Hewitt has even been the inspiration for some of Weller's songs - and he has extraordinary in-depth knowledge of the inspiration behind the rest.Once, when Hewitt interviewed Weller for a music magazine, he complained - 'I don't know why people ask me all these questions. All the answers are in my songs.' Largely unnoticed, Weller has used thirty-years of lyrics to explore his personal history and beliefs. Taking as his starting point these lyrics, alongside a lifetime's friendship, Paolo Hewitt shows us the real Paul Weller, the man inside the music.

    When inexperienced entrepreneurs ask my advice about their idea for a tech startup, they often worry "What if Google decides to compete with us? They will crush us!" I respond that far more startups die of suicide than homicide. If you can avoid hurting yourself, then you are already better off than most of your competitors. Startups are a chance to build something entirely original with brilliant and ambitious people. But startups are also dangerous. Limited money means there is little room for mistakes. One bad decision can mean bankruptcy. The potential payoff attracts capital, which in turn attracts scam artists. The unscrupulous often lack the skills needed to succeed, but sometimes they are smart enough to trick investors. Even entrepreneurs who start with a strong moral compass can find that the threat of failure unmoors their ethics from their ambition. Emotions matter. We might hope that those in leadership positions possess strength and resilience, but vanity and fragile egos have sabotaged many of the businesses that I’ve worked with. Defeat is always a possibility, and not everyone finds healthy ways to deal with the stress. In this book I offer both advice and also warnings. I've seen certain self-destructive patterns play out again and again, so I wanted to document one of the most extreme cases that I've witnessed. In 2015 I worked for a startup that began with an ingenious idea: to use the software techniques known as Natural Language Processing to allow people to interact with databases by writing ordinary English sentences. This was a multi-billion dollar idea that could have transformed the way people gathered and used information. However, the venture had inexperienced leadership. They burned through their $1.3 million seed money. As their resources dwindled, their confidence transformed into doubt, which was aggravated by edicts from the Board Of Directors ordering sudden changes that effectively threw away weeks' worth of work. Every startup forces its participants into extreme positions, often regarding budget and deadlines. Often these situations are absurd to the point of parody. Therefore, there is considerable humor in this story. The collision of inexperience and desperation gives rise to moments that are simply silly. I tell this story in a day-to-day format, both to capture the early optimism, and then the later sense of panic. Here then, is a cautionary tale, a warning about tendencies that everyone joining a startup should be on guard against."

    Jones and George are dedicated to the challenge of "Making It Real" for students. The authors present management in a way that makes its relevance obvious even to students who might lack exposure to a "real-life" management context. This is accomplished thru a diverse set of examples, and the unique, and most popular feature of the text, the "Manager as a Person" Chapter 2. This chapter discusses managers as real people with their own personalities, strengths, weaknesses, opportunities, and problems and this theme is carried thru the remaining chapters. This text also discusses the importance of management competencies--the specific set of skills, abilities, and experiences that gives one manager the ability to perform at a higher level than another in a specific context. The themes of diversity, ethics, globalization, and information technology are integrated throughout.

    The barn is a big, scary place, but a very kind spider named Charlotte befriends him. Then life on the farm doesn't seem so bad--until Wilbur discovers a terrible secret. He won't live to see another spring. Charlotte promises to come up with a brilliant plan. Will she be able to save Wilbur before it's too late?

    But now any business can be devastated virtually overnight by something better and cheaper. How can executives protect themselves and harness the power of Big Bang Disruption? Just a few years ago, drivers happily spent more than $200 for a GPS unit. But as smartphones exploded in popularity, free navigation apps exceeded the performance of stand-alone devices. Eighteen months after the debut of the navigation apps, leading GPS manufacturers had lost 85 percent of their market value. Consumer electronics and computer makers have long struggled in a world of exponential technology improvements and short product life spans. But until recently, hotels, taxi services, doctors, and energy companies had little to fear from the information revolution. Those days are gone forever. Software-based products are replacing physical goods. And every service provider must compete with cloud-based tools that offer customers a better way to interact. Today, start-ups with minimal experience and no capital can unravel your strategy before you even begin to grasp what’s happening. Never mind the “innovator’s dilemma”—this is the innovator’s disaster. And it’s happening in nearly every industry. Worse, Big Bang Disruptors may not even see you as competition. They don’t share your approach to customer service, and they’re not sizing up your product line to offer better prices. You may simply be collateral damage in their efforts to win completely different markets. The good news is that any business can master the strategy of the start-ups. Larry Downes and Paul Nunes analyze the origins, economics, and anatomy of Big Bang Disruption. They identify four key stages of the new innovation life cycle, helping you spot potential disruptors in time. And they offer twelve rules for defending your markets, launching disruptors of your own, and getting out while there’s still time. Based on extensive research by the Accenture Institute for High Performance and in-depth interviews with entrepreneurs, investors, and executives from more than thirty industries, Big Bang Disruption will arm you with strategies and insights to thrive in this brave new world.

    Just to mention a few:Most unicorn founders had no industry experience;There's no disadvantage to being a solo founder or to being a non-technical CEO;Less than 15% went through any kind of accelerator program;Over half had strong competitors when starting--being first to market with an idea does not actually matter. You will also hear the stories of the early days of billion-dollar startups first-hand. The book includes exclusive interviews with the founders/investors of Zoom, Instacart, PayPal, Nest, Github, Flatiron Health, Kite Pharma, Facebook, Stripe, Airbnb, YouTube, LinkedIn, Lyft, DoorDash, Coinbase, and Square, venture capital investors like Elad Gil, Peter Thiel, Alfred Lin from Sequoia Capital and Keith Rabois of Founders Fund, as well as previously untold stories about the early days of ByteDance (TikTok), WhatsApp, Dropbox, Discord, DiDi, Flipkart, Instagram, Careem, Peloton, and SpaceX. Packed with counterintuitive insights and inside stories from people who have built massively successful companies, Super Founders is a paradigm-shifting and actionable guide for entrepreneurs, investors, and anyone interested in what makes a startup successful.

    What do Howard Hughes and 50 Cent have in common, and what do they tell us about Americans and our desires? Why did Sean Connery stop wearing a toupee, and what does this tell us about American customers for any product? What one thing did the Beatles, Malcolm Gladwell and Nike all notice about Americans that helped them win us over? Which uniquely American traits may explain the plights of Krispy Kreme, Ford, and GM, and the risks faced by Starbuck's? Why, after every other plea failed, did "Click It or Ticket" get people to buy the idea of fastening their seat belts? To paraphrase Don Draper's character on the hit show Mad Men, "What do people want?" What is the new American psyche, and how do America's shrewdest marketers tap it? Drawing from dozens of disciplines, the internationally acclaimed marketing expert Harry Beckwith answers these questions with some surprising, even startling, truths and discoveries about what motivates us.

    This powerfully authentic story makes for a compelling read and an invaluable operating manual for life. Chip’s stories are used to create emotional building blocks that define how we can understand and navigate our internal weather and emotions.In business and in life, we tend to gravitate toward people who inspire trust and create positive emotional connections. Yet, we learn very little about emotional intelligence in formal education. That’s what makes reading Emotional Equations so enjoyable -- it’s like taking a fun college course in understanding Curiosity, Jealousy, Despair, Authenticity, Wisdom, and nearly twenty different emotions or emotional states that regularly show up in our lives. Emotional Equations illustrates that the more unpredictable the world is, the more important it is to master our emotions in such a way that our internal world doesn’t mirror the chaos of the external world. Chip’s book amplifies the importance of creating that emotional space in our lives such that we don’t unconsciously react to everything.Chip’s goal is to take the idea of emotional intelligence and transform it into emotional fluency. It’s one thing to study a foreign language in theory, but quite another to try to use it in our daily lives. Emotional Equations provides the tools for doing both.Chip not only provides a comprehensive list of emotional equations that he’s derived, he also shows how to create your own emotional equations by encouraging readers to rethink their relationships with their own emotions and asking the question, “What is this emotion trying to tell me right now, and how can it serve me?” Emotional Equationsis one of those rare books that combine research and theory with actual practice. If you’re interested in learning how to understand and manage emotions both in work and in life, this book will definitely provide some new perspectives and plenty of food for thought."

    Contrary to popular belief, the business world is not that complicated. While every industry and every profession requires specific expertise, the truth is that the "business of business" is relatively simple. For the past seven years, Geoffrey James has written a daily blog that's become one of the most popular business-focused destinations on the web. Tips from Business Without the Bullsh*t:Long work hours mean less work gets done.Multiple studies reveal that working 60 rather than 40 hours a week makes you slightly more productive but only for a little while. After about three weeks, people get burned out, get sick and go absent, and start making avoidable errors.What every boss wants from you.From your boss's perspective your real job is to make the boss successful. There are no exceptions to this rule.Why your resume is your enemy.Only write a resume after you're talking to people inside the hiring firm. Then, customize it to match what you've discovered that they really what.

    These are the men who are powering new India’s leap into the twenty-first century—the faces behind the great Indian success story. You’ll find them all here, the traditional big names of Indian industry: Ratan Tata and Kumar Mangalam Birla; the new gurus of information technology: Nandan Nilekani and Azim Premji; the wizards of the sunrise entertainment and telephony sector: Sunil Bharati Mittal, Subhash Chandra and Rajeev Chandrasekhar .and many more. Essential to the depth of these profiles is that all these men sat down for hours to tell Vir Sanghvi about their hopes, their dreams and their heartbreaks. These are profiles based on fresh information, direct from the mouths of the men of steel themselves. Nobody who wants to understand the contours of the Indian success story can afford to miss this book. It is a highly readable insight into the new India.

    Ending up homeless – not to mention husbandless – has come as an almighty shock. All she wants to do is lie low for a while, but when she arrives in a quiet street in South London she’s in for a surprise.The residents of Farewell Square are anything but quiet. There’s a housewife with a secret that needs to be shared, a publicist whose behaviour outside office hours would shock his clients and an artist who can’t seem to control her lodgers. They’re as intrigued by Lucy as she is by them, and as she’s drawn into their midst, she realises that life can be kind as well as cruel. And that no one has to be lonely if they don’t want to be.

    In order to keep them coming back, you can't just give them good, or even great, customer service...you have to knock their socks off!Completely updated with all new techniques that will help you successfully work with even the most difficult customers, Delivering Knock Your Socks Off Service provides proven tips and strategies for:* meeting customers' expectations and satisfying their needs * becoming easier to do business with * determining the right times to bend or break the rules * becoming fantastic fixers and powerful problem-solvers * coping effectively with ""customers from hell.""Written in the same accessible and humorous style that made this book a classic, the fourth edition features fresh anecdotes and never-before-seen illustrations by cartoonist John Bush, as well as brand-new chapters on important topics including the generational divide, serving customers around the globe, and communicating effectively with coworkers across functions in other departments.Now more powerful than ever, this indispensable guide shows you how to provide better service than your customers have ever imagined

    In Making the World Work Better: The Ideas That Shaped a Century and a Company, journalists Kevin Maney, Steve Hamm and Jeffrey M. O’Brien tell a story of progress that illuminates, and transcends, the rich history of a single enterprise.Through extensive research, they explore IBM’s impact on technology, on the evolving role of the modern corporation and on the way our world literally works. Most intriguingly, they uncover a set of compelling ideas whose greatest impact may lie not in the previous century, but in the next one—ideas with the power to shape a surprising future, and to change the way we think.

    The book illustrates the importance and inevitability of gamification and walks readers through the process of using game mechanics and concepts to motivate staff, engage customers, and ignite business growth in ways previously impossible.Gabe Zichermann is CEO of Gamification Co and Dopamine and is considered one of the world's foremost experts on using game thinking and game mechanics to engage customers and employees. Joselin Linder coauthored the acclaimed Game-Based Marketing with Gabe Zichermann. Her work has appeared on NPR's "This American Life," AOL, and gamification.co.

    The reason? An inability to adapt quickly to new business realities. Established companies are at risk, but it’s no easier being an agile startup, because most of those fail due to their inability to scale. Tomorrow’s business winners—regardless of size or industry—will be the ones that know how to combine scale with agility. In Design to Grow, a Coca-Cola senior executive shares both the successes and failures of one of the world’s largest companies as it learns to use design to be both agile and big. In this rare and unprecedented behind-the-scenes look, David Butler and senior Fast Company editor, Linda Tischler, use plain language and easy-to-understand case studies to show how this works at Coca-Cola—and how other companies can use the same approach to grow their business. This book is a must-read for managers inside large corporations as well as entrepreneurs just getting started.