Based on Don Lowry's True ColorsÒ model, you will discover tips for understanding, appreciating and relating to each style. Lighthearted anecdotes convey concepts in �real life� situations, offering immediately useful methods for resolving conflicts, opening lines of communication, and enhancing personal effectiveness. Convenient reference lists and a set of color character cards are included for easy determination of your True Colors spectrum. The end result is a celebration of the uniqueness in yourself and others.

    Business-related applications are evident throughout, and the book is relevant for anyone seeking a solid grounding in NLP.Also included are are fascinating perspectives from leading NLP practitioners. A chapter on 'NLP in Action' gives you an overview of practical applications of NLP, featuring profiles and interviews with people involved in those disciplines, including NLP in sports, education, leadership, selling, health, relationships and personal development.NOT GOT MUCH TIME?One, five and ten-minute introductions to key principles to get you started.AUTHOR INSIGHTSLots of instant help with common problems and quick tips for success, based on the authors' many years of experience.TEST YOURSELFTests in the book and online to keep track of your progress.EXTEND YOUR KNOWLEDGEExtra online articles at www.teachyourself.com to give you a richer understanding of NLP.THINGS TO REMEMBERQuick refreshers to help you remember the key facts.TRY THISInnovative exercises illustrate what you've learnt and how to use it.

    So do our politicians.We're not listening.And no one is listening to us.Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here.In this always illuminating and often humorous deep dive, Murphy explains why we’re not listening, what it’s doing to us, and how we can reverse the trend. She makes accessible the psychology, neuroscience, and sociology of listening while also introducing us to some of the best listeners out there (including a CIA agent, focus group moderator, bartender, radio producer, and top furniture salesman). It’s time to stop talking and start listening.

    "The Art of Friendship" shows how making true connections can greatly enhance one's life. Seventy brief essays present simple but effective "rules of connecting" with action points to help you put each rule into practice in daily life. Woven throughout are personal anecdotes from the Horchows, sharing their experiences of friendship. Recognizing that friendships take many forms, the authors offer practical, proven advice that demystifies the process of making friends. The rules include: "How to create rapport-- even in a crowd""How to transform an acquaintance into a friend""When to e-mail, pick up the phone, send a note, or meet in person ""How to maintain long-term friendships ""--and even when it's time to quit"The book opens with a foreword by Malcolm Gladwell (author of "The Tipping Point") that explores the Horchows' special talent for making and keeping friends. Whether your goal is to start a new relationship or reinvest in a longstanding friendship, this inspiring book will reveal how you can build more meaningful connections in your life.

    Related issues such as interpersonal ethics and the role of stereotyping are also discussed.

    Provides a step-by-step, practical explanation of how to talk so people listen, whether in church, with family, at work, or with friends.

    invites us to gauge how attached we are to our own point of view. In The Five Levels of Attachment, he will help you gain awareness of the agreements you have been implicitly making all these years that shape your reality and affect your future and show you how to release the attachments which no longer reflect who you really are.This method is twenty years in the making. When don Miguel Ruiz Jr. began his apprenticeship into his family’s Toltec tradition, he was just fourteen years old. His first task was translating his grandmother’s talks from Spanish into English. One day, as he struggled to keep up with her, she asked him: Are you using knowledge, or is knowledge using you?Finding the answer to this question would shape the destiny of his life. In this groundbreaking work, Ruiz explains each of the Five Levels of Attachment in detail and shows that as our level of attachment to a belief or idea increases, “who we are” becomes directly linked to “what we know.”Our attachment to beliefs—our own and the beliefs of others—manifests as a mask we don’t realize we can take off. But with don Miguel Ruiz’s help, and some Toltec wisdom along the way, we can return to our True, Authentic Selves, unhindered by judgment and free to pursue our true life’s calling.

    Over the past 13 years, he has used his one-of-a- kind method to raise more than $400 million--and now, for the first time, he describes his formula to help you deliver a winning pitch in any business situation.Whether you're selling ideas to investors, pitching a client for new business, or even negotiating for a higher salary, "Pitch Anything "will transform the way you position your ideas.According to Klaff, creating and presenting a great pitch isn't an art--it's a simple science. Applying the latest findings in the field of neuroeconomics, while sharing eye-opening stories of his method in action, Klaff describes how the brain makes decisions and responds to pitches. With this information, you'll remain in complete control of every stage of the pitch process."Pitch Anything" introduces the exclusive STRONG method of pitching, which can be put to use immediately: Setting the Frame Telling the Story Revealing the Intrigue Offering the Prize Nailing the Hookpoint Getting a DecisionOne truly great pitch can improve your career, make you a lot of money--and even change your life. Success is dependent on the method you use, not how hard you try. "Better method, more money," Klaff says. "Much better method, much more money." Klaff is the best in the business because his method is much better than anyone else's. And now it's yours.Apply the tactics and strategies outlined in "Pitch Anything" to engage and persuade your audience--and you'll have more funding and support than you ever thought possible.

    If we can understand what makes these gatherings effective and memorable, then we can reframe and redirect them to benefit everyone, host and guest alike. Parker defines a gathering as three or more people who come together for a specific purpose. When we understand why we gather, she says -- to acknowledge, to learn, to challenge, to change -- we learn how to organize gatherings that are relevant and memorable: from an effective business meeting to a thought-provoking conference; from a joyful wedding to a unifying family dinner. Drawing on her experience as a strategic facilitator who's worked with such organizations as the World Economic Forum, the Museum of Modern Art, and the retail company Fresh, Parker explains how ordinary people can create remarkable occasions, large and small. In dozens of fascinating examples, she breaks down the alchemy of these experiences to show what goes into the good ones and demonstrates how we can learn to incorporate those elements into all of our gatherings. The result is a book that's both journey and guide, full of big ideas with real-world applications that will change the way you look at a business meeting, a parent-teacher conference, and a backyard barbecue.

    It can also happen when we are with people. Online friends, followers, or “likers” don’t necessarily add up to much when you crave fulfilling interaction, and satisfying, long-term relationships are not a mystery to be left up to chance (or technology). The good news is that, according to relationship coach Kira Asatryan, loneliness has a reliable antidote: the feeling of closeness. We can and should cultivate closeness in our relationships using the steps outlined in this book: knowing, caring, and mastering closeness.Whether with romantic partners, friends, family members, or business colleagues, these techniques will help you establish true closeness with others. The simple and straightforward actions Asatryan presents in this wonderfully practical book will guide you toward better relationships and less loneliness in all social contexts.

    This theory was further developed in Steiner’s book Games Alcoholics Play. Dr. Berne, in What Do You Say After You Say Hello?, acknowledged Steiner’s important role in the analysis of “life scripts” which we choose at an early age and which rule every detail of our lives until our death.In Scripts People Live, Steiner expands upon this belief to show that people are innately healthy but develop a pattern early in life based upon negative or positive influences of those around them. Thus children decide, however unconsciously, whether they will be happy or depressed, winners or failures, strong or dependent, and having decided, they spend the rest of their lives making the decision come true. For those who choose a negative script, the consequences can be disastrous unless they make a conscious decision to change.Steiner’s classic in psychological theory, with a new foreword by the author, offers a hopeful and practical analysis so that we all may rewrite our life scripts and lead more meaningful and fulfilling lives.

    In stories drawn from her own experiences and from the lives of other women, she points toward the moments of extraordinary strength, courage, and resilience that result from confronting and overcoming fear. And she outlines the steps anyone can take to conquer fear. Her book shows us how to become bold from the inside out--from feeling comfortable in our own skin to getting what we want in love and at work to changing the world.

    Marc Brackett, author of Permission to Feel, knows why. And he knows what we can do. "We have a crisis on our hands, and its victims are our children."Marc Brackett is a professor in Yale University's Child Study Center and founding director of the Yale Center for Emotional Intelligence. In his 25 years as an emotion scientist, he has developed a remarkably effective plan to improve the lives of children and adults - a blueprint for understanding our emotions and using them wisely so that they help, rather than hinder, our success and well-being. The core of his approach is a legacy from his childhood, from an astute uncle who gave him permission to feel. He was the first adult who managed to see Marc, listen to him, and recognize the suffering, bullying, and abuse he'd endured. And that was the beginning of Marc's awareness that what he was going through was temporary. He wasn't alone, he wasn't stuck on a timeline, and he wasn't "wrong" to feel scared, isolated, and angry. Now, best of all, he could do something about it.In the decades since, Marc has led large research teams and raised tens of millions of dollars to investigate the roots of emotional well-being. His prescription for healthy children (and their parents, teachers, and schools) is a system called RULER, a high-impact and fast-effect approach to understanding and mastering emotions that has already transformed the thousands of schools that have adopted it. RULER has been proven to reduce stress and burnout, improve school climate, and enhance academic achievement. This book is the culmination of Marc's development of RULER and his way to share the strategies and skills with readers around the world. It is tested, and it works.This book combines rigor, science, passion and inspiration in equal parts. Too many children and adults are suffering; they are ashamed of their feelings and emotionally unskilled, but they don't have to be. Marc Brackett's life mission is to reverse this course, and this book can show you how.

    It should ultimately serve to lower or remove the walls of misunderstanding which unduly separate us human beings, one from another...' Although we have developed the technology to make communication more efficent and to bring people closer together, we have failed to use it to build a true global community. Dr M. Scott Peck believes that if we are to prevent civilization destroying itself, we must urgently rebuild on all levels, local, national and international and that is the first step to spiritual survival. In this radical and challenging book, he describes how the communities work, how group action can be developed on the principles of tolerance and love, and how we can start to transform world society into a true community.

    Stoker offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results.