This edition is full color with many new color photos.

    In fact, Serve to Be Great: Leadership Lessons from a Prison, a Monastery, and a Boardroom will train you to make this a reality. Although it’s not an easy process, it is a worthwhile one.By making a shift in your approach to leadership, you can become a highly effective leader who enjoys your work and makes the world a better place. The shift is simply a matter of gradually becoming more focused on how you can serve others and increase your capacity to do so.Matt Tenney introduces us to the principles in this book through the story of going from selfish to servant while on his journey from prisoner to monk to social entrepreneur. He also cites numerous business case studies and research that demonstrate how putting serving first results in: - Attracting top talent - Increased engagement and lower turnover - A more innovative team culture - Better customer service - A better ROI on marketing efforts The book also offers practical, actionable guidance for making the shift to becoming an extraordinary leader who is devoted to serving and inspiring greatness in others.All of the author proceeds from the sale of this book are donated to charity.

    Today, Total Quality is an integral component of management success in today's complex business environment. This text presents an overview of the key principles of total quality and links those concepts to traditional management practices and organizational models in management theory. This book has three objectives: 1) to familiarize readers with the basic principles and methods associated with total quality management; 2) to show readers how these principles and methods have been put into effect in a variety of organizations; and, 3) to illustrate the relationship between total quality principles and the theories and models studied in management courses.

    Here's the story: Who didn't want to be a jet pilot as a kid? Yet for most, life gets in the way and charts a different course. But what if? Here's your chance to live the dream, the true story of a childhood passion for airplanes and flight to the rigorous military college that lead to Air Force pilot wings, to years as a USAF pilot in the Pacific and Asia, then into the cockpits of the world's largest airline, and decades as a captain. Live the struggle, the adventures, the flying, the ups and downs of airline crew life from an insider perspective. An airline pilot's life: strap in, hang on--it's a wild ride.

     John Emerson, brother of the deceased, is suddenly the owner of an international airline. Problem is he doesn’t know much about flying. And the Board is full of people who’d rather he didn’t interfere in things. Funnily enough they felt the same about his brother. As John learns more about the airline, certain discrepancies and irregularities lead him to question his brother’s death. Why are pages missing from the log book? What is the meaning of his brother’s last letter? And did someone know the plane was not fit to fly the day it crashed? Up in the air in Final Approach is death itself. Praise for Christopher Hodder-Williams: ‘original, realistic…combining the elements of science fiction, the straight novel and the thriller’ - The Guardian “Mr. Hodder-Williams deliberately keeps his extremely exciting story to the thriller level in a way that makes its moral impact all the greater.” - Sunday Times “ … an exciting new form of detective fiction … ” - Evening News Christopher Hodder-Williams was an English writer, mainly of science fiction, but he wrote novels about aviation and espionage as well. Before his career in writing, Hodder-Williams joined the army in 1944, and served in the Middle East and lived in Kenya and New York, later settling in the UK. Many of his books are early examples of what would later be called techno-thrillers. He also worked as a composer and lyricist, and wrote numerous plays for television. Endeavour Press is the UK's leading independent digital publisher. For more information on our titles please sign up to our newsletter at www.endeavourpress.com. Each week you will receive updates on free and discounted ebooks. Follow us on Twitter: @EndeavourPress and on Facebook via http://on.fb.me/1HweQV7. We are always interested in hearing from our readers. Endeavour Press believes that the future is now.

    Explains weather in a nontechnical way, giving pilots useful understanding and practical knowledge of how to judge it and fly it.

    Everything you need to be fully prepared to take the PRINCE2Foundation and Practitioner examAs an internationally recognized certification which focuses onthe Foundation and Practitioner levels along with being recommendedby the Project Management Institute, the PRINCE2 accreditationgives a bolster to any resume.The author, David Hinde, has trained hundreds of individualsfrom many different backgrounds to prepare for the PRINCE2 exams.The book provides explanations of all parts of the PRINCE2approach, lots of practical examples, and a whole range of mockexamination questions to test your knowledge.Explains all the PRINCE2 themes, processes, principles, rolesand management products for the very latest version of PRINCE2(PRINCE2 2009 Edition)Features full coverage of all Foundation and Practitioner levelexam objectivesPresents real-world scenarios, showing how the method isused in business and the public sectorIncludes challenging review questions and electronic flashcardsto sharpen your knowledgeCovers tips and techniques for tackling the PRINCE2accreditation examinations and shows you how and where to take theexamsIncorporates over 300 sample Foundation-level and over 100sample Practitioner-level questions, with answers and fullexplanationsContains a glossary of all PRINCE2 terminology and a quickreference to all the PRINCE2 management productsGives a web link to a set of on-line tools with more bonusexamsPRINCE2 Study Guide covers all the necessary topics youneed to know in order to confidently take the PRINCE2 Foundationand Practitioner exams.

    Even though we all have heard that the odds of being struck by lightning are greater than the odds of perishing in a plane crash, it still doesn't feel that way. Airplane crashes might be rare, but they do happen, and they’re usually fatal. David Soucie insists that most of these deaths could be prevented.He’s worked as a pilot, a mechanic, an FAA inspector, and an aviation executive. He’s seen death up close and personal—deaths of colleagues and friends that might have been pre-vented if he had approved certain safety measures in the aircrafts they were handling. His years of experience have led Dave to become an impassioned consultant on the topic of air-line safety. This includes not only advising the Obama administration, but also taking a leading role in the congressionally funded NextGen interdepartmental initiative in regards to both the department of transportation and the departments of defense, homeland security, FBI, CIA, and others. Find out the truth about airplane safety and discover what the future holds for air travel.

    Fully updated with the 2009 practice guidelines, this book will take you through every step of a project - from planning and establishing roles to closing and reviewing - offering practical and easy-to-understand advice on using PRINCE2. It also shows how to use the method when approaching the key concerns of project management, including setting up effective controls, managing project risk, managing quality and controlling change. PRINCE2 allows you to divide your project into manageable chunks, so you can make realistic plans and know when resources will be needed. PRINCE2 For Dummies, 2009 Edition provides you with a comprehensive guide to its systems, procedures and language so you can run efficient and successful projects.PRINCE2 For Dummies, 2009 Edition includes: Part I: How PRINCE Can Help You - Chapter 1: So What's a Project Method and Why Do I Need to Use One? - Chapter 2: Outlining the Structure of PRINCE2 - Chapter 3: Getting Real Power from PRINCE2Part II: Working Through Your Project - Chapter 4: Checking the Idea Before You Start - Chapter 5: Planning the Whole Project: Initiation - Chapter 6: Preparing for a Stage in the Project - Chapter 7: Controlling a Stage - Chapter 8: Building the Deliverables - the Work of the Teams - Chapter 9: Finishing the Project - Chapter 10: Running Effective Project BoardsPart III: Help with PRINCE Project Management - Chapter 11: Producing and Updating the Business Case - Chapter 12: Deciding Roles and Responsibilities - Chapter 13: Managing Project Quality - Chapter 14: Planning the Project, Stages, and Work Packages - Chapter 15: Managing Project Risk - Chapter 16: Controlling Change and Controlling Versions - Chapter 17: Monitoring Progress and Setting Up Effective ControlsPart IV: The Part of Tens - Chapter 18: Ten Ways to Make PRINCE Work Well - Chapter 19: Ten Tips for a Good Business Case - Chapter 20: Ten Things for Successful Project Assurance Part V: Appendices - Appendix A: Looking into PRINCE Qualifications - Appendix B: Glossary of the Main PRINCE2 Terms

    From flights over Antarctica to carrying a spare fifth engine beneath the wing, award-winning aviation writer and airline pilot, Owen Zupp, has detailed the varied journeys of the magnificent Boeing 747. Click below to buy this book and share the journey.

    OKRs translate a company's vision and strategy into a coherent set of performance measures. The three layers of organization: Dreams, OKRs, and To dos, offer a balance between long-term goals and short-term planning, between outcomes that are desired by the organization and actual performance KPIs that drive these outcomes, between harder and softer performance measures. Francisco Mello, founder of Qulture.Rocks, the leading performance management software company, takes you through the history of using goals for management, from MBOs to OKRs, and presents OKRs with a constant focus on its key differences from older frameworks such as MBOs.

    Under furious attack both from the ground and the air, the average survival time of a First World War reconnaissance pilot is eighteen hours. George Duckwell, reluctant novice-hero of the Royal Flying Corps, is living on borrowed time. Having joined up to escape disgrace at home, George can only watch in horror as a succession of comrades - inexperienced, under-trained and hopelessly idealistic - are shot down, burned, maimed and killed, while somehow he survives. Struggling to make sense of the conflict, George forms an awkward friendship with William 'Mac' MacBride, an enigmatic Canadian ace, waging his own private war against the legendary Red Baron. But when Mac falls for George's sweetheart - front-line nurse Emily - heartbroken George learns that Mac's mysterious past is darker than he imagined, and the fragile bond that keeps the two men alive comes under threat on the eve of the most lethal conflict the modern world has known.

    This work contains components of the model, which include staffing models and strategy, staffing support systems (legal compliance, planning, job analysis and rewards), core staffing systems (recruitment, selection, employment), and staffing system and retention management.

    From lean and project management to statistics and data analysis, the DMAIC process is explained in a clear and insightful manner. Figures, tables, references, useful appendices, and a full sample test only add to this book's comprehensiveness.