Over fifty checklists are included to take you through a structured KPI implementations process step by step. The book also includes download links for free instant access to all the templates used.

    Now, as the authors of this lively new book suggest, companies and corporations are moving away from traditional methods of how to lead, manage and compete, towards a more 'maverick' management style that has proved highly successful. Mavericks at Work is the first book to document this change - and to give readers a glimpse into the ideas and techniques behind fast-growing but unconventional companies such as Google, HBO, Lendlease and Southwest Airlines. It profiles some of the most exciting - and often eccentric - CEOs in the US, and details their strategies for success. With its accessible tone, Mavericks at Work is both serious and fun; business 'edutainment' for a smart, ambitious readership.

    These factors remain critical, especially given today's unprecedented business climate. But Rich Karlgaard--Forbes publisher, entrepreneur, investor, and board director--takes a surprising turn and argues that there is now a third element that's required for competitive advantage. It fosters innovation, it accelerates strategy and execution, and it cannot be copied or bought. It is found in a perhaps surprising place--your company's values.Karlgaard examined a variety of enduring companies and found that they have one thing in common; all have leveraged their deepest values alongside strategy and execution, allowing them to fuel growth as well as weather hard times. Karlgaard shares these stories and identifies the five key variables that make up every organization's "soft edge"Trust: Northwestern Mutual has built a $25 million dollar revenue juggernaut on trust, the foundation of lasting success. Learn how to create an environment that engenders trust and propels high performance.Smarts: In most technical fields your formal education quickly becomes out of date. How do you keep up? Learn how the Mayo Clinic, Stanford University women's basketball team, and others stay on top by relentlessly pursuing an advantage through smarts.Teamwork: Since collaboration and innovation are a must in the global economy, effective teamwork is vital. Learn how global giant FedEx stays focused and how nimble Nest Labs relies on lean teams with cognitive diversity.Taste: Clever product design and integration are proxies for intelligence because they make customers feel smart. But taste goes further into deep emotional engagement. Specialized Bicycles calls it "the elusive spot between data truth and human truth." How can you consistently make products or services that trigger these emotional touch points?Story: Companies that achieve lasting success have an enduring and emotionally appealing story. What's your company's story? How do you tell it your way? Gain the ability to create a powerful narrative in a world where outsiders often exercise the louder voice.

    It combines an extraordinary personal history of "direct marketing" with a remarkably candid look at the field's most acclaimed practitioner. Written in an easy-going and deliberately persuasive style obviously honed during Wunderman's six decades in the trenches, the book shows his skill developing and gaining acceptance as he creates revolutionary advertising programs for future corporate stalwarts like the Columbia Record Club and American Express.

    From a wide array, Keegan chooses four commanders who profoundly influenced the course of history: Alexander the Great, the Duke of Wellington, Ulysses S. Grant and Adolph Hitler. All powerful leaders, each cast in a different mold, each with diverse results. “The best military historian of our generation.” –Tom Clancy “A brilliant treatise on the essence of military leadership.” –The Philadelphia Inquirer “Fascinating and enlightening… marked by great intellectual liveliness… Mr. Keegan knows how to bring fighting alive on the page.” –The New York Times

    Porter's Competitive Advantage explores the underpinnings of competitive advantage in the individual firm.Competitive Advantage introduces a whole new way of understanding what a firm does. Porter's groundbreaking concept of the value chain disaggregates a company into "activities," or the discrete functions or processes that represent the elemental building blocks of competitive advantage. Now an essential part of international business thinking, Competitive Advantage takes strategy from broad vision to an internally consistent configuration of activities. Its powerful framework provides the tools to understand the drivers of cost and a company's relative cost position. Porter's value chain enables managers to isolate the underlying sources of buyer value that will command a premium price, and the reasons why one product or service substitutes for another. He shows how competitive advantage lies not only in activities themselves but in the way activities relate to each other, to supplier activities, and to customer activities. Competitive Advantage also provides for the first time the tools to strategically segment an industry and rigorously assess the competitive logic of diversification. That the phrases "competitive advantage" and "sustainable competitive advantage" have become commonplace is testimony to the power of Porter's ideas. Competitive Advantage has guided countless companies, business school students, and scholars in understanding the roots of competition. Porter's work captures the extraordinary complexity of competition in a way that makes strategy both concrete and actionable.

    Spanning a range of topics across business and public policy, from innovation and customer obsession to climate change and outer space, this book provides a rare glimpse into how Bezos thinks about the world and where the future might take us.Written in a direct, down-to-earth style, Invent and Wander offers readers a master class in business values, strategy, and execution:● The importance of a Day 1 mindset● Why “it’s all about the long term”● What it really means to be customer obsessed● How to start new businesses and create significant organic growth in an already successful company● Why culture is an imperative● How a willingness to fail is closely connected to innovation● What the Covid-19 pandemic has taught usEach insight offers new ways of thinking through today’s challenges—and more importantly, tomorrow’s—and the never-ending urgency of striving ahead, never resting on one’s laurels. Everyone from CEOs to entrepreneurs just setting up shop to the millions who use Amazon’s products and services in their homes or businesses will come to understand the principles that have driven the success of one of the most important innovators of our time.

    Weinberg shows you exactly how to become a more effective consultant. He reveals specific techniques and strategies that really work.Through the use of vividly memorable rules, laws, and principles -- such as The Law of Raspberry Jam, The Potato Chip Principle, and Lessons from the Farm -- the author shows you how to-- price and market your services-- avoid traps and find alternative approaches-- keep ahead of your clients-- create a special "consultant's survival kit"-- trade improvement for perfection-- negotiate in difficult situations-- measure your effectiveness-- be yourselfYou will also find straightforward advice on marketing your services, including how to-- find clients-- get needed exposure-- set just-right fees-- gain trustThe Secrets of Consulting -- techniques, strategies, and first-hand experiences -- all that you'll need to set up, run, and be successful at your own consulting business.

    With authors from Michael E. Porter to Katrina lake and company examples from Alibaba to 3M, this volume brings the most current and important management conversations right to your fingertips.THIS BOOK WILL INSPIRE YOU TO:1.Ask better questions to boost your learning, persuade others, and negotiate more effectively2.Create workplace conditions where gender equity can thrive3.Boost results by allowing humans and AI to enhance one another's strengths 4.Make better connections with your customers by giving them a glimpse inside your company5.Scale your agile processes from a few teams to hundreds6.Build a commitment to both economic and social values in your organization7.And prepare your company for a rapidly aging workforce and societyTHOSE CHOOSING THE AUDIBLE EDITION PLEASE TAKE NOTE:When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.©2020 Harvard Business Publishing Corporation (P)2019 Gildan Media

    C.K. Prahalad, the world's premier business thinker, and IT scholar M.S. Krishnan unveil the critical missing link in connecting strategy to execution--building organizational capabilities that allow companies to achieve and sustain continuous change and innovation.The New Age of Innovation reveals that the key to creating value and the future growth of every business depends on accessing a global network of resources to co-create unique experiences with customers, one at a time. To achieve this, CEOs, executives, and managers at every level must transform their business processes, technical systems, and supply chain management, implementing key social and technological infrastructure requirements to create an ongoing innovation advantage.In this landmark work, Prahalad and Krishnan explain how to accomplish this shift--one where IT and the management architecture form the corporation's fundamental foundation. This book provides strategies forRedesigning systems to co-create value with customers and connect all parts of a firm to this processMeasuring individual behavior through smart analyticsCeaselessly improving the flexibility and efficiency in all customer-facing and back-end processesTreating all involved individuals--customers, employees, investors, suppliers--as uniqueWorking across cultures and time-zones in a seamless global networkBuilding teams that are capable of providing high-quality, low-cost solutions rapidlyTo successfully compete on the battlefields of 21st-century business, companies must reinvent their processes and culture in order to sustain innovative solutions. The New Age of Innovation is a complete program for achieving this transformation to meet the needs of the end consumer of the future.

    All she wants is a place to run and hide. Where better than a tiny shack between the Brazilian jungle and the Atlantic Ocean to appreciate the natural world and obliterate her memories?Hermit-style living goes well until a local is murdered in shocking circumstances. Violence has followed her 5,000 miles to a remote fishing village? Against her will, Ann is drawn into a murder investigation, in close proximity to the last thing she needs: a smart cop.Erasing history is a challenge but unlearning experience is impossible. Ann knows trouble when she sees it. Surfers are dealing drugs and the man in snakeskin boots is their supplier. She tells herself it's not her problem. But when drug wars come to the beach, it's everyone's problem.She knows it will end in blood and tears.Must she take flight again?

    These small town, clean contemporary romances are about first love, second chances and happily ever afters.Team MomJulie's calm life is thrown a curve ball when her brother arrives the night before his seven-month deployment asking her to take care of his son. Noting her nephew's interest in baseball, Julie signs him up for little league. She's anything but thrilled to find out that his coach is a celebrity.Stealing His HeartJust days after her return to St. Marys, Darcy runs into her childhood crush. Given that she was twelve and he was nineteen at the time, it's not surprising that he doesn't remember her. Her dreams of him coming back to find her grown up and so beautiful that he can't help but fall instantly in love with her should have been long forgotten. All he can ever be is a reminder of how much she lost when she veered off the road to avoid an oncoming car.Love of a LifetimeFaith's boyfriend has started mentioning the "M" word. Her family and friends are thrilled that she's finally found someone, pointing out that Ian (the husband she lost in Iraq four years earlier) wouldn't expect her to mourn him forever. There's just one problem: Faith isn't in love with Connor. Feeling pressure from all sides, she jumps at the chance to get away from St. Marys for a few days. Her escape to the Georgia Mountains isn't supposed to include waking up to find a stranger in her room.Dare to LoveWhen Sabrina arrives for a job interview, she never expects to run into the man who broke her heart six years ago. Trent is a painful souvenir of a first love that went terribly wrong. Four months of being unemployed is the only reason she agrees to work for him. For the present, she can't escape the cruel trick fate has dealt her. There will be no running away from Trent this time.Yours, With LoveAn unexpected inheritance brings Ellen back to her hometown of St. Marys. After an absence of ten years, she never expects to run into Quinn, one of her sister's old boyfriends and her teenage obsession. If it's true that it's a small world, it's also true that it can be a cruel one. The good-looking eighteen-year-old who touched her young heart is no more. In his place is a man whose life has been torn apart by tragedy and loss.Love at LastWorking on her grandmother's house gives Rosemary a reason to escape the media attention of a very public broken engagement. In St. Marys, she hopes to rekindle the music that used to flow easily from her mind to paper and rediscover the girl who's somehow lost her way. Instead she finds someone who challenges her beliefs about love and tests her resolve to guard her heart.

    Show off his authority. Typical cop. But the memory of strong arms and a warm chest came back to her. Comforting, secure. He’d taken care of her. Linda Goodnight is a RITA award-winning, New York Times and Publisher’s Weekly bestselling author of more than 3 million books sold. About DALLAS AND THE COWBOY: She can’t find her footing… Dallas Langley is still coping with tragedy when she receives a mysterious phone call that leads her to Calypso County, looking for answers about the father she never knew. When the local sheriff rides to her rescue, she can’t help the intense attraction that flares between them. He’s not looking for love… The last thing Sheriff Lawson Hawk needs is another complication in his life. The life of a lawman is already difficult. When his thirteen-year-old niece shows up on his doorstep and needs a place to stay, he can’t say no. And when the beautiful stranger in town catches his attention, she makes him reconsider his stance on being a bachelor forever. With the sheriff by her side, Dallas can face the truth of her past. But is she strong enough to overcome the tragedy that still haunts her?

    Why did this happen? Based on extensive research, including transcripts of FBI-wiretap conversations, Fallen Angel is an insightful account of a remarkable man and the extraordinary events surrounding him: this is the real story of Rajat Gupta, an orphaned immigrant from India who managed to reach dizzying heights in the US corporate sector. Although the verdict is out, the mystery remains: several jury members were in tears after delivering the verdict, and nearly everyone who has known Gupta believes he is innocent so what really happened? With its almost thriller-like cast of real-life characters, Fallen Angel is a page-turner that explores the complex layers of this human drama.

    Lawman Lincoln Hayes is back in Simple, Texas, to repay a debt. As a delinquent youth, Lincoln was on a fast-track to prison, but the two old cowboys who ran the boys’ ranch taught him good wins over evil, so Lincoln made damn sure he became the good guy—his way of making amends for a death he believes he should have prevented. Now the two old cowboys have gotten themselves tangled up in a missing person’s case and Lincoln is going to prove their innocence come hell or high water. The last thing he has time for is babysitting some spoiled senator’s daughter who has decided to play deputy Daisy Duke in designer boots and a tiara. But his boss makes it clear, if Lincoln ever wants a promotion, he’ll do the senator’s bidding and become Dixie’s bodyguard...and guarding Dixie’s body turns out to be much more than Lincoln bargained for.Dixie Leigh Meriwether has absolutely zero interest in law enforcement. But when her father refuses to relinquish her inheritance until she goes to law school, Dixie goes on the offensive and becomes a small town deputy. Law school, law officer… close enough. At least close enough to drive her dad crazy and force him to give her the money so she can start her pageant consulting business. How to walk in heels without tripping, she knows. Fighting crime, not so much. But she has time on her side…that is until the town sheriff is put on leave for misconduct and Dixie is left in charge. Worse, a no-nonsense ranger is now sharing her office—a sexy ranger who doesn’t fall for her sweet-as-Texas-tea charm. So Dixie sets out to prove she’s not all ditzy glitter. She can do her job and do it well. But in the process, she’ll discover that she loves protecting her little town...almost as much as she loves a certain Texas lawman. When Dixie finds out Lincoln’s interest in her is coerced by her father, she disappears faster than a plate of fresh baked cookies at a church picnic—falling right into the trap of a killer. Now it’s Lincoln to the rescue. But can he get there in time and save the one woman who can heal his bad boy heart?