This isn't just another ivory tower book on leadership. Employee Engagement 2.0 is the result of both massive research and real-world experience. The author, Kevin Kruse, is a former Best Place to Work winner, serial entrepreneur, and NY Times bestselling author. He has advised dozens of organizations, from Fortune 500 companies like SAP, to startups and non-profits, and even to the US Marines. This is your step-by-step guide that will teach you: - What employee engagement is (it does not mean happy or satisfied) - How engagement directly drives sales, profits, and even stock price - The secret recipe for making anyone feel engaged - How to quantify engagement, even if you have no budget - 7 questions to ask that will identify your engagement weakness - What to say to facilitate a team meeting on engagement - A communication system that ensures rapid, two-way flow of information - How to make your strategic vision memorable and "sticky" - How to implement a complete engagement plan in only 8 weeks! Being a great leader-one who drives massive passion, commitment and engagement-is within your reach. Follow the step-by-step plan in Employee Engagement 2.0 and prepare to be a great place to work.

    Fatigued from overwork and dismayed by relentless cost cutting, Captain Reilly finds himself developing an unhelpful aversion to the very people who pay his salary: passengers and managers.Riding aboard a typical flight, we follow John Reilly as he struggles with the challenges facing today’s airline pilot: trying to stay awake, keeping crew food down, fending off flirtatious cabin crew and completing the crossword before landing.The Life of Captain Reilly is a shocking but hilarious tale of the low cost airline, and reveals its great secret: glamour doesn’t fly anymore.PLEASE NOTE: IF YOU HAVE A ROMANTICIZED PERCEPTION OF AIRLINE PILOTS AND COMMERCIAL AVIATION -- AND YOU WISH TO KEEP IT -- DON'T BUY THIS BOOK!ALSO, THIS IS QUITE A SHORT BOOK.

    The essential guide to the world's aircraft Over 500 color photographs Civilian and military aircraft Technical data Recognition silhouettes Aircraft markings identification guide

    Based on SAP ERP 6.0, this new edition of the best-selling book is a comprehensive reference to the ins and outs of Materials Management in SAP, with new real-world, practical examples to help you grasp the information quickly and efficiently. You’ll learn everything you need to know, from goods receipt and invoice verification to balance sheet valuation and the material ledger. Materials Management Processes and Concepts Discover the various concepts of materials management and how they can be used to help your business run smoothly. Materials Management Configuration Learn specific configuration details to help you optimize your MM implementation. Comprehensive Coverage of Key Concepts Master the various elements of SAP ERP, including material master data, vendor master data, purchase requisitions, request for quotations, inventory management, and much more. Real-World Scenarios and Examples Use the expert advice and examples throughout to help you with your own MM processes. Third Edition, Updated and Expanded This book is updated to include new content on the release strategy for purchasing, special procurement keys, split valuation, pricing conditions in purchasing, taxes in MM, as well as screenshots for the latest GUI and new appendices.Highlights• Material Master Data • Vendor Master Data • Purchasing Information Data • Release Strategy for Purchasing • Split Valuation • Material Master Records • Purchase Requisitions • Requests for Quotations • External Services Management • Inventory Management • Goods Issue • Taxes in MM

    It's infecting the very roots of business performance, and it's spreading fast. It isn't the recession, market volatility, scandal, or greed. It's entitlement.And it may be killing your business. In myriad ways, entitlement has been cultivated for decades. As a result, too many employees today believe that they are entitled to a paycheck simply because they show up. Brad Hams has proven that we are not doomed to a path of entitlement and dependence. After more than 15 years working with hundreds of companies, he knows that the vast majority of employees addicted to entitlement actually want to engage, want to contribute, and feel much better about themselves when they are in an environment that requires them to do so.Now, with Ownership Thinking, Hams shares his strategy that will increase your company's productivity, employee retention, and profitability:The Right Education: Teach employees the fundamentals of business and finance, how their company makes money, and how they add--or take away--value.The Right Measures: Identify the organization's Key Performance Indicators and teach employees to forecast results in an environment of high visibility and accountability.The Right Incentives: Create incentive plans that are self-funding and clearly align employees' behavior to the organization's business and financial objectives.Your employees will learn to think and act like owners and will become active participants in the financial performance of the business. They will gain the self-esteem that is only possible through achievement and will reap rewards that are in alignment with the success of their organization. Meanwhile, you will enjoy your role more, sleep better at night, and leave a legacy that is far more inspiring and significant than you dreamed possible.Praise for Ownership Thinking"You would have to read a dozen other books to even come close to Ownership Thinking--a systematic and practical process for getting your employees to give that extra effort and brain power we know they possess."--Verne Harnish, CEO, Gazelles; author, Mastering the Rockefeller Habits"Brad Hams tells it like it truly is: transparency creates trust; trust creates engagement; engagement creates a healthy enterprise. This thoughtful and practical book shows you how to achieve all of these things and more."--Chip Conley, founder and executive chair, Joie de Vivre; author, Peak"Comprehensive and marvelously clear, Ownership Thinking's techniques for creating change are focused, direct, and motivating. This is a wise book, unusually useful, and I recommend it most highly."--Judith M. Bardwick, Ph.D., author, Danger in the Comfort Zone and The Psychological Recession"Brad Hams is one of the most persuasive and creative thinkers I know. His book is a specific guide you can (and should) implement now."--Corey Rosen, founder, National Center for Employee Ownership"Hams is masterful at outlining the engagement practices that inspire people to care and to be deeply vested in business results."--Jim Haudan, CEO, Root Learning; author, The Art of Engagement"Hams' book is like a candid conversation with a wise friend. . . . A 'must read' for any business leader wanting to create a culture of ownership."--Dean Schroeder, author, Ideas Are Free

    The year before, I flew to Belgium for under $150.Airfares may be going up, but only for people willing to pay full price. I wrote How To Find Cheap Flights for the rest of us.This book is a step-by-step guide to finding cheap airfare. It’s a quick, easy read compiling dozens of tips and tricks for:- How to find mistake fares- How to avoid fees- Which flight search engine is best- How to save money on nearly every flightThe author is a travel expert who has earned millions of frequent flyer miles and travels tens of thousands of miles per year. He has flown around the earth 14.3 times since 2011, putting 30 different stamps in his passport along the way. He hates paying full price for flights, and won’t do it.

    But with 101 prewritten disciplinary write-ups at a manager's fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions. Completely updated and covering the latest developments in employment law, the second edition of "101 Sample Write-Ups for Documenting Employee Performance Problems" explains the disciplinary process from beginning to end and provides ready-to-use model documents in print and on disk that eliminate the stress and second-guessing about what to do and say. Expertly written, the write-ups cover every kind of problem substandard work quality, absenteeism, insubordination, e-mail misuse, sexual harassment, drug or alcohol abuse, and more. Readers will also find new information on laying the ground work for a tidy dismissal; tying progressive discipline to annual performance reviews; formally addressing intermittent FMLA abuse; ways to avoid drafting documentation that could later be used against their company; and much more. There is perhaps no more dreaded managerial task than communicating with an employee about a disciplinary problem, but this one-of-a-kind guide helps managers handle any scenario fairly, constructively, and, most importantly legally.

    His profound management sutras are derived from his bestselling books on business and management. They show how individuals can realize their potential, create wealth and achieve lasting success by following uniquely Indian principles (based on Hindu, Jain and Buddhist mythology) of goal setting, strategic thinking and decision-making.

    More than half of all workers hate their jobs. In fact, job satisfaction and employee engagement have been declining for twenty-two straight years.One hundred years ago, a job and a paycheck kept workers satisfied. Now, pay barely makes the list. Employees' needs have evolved dramatically. But our leadership practices have failed to keep up.In Lead From The Heart, Mark C. Crowley presents compelling new evidence that the solution leaders need lies in the last place traditional business would seek it: the human heart. Twenty-first-century employees need to feel... valued, respected, developed, and cared for. Their work has to matter. Recent scientific discoveries tell us that it's the heart, and not the mind, that drives human performance and achievement.Drawing on decades of experience as a senior leader for regional and national financial institutions, Mark C. Crowley offers proof that leaders who intentionally engage the hearts of their employees will be rewarded with uncommon (and highly sustainable) performance and achievement. We've seen centuries of evidence of what the heart can do in sports, art, and music. Business is next.Lead From The Heart, and your employees will follow

    today. An essential reference for all teachers, educational leaders, and policymakers at all levels, the book is organized and written in a style that is accessible to all, even those with little or no knowledge of the legal issues in education.

    As a Women Airforce Service Pilot (WASP), Trudy is one of the most knowledgeable flyers of the P-51 Mustang. She is in full command of one of the fastest airplanes ever made, but she is forbidden from going into combat because of her gender. Trudy is shocked when her dream of going to the front lines is fulfilled. The Office of Strategic Services (OSS) needs a pilot to sneak into German-occupied Lithuania and rescue a professor whose work could have international implications. But first, Trudy will have to get there. As Trudy crosses the United States and Canada with her handsome traveling partner, Major Rod Jackson, she sees the many different ways Americans and Canadians are helping on the home front. Her new base of operations in Duxford, England, will also give her a front-row seat to the violent, deadly aerial battles of the European theater. Trudy is determined to fight to protect the Allies, but will she make it out of her first operation alive?

    All I Need to Know About Manufacturing I Learned in Joe's Garage: World Class Manufacturing Made Simple

    Attempting to flee her problems, she opens a warehouse on the edge of a run-down air field – despite not knowing a thing about how to run a business. Her status as the world’s biggest areophobe doesn’t help either, but the biggest problem of all takes the form of Jonah Sullivan, the gorgeous pilot and plane-owner who walks into her life at the worst possible moment. Billie soon discovers exactly what Jonah has mind for her warehouse – and while she’s not exactly sold by the idea of becoming a wing-walker, she soon learns how far her courage extends for love...

    At the machine's controls is one man and if he doesn't stay calm then everyone could die. That man is Flt Lt Alex 'Frenchie' Duncan and he's been involved in some of the most daring and dangerous missions undertaken by the Chinook force in Afghanistan. In this book he recounts his experiences of life under fire in the dust, heat, and bullets of an active war zone. At 99ft long, the Chinook is a big and valuable target to the Taliban, who will stop at nothing to bring one down. And yet Frenchie and his crew risk everything because they know that the troops on the front line are relying on them. Sweating the Metal is the true story of the raw determination and courage of men on the front line—and it's time for their story to be told.

    Each chapter utilizes case studies and numerous examples. Mathematical and technical sections can be skipped without loss of continuity. Most textbooks do not include models and decision support systems robust enough for industry, but that is not true of this new edition.The accompanying CD-ROM also features the return of two simulations, the Computerized Beer Game and the Risk Pool Game and a computerized tool. These simulations help users develop and execute supply chain contracts while also illustrating many of the concepts discussed in the text.