Although the 80/20 principle has long influenced today's business world, author Richard Koch reveals how the principle works and shows how we can use it in a systematic and practical way to vastly increase our effectiveness, and improve our careers and our companies.The unspoken corollary to the 80/20 principle is that little of what we spend our time on actually counts. But by concentrating on those things that do, we can unlock the enormous potential of the magic 20 percent, and transform our effectiveness in our jobs, our careers, our businesses, and our lives.

    Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management system that put the Balanced Scorecard into action.Now, using their ongoing research with hundreds of Balanced Scorecard adopters across the globe, the authors have created a powerful new tool--the "strategy map"--that enables companies to describe the links between intangible assets and value creation with a clarity and precision never before possible. Kaplan and Norton argue that the most critical aspect of strategy--implementing it in a way that ensures sustained value creation--depends on managing four key internal processes: operations, customer relationships, innovation, and regulatory and social processes. The authors show how companies can use strategy maps to link those processes to desired outcomes; evaluate, measure, and improve the processes most critical to success; and target investments in human, informational, and organizational capital. Providing a visual "aha!" for executives everywhere who can't figure out why their strategy isn't working, Strategy Maps is a blueprint any organization can follow to align processes, people, and information technology for superior performance.

    The East India Company is seeking to make inroads into the region and the local people—in particular the Abor and Mishmee tribes—fear their coming and are doing all they can to keep them out of their territories. The author takes a recorded historical event—the mysterious disappearance of a French priest, Father Nicolas Krick in the 1850s and the execution of Kajinsha from the Mishmee tribe for his murder—and woven a gripping, densely imagined work of fiction around it. And, even as the novel tells the story of an impossible journey and an elopement, it explores the themes of the lure of unknown worlds, the love people have for each other and their land and the forces of history. Gimur, a girl from the Abor tribe, runs away with Kajinsha from the Mishmee tribe, and they settle down on his land near the Tibetan border. Father Krick’s attempts to reach Tibet to set up a Jesuit mission are foiled repeatedly by the local people not because of any personal animus towards the priests or their work, but because they feel—rightly—that once the priests come, the British, with their guns and their garrisons will follow. The story revolves around events in Gimur’s and Kajinsha’s villages and is also seen from the point of view of Father Krick, a gentle, intelligent man, devout but no bigot, whose determination to reach Tibet no matter what the cost, impacts tragically on all those who encounter him.

    The grieving ghost tells her an incomplete story of its life. A story that will reveal the darker side of a man’s mind. A story that shall unveil a venomous truth of the past. A story so sinister that it could alter the fate of an entire nation’s future. A story of courage and cowardice, of deceit and insanity. The Story of THAT FREQUENT VISITOR.

    He had to fake his own death. So when his former boss calls in an old favor that will bring Storm out of early retirement and back to Washington to investigate a high-profile kidnapping, he knows there must be more at stake than the life of a Senator's son. Working alongside, but not exactly with, bombshell FBI investigator April Showers, Storm must make sense of a confusing flurry of ransom notes and a complicated web of personal relationships and international politics. He'll get to the bottom of the kidnapping, but the storm is still brewing.

    Written when the author was seventeen, it brilliantly describes the hopes and passions that capture young minds and hearts. A moving tale of love and friendship, it has endured as Bond’s most beloved novel.

    Enemies are planning an attack of unprecedented scale on America. Uncertainty and fear grip Washington. There are whispers of cyberterror and espionage and a traitor in the cabinet. The President himself becomes a suspect, and then goes missing...Set in real time, over the course of three days, The President Is Missing is one of the most dramatic thrillers in decades. And it could all really happen. The President Is Missing is Bill Clinton and James Patterson's totally authentic and spellbinding thriller.

    They have fought for competitive advantage, battled over market share, and struggled for differentiation. Yet, as this influential and immensely popular book shows, these hallmarks of competitive strategy are not the way to create profitable growth in the future.In the international bestseller Blue Ocean Strategy, W. Chan Kim and Renee Mauborgne argue that cutthroat competition results in nothing but a bloody red ocean of rivals fighting over a shrinking profit pool. Based on a study of 150 strategic moves (spanning more than 100 years across 30 industries), the authors argue that lasting success comes not from battling competitors, but from creating "blue oceans"—untapped new market spaces ripe for growth. Such strategic moves, which the authors call “value innovation,” create powerful leaps in value that often render rivals obsolete for more than a decade.Blue Ocean Strategy presents a systematic approach to making the competition irrelevant and outlines principles and tools any company can use to create and capture their own blue oceans. A landmark work that upends traditional thinking about strategy, this bestselling business book charts a bold new path to winning the future.

    All these years later, her aged uncle continues to try to discover what happened to her. He hires Mikael Blomkvist, a journalist recently sidelined by a libel conviction, to investigate. Blomkvist is aided by the pierced and tattooed computer prodigy Lisbeth Salander. Together they tap into a vein of unfathomable iniquity and astonishing corruption on their way to discovering the truth of Harriet Vanger’s fate. The Girl Who Played with Fire Mikael Blomkvist, now the crusading publisher of the magazine Millennium, has decided to run a story that will expose an extensive sex trafficking operation. On the eve of its publication, the two reporters responsible for the article are murdered, and the fingerprints found on the murder weapon belong to his friend Lisbeth Salander. Blomkvist, convinced of Salander’s innocence, plunges into an investigation of the murders. Meanwhile, Salander herself is drawn into a murderous game of cat and mouse, which forces her to face her dark past. The Girl Who Kicked the Hornet's Nest Lisbeth Salander lies in critical condition, a bullet wound to her head, in the intensive care unit of a Swedish city hospital. She’s fighting for her life in more ways than one: if and when she recovers, she’ll be taken back to Stockholm to stand trial for three murders. With the help of Mikael Blomkvist, she will not only have to prove her innocence, but also identify and denounce those in authority who have allowed the vulnerable, like herself, to suffer abuse and violence. On her own, she will plot revenge—against the man who tried to kill her, and against the corrupt government institutions that very nearly destroyed her life.

    The Cubs were already taking batting practice. Understandably, he was nervous, thrilled, almost bewildered, and when the manager, Whitey Lockman, said, "Get loose. You're starting at first and hitting seventh," Joe Castle had trouble gripping his brand-new bat. In his first round of major-league batting practice, he swung at the first two pitches and missed.He would not miss again for a long time.In the summer of 1973 Joe Castle was the boy wonder of baseball, the greatest rookie anyone had ever seen. The kid from Calico Rock, Arkansas, dazzled Cub fans as he hit home run after home run, politely tipping his hat to the crowd as he shattered all rookie records.Calico Joe quickly became the idol of every baseball fan in America, including Paul Tracey, the young son of a hard-partying and hard-throwing Mets pitcher. On the day that Warren Tracey finally faced Calico Joe, Paul was in the stands, rooting for his idol but also for his dad. Then Warren threw a fastball that would change their lives forever.In John Grisham’s new novel the baseball is thrilling, but it’s what happens off the field that makes Calico Joe a classic.

    He was life the way it was supposed to be all those years ago. That's what all the Returned were.Harold and Lucille Hargrave's lives have been both joyful and sorrowful in the decades since their only son, Jacob, died tragically at his eighth birthday party in 1966. In their old age they've settled comfortably into life without him, their wounds tempered through the grace of time ... Until one day Jacob mysteriously appears on their doorstep—flesh and blood, their sweet, precocious child, still eight years old.All over the world people's loved ones are returning from beyond. No one knows how or why this is happening, whether it's a miracle or a sign of the end. Not even Harold and Lucille can agree on whether the boy is real or a wondrous imitation, but one thing they know for sure: he's their son. As chaos erupts around the globe, the newly reunited Hargrave family finds itself at the center of a community on the brink of collapse, forced to navigate a mysterious new reality and a conflict that threatens to unravel the very meaning of what it is to be human.With spare, elegant prose and searing emotional depth, award-winning poet Jason Mott explores timeless questions of faith and morality, love and responsibility. A spellbinding and stunning debut, The Returned is an unforgettable story that marks the arrival of an important new voice in contemporary fiction.Trailer for the TV series based on the novel can be found at http://www.youtube.com/watch?v=0e7vp9...

    Once, he was an Ivy League scholar with a promising future at NASA; now, at forty, he is broke, homeless, and minutes away from blowing his brains out in a diabolical modern-day joust. It wasn't meant to be this way. An innocent vacation turned into an epic intercontinental journey that saw Nikhil become first a genocide survivor, then a Buddhist monk, a drug lord, a homeless accountant, a software mogul and a deadly game fighter. Now, twenty years later, Nikhil aka Johnny is tired of running. With the Colombian mafia on his trail and his abandoned wife and son ten thousand miles away, he prepares for his final act, aware that he will have lost even if he wins. Or will he? Is there any greater victory than living a life that knows no limits, a world that has seen no boundaries? From the bestselling author of Keep Off the Grass comes the once-in-a-lifetime story of an ordinary man fighting an extraordinary destiny. Can he pick up the pieces one last time or will Nikhil, now Johnny, go down for good?

    The only time teenage Wade Watts really feels alive is when he's jacked into the virtual utopia known as the OASIS. Wade's devoted his life to studying the puzzles hidden within this world's digital confines, puzzles that are based on their creator's obsession with the pop culture of decades past and that promise massive power and fortune to whoever can unlock them. But when Wade stumbles upon the first clue, he finds himself beset by players willing to kill to take this ultimate prize. The race is on, and if Wade's going to survive, he'll have to win—and confront the real world he's always been so desperate to escape.

    After escaping the Texas brothel where she'd been a virtual prisoner, Lucinda Carter heads for Middle Bayou to meet her lover, who has a plan to make them both rich, chasing rumors of a pirate's buried treasure. Meanwhile Nate Cannon, a young Texas policeman with a pure heart and a strong sense of justice, is on the hunt for a ruthless killer named McGill who has claimed the lives of men, women, and even children across the frontier. Who--if anyone--will survive when their paths finally cross? As Lucinda and Nate's stories converge, guns are drawn, debts are paid, and Kathleen Kent delivers an unforgettable portrait of a woman who will stop at nothing to make a new life for herself.

    In Overcoming the Five Dysfunctions of a Team, Lencioni offers more specific, practical guidance for overcoming the Five Dysfunctions--using tools, exercises, assessments, and real-world examples. He examines questions that all teams must ask themselves: Are we really a team? How are we currently performing? Are we prepared to invest the time and energy required to be a great team? Written concisely and to the point, this guide gives leaders, line managers, and consultants alike the tools they need to get their teams up and running quickly and effectively.