We all know one! They like to groan and grumble, offering their own commentary on the shortcomings of modern life. Whether it is queues at the supermarket, the state of the health system, the price of a pint these days, the hairstyles of teenagers, or the number of Maltesers you actually get in a bag, there is always something that will get their goat. 'The Grumpy Old Git's Guide to Life' is a hilarious celebration of all these grumps, how to identify one, what exactly they find so irritating and why we find their rants quite so amusing.

    Delve deep into the mind of these creatures and learn what makes them tick.

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    From the charming to the ludicrous, and from the profound to the downright X-rated, this hilarious collection of quotes is sure to tickle the funny bone.

    Meet the 38 stones man who has never flown before and stands fat chance of ever doing so. The man who thinks his distinct Turkish looks won't go down very with the locals in the Greek half of Cyprus. The passenger who wants to enjoy the flight with his inflatable rubber woman sat on his knee. The man who suspects his false teeth may have been stolen by one of the cabin crew. Meet these delightful people plus many, many more, and enjoy the funniest read you'll have had for ages. If you enjoyed the Henry Root Letters you'll love Dear Air 2000..

    Who Stole My Spandex? is a witty selection of stories from Doyle’s madcap world of menopausal pitfalls, wardrobe malfunctions, and a family full of pranksters. This clever compilation includes laugh-out-loud pieces like "Queen of Klutz,” "One Size Fits None," and "Hands off my Egg Roll!" From couples' colonoscopies to nightmare holidays to disappearing spandex, no topic—no matter how crazy or unimaginable—is too taboo. With a heavy dose of self-deprecating humor, and a dash of sentiment, this marvelous collection of anecdotes will resonate with anyone who’s ever felt the call of nature at exactly the wrong time. Welcome to the nuthouse that Marcia Kester Doyle calls home.

     Includes Overdue Account, Walter's Cargo Shorts, Simon's Piecharts, Missing Missy, Obviously a Foggot, Formal Complaints, Justin’s Floodlight, Matthew’s Party, Permission Slip and many more.

    This is a collection of original essays that can not be found anywhere else. Each volume is different and you never know what you'll find. They are an assortment of Jen's childhood memories, stories about her family, and rants about everything that make her punchy all told with her usual snarky take. Volume Three of this series includes 3 NEVER BEFORE SEEN essays: HEY DICK, WOULD YOU SEND YOUR MOM THAT PICTURE? LAURA INGALLS WILDER NEVER HAD A SIGNATURE LIPSMACKER FLAVOR MISSED MOM CONNECTION

    Peter Serafinowicz's Questions and Answers is a showcase for the razor wit and joyful nonsense of one of Britain's cleverest comedians, firing back genuinely funny instant replies to a stream of questions from the general public. This book collects together several hundred jokes from Peter's store of one-liners in a stylish, faux-Victorian, gifty hardback, just in time for Christmas. 'Peter Serafinowicz is hilarious' David Walliams' 'It's funny, but Peter Serafinowicz is the kind of funny person that funny people find funny' Simon Pegg 'Peter Serafinowicz is one of the funniest women in the world' Derren Brown

    Jokes? People tell jokes on Twitter? YES, they do. And they are hilarious ... but who wants to sift through the hashtags, RTs and FFs to get to the good stuff? WE GET IT! Parents don’t have time for all that. That’s why the duo behind the illustrated humor blog Science of Parenthood teamed up with Twitter maven Kate Hall of Hall of Tweets to create The Big Book of Parenting Tweets —a laugh-riot collection of more than three-hundred tweetable moments straight from the parenting trenches from the most hysterical comedians on Twitter, who just happen to be parents. Here is just a peek at some of what you’ll find inside:My 4yo is trying to sell my own M&M's back to me. This guy's going places.— @FatherWithTwinsWith my wife away, my children keep asking me for things like meals and bandaids and sympathy, but I don't know where we keep any of that.— @KalvinMacleodShe took 4 y/o to the park & texted "Can I get her ice-cream?"Get her a Heineken for all I care. Free babysitters get to call the shots.— @BunmiLaditanI wish bottles of ibuprofen came with a little prize inside, like maybe a babysitter.— @SuburbanSnapsTo anyone out there thinking about having kids, today my 2yo threw a temper tantrum because she couldn’t get rid of her shadow. — @XplodingUnicornPeppered with cartoons by Science of Parenthood, The Big Book of Parenting Tweets is the perfect gift for every over-worked, under-showered, sleep-deprived parent who could use a quick laugh, because who has time for more?

    She's never short of advice, a kind word and a cup of tea (making sure to scald the teapot first, of course).Bring the coat anyway. If it's too hot you can take it off.Comedian Colm O'Regan explores the phenomenon of the Irish Mammy and what she might say about everything from the 'new mass' to the cardinal sin of not owning a cough bottle and the importance of airing clothes properly. The global influence of the Irish Mammy, through history, science, politics and literature, is undeniable. Did you know, for instance, that Hamlet had an Irish Mammy?So if you're an Irish Mammy, have one, know one or suspect you might be turning into one, this book will act as your guide. But be aware that though this book might think it knows it all, it doesn't, only Mammy knows it all.

    This book was brought to you by the one and only - THE CLOWN FACTORY.

    It’s about how bringing up kids can be a tough business, but we’re all going through the same things, and it’s easier if we can have a good laugh about it. The book covers a range of themes relevant to modern parents, from pregnancy and potty training to school, sex, and nits. There are fun features like Sex Positions For Parents, quizzes such as Did Our Husbands Really Say That?, and Scummy Mummy Life Hacks.

    A really good joke, like a great poem, memorable song lyric, razor-sharp anecdote, or Zen koan, is a portal of discovery—it can get a meaningful message across in a way that’s clear, humorous, and practical. It’s the secret weapon of every great comedian—there’s the joke, and then there’s the subtext of the joke, and that can mean serious business. A funny, funny joke about a therapist and his patient conveys, for example, an important lesson on the power of communication. A surprising joke about a tribal shaman and the weather service turns into a necessary critique on how we should view experts.

    His book, You’re Not Helping… is a collection of short comedy articles that guide you through his delightful, inventive, and often nonsensical take on everything from attention-seeking dolphins to home invasions by the The Barenaked Ladies. You’re Not Helping… blends both humor and heart in what literary critics around the world are describing as “technically a book.” Join the 10s of readers worldwide enchanted by Ryan’s unique brand of wit.Ryan Patricks lives in San Francisco via Philadelphia. He is an aspiring comedy writer and once saw John Cusack at a Jamba Juice. You can follow him on Twitter @Ryan_Patricks or you can choose not to, it’s totally up to you.