Readers also get the insider's take on:The smell of home-baked cookies on Main Street in the Magic KingdomThe Fountain of World Friendship in Epcot that contains water from rivers and oceans around the globeWalt Disney's opening day speech tapped out in Morse Code in FrontierlandThe eco-friendly benches (recycled milk jugs) in the Animal KingdomTwo versions of The Great Movie Ride at Disney's Hollywood StudiosComplete with secret tips from Disney's Imagineers, this book is the perfect in-park companion for Disney World fans.

    

    Now in its third edition, this completely updated classic has been expanded to included all new advice on e-mail and the e-writing world, plus a fresh point of view on political correctness. With dozens of examples, many of them new, and useful tips for writing as well as faster on a computer, Writing That Works will show you how to improve anything you write:Presentations that move ideas and actionMemos and letters that get things donePlans and reports that make things happenFund-raising and sales letters that produce resultsResumes and letters that lead to interviewsSpeeches that make a point

    She is the author of Coffee House Lies: 100 Cups of Flash Fiction. www.carlyberg.com

    Features twenty new chapters that cover such areas as Internet behavior, raising well-mannered children, dating, post-September 11 travel etiquette, tipping, and observing religious ceremonies.

    You make your reader burn to know what's going to happen next. You create tension…and build it…to the breaking point.William Noble shows you how to intensify that pressure throughout your story. You'll learn exactly what constitutes conflict, action and suspense, how they relate to other important ingredients in your story, and—perhaps most important—how to manipulate them.Through thorough, step-by-step instruction, you'll learn how to…• set the stage with techniques and devices that enhance drama.• introduce suspense from the very beginning of your story.• build suspense through cliff hangers, dialogue, mood, character    development, point of view, subtlety and indirection, and time and    place.• bring all that conflict, action and suspense to a gripping    conclusion.There are all sorts of ways to create tension in your prose—from using adjectives and nouns that drip with imagery to making quick scene cuts and transitions to accelerating the pace. Learn them here. Then use them, and your story will plunge your readers into a river of worry…and the current will carry them to The End.About the AuthorWilliam Noble is the author of several writing books, short fiction and nonfiction pieces. He has taught and lectured about writing at the Breadloaf Writer's Conference and others.

    This well-established two-book course is designed for class teaching and private study leading to GCSE examinations in mathematics and further Mathematics at A Level.

    . .but he was also manipulative and controlling, especially to those he loved.  His death begins to unravel deep secrets and shocking desires among the people he cared about the most. . . His daughter, Kristine, feels that with her father’s death she is finally free.  His best friend and business partner, Lamar, feels that now can finally have what he has longed for all these years: Kristine.  His protégé, Cole, the boxing champion and rising star, married a woman Bishop never approved of and may have been right about.  Rayne, the blues singer and ex-junkie relied on Bishop to keep her clean and is now slipping down a dark path without him.  And Rhonda, Lamar’s wife, is determined to ignore what has been unfolding in front of her if it means that her predictable life will go unchanged.  And then a newcomer steps onto the scene and threatens to turn everything upside down. Five very different people whose lives are only connected by Bishop suddenly find themselves up close and personal as desires, dreams and passions collide.

    Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly—and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly—sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces.Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like:- An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?- Your boss just committed you to a deadline you know you can't meet—and not-so-subtly hinted he doesn't want to hear complaints about it.- Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later.- An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment?- Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly.- A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.Everyone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in a way that solves the problem at hand, and doesn't harm the relationship—and in fact, even strengthens it.Crucial Confrontations borrows from twenty years of research involving two groups. More than 25,000 people helped the authors identify those who were most influential during crucial confrontations. They spent 10,000 hours watching these people, documented what they saw, and then trained and tested with more than 300,000 people. Second, they measured the impact of crucial confrontations improvements on organizational and team performance—the results were immediate and sustainable: twenty to fifty percent improvements in measurable performance.

    Telling True Stories presents their best advice—covering everything from finding a good topic, to structuring narrative stories, to writing and selling your first book. More than fifty well-known writers offer their most powerful tips, including: • Tom Wolfe on the emotional core of the story • Gay Talese on writing about private lives • Malcolm Gladwell on the limits of profiles • Nora Ephron on narrative writing and screenwriters • Alma Guillermoprieto on telling the story and telling the truth • Dozens of Pulitzer Prize–winning journalists from the Atlantic Monthly, New Yorker, New York Times, Los Angeles Times, Washington Post and more . . .The essays contain important counsel for new and career journalists, as well as for freelance writers, radio producers, and memoirists. Packed with refreshingly candid and insightful recommendations, Telling True Stories will show anyone fascinated by the art of writing nonfiction how to bring people, scenes, and ideas to life on the page.

    

    This book is an indispensable guide for men of all ages who aspire to become gentlemen.

    The stories in this book-by a wide range of professional writers, novelists, journalists, freelancers, poets and screenwriters-will give readers insight into the human trials, tribulations and triumphs of writers, and writers a source of inspiration and commiseration. Whether readers are beginning writers, seasoned pros or wannabes, the stories of purpose, passion, endurance and success contained in Chicken Soup for the Writer's Soul will inform, entertain, uplift and inspire them. In its pages, they will learn important lessons on: the importance of perseverance, the value of being yourself, the process of discovering your own voice, the need for mentors and allies, and the power of following your heartfelt dreams. Contributors include: Sue Grafton, Steve Allen, Dave Barry, Agatha Christie, Art Linkletter, Terry McMillan, and more.

    At the age of 37, he founded the New York-based agency that later merged to form the international company known as Ogilvy & Mather. Regarded as the father of modern advertising, Ogilvy was responsible for some of the most memorable advertising campaigns ever created. Confessions of an Advertising Man is the distillation of all the Ogilvy concepts, tactics, and techniques that made this international best-seller a blueprint for sound business practice. If you aspire to be a good manager in any business, this seminal work is a must-read.

    A comprehensive guide to service marketing furnishes tips and advice on how one can apply one's business knowledge to any area of sales and marketing, from a home-based consultancy to a multinational brokerage firm.