Knowing when to ask the next question, the behaviors that signal when the whole story isn't being told and what questions to ask can help you cut through deception and lying so you can have confidence in your communications.Based on the same methods used by law enforcement professionals, but appropriate for everyday interactions, these skills and techniques can be applied in almost every situation:--hiring a nanny or household worker--working with an employee--talking with a service provider--dealing with a teenager--communicating in a romantic relationshipWithout threats or intimidation, Walters' strategies will improve relationships and communication by teaching how to spot a liar and, more importantly, how to get to the truth.

    

    In this volume, Russell’s various essays are brought together in one place in order to provide a useful and expansive resource to those interested in better understanding the ways in which the modern phenomenon of disability is shaped by capitalist economic and social relations. The essays range in analysis from the theoretical to the topical, including but not limited to: the emergence of disability as a “human category” rooted in the rise of industrial capitalism and the transformation of the conditions of work, family, and society corresponding thereto; a critique of the shortcomings of a purely “civil rights approach” to addressing the persistence of disability oppression in the economic sphere, with a particular focus on the legacy of the Americans with Disabilities Act of 1990; an examination of the changing position of disabled people within the overall system of capitalist production utilizing the Marxist economic concepts of the reserve army of the unemployed, the labor theory of value, and the exploitation of wage-labor; the effects of neoliberal capitalist policies on the living conditions and social position of disabled people as it pertains to welfare, income assistance, health care, and other social security programs; imperialism and war as a factor in the further oppression and immiseration of disabled people within the United States and globally; and the need to build unity against the divisive tendencies which hide the common economic interest shared between disabled people and the often highly-exploited direct care workers who provide services to the former.

    In order to remain in power through this period of fundamental and far reaching transformations, the Chinese communist party must walk a tight rope, balancing and mediating the conflicting needs, desires and aspirations of its various constituencies.

    In this evocative history, Lerner reveals Prohibition to be the defining issue of the era, the first major 'culture war' of the 20th century, and a harbinger of the social and moral debates that divide America even today.

    Among the case studies-chosen for the diversity of failures they highlight are - the procedural irregularities in the issuance of licenses for second generation spectrum allotment, the last minute quick-fixes in the conduct of the XIX commonwealth games, the loss of national resources while allocating coal blocks, the flouting of systems and the clear display of crony capitalism in the exploration of hydrocarbon and the tragic tale of civil aviation in India.Through these illustrations, Rai wishes to not only expose government malfeasance, but also probe the mandate of the CAG as a watchdog. Equally, he hopes to push for long-term solutions to corruption and bring home the urgent need for ethics-for the pursuit of excellence, accountability, probity and transparency within governments, the bureaucracy, corporate enterprises and public life.Interesting facts1. A blow-by-blow, explosive, yet thoughtful account that sheds new light on the scams that shook India - 2G, coalgate, civil aviation, the conduct of the XIX commonwealth games and hydrocarbon contracts.2. Explodes the myth of accountability in contemporary Indian governance.3. Written by the eleventh CAG of India and a symbol of the anti-corruption movement, Vinod Rai.4. Presents long-term solutions for the future, so as to contain procedural irregularities within the government and corporate enterprises.5. Provides a roadmap for good governance, important for the growth of the nation.6. Exhorts younger professionals / administrators to strive for excellence.

    And they are all linked, as this brilliant and timely book reveals, by a single question: should we allow the free market to determine our lives?In the tradition of Naomi Klein’s Shock Doctrine, noted economic commentator Mike Konczal answers this question with a resounding no. Freedom from the Market blends passionate political argument and a bold new take on American history to reveal that, from the earliest days of the republic, Americans have defined freedom as what we keep free from the control of the market. With chapters on the history of Homestead Act and land ownership, the eight-hour work day and free time, social insurance and Social Security, World War II day cares, Medicare and desegregation, free public colleges, intellectual property, and the public corporation, Konczal shows how citizens have fought to ensure that everyone has access to the conditions that make us free.At a time when millions of Americans—and more and more politicians—are questioning the unregulated free market as un-American, Freedom from the Market offers a new narrative, and new intellectual ammunition, for the fight that lies ahead.

    In The Soul of Capitalism, Greider examines how the greatest wealth-creation engine in the history of the world is failing most of us, why it must be changed, and how specifically it can be transformed. Brilliantly perceptive and sweeping in its ambition, The Soul of Capitalism is also hard-headed and practical, as Greider, one of our most eloquent populist spokesmen, assures us we are not powerless. He illustrates how American capitalism can be aligned more faithfully and obediently with what people want and need in their lives, with what American society needs for a healthy, balanced, and humane future. He proves that it is within our power to reinvent capitalism to make it work for us. The Soul of Capitalism -- solid, pragmatic, visionary, optimistic -- addresses the nation's most urgent needs.

    Study hard, work hard, buy a house, retire happy. It's all a lie, spun for the benefit of a tiny elite. The richest eighty-five people on earth have as much wealth as the poorest 3.5 billion. Each month, the numbers change but they never improve.Magical and spiritual discourse has failed to keep up with this new reality. The Chaos Protocols aims to fix that.Join Gordon White as he shows you how to use chaos magic not only to navigate these trying times, but to triumph as well. Discover how to become invincible through initiation, and wage the mind war that will keep you moving toward what you really want. From sigil magic to working with spiritual allies, The Chaos Protocols helps you act on the unwavering belief that your life should matter and you're not going to let something as trifling as the apocalypse get in the way of it.Praise: Gordon White gives a master class on the hard economic realities and the kind of low down and dirty magic for which he has become famous. Pragmatic, sharp, and funny, The Chaos Protocols is a treasure of a book.--Peter Grey, author of Apocalyptic WitchcraftTake two parts Magick Without Tears, a measure of The Wealth of Nations, a pinch of Ian Fleming and a dash of Noel Coward and you have this almost promiscuously readable text. Whoever said books on magick can't be fabulously entertaining as well as eminently practical has obviously not read up on their Gordon White. Remedy that situation.--Chris Knowles, author of The Secret History of Rock n' Roll and Our Gods Wear Spandex

    In a brilliant and unconventional book, Phil Rosenzweig unmasks the delusions that are commonly found in the corporate world. These delusions affect the business press and academic research, as well as many bestselling books that promise to reveal the secrets of success or the path to greatness. Such books claim to be based on rigorous thinking, but operate mainly at the level of storytelling. They provide comfort and inspiration, but deceive managers about the true nature of business success.The most pervasive delusion is the Halo Effect. When a company's sales and profits are up, people often conclude that it has a brilliant strategy, a visionary leader, capable employees, and a superb corporate culture. When performance falters, they conclude that the strategy was wrong, the leader became arrogant, the people were complacent, and the culture was stagnant. In fact, little may have changed -- company performance creates a Halo that shapes the way we perceive strategy, leadership, people, culture, and more.Drawing on examples from leading companies including Cisco Systems, IBM, Nokia, and ABB, Rosenzweig shows how the Halo Effect is widespread, undermining the usefulness of business bestsellers from "In Search of Excellence" to "Built to Last" and "Good to Great."Rosenzweig identifies nine popular business delusions. Among them:"The Delusion of Absolute Performance: " Company performance is relative to competition, not absolute, which is why following a formula can never guarantee results. Success comes from doing things better than rivals, which means that managers have to take risks."The Delusion of Rigorous Research: " Many bestselling authors praise themselves for the vast amount of data they have gathered, but forget that if the data aren't valid, it doesn't matter how much was gathered or how sophisticated the research methods appear to be. They trick the reader by substituting sizzle for substance."The Delusion of Single Explanations: " Many studies show that a particular factor, such as corporate culture or social responsibility or customer focus, leads to improved performance. But since many of these factors are highly correlated, the effect of each one is usually less than suggested.In what promises to be a landmark book, "The Halo Effect" replaces mistaken thinking with a sharper understanding of what drives business success and failure. "The Halo Effect" is a guide for the thinking manager, a way to detect errors in business research and to reach a clearer understanding of what drives business success and failure.Skeptical, brilliant, iconoclastic, and mercifully free of business jargon, Rosenzweig's book is nevertheless dead serious, making his arguments about important issues in an unsparing and direct way that will appeal to a broad business audience. For managers who want to separate fact from fiction in the world of business, "The Halo Effect" is essential reading -- witty, often funny, and sharply argued, it's an antidote to so much of the conventional thinking that clutters business bookshelves.

    This book presents a unique, integrated perspective on natural gas, crude oil and natural gas liquids that is vital to understanding energy prices, product flows, infrastructure, equity values and the global energy economy.Innovative analysis provides energy producers, marketers, end users, financiers, and investors with a framework for understanding the tectonic shift in global supply and demand that will continue to drive energy markets for decades to come. The Domino Effect also delivers high-level insights into exploiting the extraordinary investment, trade and career opportunities that will continue to be opened by the shale revolution.

    Charles Perrow argues that the conventional engineering approach to ensuring safety--building in more warnings and safeguards--fails because systems complexity makes failures inevitable. He asserts that typical precautions, by adding to complexity, may help create new categories of accidents. (At Chernobyl, tests of a new safety system helped produce the meltdown and subsequent fire.) By recognizing two dimensions of risk--complex versus linear interactions, and tight versus loose coupling--this book provides a powerful framework for analyzing risks and the organizations that insist we run them.The first edition fulfilled one reviewer's prediction that it may mark the beginning of accident research. In the new afterword to this edition Perrow reviews the extensive work on the major accidents of the last fifteen years, including Bhopal, Chernobyl, and the Challenger disaster. The new postscript probes what the author considers to be the quintessential 'Normal Accident' of our time: the Y2K computer problem.

    . ."Whether in troubled economic times or during years of prosperity, there is a proven way for companies to boost productivity, profits, and growth. Remarkably, it costs nothing whether cost is measured in terms of monetary resources or time and is simply based on the belief that, if only people can be free to act in the best interests of their company, the results will be tremendous. "Freedom, Inc." presents the evidence that this is not the Pollyannaish wish of a few dreamers, but a reality built by bottom-line-focused leaders. . . ." The culture of freedom works and "Freedom, Inc." reveals the secrets of a successful business paradigm based on a trusting, nonhierarchical, liberated environment. The visionary leaders profiled here performed near-miracles in driving their companies to unheard-of levels of success, often from unlikely or disheartening beginnings. Businesses as diverse as insurance company USAA, winemaker Sea Smoke Cellars, Gore & Associates, advertising agency The Richardson Group, Harley-Davidson, and Sun Hydraulics have had the insight and courage to challenge long-held management beliefs about human nature and employees and radically depart from the traditional command-and-control structures, rules, and policies. By freeing up the individual initiative and risk-taking instincts of every employee, these companies showed they could dramatically outperform their rivals in an array of fiercely competitive industries. By listening to employees instead of telling them what to do, by treating them as equals and not limiting information through a trickle-down hierarchy, and by encouraging a culture in which employees have commitments (something chosen) as opposed to jobs (something imposed), these companies liberated their workers to fulfill their own individual potential, which has led to more productive, loyal, and engaged workers, as well as significant measurable profits and growth."

    The answer is simple: They Simplify.Take Your Business from Startup to Game Changer. Start simplifying today.

    This book integrates the problem of violence into a larger social science and historical framework, showing how economic and political behavior are closely linked. Most societies, which we call natural states, limit violence by political manipulation of the economy to create privileged interests. These privileges limit the use of violence by powerful individuals, but doing so hinders both economic and political development. In contrast, modern societies create open access to economic and political organizations, fostering political and economic competition. The book provides a framework for understanding the two types of social orders, why open access societies are both politically and economically more developed, and how some 25 countries have made the transition between the two types.