Team Building: Proven Strategies for Improving Team Performance


W. Gibb Dyer Jr. - 1972
    The ideas are proven by several decades of experience and well-supported in the text with numerous examples.

A Hidden Wholeness: The Journey Toward an Undivided Life


Parker J. Palmer - 2004
    Here he speaks to our yearning to live undivided lives--lives that are congruent with our inner truth--in a world filled with the forces of fragmentation. Mapping an inner journey that we take in solitude and in the company of others, Palmer describes a form of community that fits the limits of our active lives. Defining a "circle of trust" as "a space between us that honors the soul," he shows how people in settings ranging from friendship to organizational life can support each other on the journey toward living "divided no more."This paperback edition includes two new and useful features. Circles of Trust is a DVD containing interviews with Parker J. Palmer and footage from retreats he facilitated for the Center for Courage & Renewal (www.CourageRenewal.org). Bringing the Book to Life, by Caryl Hurtig Casbon and Sally Z. Hare, is a reader's and leader's guide to exploring the themes in A Hidden Wholeness. The DVD illuminates and illustrates the principles and practices behind circles of trust. The guide includes questions that connect the DVD to the book, offering "a conversation with the author" as well as an engagement with the text. Together, these features give readers new ways to internalize the themes of A Hidden Wholeness and share with others this approach to sustaining identity and integrity in all the venues of our lives.Inspired by Palmer's writing and speaking--and challenged by the conditions of twenty-first century life--people across the country, from many walks of life, have been coming together in circles of trust to reclaim their integrity and help foster wholeness in their workplaces and their world.For over a decade, the principles and practices in this book have been proven on the ground--by parents and educators, clergy and politicians, community organizers and corporate executives, physicians and attorneys, and many others who seek to rejoin soul and role in their private and public lives.A Hidden Wholeness weaves together four themes that its author has pursued for forty years: the shape of an integral life, the meaning of community, teaching and learning for transformation, and nonviolent social change. The hundreds of thousands of people who know Parker Palmer's books will be glad to find the journey continued

Against the Tide: Rickover's Leadership Principles and the Rise of the Nuclear Navy


Dave Oliver - 2014
    Hyman Rickover made a unique impact on American and Navy culture. Dave Oliver is the first former nuclear submarine commander who sailed for the venerable admiral to write about Rickover's management techniques. Oliver draws upon a wealth of untold stories to show how one man changed American and Navy culture while altering the course of history.The driving force behind America's nuclear submarine navy, Rickover revolutionized naval warfare while concurrently proving to be a wellspring of innovation that drove American technology in the latter half of the twentieth-century. As a testament to his success, Rickover's single-minded focus on safety protected both American citizens and sailors from nuclear contamination, a record that is in stark contrast to the dozens of nuclear reactor accidents suffered by the Russians.While Rickover has been the subject of a number of biographies, little has been written about his unique management practices that changed the culture of a two-hundred-year-old institution and affected the outcome of the Cold War. Rickover's achievements have been obscured because they were largely conducted in secret and because he possessed a demanding and abrasive personality that alienated many potential supporters. Nevertheless he was an extraordinary manager with significant lessons for all those in decision-making positions.The author had the good fortune to know and to serve under Rickover during much of his thirty-year career in the Navy and is singularly qualified to demonstrate the management and leadership principles behind Rickover's success.

The War for Kindness: Building Empathy in a Fractured World


Jamil Zaki - 2019
    We struggle to understand people who aren't like us, but find it easy to hate them. Studies show that we are less caring than we were even thirty years ago. In 2006, Barack Obama said that the United States was suffering from an "empathy deficit." Since then, things seem to have only gotten worse.It doesn't have to be this way. In this groundbreaking book, Jamil Zaki shares cutting-edge research, including experiments from his own lab, showing that empathy is not a fixed trait--something we're born with or not--but rather a skill that can be strengthened through effort. He also tells the stories of people who embody this new perspective, fighting for kindness in the most difficult of circumstances. We meet a former neo-Nazi who is now helping to extract people from hate groups, ex-prisoners discussing novels with the judge who sentenced them, Washington police officers changing their culture to decrease violence among their ranks, and NICU nurses fine-tuning their empathy so that they don't succumb to burnout.Written with clarity and passion, The War for Kindness is an inspiring call to action. The future may depend on whether we accept the challenge.Praise for The War for Kindness"A wide-ranging practical guide to making the world better."--NPR"Relating anecdotes and test cases from his fellow researchers, news events and the imaginary world of literature and entertainment, Zaki makes a vital case for 'fighting for kindness.' . . . If he's right--and after reading The War for Kindness, you'll probably think so--Zaki's work is right on time." --San Francisco Chronicle"In this landmark book, Jamil Zaki gives us a revolutionary perspective on empathy: Empathy can be developed, and, when it is, people, relationships, organizations, and cultures are changed."--Carol Dweck, author of Mindset

Alive at Work: The Neuroscience of Helping Your People Love What They Do


Daniel M. Cable - 2018
    Cable takes leaders into the minds of workers and reveals the surprising secret to restoring their zest for work.Disengagement isn't a motivational problem, it's a biological one. Humans aren't built for routine and repetition. We're designed to crave exploration, experimentation, and learning--in fact, there's a part of our brains, which scientists have coined "the seeking system," that rewards us for taking part in these activities. But the way organizations are run prevents many of us from following our innate impulses. As a result, we shut down.Things need to change. More than ever before, employee creativity and engagement are needed to win. Fortunately, it won't take an extensive overhaul of your organizational culture to get started. With small nudges, you can personally help people reach their fullest potential.

How Conversation Works: 6 Lessons for Better Communication


Anne Curzan - 2012
    And like it or not, it’s one of the most important things you do on a daily basis. Successful conversationshelp you advance professionally and make, maintain, and deepen relationships. Moreover, research shows that talking, when done on a substantive level, is correlated with a feeling of happiness and general well-being.Being a great conversationalist requires practice and effort. The good news is it’s a skill set anyone can acquire and refine. In just six lectures, How Conversation Works: 6 Lessons for Better Communication will teach you key strategies that can dramatically improve your ability to converse with anyone, from strangers to supervisors. Delivered by award-winning English professor Anne Curzan of the University of Michigan, this highly practical course focuses on the fundamental principles you need to know to become more conversationally aware and savvy at home, in the workplace, and beyond.You’ll be amazed by how much you can learn by stepping back from conversations and examining how they operate. You’ll notice things you never picked up on before—like what kind of speaker you are, the strategies you typically rely on (often without realizing it), and the subtleties of the strategies others may use when speaking with you. You’ll find yourself putting these lessons into practice to create more effective dialogues from the very first lecture.Choose Your Words WiselyAn expression like “shooting the breeze” makes conversation sound easy and free-flowing, but even low-stakes conversations have an underlying systematic structure that propels them along. This course examines that framework while showing you how the effective selection of words can help you forge connections and accomplish your objectives.Professor Curzan walks you through techniques for negotiating a variety of difficult situations, from proffering successful apologies to engaging in “face-threatening acts”—those uncomfortable moments that have the potential to do damage if your words aren’t chosen carefully.You’ll learn graceful ways of pointing out a mistake; asking someone to do something he or she doesn’t want to do; preparing a person for “no”; asking for a big favor; and providing information the recipient doesn’t want to hear.Conversations can only deepen connections when you pull your weight. In How Conversation Works, you’ll learn this involves knowing how to skillfully open and close an exchange, take turns speaking or “negotiate the conversational floor,” and send people subtle signals.Perhaps most important is sharing the burden to make discussions feel more mutual and enjoyable. These lectures arm you with numerous conversation-facilitating devices such as asking your fair share of questions and follow-up questions, which requires active listening; providing informative (but not overly informative!) answers to other people’s questions; introducing new topics for discussion and picking up on the topics of others; and telling good stories and helping good stories along.Talk Your Way to SuccessWhether you want to build rapport with colleagues, promote your accomplishments in an interview, give a winning presentation, ingratiate yourself with your boss, or even create a connection on a first date, knowing what to say and how to say it allows for more productive, smoother interactions. How Conversation Works helps you get ahead by outlining simple techniques for accomplishing all of this and more.Short vignettes featuring professional actors demonstrate what to do—and what not to do—in a variety of everyday scenarios such as striking up a conversation at a party. In video formats, green-screen technology places the professor in a range of environments as she provides concrete advice for taking an uncomfortable conversation in a new direction, making polite requests, mastering the “humble brag,” limiting your “talk time,” and monitoring your use of distracting discourse markers such as “um” and “you know.”In addition to sharing these out-the-door tips and techniques, Professor Curzan dispels common myths about conversation and presents enlightening research on how the conversational styles of men and women share much in common, despite differences in socialization; how you may be perceived for using direct speech or sentence fillers; how language-style matching quickly creates a sense of compatibility; how parents serve as conversational role models; and how e-communication has surprisingly systematic conventions.A Guide for the Real WorldAs a professor of English and linguistics and member of the American Dialect Society, Professor Curzan offers a refreshing yet scholarly take on the subject of conversation. Using a developmental and skills-based approach that gets right to the heart of the matter, her course provides tangible, actionable methods that can be worked into your conversational repertoire immediately. At first, the newfound awareness you’ll acquire from How Conversation Works may cause you to become self-conscious when you speak, but the act of “conversational noticing” will soon become second nature. Before long, you’ll realize you have the tools to make yourself clearly understood, put others at ease, rescue a conversation that’s gone wrong—and keep conversations from going off course in the first place.

Collaboration: How Leaders Avoid the Traps, Build Common Ground, and Reap Big Results


Morten T. Hansen - 2009
    In fact, most cross-unit collaborative efforts end up wasting time, money, and resources. How can managers avoid the costly traps of collaboration and instead start getting the results they need?In this book, Hansen shows managers how to get collaboration right through "disciplined collaboration"-- a practical framework and set of tools managers can use to:· Assess when--and when not--to pursue collaboration across units to achieve goals· Identify and overcome the four barriers to collaboration· Get people to buy into the larger picture, even when they own only a small piece of it· Be a "T-Shaped Manager," collaborating across divisions while still working deeply in your own unit· Create networks across the organization that are not large, but nimble and effectiveBased on the author's long-running research, in-depth case studies, and company interviews, Collaboration delivers practical advice and tools to help your organization collaborate--for real results.

Creativity: Unleashing the Forces Within


Osho - 1999
    In today's world, the ability to respond creatively to new challenges is demanded of everybody, from corporate CEOs to "soccer moms." Those whose toolbox for dealing with life includes only what they have learned in the past from their parents and their teachers are at a distinct disadvantage both in their relationships and in their careers. Making a switch from imitative and rule-bound behavior to creative innovation and flexibility requires a profound change in our attitudes about ourselves and our capabilities.Creativity is a handbook for those who understand the need to bring more creativity, playfulness, and flexibility to their lives. It's a manual for thinking "outside the box"-and learning to live there as well.

The Connecting Church


Randy Frazee - 2001
    Original.

The Reflective Life: Becoming More Spiritually Sensitive to the Everday Moments of Life (Reflective Living Series)


Ken Gire - 1998
    How do we, like Mary, create "pauses" in our days to hear what the Savior has to say to us? How do we make time for the things that ultimately matter? Ken Gire unlocks the door to change by introducing us to a centuries-old tradition--reflective living.

The Map: The Way of All Great Men


David Murrow - 2010
    Thrown headlong into a global chase, author David Murrow must race to find the map before it falls into the wrong hands and disappears forever.The Map, which  begins as an action thriller and then transitions into a modern-day parable, reveals the path every great man – including Christ himself – has walked.In this dynamic follow-up to the best-selling Why Men Hate Going to Church, Murrow cleverly translates the masculine spiritual life into an actual, ink-on-paper map. Then he shows men where to find the map in the New Testament and how to walk its ancient paths today.

Change Your Questions, Change Your Life: 12 Powerful Tools for Leadership, Coaching, and Life


Marilee G. Adams - 2016
    The book's informative Choice Map helps guide you through this Question Thinking process. The result? More effective communication, greater collaboration, and highly effective solutions to problems in any situation.Change Your Questions, Change Your Life is an international bestseller whose global reputation has spread largely through word of mouth. The extensively revised third edition includes a new introduction and epilogue and two powerful new tools that show how Question Thinking can dramatically improve coaching and leadership. This entertaining, step-by-step book can make a life-transforming difference--it already has for hundreds of thousands of people around the world. Great results really do begin with great questions. Marilee Adams's clear instructions show you how!

Let Go: It's time for us to let go of shame, expectation and our addiction to social media


Hugh van Cuylenburg - 2021
    As death rates soared and lockdowns radically altered our lives, the Resilience Project founder Hugh Van Cuylenburg was one of the people Australia turned to for advice on how to cope. Under pressure to deliver good news in a historic crisis, it didn’t take long for the Melbourne-based educator to realise he wasn’t coping.Like millions of others around the world, Hugh was forced to reassess life during the 2020–21 pandemic as Covid undermined our sense of safety, strangled our personal connections and saw levels of happiness plunge. After taking the time to address his own feelings, Hugh recognised he was being hamstrung by the same powerful issues that undermine the lives of many: our feelings of shame, our quest for perfection and the toxicity of social media.In this follow-up to the bestselling The Resilience Project: Finding happiness through gratitude, empathy and mindfulness, Hugh combines powerful insight with research and his own disarming and candid storytelling to show how it is possible to let go of the things that hold us back, and to feel connected, safe and happy once more.

Listening to the Light: How to Bring Quaker Simplicity and Integrity into Our Lives


Jim Pym - 1999
    This inspirational little book explores Quaker values and shows how - even if we are not members of the Society of Friends - we can bring Quaker practices and ideals into our everyday lives and relationships with others. Including a fascinating chapter on how to use the tools of Quakerism in a business context, there is also much helpful advice on how to slow down, still the mind and 'let the heart create for us'.

Everybody Matters: The Extraordinary Power of Caring for Your People Like Family


Bob Chapman - 2015
    MagazineStarting in 1997, Bob Chapman and Barry-Wehmiller have pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions, to be moved around, "managed" with carrots and sticks, or discarded at will. Instead, Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That’s not a cliché on a mission statement; it’s the bedrock of the company’s success.During tough times a family pulls together, makes sacrifices together, and endures short-term pain together. If a parent loses his or her job, a family doesn’t lay off one of the kids. That’s the approach Barry-Wehmiller took when the Great Recession caused revenue to plunge for more than a year. Instead of mass layoffs, they found creative and caring ways to cut costs, such as asking team members to take a month of unpaid leave. As a result, Barry-Wehmiller emerged from the downturn with higher employee morale than ever before. It’s natural to be skeptical when you first hear about this approach. Every time Barry-Wehmiller acquires a company that relied on traditional management practices, the new team members are skeptical too. But they soon learn what it’s like to work at an exceptional workplace where the goal is for everyone to feel trusted and cared for—and where it’s expected that they will justify that trust by caring for each other and putting the common good first. Chapman and coauthor Raj Sisodia show how any organization can reject the traumatic consequences of rolling layoffs, dehumanizing rules, and hypercompetitive cultures. Once you stop treating people like functions or costs, disengaged workers begin to share their gifts and talents toward a shared future. Uninspired workers stop feeling that their jobs have no meaning. Frustrated workers stop taking their bad days out on their spouses and kids. And everyone stops counting the minutes until it’s time to go home. This book chronicles Chapman’s journey to find his true calling, going behind the scenes as his team tackles real-world challenges with caring, empathy, and inspiration. It also provides clear steps to transform your own workplace, whether you lead two people or two hundred thousand. While the Barry-Wehmiller way isn’t easy, it is simple. As the authors put it:"Everyone wants to do better. Trust them. Leaders are everywhere. Find them. People achieve good things, big and small, every day. Celebrate them. Some people wish things were different. Listen to them. Everybody matters. Show them." From the Hardcover edition.