However, there were more than 150,000 applicants, and you can be sure the successful candidates had not only relevant backgrounds, but also determination and a genuine desire to embark on one of the most coveted, rewarding, and challenging careers in the world.Joe Koletar, whose own blue-ribbon career at the Bureau is second to none, shows how to get the job-and how to thrive once you've got it.In The FBI Career Guide, Koletar’s inside look at the real FBI reveals:Smart educational and career decisions to improve your odds of being hiredHow to meet and network with current FBI agentsWhat Special Agents do, day-to-day, in different roles and environmentsHow undercover investigations, SWAT team operations, and specialty assignmentsWhat agents earn, and what benefits they receiveThe prospects for advancement, and some typical (and not so typical) career pathsHow the job may affect your personal and family lifeThis book also reveals the common mistakes applicants make, and shows how to avoid them while also giving you detailed information on excelling in the Agent Training Program.Finally, Koletar offers profiles of real agents who have gone on to successful post-FBI careers, and will help you lay the groundwork for a rewarding life after the Bureau. Above all, The FBI Career Guide will help you find out if you've got what it takes to succeed -- and if you do, how to show it.

    Explains how to determine personal objectives and learn how to work effectively with others to reach one's goal and to achieve greater prosperity, happiness, influence, and personal fulfillment.

    They are, writes David Bornstein, the driven, creative individuals who question the status quo, exploit new opportunities, refuse to give up--and remake the world for the better. How to Change the World tells the fascinating stories of these remarkable individuals--many in the United States, others in countries from Brazil to Hungary--providing an In Search of Excellence for the nonprofit sector. In America, one man, J.B. Schramm, has helped thousands of low-income highschool students get into college. In South Africa, one woman, Veronica Khosa, developed a home-based care model for AIDS patients that changed government health policy. In Brazil, Fabio Rosa helped bring electricity to hundreds of thousands of remote rural residents. Another American, James Grant, is credited with saving 25 million lives by leading and 'marketing' a global campaign for immunization. Yet another, Bill Drayton, created a pioneering foundation, Ashoka, that has funded and supported these social entrepreneurs and over a thousand like them, leveraging the power of their ideasacross the globe. These extraordinary stories highlight a massive transformation that is going largely unreported by the media: Around the world, the fastest-growing segment of society is the nonprofit sector, as millions of ordinary people--social entrepreneurs--are increasingly stepping in to solve theproblems where governments and bureaucracies have failed. How to Change the World shows, as its title suggests, that with determination and innovation, even a single person can make a surprising difference. For anyone seeking to make a positive mark on the world, this will be both an inspiring readand an invaluable handbook

    He travelled with the armies of both countries and could study what is effectively the ground zero—the location where entrenched animosities as well as sudden surges of comradeship are enacted. This is one of the most fortified places on the planet.Jacob writes, "I was keen on getting into their world, the world of men in uniform, fighting each other and yet respecting each other. It was a curious world. It had breath-taking adventure, mind-blowing stories and unforgettable heroism. I loved it, and I was welcome."This vividly told, fast paced narrative brings the border area to life. Jacob was given unprecedented access by the Indian and Pakistani armies and he explores how the border is seen—both in the popular imagination and by those who exist in its shadow. He chronicles the lives of civilians and soldiers, their courage and resilience in the face of constant danger and the extraordinary similarities between the two sides.

    It brings texts together in unexpected and exciting ways: those of Parsons and Dorothy Smith, Merton and Lacan, Wallerstein and Frantz Fanon, James Coleman and Molefi Asante. Extensive introductory essays by the editor situate the writings in their times, identifying the currents of social change that shaped fundamental questions of modern and postmodern life. The second edition includes new readings, a new section covering the postmodern controversies of recent years, and a postscript that addresses the changes and directions in social theory.

    Rather than marrying and becoming parents in their early twenties, most people in industrialized societies now postpone these transitions until at least their late twenties, and instead spend the time in self-focused exploration as they try out different possibilities in their careers and relationships. In Emerging Adulthood, Jeffrey Jensen Arnett identifies and labels, for the first time, this period exploration, instability, possibility, self-focus, and a sustained sense of being in limbo. An increasing number of emerging adults emphasize having meaningful and satisfying work to a degree not seen in prior generations. Marrying later and exploring more casual sexual relationships have created different hopes and fears concerning long-term commitments and the differences between love and sex. Emerging adults also face the challenge of defending their non-traditional lifestyles to parents and others outside their generation who have made much more traditional choices. In contrast to previous portrayals of emerging adults, Arnett's research shows that they are particularly skilled at maintaining contradictory emotions--they are confident while still being wary, and optimistic in the face of large degrees of uncertainty. As the demographics of American youth, the American workplace, and adulthood continue to evolve, Emerging Adulthood is indispensable reading for anyone wanting to understand the face of modern America.

    Kotter shows with compelling evidence what leadership really means today, why it is rarely associated with larger-than-life charismatics, precisely how it is different from management, and yet why both good leadership and management are essential for business success, especially for complex organizations operating in changing environments.The critics who despair of the coming of imaginative, charismatic leaders to replace the so-called manipulative caretakers of American corporations don't tell us much about what leadership actually is, or, for that matter, what management is either. Leadership, Kotter clearly demonstrates, is for the most part not a god-like figure transforming subordinates into superhumans, but is in fact a process that creates change -- a process which often involves hundreds or even thousands of "little acts of leadership" orchestrated by people who have the profound insight to realize this. Building on his landmark study of 15 successful general managers, Kotter presents detailed accounts of how senior and middle managers in major corporations, in close concert with colleagues and subordinates, were able to create a leadership process that put into action hundreds of commonsense ideas and procedures that, in combination with competent management, produced extraordinary results. This leadership turned NCR from a loser to a big winner in automated teller machines, despite intense competition from IBM. The same process at American Express and SAS helped businesses grow dramatically despite the fact that they were "mature" and "commodity-like." Kotter also shows how leadership turned around operations at P&G and Kodak; produced huge business successes at PepsiCo, ARCO, and ConAgra; and made the impossible occasionally happen at Digital. Thousands of companies today are overmanaged and underled, John Kotter concludes, not because managers lack charisma, but because far too few executives have a clear understanding of what leadership is and what it can accomplish. Without such a vision, even the most capable people have great difficulty trying to lead effectively and to create the cultures which will help others to lead.

    Rather than relying on abstract generalizations and theories, van Manen offers an alternative that taps the unique nature of each human situation.The book offers detailed methodological explications and practical examples of hermeneutic-phenomenological inquiry. It shows how to orient oneself to human experience in education and how to construct a textual question which evokes a fundamental sense of wonder, and it provides a broad and systematic set of approaches for gaining experiential material that forms the basis for textual reflections.Van Manen also discusses the part played by language in educational research, and the importance of pursuing human science research critically as a semiotic writing practice. He focuses on the methodological function of anecdotal narrative in human science research, and offers methods for structuring the research text in relation to the particular kinds of questions being studied. Finally, van Manen argues that the choice of research method is itself a pedagogic commitment and that it shows how one stands in life as an educator.

    Having grown up in rural Ireland and watched her friends join the Irish Republican Army, Richardson knows from firsthand experience how terrorism can both unite and destroy a community. As a professor at Harvard, she has devoted her career to explaining terrorist movements throughout history and around the globe. From the biblical Zealots to the medieval Islamic Assassins to the anarchists who infiltrated the cities of Europe and North America at the turn of the last century, terrorists have struck at enemies far more powerful than themselves with targeted acts of violence. Yet Richardson understands that terrorists are neither insane nor immoral. Rather, they are rational political actors who often deploy carefully calibrated tactics in a measured and reasoned way. What is more, they invariably go to great lengths to justify their actions to themselves, their followers, and, often, the world.Richardson shows that the nature of terrorism did not change after the attacks of September 11, 2001; what changed was our response. She argues that the Bush administration’s “global war on terror” was doomed to fail because of an ignorance of history, a refusal to learn from the experience of other governments, and a fundamental misconception about how and why terrorists act. As an alternative, Richardson offers a feasible strategy for containing the terrorist threat and cutting off its grassroots support. The most comprehensive and intellectually rigorous account of terrorism yet, What Terrorists Want is a daring intellectual tour de force that allows us, at last, to reckon fully with this major threat to today’s global order.

    Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a step-by-step proven approach to having your toughest conversations with less stress and more success. You will learn: -- how to start the conversation without defensiveness-- why what is not said is as important as what is-- ways of keeping and regaining your balance in the face of attacks and accusations-- how to decipher the underlying structure of every difficult conversationFilled with examples from everyday life, Difficult Conversations will help you on your job, at home, or out of the world. It is a book you will turn to again and again for advice, practical skills, and reassurance.

    But his penetrating work of political philosophy - now fully revised and with a new introduction for this edition - opened up questions about the nature of statecraft and society that influenced governments across the world.

    Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly—and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly—sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces.Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like:- An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?- Your boss just committed you to a deadline you know you can't meet—and not-so-subtly hinted he doesn't want to hear complaints about it.- Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later.- An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment?- Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly.- A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.Everyone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship—and in fact, even strengthens it.Crucial Confrontations borrows from twenty years of research involving two groups. More than 25,000 people helped the authors identify those who were most influential during crucial confrontations. They spent 10,000 hours watching these people, documented what they saw, and then trained and tested with more than 300,000 people. Second, they measured the impact of crucial confrontations improvements on organizational and team performance—the results were immediate and sustainable: twenty to fifty percent improvements in measurable performance.

    As corporations seek to save money and government agencies aim to increase constituent access, minimum qualifications for the guardians of our nation’s healthcare continue to decline—with deadly consequences. This is a story that has not yet been told, and one that has dangerous repercussions for all Americans.

    After introducing the reader to the region's history from the origins of Islam in the seventh century, Cleveland focuses on the past two centuries of profound and often dramatic change. While built around a framework of political history, the book also carefully integrates social, cultural, and economic developments into a single, carefully crafted account. The revised and updated third edition of this benchmark text places the developments of the 1990s in a new historical perspective and includes an examination of key events of the early twenty-first century. An epilogue offers a critical evaluation, from a historian's perspective, of the al-Qa'ida attacks of September 11th, 2001 and the early phases of the US occupation of Iraq.

    The picture he creates in The Cocaine Kids is the story behind the headlines. The lives of these young dealers in the fast lane of the underground economy emerge in depth and color on the pages of this book.