Book picks similar to
Listening with Empathy: Creating Genuine Connections with Customers and Colleagues by John Selby
leadership
mindfulness
empathy
entrepreneurial-education
Advanced Manifesting Made Easy: A Metaphysical and Spiritual Path to Abundance, Prosperity, Success, Achievement, Wealth, and Wisdom
James Goi Jr. - 2017
It will take you on an exhilarating journey to the very heart of material manifestation. Unlike many metaphysics and success books that teach you what to do so that you can manifest and create your ideal life, this life-changing book teaches you how to be in such a way that you will then manifest and create your ideal life as a natural consequence of what you are.In the first way of manifesting, which is apparently the way many people try to do it, there is most often much effort and uncertainty involved. But by using the method taught in this fascinating little book, you will learn how to bypass much of that needless effort and gnawing uncertainty so that you can manifest what you desire in a new way—an advanced and easy way.
EMERGENCY 24/7: NURSES OF THE EMERGENCY ROOM
Echo Heron - 2015
EMERGENCY 24/7: Nurses of the Emergency Room, portrays thirty-one nurses, each with a distinctive voice and unique view of what really goes on behind the closed doors of the secret and chaotic world of the emergency room. Also included are the moment-by-moment chronicles of eleven nurses who worked in New York City and Washington, D.C., on September 11, 2001. These compelling accounts give new perspectives on the horrors and heroics of that tragic day. Ranging from inspiring to heart-rending to outrageously funny, these gripping narratives make EMERGENCY 24/7 a fascinating and provocative book—a fitting tribute to the frontline nurses.
The Remedy
Pascal Dennis - 2010
The book provides practical knowledge for lean champions, managers, and executives driving toward operational excellence enterprise-wide. The story format, and the presentation of this material was excellent, and the avoidance of lean and operational excellence jargon gives the book a wide appeal...it is a pleasure to read.The Sequel to the Influential "Lean" Business Novel Andy & MeThe Remedy is a compelling a business fable that shows how Lean quality improvement business practices--traditionally associated with manufacturing--can dramatically improve the service areas of your business-including design, engineering, sales, marketing and all processes in between.Written by Pascal Dennis, a leading Lean consultant, the story follows Tom Pappas and Rachel Armstrong, senior leaders at a desperate automotive company as they try to implement a Lean management system across an entire platform, the Chloe, a breakthrough green car. The future of the company is at stake. Can Tom and Rachel, supported by Andy Saito, a retired, reclusive Toyota executive, regain the trust and respect of the customer? Can a venerable but dying company implement Lean practices to every part of their business and learn a new, more effective way of managing?Shows you how to use the Lean quality improvement method to fix not just a manufacturing system, but an entire company, including management, design, marketing, and supply chain Written by Pascal Dennis, author of four books on Lean practices and winner of the coveted Shingo Prize for outstanding research contributing to operational excellence Originally developed by Toyota, the Lean approach to quality improvement has gained a worldwide following and helped turn around enumerable struggling businesses
Negotiation
Roy J. Lewicki - 1985
A third revised edition of this study of the art and theories behind negotiation, which explores the psychology of bargaining, and the interpersonal conflicts and resolutions which occur during the process.
Interpersonal Communication: Relating to Others
Steven A. Beebe - 1996
Fueled by the authors' conviction that skills inform principles; principles inform skills, Interpersonal Communication: Relating to Others maintains a careful balance between theoretical and skills-oriented material. This book integrates a key emphasis on diversity with examples drawn from a variety of age and ethnic groups and special boxes that focus on gender and diversity issues. A chapter on intercultural communication supplements this integral material by relating it to the other-oriented approach
Motivated to Succeed
John C. Maxwell - 2006
Maxwell has devoted his life to helping people become more successful. His books and seminars teach that anyone can be a REAL success if they master skills in four areas: Relationships, Equipping, Attitude, and Leadership. This book is designed to give you the essentials of attitude.People's lives are so hectic. Their time is valuable, and yet, they are also on information overload. More new information has been produced in the last thirty years than in the previous five thousand. A weekday edition of the New York Times contains more information than average people in seventeenth-century England were likely to come across in their lifetime. The amount of information available in the world has doubled in the last five years, and it will keep doubling.So this book, a companion to Leadership 101, Relationships 101 (available January 2004), and Equipping 101 (available January 2004), is the short course on attitude. Dr. Maxwell recognizes that as an individual, your attitude has a profound impact on your life. As a leader, you cannot ignore the attitudes of the people you lead and expect to achieve success--whether you're leading a business, a family, a sports team, or a group of volunteers. A person's attitude impacts their relationships, colors their view of failure, and defines their approach to success. Attitude can make or break you.
The Power of Meeting New People: Start Conversations, Keep Them Going, Build Rapport, Develop Friendships, and Expand Business
Debra Fine - 2005
Fantastic Book!
The Optimal Dose: Restore Your Health With the Power of Vitamin D3
Judson Somerville - 2018
That substance is vitamin D3. While it is called a vitamin, D3 is really a hormone. It was first used to treat a childhood bone disease called rickets. And, nearly all the research on the benefits of vitamin D3 has been done at doses that are 80 times lower than the optimal doses described in this book. This ground-breaking book is your opportunity to regain your health quickly, safely and easily. In The Optimal Dose, he reveals how vitamin D3 saved his own life when all else failed and explains how this essential vitamin is key to finding answers to your own health questions and challenges.
Confidence: Build Unbreakable, Unstoppable, Powerful Confidence: Boost Your Confidence: A 21-Day Challenge to Help You Achieve Your Goals and Live Well (Self-Confidence)
Justin Albert - 2014
Boost Your Confidence: A 21-Day Challenge to Help You Achieve Your Goals and Live Well provides an extensive, day-by-day guide to renew your self-confidence. It allows you to formulate a specific plan to beat back against your worst enemy: yourself. With its assistance, you can train your mind to rid yourself of past stressors, to formulate fresh ideas about your goals, and to reach toward a renewed sense of self. Your zest and positivity will form strength going forward, allowing you to retain assurance in your work and relationship life. Scientific Approach: Because your self-confidence exists on a neurological level, this book is required to prescribe precisely how you can utilize Neuro-Linguistic Programming and specific techniques to hone your self-confidence. This book provides state-of-the-art, scientific steps to cultivate neurological and communicative strength. How do you train your mind to beat back against years of low self-confidence? The 21-Day Challenge to Help You Achieve Your Goals and Live Well allows you to hold the reigns. It lends you specific techniques to hone every single day, to build your interior strength, and to push past your interior dialogue. Finally, after all these years, you can truly make your life your own. Are you ready to... Be Unstoppable? Be Unbreakable? Build Powerful Self-Confidence? Go through Personal Transformation? Be the Best Version of Yourself? Take The Challenge Today! - Imagine your life 21 days from now. - Imagine how powerful you will feel at the end of this challenge. - Imagine all the things you could do. - Imagine what you'll be going after once you build unbreakable self-esteem within you. You won't have to imagine 21 days from now.
Have a Bleedin Guess - the story of Hex Enduction Hour
Paul Hanley - 2019
Even the circumstances of its recording, purportedly in an abandoned cinema and a cave formed from Icelandic lava, have achieved legendary status among their ever-loyal fanbase. Have a Bleedin Guess tells the story of the album, including how each song was written, performed and recorded. It also includes new interviews with key players. Author Paul Hanley, who was one of The Fall's two drummers when Hex was created, is uniquely placed to discuss the album's impact, both when it was released and in the ensuing years.
Time to Think: Listening to Ignite the Human Mind
Nancy Kline - 1999
Listening this way is a radical act.Over the past 15 years, Nancy Kline has identified 10 behaviours that form a system called a Thinking Environment, a model of human interaction that dramatically improves the way people think, and thus the way they work and live. Listening - the quality of people's attention for each other - is the core of this method.In Time to Think Nancy Kline asserts that as change proliferates in our lives and our organisations, we must prize each other's minds above all else. We must learn how to help people think for themselves. In this book, she describes how we can achieve this and presents a step-by-step guide that can be used in any situation.Whether you want to have more productive meetings, solve business problems, create bold strategies or build stronger relationships, this book offers you a new world of possibilities.From blue chip companies developing high-powered teams to individuals seeking personal growth, a Thinking Environment has come to mean transformation of the highest quality.
But I Deserve This Chocolate!: The Fifty Most Common Diet-Derailing Excuses and How to Outwit Them
Susan Albers - 2011
Who among us hasn’t thought, “I had a stressful day, so I deserve this chocolate,” or, “Buttery popcorn would go so well with this movie!” In But I Deserve This Chocolate!, psychologist Susan Albers takes aim at the fifty most common self-sabotaging thoughts and excuses that keep you from eating right and looking great. This guide dismantles each excuse and offers a mindfulness exercise to help reroute your thoughts so you can meet your health goals. Forget the chocolate and unwrap some truly nourishing habits you can feel good about—your body will thank you!
Power Listening: Mastering the Most Critical Business Skill of All
Bernard T. Ferrari - 2012
Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation.Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include:Good listening is hard work, not a passive activity Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions Good listening can be the difference between a long career and a short one
Excellent Online Teaching: Effective Strategies For A Successful Semester Online
Aaron Johnson - 2013
Because this is a rapidly changing field, this book focuses on enduring methods for teaching online. The companion website contains updates, technical helps, and other resources."My hope is that you'll end the semester with a new level of confidence and with course evaluations that let you know that you are on the right track. More importantly, I hope that you and your students will be experiencing a vibrant learning relationship. If you have been teaching online for a while, I think you'll find some ways to improve your game." - Author, Aaron Johnson