The only diploma that hangs in Warren Buffett’s office is his certificate from Dale Carnegie Training. Lee Iacocca credits Carnegie for giving him the courage to speak in public. Dilbert creator Scott Adams called Carnegie’s teachings “life-changing.” In today’s world, where more and more of our communication takes place across wires and screens, Carnegie’s lessons have not only lasted but become all the more critical. Though he never could have predicted technology’s trajectory, Carnegie proves a wise and helpful teacher in this digital landscape. To demonstrate the many ways his lessons remain relevant, Dale Carnegie & Associates, Inc., has reimagined his prescriptions and his advice for this difficult digital age. We may communicate today with different tools and with greater speed, but Carnegie’s advice on how to communicate, lead, and work efficiently remains priceless across the ages.

    Maybe you listen to an argument in which neither party seems to hear the other. Or maybe your mind drifts to other matters when people talk to you. People Skills is a communication skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these “roadblocks” damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you: · How to get your needs met using simple assertion techniques · How body language often speaks louder than words · How to use silence as a valuable communication tool · How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.

    Every woman is searching for a happier, healthier, more fulfilling life. Many realize the significant role that an intimate, tightly knit circle of friends plays in creating a more fulfilling life, but with hectic schedules, frequent moves, and life changes, it’s more important than ever for women to establish natural, meaningful friendships that will contribute to their overall wellbeing.  In Friendships Don’t Just Happen!, Shasta Nelson, friendship expert and CEO of GirlFriendCircles.com, reveals the most important proven steps, processes, and secrets vital to establishing the five different levels of friendships, or Circles of Connectedness, that women—no matter their age or relationship status—are longing for in today’s stressful and mobile culture. This revolutionary, engaging guide will also benefit women who already feel rooted to fabulous friends, with insightful principles that will help them maintain and enhance their current friendships.  Full of practical how-to tips, fun activities, guiding questions, and step-by-step instructions, Friendships Don’t Just Happen! highlights several areas of developing lasting friendships, teaching women how to:Evaluate their current circle of friends Recognize what types of friends they are seeking based on career, interests, location, and relationship status Create a prioritized friendship action plan Find extraordinary friends—where to look and how to approach them Take initiative to jumpstart friendships and face fears of rejection Establish “frientimacy,” trust, and happiness through conversation and activities Maintain meaningful friendships and determine which ones are worthwhileExcerpt from Friendships Don't Just Happen: There is a lie out there that real friendship just happens. When I was new to San Francisco eight years ago, I remember standing at a café window on Polk Street watching a group of women inside, huddled around a table laughing. Like the puppy dog at the pound, I looked through the glass, wishing someone would pick me to be theirs. I had a phone full of far-flung friends’ phone numbers, but I didn’t yet know anyone I could just sit and laugh with in a café. It hit me how very hard the friendship process is. I’m an outgoing, socially comfortable woman with a long line of good friendships behind me. And yet I stood there feeling very lonely. And insecure. And exhausted at just the idea of how far I was from that reality. I knew I couldn’t just walk in there and introduce myself to them. “Hi! You look like fun women, can I join you?” I would have been met with stares of pity. No one wants to seem desperate, even if we are. We don’t have platonic pick-up lines memorized. Flirting for friends seems creepy. Asking for her phone number like we’re going to call her up for a Saturday night date is just plain weird. All the batting of my eyelashes wasn’t going to send the right signals. And so I turned away from the scene of laughter and walked away. No, unfortunately, friendships don’t just happen.We Value Belonging Friendships may not happen automatically, but what we crave about them sure seems to! We all want to belong—that need to be connected to others is an inherent desire. We live our entire lives trying to fit in, be known, attract acceptance, and experience intimacy. We desperately want to have others care about us. This book is about that hunger. And more pointedly, it is about listening to it and learning how to fulfill it.

     Think back to the job interview you nailed (or blew). The date that went perfectly (or broke down completely.) Or the random encounter with that person who turned out to be your best friend (or the countless others that didn’t). Mere seconds of conversation have the power to alter the course of your life. It’s miraculous then that we are never taught HOW to conduct conversations. How to navigate them so that we get more of the jobs, dates, and best friends we want. It’s as if the world believes amazing conversational skills can’t be learned. Captivate shatters that belief. Inside you'll learn: How to keep conversations going without running out of things to say and facing the dreaded awkward silence How to create interesting "getting to know you" conversations without slipping into boring interview mode and turning off who you're talking to How to start conversations with strangers and approach people you don't know Real life examples of great (and terrible) conversations The two modes of conversation that allow you to connect with anyone, even when you don't have anything in common How to finish a conversation so people walk away planning on reaching out to you Read Captivate and you’ll learn how to have conversations that stand out in people’s minds and make you someone they never want to forget.

    Whether you have just been introduced to the basics, or you have mastered advanced material and patterns, this work provides you with more than 350 patterns in a concise reference format, with step-by- step instructions.We have selected each pattern for its value and relevance. If you know the pattern, you can refresh your memory; if you want to learn it, you can do so without wading through any "fluff" such as ridiculously long explanations of NLP terms, or "magical stories" of healing and success. I chose to make this book clean of theories and fiction stories, and packed it with the most practical guidelines and advice.

    With his trademark humor and frankness, Alan Alda explains what makes the out-of-the-box techniques he developed after his years as the host of Scientific American Frontiers so effective. This book reveals what it means to be a true communicator, and how we can communicate better, in every aspect of our lives—with our friends, lovers, and families, with our doctors, in business settings, and beyond.

    Now, from the company that created NLP: The New Technology of Achievement—one of the bestselling NLP books of all time—comes NLP: The Essential Guide to Neuro-Linguistic Programming.This user-friendly guide, written by three seasoned NLP Master Practitioners and coaches, leads you on a personal journey in using and applying NLP in everyday life. Through their real-life stories, you will experience the NLP strategies you need to achieve specific results in business and in life.As you read NLP: The Essential Guide, you'll find yourself thinking in new ways and applying the techniques to your own personal challenges and opportunities for greater satisfaction.

    Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a step-by-step proven approach to having your toughest conversations with less stress and more success. You will learn: -- how to start the conversation without defensiveness-- why what is not said is as important as what is-- ways of keeping and regaining your balance in the face of attacks and accusations-- how to decipher the underlying structure of every difficult conversationFilled with examples from everyday life, Difficult Conversations will help you on your job, at home, or out of the world. It is a book you will turn to again and again for advice, practical skills, and reassurance.

    None of us is immune, and all of us are victims. According to studies by several different researchers, most of us encounter nearly 200 lies a day.  Now there’s something we can do about it. Liespotting links three disciplines--facial recognition training, interrogation training, and a comprehensive survey of research in the field--into a specialized body of information developed specifically to help business leaders detect deception and get the information they need to successfully conduct their most important interactions and transactions. Some of the nation's leading business executives have learned to use these methods to root out lies in high stakes situations. Liespotting for the first time brings years of knowledge--previously found only in the intelligence community, police training academies, and universities--into the corporate boardroom, the manager's meeting, the job interview, the legal proceeding, and the deal negotiation.   WHAT'S IN THE BOOK? Learn communication secrets previously known only to a handful of scientists, interrogators and intelligence specialists. Liespotting reveals what’s hiding in plain sight in every business meeting, job interview and negotiation: • The single most dangerous facial expression to watch out for in business & personal relationships • 10 questions that get people to tell you anything • A simple 5-step method for spotting and stopping the lies told in nearly every high-stakes business negotiation and interview • Dozens of postures and facial expressions that should instantly put you on Red Alert for deception • The telltale phrases and verbal responses that separate truthful stories from deceitful ones • How to create a circle of advisers who will guarantee your success

    Sometimes its a matter of simply saying no so we dont get overextended, or saying yes to better ways of building intimacy in a good relationship. At other times, we may need to confront a difficult person in a relationship--a controller, a manipulator, an irresponsible person, perhaps even someone who is abusive.How to Have That Difficult Conversation You've Been Avoiding empowers you to take the initiative in creating honest, intimate, and fulfilling relationships. This companion to the bestselling Boundaries show how to have a helpful and effective confrontation with another person. Youll learn how to talk to your spouse, someone youre dating, your kids, your coworker, your boss, your parents, and others. Full of practical tips and how-tos, this book will help you make your relationships better, deepen your intimacy with people you care for.

    And now it's even better. The current edition has chapters on influencing others, culture and gender, and interviewing. The chapter on listening now includes reciprocal listening for couples. Fair fighting has been rewritten to reflect recent research on anger management. Messages is an indispensable guide for anyone who wants to communicate more effectively. We highly recommended it for therapists who wish to provide a structured training program for their clients in specific communication skills.

    Suitable for those who wants to improve the quality of their relationships, this title helps readers to gain the insights they need to identify relationship missteps, and then apply easy-to-learn techniques to bring relationships to a more meaningful level in both personal and business settings.

    In Emotions Revealed, he assembles his research and theories to provide a comprehensive look at the evolutionary roots of human emotions, including anger, sadness, fear, disgust, and happiness. Drawing on decades of fieldwork, Ekman shows that emotions are deeply embedded in the human species. In the process, he answers such questions as: What triggers emotions and can we stop them? How does our body signal to others whether we are slightly sad or anguished, peeved or enraged? Can we learn to distinguish between a polite smile and the genuine thing? Can we ever truly control our emotions? Unique exercises and photographs help readers identify emotions in themselves and others. Emotions Revealed is a practical, mind-opening, and potentially life-changing exploration of science and self. c

    For David Nihill, the idea of standing in front of an audience was scarier than cliff jumping into a thorny pit of spiders and mothers-in-law. Without a parachute or advanced weaponry. Something had to change. In what doesn't sound like the best plan ever, David decided to overcome his fears by pretending to be an accomplished comedian called "Irish Dave" for one full year, crashing as many comedy clubs, festivals and shows as possible. One part of the plan was at least logical: he was already Irish and already called Dave. In one year, David went from being deathly afraid of public speaking to hosting a business conference, regularly performing stand-up comedy, and winning storytelling competitions in front of packed houses. He did it by learning from some of the best public speakers in the world: stand-up comedians.Do You Talk Funny? shows how the key principles of stand-up comedy can be applied to your speaking engagements and presentations to make you funnier, more interesting, and better looking. (Or at least two of the three.) Whether you are preparing for a business presentation, giving a wedding toast, defending your thesis, raising money from investors, or simply want to take on something you're afraid of, this book will take you from sweaty to stage-ready.Ten percent of the author's proceeds from this book will go to Arash Bayatmakou via Help Hope Live until he is fully back on his feet and thereafter to one of the many facing the same challenges after suffering a severe spinal cord injury.

    Waxkeep Publishing's goal is to provide the most complete, and most easy to read collections in the marketplace.The Andrew Murray Collection includes the following:Absolute Surrender Abide in Christ Be Perfect Daily Fellowship with God The Deeper Christian Life Helps to Intercession Humility Money School of Obedience The Lord's Table The Master's Indwelling The Power of Persevering Prayer The Power of the Blood of Jesus The Prayer of Life The Secret of the Cross The Spirit of Christ The Two Covenants Waiting on God Why Do You Not Believe? With Christ in the School of Prayer Waiting for God