There is no doubt that we need to squeeze all blame, all coerion and all criticism out of any people-related business. Not until we realize that schools are in a people business will we ever be able to make meaningful changes."--Dr. Albert Mamary, former superintendent of schools, Johnson City, New York

    Yet many see it as an awkward chore: Recent studies have revealed 37% of managers dread giving feedback, and 65% of employees wish their managers gave more feedback.This trail-blazing new model eliminates the guesswork. Dr. Therese Huston, the founding director of the Center for Excellence in Teaching and Learning at Seattle University, discovered that the key to being listened to is to listen. First, find out what kind of feedback an employee wants most: appreciation, coaching, or evaluation. If they crave one, they'll be more receptive once their need has been satisfied. Then Huston lays out counterintuitive strategies for delivering each type of feedback successfully, including:- Start by saying your good intentions out loud: it may feel unnecessary, but it makes all the difference. - Side with the person, not the problem: a bad habit or behavior probably is probably less entrenched than you think. - Give reports a chance to correct inaccurate feedback: they want an opportunity to talk more than they want you to be a good talker.This handbook will make a once-stressful ordeal feel natural, and, by greasing the wheels of regular feedback conversations, help managers improve performance, trust, and mutual understanding.

    Beyond their bestselling books, you know them from commentary and features in the New York Times, CNN, NPR, Time, Newsweek, Wired, New York, and more. E-mail, Facebook, and Twitter accounts are filled with demands to read their reporting (such as "How Not to Talk to Your Kids," "Creativity Crisis," and "Losing Is Good for You"). In Top Dog, Bronson and Merryman again use their astonishing blend of science and storytelling to reveal what's truly in the heart of a champion. The joy of victory and the character-building agony of defeat. Testosterone and the neuroscience of mistakes. Why rivals motivate. How home field advantage gets you a raise. What teamwork really requires. It's baseball, the SAT, sales contests, and Linux. How before da Vinci and FedEx were innovators, first, they were great competitors. Olympians carry Top Dog in their gym bags. It's in briefcases of Wall Street traders and Madison Avenue madmen. Risk takers from Silicon Valley to Vegas race to implement its ideas, as educators debate it in halls of academia. Now see for yourself what this game-changing talk is all about.

    So why then do so many audiences leave feeling like they've wasted their time? All too often, presentations don't resonate with the audience and move them to transformative action.Just as the author's first book helped presenters become visual communicators, Resonate helps you make a strong connection with your audience and lead them to purposeful action. The author's approach is simple: building a presentation today is a bit like writing a documentary. Using this approach, you'll convey your content with passion, persuasion, and impact.Author has a proven track record, including having created the slides in Al Gore's Oscar-winning An Inconvenient TruthFocuses on content development methodologies that are not only fundamental but will move people to action Upends the usual paradigm by making the audience the hero and the presenter the mentor Shows how to use story techniques of conflict and resolution Presentations don't have to be boring ordeals. You can make them fun, exciting, and full of meaning. Leave your audiences energized and ready to take action with Resonate.

    The Writing Revolution (TWR) provides a clear method of instruction that you can use no matter what subject or grade level you teach. The model, also known as The Hochman Method, has demonstrated, over and over, that it can turn weak writers into strong communicators by focusing on specific techniques that match their needs and by providing them with targeted feedback. Insurmountable as the challenges faced by many students may seem, TWR can make a dramatic difference. And the method does more than improve writing skills. It also helps: Boost reading comprehension Improve organizational and study skills Enhance speaking abilities Develop analytical capabilities TWR is as much a method of teaching content as it is a method of teaching writing. There's no separate writing block and no separate writing curriculum. Instead, teachers of all subjects adapt the TWR strategies and activities to their current curriculum and weave them into their content instruction. But perhaps what's most revolutionary about the TWR method is that it takes the mystery out of learning to write well. It breaks the writing process down into manageable chunks and then has students practice the chunks they need, repeatedly, while also learning content.

    Nichols answers these questions and more in this thoughtful, witty, and helpful look at the reasons people don't hear one another. His book, a guide to the secrets of listening and being listened to, is filled with vivid examples that clearly demonstrate easy-to-learn techniques for becoming a better listener. He also illustrates how empathic listening enables us to break through misunderstandings and conflict and to transform our personal and professional relationships.

    Meetings are a crucial part of all our lives, but too often they go nowhere and waste valuable time. In Six Thinking Hats, Edward de Bono shows how meetings can be transformed to produce quick, decisive results every time. The Six Hats method is a devastatingly simple technique based on the brain's different modes of thinking. The intelligence, experience and information of everyone is harnessed to reach the right conclusions quickly. These principles fundamentally change the way you work and interact. They have been adopted by businesses and governments around the world to end conflict and confusion in favour of harmony and productivity. 'An inspiring man with brilliant ideas. De Bono never ceases to amaze with his clarity of thought' Richard Branson.Edward de Bono invented the concept of lateral thinking. A world-renowned writer and philosopher, he is the leading authority in the field of creative thinking and the direct teaching of thinking as a skill. Dr de Bono has written more than 60 books, in 40 languages, with people now teaching his methods worldwide. He has chaired a special summit of Nobel Prize laureates, and been hailed as one of the 250 people who have contributed most to mankind

    The contributors are leading authorities who demonstrate proven ways to teach different aspects of writing, with chapters on planning, revision, sentence construction, handwriting, spelling, and motivation. The use of the Internet in instruction is addressed, and exemplary approaches to teaching English-language learners and students with special needs are discussed. The book also offers best-practice guidelines for designing an effective writing program. Focusing on everyday applications of current scientific research, the book features many illustrative case examples and vignettes.

    Why, he wondered, do we inflict a full menu of mathematics—algebra, geometry, trigonometry, even calculus—on all young Americans, regardless of their interests or aptitudes?The Math Myth expands Hacker’s scrutiny of many widely held assumptions, like the notions that mathematics broadens our minds, that mastery of azimuths and asymptotes will be needed for most jobs, that the entire Common Core syllabus should be required of every student. He worries that a frenzied emphasis on STEM is diverting attention from other pursuits and subverting the spirit of the country.In fact, Hacker honors mathematics as a calling (he has been a professor of mathematics) and extols its glories and its goals. Yet he shows how mandating it for everyone prevents other talents from being developed and acts as an irrational barrier to graduation and careers. He proposes alternatives, including teaching facility with figures, quantitative reasoning, and understanding statistics.The Math Myth is sure to spark a heated and needed national conversation not just about mathematics but about the kind of people and society we want to be.

    Probst explore why independent reading is vital to the intellectual and developmental growth of students as citizens of our world and as architects of the future. Forged by Reading explores historic and timely topics through the context of literacy—literacy being the gateway to power and privilege—while serving as nothing short of a call to action. One that reminds educators of their critical hand in empowering readers to think, to seek curiosity and skepticism, to shape themselves and their ideas through evidence and reason, vision and imagination, and in doing so to forge themselves and our world through reading. “This book will open the door to an understanding of literacy like no other. But, it’s not a how-to-use-literature-to-empower-our-kids-book. It’s a why-haven’t-we book. It’s a we-must book. Forged by Reading is filled with hard truths, and the inspiration needed to walk towards a new world—one where relevant reading rules. So, put your walking shoes on, get ready for the hard, necessary work, and let Kylene and Bob show us the way.” —Kwame Alexander, poet, educator, and New York Times bestselling author of Light for the World to See: A Thousand Words on Race and Hope   “If you haven’t read a single Beers & Probst educational bible to date, read Forged by Reading. It’s all right here…at the time of American education’s greatest need. There may well be no creative power greater than that of language…reading language, writing language, understanding language, embracing language. With Forged by Reading, Kylene and Bob hand us a roadmap to unleashing that power. Read it. Revel in it. Use it.” —Chris Crutcher, bestselling author and recipient of the American Library Association Margaret Edwards Award for Lifetime Achievement and the NCTE Intellectual Freedom Award.   “Forged by Reading is scholarship that shows us not only how our literacies link us to each other, but also, how reading links to our uniquely human souls.”–Jennifer Ochoa, middle school teacher, NYC Public Schools, and award-winning educator    “Beers and Probst, who explore the moral imperative of liberatory pedagogy, remind us that those who read and discuss books hone literate minds—the key to transforming their own their lives, as well as our greatest hope for transforming our democracy—bending its arc toward equity and justice for all.” —Ernest Morrell, Coyle Professor of Literacy Education, University of Notre Dame    “This timely book is a call to action for educators to embrace the languages, cultures, and identities of our students, disrupt the oppressive reading and writing practices in classrooms across this nation—and replace them with humane, equitable instruction for all.” —Yalitza Vasquez, VP of Multilingual Education, Trinity Education Group, and Former Senior Executive Director Division of English Language Learners, NYC Department of Education   “Literacy is an essential element of freedom and the ways in which it is withheld contributes to oppression. This book will shift how you regard your teaching: abolish harmful pedagogies, confirm just practices, and travel with your colleagues on an epic journey of literacy justice.” —Kate Roberts, author, consultant, and guest teacher    “Kylene and Bob show us why student compliance is not our goal and why testing and standards too often interfere with our bigger goals for literacy. They also ask us to be brave and to anchor our work in these understandings so we can achieve the ultimate aim: students who live the power of reading.” —Franki Sibberson, teacher, librarian, author, past president of NCTE  “Consider the intimate connection between education and our democratic ideals. Forged by Reading is a powerful and timely reminder that when we are equipped with insight and the truth of who we are, we can be what’s right.” —Cornelius Minor, educator and author of We Got This: Equity, Access, and the Quest to Be Who Our Students Need Us to Be

    Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers.

    Kathryn Schulz, editor of Grist magazine, argues that error is the fundamental human condition and should be celebrated as such. Guiding the reader through the history and psychology of error, from Socrates to Alan Greenspan, Being Wrong will change the way you perceive screw-ups, both of the mammoth and daily variety, forever.