Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers.

    'The Memory Book' offers advanced memory techniques, which when combined with the simultaneous development of all your senses, could blast your memory capability into the stratosphere.

    But other times it feels like:A. Your heart and stomach have been steamrolled into a grisly organ pancakeB. You are being put through an emotional spiralizer that creates human courgettiC. Both of the above. You're a courgetti pancakeNo, Instagram filters won't make it look any better. And, yes, we all feel this way.An honest, thoughtful and hilarious survival guide for young people by social media sensation, Lex Croucher. Learn that you can face whatever today throws at you, because it has terrible aim anyway. And realise that only you scrutinise your flaws – seriously, no one else is paying attention, there's far too much interesting stuff on Netflix. A must-read for anyone who wants to embrace their actual, real, unedited life. Just always remember … YOU'RE CRUSHING IT. Lex Croucher's frank and candid text is THE survival guide to help you make it through the crazy, topsy-turvy, whirlwind ride we call life. Brace yourself!Topics include: family and friends, body confidence, technology and social media, relationships, mental health, success and more.

    In recent decades, psychologists have uncovered how and why our innate socialness holds huge sway over how we think and act, propelling us to both high achievement and unthinking cruelty. We are beholden to our peers, even when we think we’re calling the shots. This is the power of others.In this captivating work, science writer Michael Bond investigates the latest breakthroughs in social psychology to reveal how to guard against groupthink, build better teamwork, identify shared objectives, become more ethical, and survive moments of isolation. A fascinating blend of evolutionary theory, behavourial science, and remarkable case studies, The Power of Others will teach you to truly harness your collective self.

    Now she turns her keen ear and observant eye toward the workplace—where the ways in which men and women communicate can determine who gets heard, who gets ahead, and what gets done.An instant classic, Talking From 9 to 5 brilliantly explains women’s and men’s conversational rituals—and the language barriers we unintentionally erect in the business world. It is a unique and invaluable guide to recognizing the verbal power games and miscommunications that cause good work to be underappreciated or go unnoticed—an essential tool for promoting more positive and productive professional relationships among men and women.

    This book shows how to stimulate the brain's organizing and regulating capabilities, located in the prefrontal cortex, in order to maximize efficiency and enjoy a sense of confidence and ease.

    Now available in a revised paperback edition, this classic bestseller can change the way the game of tennis is played.

    . . on addiction.”—Ezra Klein, New York Times.“Accessible and enjoyable. The Craving Mind brilliantly combines the latest science with universal real-life experiences—from falling in love to spending too much time with our phones.”—Arianna Huffington We are all vulnerable to addiction. Whether it’s a compulsion to constantly check social media, binge eating, smoking, excessive drinking, or any other behaviors, we may find ourselves uncontrollably repeating. Why are bad habits so hard to overcome? Is there a key to conquering the cravings we know are unhealthy for us?   This book provides groundbreaking answers to the most important questions about addiction. Dr. Judson Brewer, a psychiatrist and neuroscientist who has studied the science of addictions for twenty years, reveals how we can tap into the very processes that encourage addictive behaviors in order to step out of them. He describes the mechanisms of habit and addiction formation, then explains how the practice of mindfulness can interrupt these habits. Weaving together patient stories, his own experience with mindfulness practice, and current scientific findings from his own lab and others, Dr. Brewer offers a path for moving beyond our cravings, reducing stress, and ultimately living a fuller life.

    Sometimes, they can even hold us back. Emotions such as anger, anxiety, guilt, and sadness might feel uncomfortable, but it turns out that they are also incredibly useful. For instance: • Anger fuels creativity • Guilt sparks improvement • Self-doubt enhances performance In the same vein, we can become wiser and more effective when we harness the darker parts of our personality in certain situations. For instance: • Selfishness increases courage • Mindlessness leads to better decisionsThe key lies in what the authors call “emotional, social, and mental agility,” the ability to access our full range of emotions and behavior—not just the “good” ones—in order to respond most effectively to whatever situation we might encounter. Drawing on years of scientific research and a wide array of real-life examples including sports, the military, parenting, education, romance, business, and more, The Upside of Your Dark Side is a refreshing reality check that shows us how we can truly maximize our potential. With an appreciation of our entire psychological toolkit, we become whole—which allows us to climb the highest peaks and handle the deepest valleys.

    So how do you become one of them? How can you learn to “own the room”? This book will help you develop your leadership presence. According to Amy Jen Su and Muriel Maignan Wilkins, leadership presence is the ability to consistently and clearly articulate your value proposition while influencing and connecting with others. They offer a simple and compelling framework, as well as practical advice about how you can develop your own personal presence.No matter where you sit in an organization, you can “own the room” if you are able to do two things well: first, demonstrate your authentic value and distinction, and second, connect to others in a positive way. Leaders who are able to be authentic while connecting with and impacting others have what the authors call a “signature voice”—a means of self-expression that is uniquely and distinctly their own. Once you discover and express your own signature voice, you’ll be ready to take your leadership presence to the next level.Filled with real-life stories and examples, Own the Room demystifies the concept of presence and gives you the tools you need to identify and embrace your unique leadership voice—and have a greater impact on the world around you.

    Everything, he points out, is indeed waiting for us, including our own demise and the demise of those we love. In less eloquent hands, this wisdom might feel burdensome, but in Whyte's language and imagery, these poems convey the beauty inherent in impermanence. Its second chapter, Thresholds, charts the experience of death of a loved one, and Friends, Marriage, Chances and Returns celebrate and explore the relationships, including the relationship with ourself, that accompany us along the journey, for however short or long we're given.

      Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream. Done right, a talk can electrify a room and transform an audience’s worldview. Done right, a talk is more powerful than anything in written form.         This book explains how the miracle of powerful public speaking is achieved, and equips you to give it your best shot. There is no set formula; no two talks should be the same. The goal is for you to give the talk that only you can give. But don’t be intimidated. You may find it more natural than you think.         Chris Anderson has worked behind the scenes with all the TED speakers who have inspired us the most, and here he shares insights from such favorites as Sir Ken Robinson, Amy Cuddy, Bill Gates, Elizabeth Gilbert, Salman Khan, Dan Gilbert, Mary Roach, Matt Ridley, and dozens more — everything from how to craft your talk’s content to how you can be most effective on stage. This is the 21st-century’s new manual for truly effective communication and it is a must-read for anyone who is ready to create impact with their ideas.

    By the time he reached his 50th birthday his career was everything he'd ever hoped it would be. With a sports column in a major paper, winning APSE's Best Sports Columnist in Texas four times, and a daily spot on ESPN's highly successful show, "Around the Horn," Cowlishaw had pursued and conquered nearly everything he ever desired professionally. However, the pursuit of that success nearly cost him his life.DRUNK ON SPORTS is more than simply a memoir by one of America's most well-known sportswriters. Behind his happy-go-lucky public persona was a man with a considerable (but well-disguised) drinking problem. For years, Cowlishaw believed that his ability to drink with the best of them helped in his development of sources and pursuit of stories and, unfortunately, he was right. Among others, the relationship he built while sitting on a barstool next to Cowboys Coach Jimmy Johnson allowed him to get where other reporters couldn't. As all hell broke loose between Johnson and Cowboys owner Jerry Jones in 1994, Cowlishaw was right next to Coach Johnson every step (and beer) along the way. In DRUNK ON SPORTS, Cowlishaw recounts first-hand stories never told and quotes never shared from the bizarre breakup of one of the NFL's most successful dynasties.As he points out in the introduction, this is not an anti-drinking book. Cowlishaw loved alcohol for 35 years. If anything, this is a how-not-to book more than a how-to book. Along the way, Cowlishaw takes readers inside some of the biggest stories in sports. He joined ESPN in 2002 as a regular on Around the Horn and discusses life behind the scenes at the Worldwide Leader candidly and at length. Cowlishaw writes and talks and, at times, drinks his way into the sports world's fast lane - what else would you call getting hammered on vodka with Denny Hamlin at the Daytona 500 - before realizing the only way to continue was to call a halt to the partying.The story of his rise and fall is more insightful and humorous than it is preachy as Cowlishaw examines some of the flawed decisions he made throughout his lifetime in sports. DRUNK ON SPORTS is a cautionary yet entertaining tale of never before told stories featuring some of the most recognizable personalities in sports, and if it causes some readers to reexamine their own lives, then it will have gone above and beyond its intended purpose.

    invites us to gauge how attached we are to our own point of view. In The Five Levels of Attachment, he will help you gain awareness of the agreements you have been implicitly making all these years that shape your reality and affect your future and show you how to release the attachments which no longer reflect who you really are.This method is twenty years in the making. When don Miguel Ruiz Jr. began his apprenticeship into his family’s Toltec tradition, he was just fourteen years old. His first task was translating his grandmother’s talks from Spanish into English. One day, as he struggled to keep up with her, she asked him: Are you using knowledge, or is knowledge using you?Finding the answer to this question would shape the destiny of his life. In this groundbreaking work, Ruiz explains each of the Five Levels of Attachment in detail and shows that as our level of attachment to a belief or idea increases, “who we are” becomes directly linked to “what we know.”Our attachment to beliefs—our own and the beliefs of others—manifests as a mask we don’t realize we can take off. But with don Miguel Ruiz’s help, and some Toltec wisdom along the way, we can return to our True, Authentic Selves, unhindered by judgment and free to pursue our true life’s calling.

    And servant leadership—the idea that managing with respect, honesty, love, and spirituality empowers employees—helps individuals answer that calling. Bestselling author and former Fortune 500 executive James A. Autry reveals the servant leader’s tools, a set of skills and ideals that will transform the way business is done. It helps leaders nurture the needs and goals of those who look to them for leadership. The result is a more productive, successful, and happier organization, and a more meaningful life for the leader. Autry reveals how to remain true to the servant leadership model when handling day-to-day and long-term management situations, including how to: •Provide guidance during conflict and crisis•Assure your continued growth and progress as a leader•Train managers in the principles of servant leadership•Transform a company with morale problems into a great place to workPracticed by one-third of the companies on Fortune’s “100 Best Companies to Work For” list, servant leadership is a thriving philosophy. Ultimately, Autry explores how it can be a valuable, refreshing, and rewarding approach to leading others in business life.“When I first read Jim’s work, I was thrilled. Finally, someone had clearly and con-cisely articulated these principles in a way that people can quickly adopt into their lives.”—from the foreword by Howard Behar, retired president, Starbucks“This is an awesome book. James Autry’s gift is that he brings lofty ideals down to earth with general illustrations that make them easy to understand and apply. I highly recommend it!”—Jack Canfield, coauthor, Chicken Soup for the Soul“The Servant Leader describes the kind of leadership upon which Starbucks Coffee Company has been built and is a concept that is closely aligned with our mission and guiding principles.” —Howard Schultz, chairman, Starbucks