This book lays out the key skills and capabilities required to ensure that problems do not remain hidden in your organization. It explains how leaders can become effective problem finders, unearthing problems before they destroy an organization. The book explains how leaders can become an anthropologist, going out and observe how employees, customers, and suppliers actually behave. It then goes on to present how they can circumvent the gatekeepers, so they can go directly to the source to see and hear the raw data; hunt for patterns, including refining your individual and collective pattern recognition capability; "connect the dots" among issues that may initially seem unrelated, but in fact, have a great deal in common; give front-line employees training in a communication technique; encourage useful mistakes, including create a "Red Pencil Award"; and watch the game film, where leaders reflect systematically on their own organization's conduct and performance, as well as on the behavior and performance of competitors.

    Before the age of 11 Maria was introduced to the world of prostitution by her mother who was in the sister hood of Kate Leigh and Tilly Devine.This story would of never have been told had it not been for another violent crime perpetrated on the now adult Maria many years later which led her to break the code of silence.Now 84 years of age Maria is an inspiring survivor who works every day of the year as a volunteer Community Care Counsellor helping others. Maria does motivational speaking on all aspects of her life, with the aim of inspiring people to take responsibility for their decisions and actions, no matter what unfortunate beginnings that anyone of us has endured.Daughter of the razor is a shocking story in itself - but it is an even greater story of survival. It is it is powerful and moving and tells of the triumph of the human spirit of a little girl in her rise out of depravity, sadism and debauchery. It is a story which has been an incredible lifetime in the making.Ralph James Solicitor Accredited Specialist--Criminal Law

    If the facts don't hang together on a latticework of theory, you don't have them in a usable form. You've got to have models in your head."- Charlie Munger, investor, vice chairman of Berkshire HathawayThe world's greatest problem-solvers, forecasters, and decision-makers all rely on a set of frameworks and shortcuts that help them cut through complexity and separate good ideas from bad ones. They're called mental models, and you can find them in dense textbooks on psychology, physics, economics, and more.Or, you can just read Super Thinking, a fun, illustrated guide to every mental model you could possibly need. How can mental models help you? Well, here are just a few examples... • If you've ever been overwhelmed by a to-do list that's grown too long, maybe you need the Eisenhower Decision Matrix to help you prioritize. • Use the 5 Whys model to better understand people's motivations or get to the root cause of a problem. • Before concluding that your colleague who messes up your projects is out to sabotage you, consider Hanlon's Razor for an alternative explanation. • Ever sat through a bad movie just because you paid a lot for the ticket? You might be falling prey to Sunk Cost Fallacy. • Set up Forcing Functions, like standing meeting or deadlines, to help grease the wheels for changes you want to occur.So, the next time you find yourself faced with a difficult decision or just trying to understand a complex situation, let Super Thinking upgrade your brain with mental models.Note: in the US the subtitle is The Big Book of Mental Models and outside it is Upgrade Your Reasoning and Make Better Decisions with Mental Models.

    Mark Hodkinson's biography of Queen focuses on the band's formative years, and draws on interviews with over sixty friends and colleagues of Freddie Mercury, Brian May, Roger Taylor and John Deacon.

    

      Why would the multimillionaire producer of Cats, Phantom of the Opera, and Miss Saigon take his limo from Manhattan to the struggling former steel town of Levittown, Pennsylvania, to see a high school production of Les Misérables? To see the show performed by the astoundingly successful theater company at Harry S Truman High School, run by its legendary director, Lou Volpe. Broadway turns to Truman High when trying out controversial shows like Rent and Spring Awakening before they move on to high school theater programs across the nation. Volpe’s students from this blue-collar town go on to become Emmy-winning producers, entertainment executives, newscasters, and community-theater founders. Michael Sokolove, a Levittown native and former student of Volpe’s, chronicles the drama director’s last school years and follows a group of student actors as they work through riveting dramas both on and off the stage. This is a story of an economically depressed but proud town finding hope in a gifted teacher and the magic of theater.

    In this book Nat Greene--who's been solving hard problems professionally for over twenty years--shares nine behaviors anyone can adopt to find solutions to even the most seemingly intractable problems. The problem with most problem solving, Greene says, is that it's not problem solving at all: it's guessing. We have an idea of what might work and we try it out. If that doesn't work, we try something else. And so on. It's inefficient at best, and with really hard problems there are simply too many variables for guessing to work. Greene shows you how to adopt the behaviors great problem solvers use to arrive at solutions efficiently--without guessing. He illustrates them with examples ranging from everyday issues like fixing a malfunctioning garage door to stopping frequent breakdowns at a chemical plant (saving millions of dollars) to addressing the scourge of poverty in sub-Saharan Africa. So stop guessing and start solving today!

    Dr. Misner traces the history, growing pains, and innovations that have resulted in the best system for growing your business through referrals. Existing members should read to understand the organization and prospects should read so they will be compelled to seek out the group in their area. The other books in the series should be read subsequently so as to gain the greatest benefit. My involvement in BNI has been the single-largest contributor to the growth of my business. Read this first and then the others that follow so that you can claim your benefit, too!

    We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you and your organization make better choices and avoid common traps.Leading experts such as Ram Charan, Michael Mankins, and Thomas Davenport provide the insights and advice you need to:• Make bold decisions that challenge the status quo• Support your decisions with diverse data• Evaluate risks and benefits with equal rigor• Check for faulty cause-and-effect reasoning• Test your decisions with experiments• Foster and address constructive criticism• Defeat indecisiveness with clear accountabilityLooking for more Must Read articles from Harvard Business Review? Check out these titles in the popular series:HBR’s 10 Must Reads: The EssentialsHBR’s 10 Must Reads on CommunicationHBR’s 10 Must Reads on CollaborationHBR’s 10 Must Reads on InnovationHBR’s 10 Must Reads on LeadershipHBR’s 10 Must Reads on Managing YourselfHBR’s 10 Must Reads on Strategic MarketingHBR’s 10 Must Reads on Teams

    In addition to containing numerous updates to the contents—references, URLs, and reading lists—this second edition includes a new foreword, revised chapters, and an epilogue. Mastering the art of problem solving takes more than proficiency with basic calculations; it requires understanding how people use information, recognizing the importance of ideology, learning the art of storytelling, and acknowledging the important distinction between facts and values. Intended for executives, professors, and students, this guide addresses these and other essential skills.

    Some of his tales will seem far fetched, unless you're a cop and then you know that anything can happen - and just when you think you've seen it all, someone will surprise you.

    It adds to the collection of the most famous and infamous Hollywood scandals and celebrity murders from the early beginnings of Hollywood right up to today.From Thomas Ince to Tupac Shakur and George Reeves to Natalie Wood, the stories will capture your imagination as they describe the backstories of the major characters, the circumstances of the celebrity crimes and the results of the investigations.Included are the famous murders of: The mysterious death of Paul Bern, husband of Jean Harlow The shocking death of Jayne Mansfield The loss of Sal Mineo Dorothy Stratten's senseless death and More. Included is a description of changes in the film industry, from the earliest film displayed in New York City to the films of today that provide entertainment and escapism for moviegoers around the world.Many of your questions about these Hollywood crimes and scandals will be answered and you will be amazed at all the facts and theories contained in this book associated with these incredible events. Click BUY to get your copy of More Hollywood Murders and Scandals: Tinsel Town After Dark NOW.

    Raised in a family of women born with tresses suitable for romance novel heroines, Rhonda was apathetic toward her kinky coils, and, in turn, herself. To Hair and Back – My Journey Toward Self-Love One Strand at a Time is a debut memoir that details her quest for the perfect head of hair and the discovery of something far more meaningful. In this endearing personal narrative, she explores the question: If I am not my hair, then who am I? Beginning in a Detroit ghetto and traversing the globe, the author boldly reveals the joy, despair, pride, and public humiliation she experienced while in search of her best self. Through humorous self-introspection, Rhonda uses her passion for hair to explore the dynamics of her relationships, as well as themes of race and gender. To Hair and Back takes the reader on a journey of a child bullied because of her knotty roots through her adventurous life-long crusade in search of the perfect hair. Masked as a need for creativity and a remedy for boredom, Rhonda’s obsession with her ever-changing hairstyles becomes a metaphor that anyone who has ever struggled with issues of self-worth will find relatable.

    

    Thank you, Scott, for a wonderful book that has changed my life!" --Scott Alexander"Compelling...startling...I recommend it for everyone!" --Scott Alexander