Thank you, Scott, for a wonderful book that has changed my life!" --Scott Alexander"Compelling...startling...I recommend it for everyone!" --Scott Alexander

    It has been used in over 40 states and seven countries outside the U.S. He provides practical methods for taking action together that are simple and common sense, that use plain language, produce minimum paper and are actually useful to managers, community members and decision-makers. The book's Results Accountability framework can be used to improve the quality of life in communities, cities, counties, states and nations, including everything from the well-being of children to the creation of a sustainable environment. It can help government and private sector agencies improve the performance of their programs and make them more customer-friendly and effective. Results Accountability is a common sense approach that replaces all the complicated jargon-laden methods foisted on us in the past. The methods can be learned and applied quickly, and all the materials are free for use by government and non-profit organizations and for-profit organizations of five persons or less. In addition to presenting practical methods, this book is also makes a contribution to social theory. The book makes a clear distinction between population and performance accountability. While public and private organizations bear responsibility for their own performance, no organization can claim ownership of the well-being of a whole population. Population accountability is not an extension of performance accountability but a separate, and perpetually unfinished, collective enterprise. The book clearly and completely explains the differences and connections betweenthese two forms of accountability. The Results Accountability progression of thought from results to experience, measures, baselines, story, partners, what works and action can be applied to any population challenge from the highest level consideration of world peace to the economic prosperity of nations and states to the safety of children in a particular community. The same thought progression can be applied to any performance accountability challenge from the management of whole governments to large public and private sector agencies to the smallest program and finally to our personal lives. Results accountability may be the only planning framework of this scope.

    Where the world stresses the importance of success, Bird invites readers to embrace nine specific failures in the areas of our personal lives, our relationships, and the church. Why? Because what human wisdom deems indispensable is so often an impediment to our spiritual growth, and what it deems insignificant is so often essential to it.With compelling examples from the Bible and today, Bird paints an enticing picture of the counterintuitive, countercultural life that God wants for us. He helps readers delight in all of the ways that Jesus turned the world upside-down, allowing us to experience true freedom, not from our weaknesses but in the midst of them.

    'Yes' connects us to the world, and carries us into the future. So why do we find it so hard to get others to agree? And how can we improve our chances?The Little Book of Yes contains 21 short essays that outline a range of effective persuasion strategies, each proven to increase the chances that someone will agree to your request. That someone could be a friend, a colleague, a partner, a lover, a manager, a sibling, a parent, even a stranger. The timeless principles and practical lessons in this collection can be used to tackle a variety of everyday challenges, from repairing a soured relationship to negotiating a higher fee for your work, from convincing a dithering friend to take action, to building your social network and personal brand.Full of wisdom from the leaders in influence, with carefully curated advice, this little book is essential reading for any freelancer, manager, entrepreneur, parent or person who wants more from their world.

    If you want to be both passionate about what you do and successful, then you must take control of your professional destiny. Only you can determine who you are, what you can do, and where you want to go. If you are stuck in your career, frustrated at your position within a company, or bored with the profession you have chosen, then it is time to change your thinking. This book will hold your hand while you step back and evaluate where you started, where you are on your career path today, and most important, where you want to be tomorrow. Tired of your current job? Ready for the next steps? Eager to show the world everything you have to offer? Caitlin Friedman and Kimberly Yorio see it all the time: women derailing their careers because they believe that if they just sit quietly, work hard, and please their coworkers, someone upstairs will recognize their talents and dedication and deliver big rewards. But in today’s ultra-competitive workplace, nothing could be further from the truth. If you want your dream job with your dream salary, and all the opportunities and fulfillment that come with it, you have to stand up and go for it--without shame, guilt, or hesitation! The Girls’ Guide to Kicking Your Career into Gear gives you everything you need to decide what you want out of work and create a plan to make it happen. From how to negotiate a raise or a promotion to starting a new profession, Friedman and Yorio provide savvy, reassuring advice on how to successfully navigate every aspect of your career. Their sure-fire tools will show you how to:Sell yourself (without selling out)Master the secrets of the New Girls Network“Manage upward” to impress the right people, the right wayOvercome the fears—from public speaking to risk-taking--that hold you backCope with workplace underminers Ask for what you deserveFight the stereotypes that often keep women from moving up Based on interviews with more than 100 successful women who have shattered the glass ceiling and made great professional strides, The Girl’s Guide to Kicking Your Career into Gear is your ticket to taking charge of your career once and for all – and getting where you want to go.

    Lewis Pugh knows oceans. He was the first to complete a long distance swim in every ocean of the world, and has pioneered more swims around famous landmarks than any other person in history. He swam across the icy waters of the North Pole to highlight the melting of the Arctic Sea ice, and across a glacial lake on Mount Everest to draw attention to the impact of climate change on the Himalayan glaciers. It was there that he met his first yak. Trekking behind them up the icy slopes, watching them cross skeletal bridges over dizzying ravines, and listening to them breathe outside his tent each night, Lewis got to think about the things he most admires in a yak. And found that those qualities were not unlike the ones that enabled him to meet his own challenges - and achieve things that people believed to be impossible.In 21 Yaks and a Speedo, Lewis shares his ability to dream big dreams, build crack teams, and get the job done. You'll be inspired by his devotion to excellence, his loyalty to his crew, and his belief in never giving up. These are 21 strategies Lewis used to achieve what no one thought was possible. The principles are simple but effective. Stick by them, he says, and you will achieve your own impossible.

    Each lesson is followed by list of key concepts and sample questions to help you study for your ITIL(R) Foundation certification exam. Chapter review questions, modeled after the real exam questions, reinforce your learning for each unit.Written by an ITIL(R) Expert trainer who has taught thousands of students and hundreds of organizations, "Foundations of IT Service Management with ITIL(R) 2011" provides a reader with the introduction to this approach to IT services without the expense of a formal classroom course. While the focus is primarily on providing information required to pass the ITIL(R) Foundations exam, this book goes beyond those basics to also provide a real understanding of ITIL(R) to further your knowledge and abilities as a valuable part of IT/business alignment. Using a case-study approach, real issues are discussed that represents challenges experienced by almost every IT organization.Everyone prepares for the ITIL(R) Foundation certification exam in different ways. Accompanying the book are numerous study aids to support your study preparation on the supporting web site. Whether you are new to IT or a seasoned professional, this book is one you need to aid in your quest for certification.Included in your purchase is access to the online study resources including:- Exercise guide- Audio "learn while you drive" reviews- Sample exams- Exam syllabus- PDF version of the "100 ITIL Exam Questions" bookCompanies in all industries are requiring ITIL(R) Foundation as a minimum requirement for their staff. Whether you are entering IT for the first time or switching jobs, ITIL(R) Foundation certification is a step toward your desired career.

    Now, in Leading with Focus, he shows administrators, principals, and other education leaders how to apply his model to the work of running schools and districts. In this companion to his previous book, Schmoker offers* An overview of the case for simple, focused school and district leadership--demonstrating its power for vastly improving the work of teachers and leaders.* Examples of real schools and districts that have embraced focused leadership--and the incredible results for student learning.* A practical, flexible, and easy-to-follow implementation guide for ensuring focused leadership in schools and districts.All students deserve to learn in schools where educators eschew distractions and superfluous activities to concentrate on what's most important. To that end, this book is an essential resource for leaders ready to streamline their practice and focus their efforts on radically improving student learning.

    The 2010 winner was 28-year-old Brendan Hall and his crew in Spirit of Australia. Although Brendan was the youngest and least experienced skipper in the race, the win was no accident – it was the culmination of years of training, skilled navigation and a leadership style way beyond his years.His skills were soon put to the test – in the middle of a North Pacific hurricane, Brendan went to the rescue of a competing yacht and skippered both boats across one of the most feared oceans in the world. This brutally honest, no-holds-barred account is revealing and instructive, with valuable lessons in leadership and management – as well as never giving up. Thrown in quite literally at the deep end, he is pushed to the limit, and learns lessons you can only learn the hard way.

    Packed with valuable tools, the book offers a field-tested "Hello to Goodbye" system that takes readers from entering a room, to making conversations flow, to following up. Updated from its first edition, the book now includes expanded advice on building social capital at work and in job hunting, as well as new case studies, examples, checklists, and questionnaires. Readers will discover how to: * draft a networking plan * cultivate current contacts * make the most of memberships * effectively exchange business cards * avoid the top ten networking turn-offs * share anecdotes that convey character and competence * transform their careers with a networking makeover Job-seekers, career-changers, entrepreneurs, and others will find all the networking help they need to supercharge their careers and boost their bottom lines.

    Learn how to interpret questions and how to plan, structure and write your assignment or report. This free course, Essay and report writing skills, is designed to help you develop the skills you need to write effectively for academic purposes.

    Regularly priced at $9.99. Do you want charisma superpowers? This book will change your life...if you let it! Have you ever met a really charismatic person? They just seem to have so much energy and life in them. They seem to have a light in their eyes that exudes warmth and friendliness. They seem to have the world at their feet and be surrounded by people that love and admire them. They seem to have the ability to achieve any goal they set themselves, and usually do. They live in the homes that other people admire, and go on the holidays that most people can only dream of. In general, life seems to move out of the way for them, and open all kinds of doors for them that don’t open for normal people. If there is one character trait a person can have, that can enhance their lives in a powerful and positive way, and literally sky rocket them to success, then this trait has to be charisma. Whichever way you look at it, being charismatic will change your life, no matter who you are right now! This book is going to take you by the hand and show you how to become one of the most charismatic people that has ever walked this planet. Are you ready to get started? Here's What You Will Learn From This Book... The Magic Of Charisma And How It Will Change Your Life Real Life Charisma Exercises At The End Of Each Chapter You Can Take Into The Real World What Is Charisma And How You Can Get It What Charisma Is NOT And How To Avoid These Things! The Simple Rules Of Charisma That Will Skyrocket Your Charisma Levels Instantly How To Make People Feel Incredible When They Are Around You How To Build Your Confidence So That You Can Easily Interact With Anyone How The Right Body Language Can Boost Your Charisma How Charisma Will Help You Achieve Any Goal You Set Yourself How To Shine The Spotlight On Others How To Increase Your Power So That People Respect And Admire You How To Influence People Positively How To Be Dynamic And Light Up The Room Hundreds Of Other Tips And Tricks How To Use This Book In The Real World To Develop Your Charisma Levels Charisma Is A Set Of Simple Rules That Anyone Can Learn Are you ready to take your life to the next level? The truth is that charisma is a set of simple rules that anyone can learn and master over time. All you need to do is learn these rules and then apply them to your life. In this book you will hold a manual that shows you how each of these rules work, and what you need to do to use them each and every day. Once you know and understand the rules of charisma, you simply have to practice them until they will become a part of who you are. Gradually you will find your charisma levels increasing so dramatically that the people in your life won't believe the incredible person you have transformed into. Charisma is not a magic gift that only the lucky few have. It is a skill anyone can learn and it will change your life for the better if you take the time to learn it. This book will change your life...if you let it. Make sure you download your copy today! Take action today and download this book for a limited time discount of only $2.

    

    Based on exclusive interviews and never-before-published material, Leading from Behind investigates the secret world of the West Wing and the combative personalities that shape historic events.Contrary to the White House narrative, which aims to define Obama as a visionary leader, Leading from Behind reveals a president who is indecisive, moody, and often paralyzed by competing political considerations. Many victories—as well as several significant failures—during the Obama presidency are revealed to be the work of strong women, who led when the president did not: then-Speaker Nancy Pelosi; Secretary of State Hillary Clinton; and Valerie Jarrett, his closest adviser and an Obama family confidante, whose unusual degree of influence has been a source of conflict with veteran political insiders.In Leading from Behind, you will learn:· Why Obama's relationship with Israel was poisoned years before he met Israel's prime minister Benjamin Netanyahu· The real reason for Valerie Jarrett's strong hold over both Barack and Michelle Obama· ObamaCare wasn't Obama's idea. It was House Speaker Nancy Pelosi's. And the real reason he danced to her tune.· Obama delayed and canceled the mission to kill Osama bin Laden three times and then committed an intelligence blunder that allowed dozens of high-level members of al Qaeda to escape.· Why Obama destroyed a secret budget deal with House Speaker John Boehner that would have reformed entitlements, slashed spending, and reduced the national debt—without raising taxes· Why Obama is determined to save Attorney General Eric Holder, even though he has mislead and stonewalled Congress about "Operation: Fast and Furious"· Why Obama decided to defy the Tea Party and ditch his plans to end earmarksIn Leading from Behind, Richard Miniter's provocative research offers a dramatic, thoroughly sourced account of President Obama's White House during a time of intense domestic controversy and international turmoil.

    NLP, one of the fastest growing developments in applied psychology, describes in simple terms what they do differently, and enables you to learn these patterns of excellence. This approach gives the practical skills used by outstanding communicators. Excellent communication is the basis of creating excellent results. NLP skills are proving invaluable for personal development and professional excellence in counselling, education and business. Introducing NLP includes:- How to create rapport with others- Influencing skills- Understanding and using body language- How to think about and achieve the results you want- Effective meetings, negotiations and selling