You can get a cup at any caf, sandwich bar or restaurant anywhere. So how did Starbucks manage to reinvent coffee as a whole new experience, and create a hugely successful brand in the process? The Starbucks Story tells the brand's story from its origins in a Seattle fish market to its growing global presence today. This is a story that has unfolded quickly - at least in terms of conventional business development. Starbucks is a phenomenon. Unknown 15 years ago, it now ranks among the 100 most valuable brands in the world. It has become the quintessential brand of the modern age, built around the creation of an experience that can be consistently reproduced across the world. Originally published in 2004 as 'My Sister's A Barista: How they made Starbucks a home away from home', this new 2012 edition has been updated to bring the brand up to date.

    In it, Oshry explains why so many efforts at creating more satisfying and productive systems end in disappointment, and proposes an entirely new framework for dealing with human behavior.

    Businesses of the future need all hands on deck when implementing new ways to stimulate grown and cost efficiency, and this includes human resources. In HR Transformation, the team presents a four-phase model of transformation that shows you step-by-step how to make meaningful progress in contributing to the performance of your company by redesigning HR to work as a strategic partnership.From the "#1 Management Educator & Guru"-BusinessWeek"The authors have presented us with an accessible, readable, and practical illustration of a clear path for successful strategy execution in a complex environment." -Majed Al Romaithi, Executive Director, Abu Dhabi Investment Authority"HR can only transform organizations if it transforms HR. This book shows us how. HR Transformation would have been important in the past-it is critical now! We are entering a new world. HR Transformation can help our organizations thrive in the midst of uncertainty." -Marshall Goldsmith, author of the Wall Street Journal bestsellers What Got You Here Won't Get You There and Succession: Are You Ready? "Ulrich and his colleagues talk tough and provide a detailed blueprint for how those of us in the field can use our own tools to do a "720-degree" evaluation of ourselves. We cannot contribute to the success of our organizations until we upgrade ourselves." -Linda A. Hill, Wallace Brett Donham Professor of Business Administration, Harvard Business School"Based on groundbreaking research with hundreds of companies and thousands of executives, HR Transformation provides compelling theory and practical tools to create alignment between strategy, systems, and people. This important book should be read carefully by leadership teams everywhere." -Mark Huselid, Professor of HR Strategy, Rutgers University, Co-author of The HR Scorecard, The Workforce Scorecard, and The Differentiated WorkforceTurn to the front matter for more than thirty rousing endorsements of HR Transformation.INCLUDES CASE STUDIES FROM Intel, Pfizer, Takeda, Flextronics

    In this first book of the Sales Blueprints series, Jacco Van Der Kooij and Fernando Pizarro break down the science of sales into its basic elements. Unlike any book before it, The SaaS Sales Method exposes the math the underpins each stage in revenue production, from marketing, to sales, to customer success, and infers how revenue leaders should structure their processes, organizations, and training in each. By linking all three functions, The SaaS Sales Method provides a framework for the modern revenue leader to understand and improve their entire system, shifting from what the authors call a superstar culture to a science culture in the process. While subsequent books in the series go into depth on the specifics of each revenue function and the skills needed to succeed in each, The SaaS Sales Method is the glue that holds the entire approach together.

    On their travels, Edward works to overcome the challenge of reintegrating with his siblings and parents. They try to work together in search of a brighter future, all feel the strain of losing their home and livelihood. Edward is not the same boy as when he left home and must balance his hard-fought independence with his role as brother and son.Despite optimism for the future and escaping the destruction of Azalon, a dark threat looms over the family’s hope of rebuilding. Edward’s skills continue to progress, but will it be enough to protect the family’s fragile beginnings? Overcoming his own fears and personal demons is the biggest challenge Edward must face as he chooses a future with his family, or one of an adventurer.

    That’s not physically possible, but if you could Nick Matthew would have done it by the bucket-load. Throughout his 15-year career, Matthew has fought his way to the top of the PSA World Rankings in his gladiatorial sport, winning 25 World Tour titles, including being crowned world champion on two occasions and British Open champion three times. Nick holds the record of five British National titles in addition to being crowned Men’s Singles and Men’s Doubles Gold Medalist at the 2010 Commonwealth Games making him England’s most successful player. Sweating Blood: My Life In Squash is much more than the tale of a squash player. In this brutally honest story: Nick psychoanalyses his own obsessive-compulsive personality and explains how it helps him win; He remembers how, as a late developer, he was constantly told he lacked the talent to succeed yet went on to become the most successful English player of all time; He gives an amazing behind-the-scenes access to the sport: the prize money, the anti-doping, the gruesome training, the post-match celebrations, the crazy players on the PSA World Tour and the far-flung corners of the globe where he competes; He remembers the career-threatening shoulder operation that eventually put him on the road to World Championship and Commonwealth Games glory; He tries to understand how his relationship with another top British player went so horribly wrong; He digs back into his Yorkshire upbringing and remembers the colourful characters who turned him into the champion he is today; And he pinpoints the most crucial moments in his career – the moments when he really felt like he was sweating blood.

    Over fifty checklists are included to take you through a structured KPI implementations process step by step. The book also includes download links for free instant access to all the templates used.

    Estranged from her husband because of her infidelities she is losing her husband Edwin to another woman, who happens to be his best friend. Grace Trufant learns she is pregnant and not sure of the paternity of the child. The threat of single motherhood is not a situation she will entertain. Grace plots and schemes to keep ties with her former lover Brian and her estranged husband intact until the arrival of her baby. Once again she is back to her old tricks but fate plays a greater part in the plan. Tragedy, death and unexpected meetings throw salt in the game as Grace maneuvers to take advantage of all situations. Grace is not the only woman with FeMALE TRAITS in this one. Felicia Hubert, wife of successful accountant Stacey Hubert, has plans of her own. Thinking the grass is greener on the other side as she goes through a mid-life crisis proves to be too much for her to bear. Check out the moves in FeMALE TRAITS II.

    He played a sold-out show, and I had front row tickets. It was like nothing I had ever experienced before.Micah said some things to the audience near the end of the performance—some personal things about his own life. I wasn't normally the type of person to follow clues, but Micah's songs and his life before stardom seemed interesting.I was curious about the mysteries of his past. I thought I might try to find out more. I had no idea that the search and events that followed would change my life forever.

    Then she might have been able to steel herself against the flood of emotions seeing Rio released. No matter how hard she wishes, she couldn’t go back to a time when they’d planned to spend their lives together; a time before a secret tore them apart. Now, she’s the maid and he’s her billionaire boss. For Rio, The Cove and Seattle were new distractions from his old heartache. Forced to face the past and the desire he still carries for Selene in his heart, Rio wants nothing more than to turn her away. Then he meets her daughter... He can’t deny a single mom and her child a place to stay. The secret haunts Selene and she’s not sure Rio will want her in his home once he knows the truth. She’ll risk everything to find out.

    Wealthy, talented and gifted with prodigious abilities, there is is little doubt that he is blessed. However, recent events appear to suggest otherwise. Verre is a vast place with daemons and cultivators aplenty. Their schemes and secrets are legion. Valerian finds himself skirting the fringes of some of the greatest his land has to offer and unfortunately for him, he is being inexorably drawn in. There is only one way to keep afloat; grow, train, survive!

    Great cinematic appeal. Hollywood should grab it fast."-- Ivor Davis / New York Times Syndicate An intimate, Humorous Tale of a Thrilling Escape From childhood. He wanted a party, they threw him a circumcision. He wanted sour cream, he got bugs. Stealing the Borders is a witty survivor story about a boy who grew up experiencing German bombs, chills of Siberia, and life in a refugee camp. - Then came the real test - the chaotic streets of New York. As he had no schooling till the age of 16, Rais developed an extraordinary instinct for survival and an uncanny perspective that allows him to see the wry side of every situation. Laugh with him, as you read the inspiring story of his escape from war-torn Europe and eventual success in the United States. Don't try to tell him he had a deprived childhood he's convinced it was a privilege! Follow his hilarious antics in his warm and touching autobiography. - He stole the border, he'll steal your heart.

    Can they both put their trust in God’s timing? Joshua Banks has never been on a second date in his life. The examples he grew up with caused him to close his heart to anything resembling a relationship. But when his meddling friend invites a woman from her church to accompany him to a ball, he finds himself wanting more from the forced upon him blind date. All his plans go out the window when she unexpectedly kisses him. But when she tells him her reasons, she leaves him with more questions than answers. He throws caution to the wind in order to untangle her secrets only to find she’s what he needed to rebuild his faith in humanity. Kara Bell only agreed to go out with a stranger as one last act of service. She doesn’t expect the undeniable connection. Knowing a relationship between them isn’t possible, she does something out of her character. But the stolen kiss leads to hope that died long ago. Now she’s racing the clock to mend his broken spirit. But she’s afraid her attempt to bring him happiness will do the opposite. She pushes past her doubt in order to do the impossible. But can she accomplish her goals before God calls her home? Author’s Note: This story is close to my heart. The heroine in the story suffers from the same disease that has taken up residence in my own body. Kara’s story is emotional, and I hope impactful. I tried to handle the issue delicately. This is my story and although the journey might be rough, it ends happily.

    It contains a collection of eye-openers that is a treasure chest for pioneers of new organizational ideas, A fantastic toolbox for use in future missions!"--Lise B. Hvatum, product development manager, Schlumberger"If you have need of changing your organization, and especially of introducing new techniques, then you want to understand what is in this book. It will help you avoid common pitfalls that doom many such projects and will show you a clear path to success. The techniques are derived from the experience of many individuals and organizations. Many are also fun to apply. This stuff is really cool--and really hot."--Joseph Bergin, professor of computer science, Pace University, New York"If change is the only guarantee in life, why is it so hard to do? As this book points out, people are not so much resistant to change itself as they are to being changed. Mary Lynn and Linda have successfully used the pattern form to capture and present the recurring lessons of successful change efforts and have placed a powerful knowledge resource in the hands of their readers."--Alan O'Callaghan, researcher, Software Technology Research Laboratory, De Montfort University, United Kingdom"The most difficult part of absorbing patterns, or any technology, into an organization is overcoming the people issues. The patterns in this book are the documentation of having gone through that experience, giving those that dare push the envelope a head start at success."--David E. DeLano, IBM Pervasive Computing"If you have ever wondered how you could possibly foster any cultural changes in your organization, in this book you will find a lot of concrete advice for doing so. I recommend that everyone read this book who has a vast interest in keeping his or her organization flexible and open for cultural change."--Jutta Eckstein, Independent Consultant, Objects In Action Author of "Agile Software Development in the Large"48 Patterns for Driving and Sustaining Change in Your OrganizationChange. It's brutally tough to initiate, even harder to sustain. It takes too long. People resist it.But without it, organizations lose their competitive edge. Fortunately, you can succeed at making change. In "Fearless Change, " Mary Lynn Manns and Linda Rising illuminate 48 proven techniques, or patterns, for implementing change in organizations or teams of all sizes, and show you exactly how to use them successfully.Find out how toUnderstand the forces in your organization that drive and retard changePlant the seeds of changeDrive participation and buy-in, from start to finishChoose an "official skeptic" to sharpen your thinkingMake your changes appear less threateningFind the right timing and the best teaching momentsSustain your momentumOvercome adversity and celebrate successInspired by the "pattern languages" that are transforming fields from software to architecture, the authors illuminate patterns for every stage of the change process: knowledge, persuasion, decision, implementation, and confirmation. These flexible patterns draw on the experiences of hundreds of leaders. They offer powerful insight into change-agent behavior, organizational culture, and the roles of every participant.Best of all, they're easy to use--"and they work!"

    Live well, laugh often, love much and share God's blessings. We all know that laughter is the best medicine, and this is true, Laughter is a powerful antidote to stress, pain, and conflict. Nothing works faster or more dependably to bring your mind and body back into balance than a good laugh. Humor lightens your burdens, inspires hopes, connects you to others, and keeps you grounded, focused, and alert. Read our collection of jokes and funny short stories. These jokes and funny stories are collected from different sources in the Internet. Download our book now, and laugh out those stress away. Please note that this book is categorized under Jokes for Adults and may contain some offensive jokes and stories, and it is your discretion as a customer whether to share the jokes and stories with others.