Bet on Talent: How to Create a Remarkable Culture That Wins the Hearts of Customers


Dee Ann Turner - 2019
    For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry.In Bet on Talent, Turner shows you how to- create a remarkable company culture - select, sustain, and steward talent- nurture internal relationships- create company loyalty that leads to customer loyalty- instill the practice of servant leadership within your organization- treat everyone with honor, dignity, and respect- and much more

Coach Wooden and Me: Our 50-Year Friendship On and Off the Court


Kareem Abdul-Jabbar - 2017
    When future NBA legend Kareem Abdul-Jabbar was still an 18-year-old high school basketball prospect from New York City named Lew Alcindor, he accepted a scholarship from UCLA largely on the strength of Coach John Wooden's reputation as a winner. It turned out to be the right choice, as Alcindor and his teammates won an unprecedented three NCAA championship titles. But it also marked the beginning of one of the most extraordinary and enduring friendships in the history of sports. In Coach Wooden and Me, Abdul-Jabbar reveals the inspirational story of how his bond with John Wooden evolved from a history-making coach-player mentorship into a deep and genuine friendship that transcended sports, shaped the course of both men's lives, and lasted for half a century.Coach Wooden and Me is a stirring tribute to the subtle but profound influence that Wooden had on Kareem as a player, and then as a person, as they began to share their cultural, religious, and family values while facing some of life's biggest obstacles. From his first day of practice, when the players were taught the importance of putting on their athletic socks properly; to gradually absorbing the sublime wisdom of Coach Wooden's now famous "Pyramid of Success"; to learning to cope with the ugly racism that confronted black athletes during the turbulent Civil Rights era as well as losing loved ones, Abdul-Jabbar fondly recalls how Coach Wooden's fatherly guidance not only paved the way for his unmatched professional success but also made possible a lifetime of personal fulfillment. Full of intimate, never-before-published details and delivered with the warmth and erudition of a grateful student who has learned his lessons well, Coach Wooden and Me is at once a celebration of the unique philosophical outlook of college basketball's most storied coach and a moving testament to the all-conquering power of friendship. Instant New York Times and USA Today Bestseller President Barack Obama's Favorite Book of 2017 A Boston Globe and Huffington Post Best Book of 2017 Pick

The Upstarts: How Uber, Airbnb, and the Killer Companies of the New Silicon Valley Are Changing the World


Brad Stone - 2017
    Uber and Airbnb are household names: redefining neighbourhoods, challenging the way governments regulate business and changing the way we travel.In the spirit of iconic Silicon Valley renegades like Steve Jobs and Bill Gates, a new generation of entrepreneurs is sparking yet another cultural upheaval through technology. They are among the Upstarts, idiosyncratic founders with limitless drive and an abundance of self-confidence. Young, hungry and brilliant, they are rewriting the traditional rules of business, changing our day-to-day lives and often sidestepping serious ethical and legal obstacles in the process.The Upstarts is the definitive account of a dawning age of tenacity, creativity, conflict and wealth. In Brad Stone’s highly anticipated and riveting account of the most radical companies of the new Silicon Valley, we find out how it all started, and how the world is wildly different than it was ten years ago.

Good for the Money: My Fight to Pay Back America


Robert Benmosche - 2016
    It was the peg upon which the nation hung its ire and resentment during the financial crisis: the pinnacle of Wall Street arrogance and greed. When Bob Benmosche climbed aboard as CEO, it was widely assumed that he would go down with his ship. In mere months, he turned things around, pulling AIG from the brink of financial collapse and restoring its profitability. Before three years were up, AIG had fully repaid its staggering debt to the U.S. government - with interest.Good for the Money is an unyielding leader's memoir of a career spent fixing companies through thoughtful, unconventional strategy. With his brash, no-holds-barred approach to the job, Benmosche restored AIG's employee morale and good name. His is a story of perseverance, told with refreshing irreverence in unpretentious terms.Called "an American hero" by Andrew Ross Sorkin, author of Too Big to Fail, Benmosche was a self-made man who never forgot what life is like for the nation's 99-percent; again and again, he pushed back against obstinate colleagues to salvage American jobs and industry. Good for the Money affords you a front-row seat for Benmosche's heated battles with major players from Geithner to Obama to Cuomo, and offers incomparable lessons in leadership from the legendary CEO who changed the way Wall Street does business.

I Will Love You Forever: A True Story about Finding Life, Hope Healing While Caring for Hospice Babies


Cori Salchert - 2018
    Doctors said she was essentially in a vegetative state, unable to see or hear—that there was no hope for her. Relinquished under the state’s Safe Haven Law, this two-week-old unnamed baby girl found her way to Cori and Mark Salchert’s home. Despite the infant’s grim medical diagnosis, Cori knew she couldn’t allow this beautiful baby girl to spend her few days on earth alone and unloved. Cori took the baby girl home and named her Emmalynn .  I Will Love You Forever reveals one woman's decades-long quest to find healing and redemption after the accidental death of her sister as a child. God has used hospice babies—those left to live and die without family to care for them—to mend Cori's broken heart. Bringing these fragile hospice babies into their home, Cori and her family have promised to hold them briefly, until their last breath on this side of heaven, but to love them forever and always. The loving actions of Cori and her family show that we can do all things through Christ who gives us strength.   Cori’s poignant story will strengthen your faith. . . It will touch your heart.Bonus! Features full-color photos of Cori and her family.

Always a Bridesmaid (for Hire): Stories on Growing Up, Looking for Love, and Walking Down the Aisle for Complete Strangers


Jen Glantz - 2017
     What she got instead were a string of phone calls that began with, "Jen, I have something exciting to tell you!" and ended with, "I'd be honored if you would be my bridesmaid." At first she was delighted, but it wasn’t long before she realized two things: all of her assets were tied up in bridesmaid dresses, and she herself was no closer to finding The One. She couldn't do much about the second thing (though her mother would beg to differ), but she could about the first. One (slightly tipsy) night, Jen posted an ad on Craigslist advertising her services as a professional bridesmaid. When she woke up the next morning, it had gone viral. What began as a half-joke suddenly turned into a lifetime of adventure for Jen–and more insight into the meaning of love than she was getting from OKCupid—as she walked down the aisle at stranger after stranger's wedding. Fresh, funny, and surprisingly sweet, Always a Bridesmaid (For Hire) is an entertaining reminder that even if you don't have everything together, you can still be a total boss—or, at the very least, a BFF to another girl in need.

29 Leadership Secrets from Jack Welch


Robert Slater - 2002
    29 Leadership Secrets from Jack Welch follows in Welch's footsteps, boiling the legendary CEO's leadership successes down to 29 strategies that made GE the world's most competitive company­­and Welch the world's most successful and admired CEO.This all-in-one Welch reference updates material from Robert Slater's bestselling Get Better or Get Beaten, and is today's ultimate fast-paced, no-nonsense handbook on the ways of Jack Welch. It taps into the heart of Welch's courage, innovation, and leadership success by examining simple leadership secrets that include:Managing less is managing betterMake quality the job of every employeeHave global brains and vision

You Don't Look Your Age...and Other Fairy Tales


Sheila Nevins - 2017
    Women need this kind of honest excavation of the process of living.” —Meryl StreepAn astonishingly frank, funny, poignant book for any woman who wishes they had someone who would say to them, “This happened to me, learn from my mistakes and my successes. Because you don’t get smarter as you get older, you get braver.”Sheila Nevins is the best friend you never knew you had. She is your discreet confidante you can tell any secret to, your sage mentor at work who helps you navigate the often uneven playing field, your wise sister who has “been there, done that,” your hysterical girlfriend whose stories about men will make laugh until you cry. Sheila Nevins is the one person who always tells it like it is. In You Don’t Look Your Age, the famed documentary producer (as President of HBO Documentary Films for over 30 years, Nevins has rightfully been credited with creating the documentary rebirth) finally steps out from behind the camera and takes her place front and center.In these pages you will read about the real life challenges of being a woman in a man's world, what it means to be a working mother, what it’s like to be an older woman in a youth-obsessed culture, the sometimes changing, often sweet truth about marriages, what being a feminist really means, and that you are in good company if your adult children don’t return your phone calls.So come, sit down, make yourself comfortable, (and for some of you, don’t forget the damn reading glasses). You’re in for a treat.

Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration


Ed Catmull - 2009
    Creativity, Inc. is a book for managers who want to lead their employees to new heights, a manual for anyone who strives for originality, and the first-ever, all-access trip into the nerve center of Pixar Animation—into the meetings, postmortems, and “Braintrust” sessions where some of the most successful films in history are made. It is, at heart, a book about how to build a creative culture—but it is also, as Pixar co-founder and president Ed Catmull writes, “an expression of the ideas that I believe make the best in us possible.” For nearly twenty years, Pixar has dominated the world of animation, producing such beloved films as the Toy Story trilogy, Monsters, Inc., Finding Nemo, The Incredibles, Up, and WALL-E, which have gone on to set box-office records and garner thirty Academy Awards. The joyousness of the storytelling, the inventive plots, the emotional authenticity: In some ways, Pixar movies are an object lesson in what creativity really is. Here, in this book, Catmull reveals the ideals and techniques that have made Pixar so widely admired—and so profitable.   As a young man, Ed Catmull had a dream: to make the first computer-animated movie. He nurtured that dream as a Ph.D. student at the University of Utah, where many computer science pioneers got their start, and then forged a partnership with George Lucas that led, indirectly, to his founding Pixar with Steve Jobs and John Lasseter in 1986. Nine years later, Toy Story was released, changing animation forever. The essential ingredient in that movie’s success—and in the thirteen movies that followed—was the unique environment that Catmull and his colleagues built at Pixar, based on philosophies that protect the creative process and defy convention, such as:   • Give a good idea to a mediocre team, and they will screw it up. But give a mediocre idea to a great team, and they will either fix it or come up with something better. • If you don’t strive to uncover what is unseen and understand its nature, you will be ill prepared to lead. • It’s not the manager’s job to prevent risks. It’s the manager’s job to make it safe for others to take them. • The cost of preventing errors is often far greater than the cost of fixing them. • A company’s communication structure should not mirror its organizational structure. Everybody should be able to talk to anybody. • Do not assume that general agreement will lead to change—it takes substantial energy to move a group, even when all are on board.

The Myth of the Nice Girl: Achieving a Career You Love Without Becoming a Person You Hate


Fran Hauser - 2018
    If women are nice, they are seen as weak and ineffective, but if they are tough, they are labeled a bitch.Hauser proves that women don’t have to sacrifice their values or hide their authentic personalities to be successful. Sharing a wealth of personal anecdotes and time-tested strategies, she shows women how to reclaim “nice” and sidestep regressive stereotypes about what a strong leader looks like. Her accessible advice and hard-won wisdom detail how to balance being empathetic with being decisive, how to rise above the double standards that can box you in, how to cultivate authentic confidence that projects throughout a room, and much more. The Myth of the Nice Girl is a refreshing dose of forward-looking feminism that will resonate with smart, professional women who know what they want and are looking for real advice to take their career to the next level without losing themselves in the process.

The Kim Kardashian Principle: Why Shameless Sells (and How to Do It Right)


Jeetendr Sehdev - 2017
    What can he teach us about making our own ideas, products and services break through?Jeetendr shows why successful images today - the most famous being Kim Kardashian - are not photoshopped to perfection, but flawed, vulnerable, and in-your-face. This total transparency generates a level of authenticity that traditional marketing tactics just can't touch.From YouTube sensations like Pew Die Pie to taxi-hailing app Uber, The Kim Kardashian Principle reveals the people, products and brands that do it best. After all, in a world where a big booty can break the internet, self-obsession is a must-have. No posturing, no apologies, and no shying away from the spotlight.The Kim Kardashian Principle by Jeetendr Sehdev is a fresh, provocative and eye-opening guide to understanding why only the boldest and baddest ideas will survive - and how to make sure yours is one of them.

Losing My Sister, A Memoir


Judy Goldman - 2012
    "They become home to us, tell us who we are, who we want to be. Over the years, they take on more and more embellishments and adornments until they eclipse the actual memory. They become our past just as a snapshot will, at first, enhance a memory, then replace it."As she remembers it now, Goldman's was an idyllic childhood, charmed even, filled with parental love and sisterly confidences. Growing up in Rock Hill, South Carolina, Judy and her older sister, Brenda, did everything together. Though it was clear from an early age that their personalities were very different (Judy was the "sweet" one, Brenda, the "strong" one), they continued to be fairly inseparable into adulthood.But the love between sisters is complex. Though Judy and Brenda remained close, Goldman recalls struggling to break free of her prescribed role as the agreeable little sister and to assert herself even as she built her own life and started a family.The sisters' relationship became further strained by the illnesses and deaths of their parents, and later, by the discovery that each had tumors in their breasts Judy's benign, Brenda's malignant. The two sisters came back together shortly before the possibility of permanent loss became very real. In her uniquely lyrical and poignant style, Goldman deftly navigates past events and present emotions, drawing readers in as she explores the joys and sorrows of family, friendship, and sisterhood.

Exponential Organizations: Why New Organizations Are Ten Times Better, Faster, Cheaper Than Yours (and What To Do About It)


Salim Ismail - 2014
    In performance, how you organize can be the key to growth. In the past five years, the business world has seen the birth of a new breed of company - the Exponential Organization - that has revolutionized how a company can accelerate its growth by using technology.

A Breast Cancer Alphabet


Madhulika Sikka - 2014
    A definitive and approachable guide to life during, and after, breast cancer The biggest risk factor for breast cancer is simply being a woman.  Madhulika Sikka's A Breast Cancer Alphabet offers a new way to live with and plan past the hardest diagnosis that most women will ever receive: a personal, practical, and deeply informative look at the road from diagnosis to treatment and beyond.What Madhulika Sikka didn't foresee when initially diagnosed, and what this book brings to life so vividly, are the unexpected and minute challenges that make navigating the world of breast cancer all the trickier.  A Breast Cancer Alphabet is an inspired reaction to what started as a personal predicament.This A-Z guide to living with breast cancer goes where so many fear to tread: sex (S is for Sex - really?), sentimentality (J is for Journey - it's a cliché we need to dispense with), hair (H is for Hair - yes, you can make a federal case of it) and work (Q is for Quitting - there'll be days when you feel like it).  She draws an easy-to-follow, and quite memorable, map of her travels from breast cancer neophyte to seasoned veteran.As a prominent news executive, Madhulika had access to the most cutting edge data on the disease's reach and impact.  At the same time, she craved the community of frank talk and personal insight that we rely on in life's toughest moments.  This wonderfully inventive book navigates the world of science and story, bringing readers into Madhulika's mind and experience in a way that demystifies breast cancer and offers new hope for those living with it.

Rossen to the Rescue: Secrets to Avoiding Scams, Everyday Dangers, and Major Catastrophes


Jeff Rossen - 2017