First implemented by financial advisors at Merrill Lynch--under the leadership of author Rob Knapp--it has grown increasingly popular within the financial services industry. The Supernova Advisor skillfully outlines this proven model and reveals how it can be used to create an exceptional experience for your clients, while significantly growing your business.

    Pills’ Pharmacy Hub comes a book about some of the wildest customers that pharmacists have dealt with in retail pharmacy. Journey into the world of retail pharmacy with 80 hilarious short stories: a world where people are not that bright but always think they are right, and where the word patience doesn’t exist. A world with druggies coming up with some not-so-clever schemes to get their fix. A world where people think throwing ice cream in your face is an acceptable way to get your attention. A world with a new twist at every turn--just when you think you’ve seen everything, someone always finds a way to surprise you.

    a remarkable story—Leeza Gibbons, NBC-TV • Grippingly told ... a wonderful, powerful book—David Berner, Radio CKNW Vancouver • Reads with the pace of a taut thriller—George Henderson, Gloucestershire Citizen • Mesmerizing—Bob Stall, Vancouver Province. Now revised and updated. The amazing, true story of how medical authorities allow a family doctor to continue practising even after he begins living with a 15-year-old patient—and allegedly has sex with another girl in exchange for giving drugs to her father. The notorious doctor still carries on as before and a third patient complains about infamous conduct—until he silences her by putting out a contract for murder.

    Everything you need to begin or continue your journey in real estate investing is here. How to present yourself to other real estate professionals, where to find the deals, how to talk to private lenders, where to find contractors, how to maximize profits on your flips and more. This is your guide to creating your real estate investing future. If you have ever thought about getting into real estate investing, this book will show you how to do it safely and securely.

    Jones and George are dedicated to the challenge of "Making It Real" for students. The authors present management in a way that makes its relevance obvious even to students who might lack exposure to a "real-life" management context. This is accomplished thru a diverse set of examples, and the unique, and most popular feature of the text, the "Manager as a Person" Chapter 2. This chapter discusses managers as real people with their own personalities, strengths, weaknesses, opportunities, and problems and this theme is carried thru the remaining chapters. This text also discusses the importance of management competencies--the specific set of skills, abilities, and experiences that gives one manager the ability to perform at a higher level than another in a specific context. The themes of diversity, ethics, globalization, and information technology are integrated throughout.

    Only thirty-six Americans have competed in the Tour de France since the world’s greatest bicycle race began in 1903. That’s not too many more than the twelve Americans who have walked on the moon. It’s far fewer than the hundreds of Americans who have reached the summit of Mount Everest.But rising stars such as Lawson Craddock of Texas, Benjamin King of Virginia, Taylor Phinney of Colorado, Daniel Holloway of California, and Tyler Farrar of Washington state are doing just that as they endure crashes, cold rain, cobblestones, crosswinds, and culture shock on their road to cycling stardom, which starts in Belgium.This is the story of the next generation—of riders not yet tainted by drug scandals, of riders still bursting with hope and potential. This is the story American cycling fans need right now. -------------------“People, get ready for great stories written well. The Belgian Hammer captures cycling culture.” —Benjamin King, 2010 U.S. Pro Road Racing Champion“The Belgian Hammer is the unique story of professional cycling that hasn’t yet been told until now. Daniel Lee has revealed the road map for the next generation of Americans hoping to become successful in Europe, where cycling is king.” —Jim Ochowicz, President/General Manager of the BMC Racing Team.“All of us who left our tire prints on the European circuits remember how racing there shaped us forever. With passion, Daniel Lee gives substance and perspective to the experience of young Americans trying to make it in Europe; and bicycle racing is illuminated by his craft.”—John Howard, three-time Olympic cyclist, who set a bicycle speed record of 152.2 mph in 1985“For those who admire images of cyclists flashing with arms spread wide in triumph over the finish line on blue-sky days, Daniel Lee gives us an insightful, forceful, and gritty account of the rigorous―and frequently perilous―route that cyclists take to force their way up the ranks and develop skills to win. A former racer himself, Dan Lee puts his passion for the sport into his newspaper reporter experience and writing talent. In The Belgian Hammer he follows Taylor Phinney, Benjamin King, Daniel Holloway, and other legends in the making on the USA Cycling national team living in Belgium, where the young bloods from around the world go to test themselves against the best of their generation. They compete in tight packs exceeding 150 riders pumping over narrow wind-blown roads slick from rain while threading through the countryside at unrelenting speed. To spectators cycling matches the grace of ballet. Daniel Lee reveals its uncompromising demands and brutality and heroics.” ―Peter Joffre Nye, author of The Six-Day Bicycle Races: America’s Jazz Age Sport and a Trustee of the U.S. Bicycling Hall of Fame

    He has created a fulfilling life, which he shares with his beautiful fiancé and a world-wide circle of friends. But his inspiring life of today grew out of a dark and dangerous past.In this gripping tale, van Stratum brings a once-in-a-lifetime read of his experience growing up with one arm in a small town where he developed a savage temper and a criminal mindset. After a violent robbery by rival drug dealers he had a flash of insight that his life must change, or it would quickly end.After moving to a new country without telling a soul, Mark penetrates the secret world of pick-up artists and learns an incredible skill set that enables him to get the most desired women on the planet. In Drug of Choice, Mark offers insightful lessons about the power of choices to change your business, relationships, and life.This story teaches that your choices are both the cause of your problems and the key to your success. It will make you believe again that it’s never too late to change.

    The most trusted sources in the auto industry have called its Model S the most advanced, safest and best-performing car ever built - and it doesn’t use a drop of gasoline. Tesla has changed the way the public perceives electric vehicles, and inspired the major automakers to revive their own dormant efforts to sell EVs. However, even amidst the avalanche of media coverage that followed the triumph of the Model S, few have grasped the true significance of what is happening. Tesla has redefined the automobile, sparked a new wave of innovation comparable to the internet and mobile computing revolutions, and unleashed forces that will transform not just the auto industry, but every aspect of society. The Tesla story is one part of an ongoing tide of change driven by the use of information technology to eliminate “friction” such as geographic distance, middlemen and outdated regulations. Tesla is simply applying the new order to the auto industry, but the automobile is such a pervasive influence in our lives that redefining how it is designed, built, driven and sold will have sweeping effects in unexpected areas. Just as Tesla built the Model S as an electric vehicle “from the ground up,” it has taken an outsider’s approach to the way it markets its cars. Its direct sales model has drawn legal challenges from entrenched auto dealers, who fear that their outdated business model will be destroyed. Its systems approach to the software and electronics in its cars has highlighted how far behind the technological times the major automakers are. It’s easy to see why readers find Tesla irresistible. CEO Elon Musk is a superstar entrepreneur, a “nauseatingly pro-US” immigrant and the leader of two other cutting-edge companies. Tesla dares to challenge the establishment behemoths and, so far at least, has handily beaten them at their own game. In this history of the 21st century’s most exciting startup, Charles Morris begins with a brief history of EVs and a biography of Tesla’s driving force, Elon Musk. He then details the history of the company, told in the words of the Silicon Valley entrepreneurs who made it happen. There are many fascinating stories here: Martin Eberhard’s realization that there were many like himself, who loved fast cars but wanted to help the environment and bring about the post-oil age; the freewheeling first days, reminiscent of the early internet era; the incredible ingenuity of the team who built the Roadster; Tesla’s near-death experience and miraculous resurrection; the spiteful split between the company’s larger-than-life leaders; the gloves-off battles with hostile media such as Top Gear and the New York Times; and the media’s ironic about-face when the magnificent Model S won the industry’s highest honors, and naysayers became cheerleaders overnight. And the story is just beginning: Tesla has breathtakingly ambitious plans for the future.This book was updated May 1, 2015 to include the latest on the Gigafactory and the D package.

    Discover how to Publish Books on Amazon & Sell A Million Copies Using Kindle, Print & Audio Book~ ON SALE FOR A LIMITED TIME FOR 0.99, USUALLY 3.99This Writing Guide is the # 1 Way to Learn The Entire Publishing Process on Amazon & Covers: How To Write More BooksHow To Find Which Categories to Publish InHow To Master Kindle Direct PublishingHow to Master Facebook MarketingHow to Master Product Descriptions (Synopsis)How to Use Community ForumsHow to Launch Book Promotions to Climb The Amazon RankingsHow To Master Print Publishing Using CreatespaceHow To Master Publishing Audio Books Using ACXHow To Remake Public Domain Books & Much More!

    These are the true and incredible stories of some of Hollywood’s biggest and best known stars, but never before told . Every story has been researched and verified, no matter how surprising or out of character it may seem to the public, for some of the world’s best known people. * "This book is a pure delight." - Daily Oklahoman * " The research is incredible and told in a most      entertaining fashion." - Houston Courier * " Chaz does it again!  This time a Best Seller!      - Blake's Review * " I read until my eyes hurt and still couldn't      put it down." -  Dexter. MacBride      - Columbia Review. *  "A Winner!" - Ray Hibbard, Edmond Life & Leisure. * “A surprise on every page. Fantastic true stories. We loved having Little Known Facts on our radio station for more than 10 years.” - Craig Stallcup – NetRadio Boston * “I could forget the news and nobody would notice. But forget to air Little Known Facts and I would get 30 phone calls.”– Matt Batton – WPRG Radio * “What a fantastic way to spend a few hours. I love these stories of my friends and fellow actors.” - Dale Robertson, Actor, Host. * “Chaz is a dear friend. I can attest to many of these stories personally. What a pleasure to see them put together in one place.” - Tony Randall, Actor -What famous woman movie star invented the snooze alarm? - What famous woman television personality was a spy in WWII? - Did you know it was a glamorous woman movie star who invented the secret codes to direct navy topedos... - Which famous star was the real impetus for the movie Pretty Woman - The Beverly Hillbillies really existed - Which famous movie star was actually AWOL from the Army - Which famous Hollywood hunk was actually a Mailman - Which television star was responsible for one of the biggest toy crazes in history - Which famous comedy star was once completely blind And many many more.

    

    This enables you to scan, absorb, and share the management insights with others. A leader's singular job is to get results. But even with all the leadership training programs and "expert" advice available, effective leadership still eludes many people and organizations. One reason, says Daniel Goleman, is that such experts offer advice based on inference, experience, and instinct, not on quantitative data. Now, drawing on research of more than 3,000 executives, Goleman explores which precise leadership behaviors yield positive results. He outlines six distinct leadership styles, each one springing from different components of emotional intelligence. Each style has a distinct effect on the working atmosphere of a company, division, or team, and, in turn, on its financial performance. The styles, by name and brief description alone, will resonate with anyone who leads, is led, or, as is the case with most of us, does both. Coercive leaders demand immediate compliance. Authoritative leaders mobilize people toward a vision. Affiliative leaders create emotional bonds and harmony. Democratic leaders build consensus through participation. Pacesetting leaders expect excellence and self-direction. And coaching leaders develop people for the future. The research indicates that leaders who get the best results don't rely on just one leadership style; they use most of the styles in any given week. Goleman details the types of business situations each style is best suitedfor, and he explains how leaders who lack one or more of these styles can expand their repertories. He maintains that with practice leaders can switch among leadership styles to produce powerful results, thus turning the art of leadership into a science.

    Introduction to Services Chapter 2. Conceptual Framework for the Book: The Gaps Model of Service Quality PART TWO: FOCUS ON THE CUSTOMER Chapter 3. Consumer Behavior in Services Chapter 4. Customer Expectations in Services Chapter 5.

    

    As the voyage steams (sweats, rather) eastward from Seattle to New York, he meets a diverse, humorous, and motley bunch of individuals in full support of his spirit of adventure, evidence that one's wildest dreams are in fact worth pursuing. The story is a testament to the power of welcoming the stranger and the good that resides in us all. Read it to laugh, read it to learn, or read it simply to remember that you are human.They say once you start pedaling you can't stop. So buckle your helmet, don spandex if you dare, and get ready for the ride of a lifetime.