Buck first flew in the 1920s, inspired by the exploits of Charles Lindbergh. In 1930, at age sixteen, he flew solo from coast to coast, breaking the junior transcontinental speed record. In 1936 he flew nonstop from Burbank, California, to Columbus, Ohio, in a 90-horsepower Monocoupe to establish a world distance record for light airplanes. He joined Transcontinental and Western Air (T&WA) as a copilot in 1937; when he retired thirty-seven years later, he had made more than 2,000 Atlantic crossings -- and his role had progressed from such tasks as retracting a DC-2's landing gear with a cockpit-based hand pump to command of a wide-body 747. Buck's experiences go back to a time when flying was something glamorous. He flew with and learned from some true pioneers of aviation -- the courageous pilots who created the airmail service during flying's infancy. At the behest of his employer Howard Hughes, Buck spent three months flying with Tyrone Power on a trip to South America, Africa, and Europe. He flew the New York-Paris-Cairo route in the days when flight plans called for lengthy stopovers, and enjoyed all that those romantic places had to offer. He took part in a flight that circled the globe "sideways" (from pole to pole). He advised TWA's president on the shift to jet planes; a world expert on weather and flight, Buck used a B-17G to chase thunderstorms worldwide as part of a TWA-Air Force research project during World War II, for which he was awarded the Air Medal (as a civilian) by President Truman.In "North Starover My Shoulder," Bob Buck tells of a life spent up and over the clouds, and of the wonderful places and marvelous people who have been a part of that life. He captures the feel, taste, and smell of flying's greatest era -- how the people lived, what they did and felt, and what it was really like to be a part of the world as it grew smaller and smaller. He relates stories from his innumerable visits to Paris, the city he loves more than any other -- echoing Gertrude Stein's view that "America is my country, and Paris is my home town" -- and from his trips to the Middle East, including flights to Israel before and after it became a state. A terrific storyteller and a fascinating man, Bob Buck has turned his well-lived life into a delightful memoir for anyone who remembers when there really was something special in the air.

    A firsthand look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization.Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team’s ambitious, multi-pronged strategy to elevate the company’s customer experience to best-in-class, across all brands and industries.Acclaimed author Joseph Michelli reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision, “Driven to Delight.”Nowhere else can you find this in-depth, all-access look at senior leadership’s vision, strategy, and tactical steps to create and sustain the wide-sweeping actions needed to deliver a customer experience that lives up to the company’s brand promise, “the best or nothing.”

    He began learning the skills he would need to fly as a member of the Civil Air Patrol, a branch of the U.S. Air Force, when he was just twelve years old. But it wasn’t until he graduated from the naval ROTC program at the University of Nebraska and joined the navy that his dream became a reality. For five years, Osborn practiced rigorous training exercises, working tirelessly day in and day out until he advanced from navy pilot to mission commander. All Lt. Osborn’s flying skills were put to the test when a Chinese F-8 II fighter jet collided with his EP-3E ARIES II plane during a U.S. surveillance mission through international airspace. The impact severely damaged Osborn’s aircraft, sending it plummeting toward the ocean. With almost certain disaster looming, Osborn managed to gain control of the crippled plane and land it safely on the Chinese island of Hainan—saving the lives of his twenty-three crewmates.In Born to Fly, Shane Osborn describes these terrifying events in vivid detail, along with the years of dedicated training that made the emergency landing possible. This is the inspirational story of a boy with a dream, and of the extraordinary discipline and courage that made him a hero.

    However, before you can decide on a cloud model, you need to determine what the ideal cloud service model is for your business. Helping you cut through all the haze, Architecting the Cloud is vendor neutral and guides you in making one of the most critical technology decisions that you will face: selecting the right cloud service model(s) based on a combination of both business and technology requirements.Guides corporations through key cloud design considerations Discusses the pros and cons of each cloud service model Highlights major design considerations in areas such as security, data privacy, logging, data storage, SLA monitoring, and more Clearly defines the services cloud providers offer for each service model and the cloud services IT must provide Arming you with the information you need to choose the right cloud service provider, Architecting the Cloud is a comprehensive guide covering everything you need to be aware of in selecting the right cloud service model for you.

    And be advised: Those who are the best prepared to effectively compete in today’s still dynamic job market will have the best chance to be hired for one of these new jobs.Here is another factor to consider in today’s job market: According to LinkedIn, up to 50% of currently employed men and women say they are interested in exploring new career opportunities. Altogether, then, it is estimated that as many as 70 million people are now (or soon will be) competing for a finite number of available jobs.If you count yourself among those who want to explore new career opportunities in today's expanding job market, are you adequately prepared to successfully compete? If not, top professional "headhunter" and best-selling job-hunting book author Skip Freeman can show you how to get prepared and land the job of your dreams!In "Headhunter” Hiring Secrets, Skip shows you how you can adopt and implement the time-tested tactics and strategies he has successfuly used for over a decade in his executive recruiting firm, The HTW (Hire to Win) Group, to turn your job search into a job found!Attesting to the effectiveness of his firm's approach and candidate coaching & preparation is this fact: Whenever candidates The HTW Group presents to hiring company clients go up against candidates either going it alone or being presented by other recruiting firms, The HTW Group candidates walk away with the job offer SEVEN out of TEN times! Using an easy-to-follow, step-by-step approach, Skip shows you how to . . . Avoid the “shadows on the wall” syndrome (saying or doing something during an interview that makes the hiring manager uneasy about your candidacy). ”Lead the Witness,” i.e., the hiring manager, to take the interview in the direction you desire. Ask questions Superstars ask during a job interview. Answer tricky “Gotcha!” questions, e.g., “Tell me about yourself.” “How do you get along with your current boss?” “Why should I hire you?” Close the interview on a high note, making sure you not only stand out from the competition, but also that you stay in the game! And much, much more!Also prominently featured in ”Headhunter” Hiring Secrets are time-tested examples of . . . Job-winning resumes. Targeted, effective cover letters. A wide variety of telephone scripts that actually work. Direct mail letters to use in campaigns.

    Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.

    You may be overloaded with too much of information. There are loads of information in form of books and articles out there that can help you. However, would it be nice to have an easy and simple process to follow to handle this area of your life? Discover The Easy Guide To Public Speaking: “Public Speaking Essentials” will reveal 6 steps that’ll help you overcome your fear and speak like a PRO. These are easy to understand and implement solutions coming from someone who was in the trenches and who's now an active and successful public speaker. Since he was a shy kid as he was growing up, Rama ventured into Public Speaking to handle this area of his life. As a result of his learning from mentors, toastmasters and contests, Ramakrishna Reddy has won more than 25 Public Speaking Contests and written 3 books related to Public Speaking. He speaks regularly to people ranging from few dozens to few hundreds. Ramakrishna is dedicated to sharing the lessons he’s learned to help others become confident in public speaking. Public Speaking Revealed in Six Simple Steps: How to overcome Public Speaking Anxiety How to master three pillars of Public Speaking How to Practice for Presentation Day How to Handle the Presentation Day How to create a connection with the audience How to handle glitches during the presentation day Download now to know more about this 'no clutter' guide.

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    The design should incorporate flexibility for dealing with seasonal changes, as well as long-term changes in wastewater quality and future regulations. Good planning and design, therefore, must be based on five major steps:characterization of the raw wastewater quality and effluent, pre-design studies to develop alternative processes and selection of final process train, detailed design of the selected alternative, contraction, and operation and maintenance of the completed facility. Engineers, scientists, and financial analysts must utilize principles from a wide range of disciplines: engineering, chemistry, microbiology, geology, architecture, and economics to carry out the responsibilities of designing a wastewater treatment plant. The objective of this book is to present the technical and nontechnical issues that are most commonly addressed in the planning and design reports for wastewater treatment facilities prepared by practicing engineers. Topics discussed include facility planning, process description, process selection logic, mass balance calculations, design calculations, and concepts for equipment sizing. Theory, design, operation and maintenance, trouble shooting, equipment selection and specifications are integrated for each treatment process. Thus delineation of such information for use by students and practicing engineers is the main purpose of this book.

    

    This text discusses and explains the traditional, functional approach to management, through planning, organising, leading and controlling.

    This stunning exposé of some of the most prestigious and respected names in the business leads you into a world where a client's interests are skillfully subordinated to those of the consultants, where money rules the day, and where principles and morals are unwelcome baggage.Humorous and insightful, this no-holds-barred account takes you behind the scenes of the dehumanizing indoctrination of an academic intellectual into an exploitative -- and exploited -- "global transformation contractor." Featuring new material dealing with the e-consulting industry's boom, bust, and its future, Consulting Demons offers the most complete look at an industry that exacts the highest prices for the most questionable standards of success.

    Discover how to banish stress and negativity, rediscover your best self and become an inspirational leader - starting now.Inspirational leaders:- Target strengths, not weaknesses- Have a dream- Manage energy, not time- Put happiness before successBased on cutting edge research, and with truly actionable advice, The Positive Leader shows you how.Former Chairman of Microsoft Europe, Jan Muhlfeit, turns the lessons he's learnt from his years at the coalface of leadership into a 'how to' guide for busy managers.Academic studies have shown that a positive mind-set results in 31% higher levels of productivity.*The Positive Leader gives you a four-point approach to becoming a happier and more inspirational leader.Discover and work to your strengths Identify your mission and vision Become a 'Chief Energy Officer' Lead yourself to happiness* 'Positive Intelligence', Shawn Anchor, Harvard Business Review, Jan/Feb 2012

    The author, Dave Chaffey, brings his trademarks of authority, clarity of expression and teaching expertise to bear on a subject in which he actively lectures and consults.Popular for its cutting-edge and contemporary coverage, this text offers an international approach and a good balance between the technical and managerial topics of central importance to developing an understanding of this subject. It is an engaging read, packed with real-life examples and case studies.Developed for students studying e-business or e-commerce at undergraduate or postgraduate level, and also used by many business managers, this is the essential text to keep pace with technology, strategy and implementation.

    Executives set aggressive goals, so managers drive their teams to burnout trying to deliver. Or, employees seek connection and support, so managers focus on relationships . . . and fail to make the numbers. The fallout is stress, frustration, and disengagement, and not just among team members—two-thirds of managers report being disengaged.To succeed, managers cannot choose between results and relationships. They need both: They must get people to achieve while creating an environment that makes them truly want to. Winning Well offers managers a quick, practical action plan—complete with examples, stories, and online assessments. They will learn how to: Stamp out the corrosive win-at-all-costs mentality Focus on the game, not just the score Reinforce behaviors that produce results Sustain energy and momentum Correct poor performance without drama Build productive relationships Be the leader people want to work for Today’s hypercompetitive economy has created tense, overextended workplaces. Keep it productive, rewarding, and even fun with this one-stop success kit.