the most essential tool in business--networking, the indispensable art of building contacts.Now in paperback, Dig Your Well Before You're Thirsty is Harvey Mackay's last word on how to get what you want from the world through networking.  For everyone from the sales rep facing a career-making deal to the entrepreneur in search of capital, Dig Your Well explains how meeting these needs should be no more than a few calls away.  This shrewdly practical book distills Mackay's wisdom gleaned from years of "swimming with sharks," including: What kinds of networks exist How to start a network, and how to wring the most from it The smart way to downsize your list--who to keep, who to dump How to keep track of favors done and favors owed--Is it my lunch or yours? What you can do if you are not good at small talkDig Your Well Before You're Thirsty is a must for anyone who wants to get ahead by reaching out.

    We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you boost your emotional skills—and your professional success.This book will inspire you to:• Monitor and channel your moods and emotions• Make smart, empathetic people decisions• Manage conflict and regulate emotions within your team• React to tough situations with resilience• Better understand your strengths, weaknesses, needs, values, and goals• Develop emotional agility

    In fact, sometimes it seems like they’re on a mission to make us miserable! There’s always that one person. The one who hijacks our emotions. The one who seems to thrive on drama. If we could just “fix” that person, everything would be better. But we can’t fix other people. We can only make choices about ourselves. In this cut-to-the-chase audio book, communication expert Mike Bechtle shows you how to stop being a victim of other people’s craziness. With commonsense wisdom and proactive advice that you can put into practice immediately, Bechtle gives you a proven strategy to handle crazy people — and stay sane while doing it. There will always be difficult people. But this fresh perspective on dealing with them can change your life — starting today!

    

    Calling in “The One” shows you how.Based on the Law of Attraction, which is the concept that we can only attract what we’re ready to receive, the provocative yet simple seven-week program in Calling in “The One” prepares you to bring forth the love you seek. For each of the 49 days of Thomas’s thoughtful and life-affirming plan, there is a daily lesson, a corresponding practice, and instruction for putting that lesson into action in your life. Meditation, visualization, and journaling exercises will gently lead you to recognize the obstacles on your path to love and provide ways to steer around them. At the end of those 49 days, you will be in the ideal emotional state to go out into the world and find “The One.”An inspirational approach that offers a radical new philosophy on relationships, Calling in “The One” is your guide to finding the love you seek.

    In a series of candid, vulnerable, and wise essays that takes a closer look at what it means to love someone, be loved, and how we present our love to the world, Catron deconstructs her own personal canon of love stories. She delves all the way back to 1944, when her grandparents first met in a coal mining town in Appalachia, to her own dating life as a professor in Vancouver, drawing insights from her fascinating research into the universal psychology, biology, history, and literature of love. She uses biologists’ research into dopamine triggers to ask whether the need to love is an innate human drive. She uses literary theory to show why we prefer certain kinds of love stories. She urges us to question the unwritten scripts we follow in relationships and looks into where those scripts come from in the first place. And she tells the story of how she decided to test a psychology experiment that she’d read about—where the goal was to create intimacy between strangers using a list of thirty-six questions—and ended up in the surreal situation of having millions of people following her brand-new relationship. In How to Fall in Love with Anyone Catron flips the script on love and offers a deeply personal, and universal, investigation.

    Becoming Bulletproof means transforming yourself into a stronger, more confident, and more powerful person. Evy Poumpouras—former Secret Service agent to three presidents and one of only five women to receive the Medal of Valor—demonstrates how we can overcome our everyday fears, have difficult conversations, know who to trust and who might not have our best interests at heart, influence situations, and prepare for the unexpected. When you have become bulletproof, you are your best, most courageous, and most powerful version of you. Poumpouras shows us that ultimately true strength is found in the mind, not the body. Courage involves facing our fears, but it is also about resilience, grit, and having a built-in BS detector and knowing how to use it. In Becoming Bulletproof, Poumpouras demonstrates how to heighten our natural instincts to employ all these qualities and move from fear to fearlessness.

    Greatness doesn't come from DNA but from practice and perseverance honed over decades. The key is how you practice, how you analyze the results of your progress and learn from your mistakes, that enables you to achieve greatness.Colvin shows that the skills of business: negotiating deals, evaluating financial statements obey the principles that lead to greatness, so that anyone can get better at them with the right kind of effort. Even the hardest decisions and interactions can be systematically improved.This new mind-set, combined with Colvin's practical advice, will change the way you think about your job and career, and will inspire you to achieve more in all you do.

    It may well be that your marriage is trying to change you.In Secrets of a Passionate Marriage, Dr. David Schnarch shares a revolutionary approach thousands have used to take their relationships to new and lasting heights of sexual ecstasy and intimacy. Emotionally committed relationships, he teaches, are people-growing machines, and sexual difficulty and other challenges are actually signs of a healthy, maturing relationship.Moving beyond traditional therapies that work a little bit, Dr. Schnarch brings straight talk and humor to his three decades of expertise and offers insights into:Course objectives: Describe the process of differentiation in intimate relationships- Discuss why emotional gridlock is a critical and necessary phase for a healthy relationship- Recommend steps to achieving more passionate sex and a more intimate relationship- Explain how to self-soothe your anxieties and open to the full range of human eroticism- Interpret the psychology of sexEmotional gridlock -- why this critical phase is necessary for the healthy evolution of all relationships- How to self-soothe your anxieties and open to the full range of human eroticism- The psychology of sex -- how to make an ally out of what you're really thinking during sex, and much moreWith many proven exercises to electrify your sex life, heighten passion, and renew commitment, Secrets of a Passionate Marriage is sure to help your relationship reach its full potential, both in and out of bed.

    With chapters like "The Ten Rules of Successful Communication" and "The 21 Words and Phrases for the 21st Century," he examines how choosing the right words is essential. Nobody is in a better position to explain than Frank Luntz: He has used his knowledge of words to help more than two dozen Fortune 500 companies grow. Hell tell us why Rupert Murdoch's six-billion-dollar decision to buy DirectTV was smart because satellite was more cutting edge than "digital cable," and why pharmaceutical companies transitioned their message from "treatment" to "prevention" and "wellness." If you ever wanted to learn how to talk your way out of a traffic ticket or talk your way into a raise, this book's for you.

    Our error is to suppose that we are born knowing how to love and that managing a relationship might, therefore be intuitive and easy. This book starts from a different premise: that love is a skill to be learnt, rather than just an emotion to be felt. It calmly and charmingly takes us around the key issues of relationships, from arguments to sex, forgiveness to communication, making sure that success in love need never again be just a matter of luck.

    Impressing people wasn't helping him connect with anyone. He'd built a life of public isolation, yet he dreamed of meaningful relationships. So at forty years old he made a scary decision: to be himself no matter what it cost.Scary Close is an audiobook about the risk involved in choosing to impress fewer people and connect with more, about the freedom that comes when we stop acting and start loving. It is a story about knocking down old walls to create a healthy mind, a strong family, and a satisfying career. And it all feels like a conversation with the best kind of friend: smart, funny, true, important.Scary Close is Donald Miller at his best.