What’s it like to work at Walt Disney World?Amber Sewell spent two semesters “earning her ears” at the Happiest Place on Earth, first in the CareerStart Program and then in the better known Disney College Program.During her time backstage, as the Cast Member areas of the theme park are called, Amber kept a diary of her successes and her failures, her moments of delight and her moments of despair, and most of all, her discoveries about what happens when the pixie dust settles and the guests have gone home.Amber will never feel the same about Walt Disney World again.After you’ve read her book, neither will you.

    They are struggling just to keep their businesses running, let alone actually growing their companies and experiencing the success they anticipated.Conquer the Chaos speaks to you as a small business owner by making sense of the overwhelming demands on your business and providing a twenty-first century recipe for success with sanity. With engaging stories, quotes, and examples, Conquer the Chaos leads you through the six strategies you can incorporate to bring order to your business today. Find the money, time, and freedom in entrepreneurship that inspired you in the first placeSuccessfully juggle customers, prospects, management of employees, marketing, sales, accounting, and more Get from just surviving to growing your company and experiencing success Conquer the Chaos gives you the no-nonsense, ready-to-go guide that gets your business exactly where you want it to be.

    Combining psychological support with a project management approach that breaks tasks into small, manageable chunks, experienced dissertation coach Alison Miller shows you how to overcome negativity and succeed in completing your dissertation beyond your own expectations.

     It is easy to be overwhelmed by the amount of information we encounter each day. Whether at work, at school, or in our personal endeavors, there’s a deepening (and inescapable) need for people to work with and understand information. Information architecture is the way that we arrange the parts of something to make it understandable as a whole. When we make things for others to use, the architecture of information that we choose greatly affects our ability to deliver our intended message to our users. We all face messes made of information and people. I define the word “mess” the same way that most dictionaries do: “A situation where the interactions between people and information are confusing or full of difficulties.” — Who doesn’t bump up against messes made of information and people every day? This book provides a seven step process for making sense of any mess. Each chapter contains a set of lessons as well as workbook exercises architected to help you to work through your own mess.

    Divided into four easy-to-follow parts, this authoritative handbook from experienced archivist Laura A. Millar addresses the contextual, strategic, operational, and practical issues associated with creating an archival program.Millar covers the critical topics you need to know to improve your professional skills, including:• establishing principles, policies, and procedures• managing day-to-day operations• caring for different types of archival materials• enhancing outreach and public access• ensuring the growth and sustainability of the institution and its servicesThis new title is essential for anyone involved in collecting, curating, and managing archives because the accessible, jargon-free language provides both novice and experienced professionals with a clear outline of all the fundamental principles and practices in the field.

    Substitute Teaching from A to Z is a one-stop resource, whether you're a full-timer, just breaking in, or starting out as a career educator. Reinforced with true life tales from real substitute teachers and the stories of how they solved their biggest challenges, this book is a comprehensive guide written by a veteran teaching expert who specializes in training subs.You'll learn insider tricks on how to:Show school administrators you have the right stuff for the jobChoose the most appropriate grades, subjects, and school districts for youForge great relationships with everyone you work withLand the best classroom assignmentsFace a new class with confidenceMaintain discipline, work without a lesson plan, and much more

    

    The small, poignant touches are riveting." -"Kirkus Discoveries""I think about what I want and what makes me happy, But orderly and quietly to myself. Because my thoughts tear down fortresses and walls, My thoughts are free. -German folk song, author unknown"The beautiful, safe, joyful places in young Tilli's imagination were her only refuge from the bombing that tore through the sky above her during World War II. Her thoughts were her only freedom from Hitler's Nazi tyranny, and they were her strength to survive after the war ended, when Russians invaded her tiny farming village in eastern Germany; forced her into months of hiding in a dark attic crawlspace; and took her innocence, her childhood, and nearly her life.Tilli's dreams-of a time when she could think and act freely, and travel, work, write, worship, and live however she wished-were what fueled the sixteen-year-old to courageously and single-handedly escape the terror of Stalin's harsh Communist rule and create her own happy ending in a free America.This true tale of sorrow and terror, hope and triumph, is Tilli's story-but it's also the story of the unthinkable suffering and untold bravery of countless innocent children who have lived through a war and its aftermath.

    Beautiful Evidence is about how seeing turns into showing, how data and evidence turn into explanation. The book identifies excellent and effective methods for showing nearly every kind of information, suggests many new designs (including sparklines), and provides analytical tools for assessing the credibility of evidence presentations (which are seen from both sides: how to produce and how to consume presentations). For alert consumers of presentations, there are chapters on diagnosing evidence corruption and PowerPoint pitches. Beautiful Evidence concludes with two chapters that leave the world of pixel and paper flatland representations - and move onto seeing and thinking in space land, the real-land of three-space and time.

    Many of us are also teaching, even when it's not in our job descriptions. Whether it's giving a presentation, writing documentation, or creating a website or blog, we need and want to share our knowledge with other people. But if you've ever fallen asleep over a boring textbook, or fast-forwarded through a tedious e-learning exercise, you know that creating a great learning experience is harder than it seems.In Design For How People Learn, you'll discover how to use the key principles behind learning, memory, and attention to create materials that enable your audience to both gain and retain the knowledge and skills you're sharing. Using accessible visual metaphors and concrete methods and examples, Design For How People Learn will teach you how to leverage the fundamental concepts of instructional design both to improve your own learning and to engage your audience.

     But Drake’s exploits in his earlier years, though less well known, are even more remarkable. Born into a poor, obscure family, he worked his way rapidly up in the maritime world to his first captaincy. Before long, he was the most successful of all English pirates, admired by his countrymen, hated and feared by the Spanish. Queen Elizabeth and her ministers saw the potential in this rough-mannered but enterprising young man, and gave him their blessing for the first British venture into the Pacific Ocean. This success of this voyage, which lasted for three years, exceeded their wildest hopes. Not only did Drake come home with a vast treasure of captured gold, silver and jewels; he became the first man ever to circumnavigate the globe in a single mission, and bring most of his crew home alive and well. Soon after his triumphant return, Elizabeth knighted this newly rich adventurer, and gave her blessing to his acts of pillage. It was a gesture that made war with Spain inevitable. And Drake’s part in the coming war changed the course of world history. SIR FRANCIS DRAKE: THE QUEEN’S PIRATE tells the extraordinary story of Drake’s early years and his journey around the world on his famous ship, the Golden Hind.

    Establishing and maintaining processes that greatly reduce the chances of project failure is paramount to achieving the competitive edge your company seeks."The Handbook of Program Management" gives program managers at all levels the techniques to put such processes in place as well as consistently integrate new technology and new people into these processes, thus producing superior products and services. Dr. James Brown, an internationally recognized authority in program and project management, explains how to strike a crucial balance between operations and project implementations-the precise point where you must nurture repeatable success.Outlining the differences between the roles of program and project managers, Dr. Brown provides proven principles for establishing a successful program management culture that is supported by enthusiastic personnel and stakeholders. He shows you how to develop the attributes of an effective program manager, from having a vision and strategy for long-term improvement to assessing people and building relationships to analyzing a myriad of means for accomplishing program objectives. You'll see how to Readily adapt to changing business conditions and turn chaos into clarity Mentor and coach project managers in terms of stakeholder management Make strategic program process decisions that positively impact your culture Build strong teams on multiple levels Plan an effective program execution Manage risk in an environment of uncertaintyYou'll also learn the keys to proper portfolio management and how to capitalize on positive program outcomes. Nowhere else will you find such comprehensive, authoritative information on meeting the new standards of program management--Dr. Brown's "The Handbook of Project Management" is the definitive resource.

    Over one hundred stories drawn from the front lines of business and government, as well as myths, fables, and parables from around the world, illustrate how story can be used to persuade, motivate, and inspire in ways that cold facts, bullet points, and directives can’t. These stories, combined with practical storytelling techniques show anyone how to become a more effective communicator. From “who I am” to “I-know-what-you’re thinking,” Simmons identifies the six stories you need to know how to tell and demonstrates how they can be applied. This revised edition offers a guide to using storytelling in specific business circumstances, including corporate reorganizations, layoffs, and diversity issues.

    And all that remains is the faces and the names of the wives and the sons and the daughters.” – Gordon Lightfoot, “The Wreck of the Edmund Fitzgerald” The Great Lakes have claimed countless thousands of vessels over the course of history, but its biggest and most famous victim was the SS Edmund Fitzgerald, the largest ship of its day to sail the Great Lakes and still the largest to lie below Lake Superior’s murky depths. The giant ore freighter was intentionally built "within a foot of the maximum length allowed for passage through the soon-to-be completed Saint Lawrence Seaway.” but despite its commercial purpose, the Edmund Fitzgerald was also one of the most luxurious ships to ever set sail in the Great Lakes. One person who sailed aboard the ship recounted, “Stewards treated the guests to the entire VIP routine. The cuisine was reportedly excellent and snacks were always available in the lounge. A small but well stocked kitchenette provided the drinks. Once each trip, the captain held a candlelight dinner for the guests, complete with mess-jacketed stewards and special ‘clamdigger’ punch.” Indeed, when it was completed in 1957, the Edmund Fitzgerald was nearly 730 feet long and dubbed “Queen of the Lakes”, and it was so popular that people would wait along the shores to catch a glimpse of the famous boat. The ship had already earned various safety awards and never suffered a serious problem when it set sail from Superior, Wisconsin with over 26,000 tons of freight on November 9, 1975 and headed for a steel mill near Detroit. During that afternoon, however, the National Weather Service, which had earlier predicted that a storm would miss Lake Superior, revised its estimates and issued gale warnings. Over the course of the next 24 hours, the Fitzgerald and other ships in Lake Superior tried to weather the storm, but by the early evening hours of November 10, the Fitzgerald’s captain radioed other ships to report that the ship was having some problems and was taking on water. In the ship’s last radio contact, the captain reported that the ship and crew were “holding our own,” but just what happened next still remains a mystery to this day. Minutes after that last contact, the Edmund Fitzgerald stopped replying on the radio and no longer showed up on radar, indicating that it sank, but no distress signal was ever given, suggesting something catastrophic happened almost instantly. At the time the ship went down with all 29 of its crew, winds had reached about 60 miles per hour, waves were about 25 feet high, and rogue waves were measured at 35 feet. The wreck of the ship was found within days, and the fact that it was found in two large pieces suggest it broke apart on the surface of the lake, but it’s still unclear how that happened. Since her loss with all hands, people from all walks of life have weighed in on the ship’s fate, including official investigators, sailors, and meteorologists, but no one has yet to come to a clear conclusion about what exactly went wrong. Various theories have since been put forth, attributing the sinking to everything from rogue waves to the flooding of the cargo hold, but the loss made clear that more stringent regulations on shipping in the Great Lakes was necessary, and it was also a painful reminder of the dangers of maritime travel.

    You know, all those things that make life great.Most people think productivity is about finding or saving time. But it's not. It's about making our time work for us. Just imagine having free time again. It's not a pipe dream.In Free to Focus, New York Times bestselling author Michael Hyatt reveals to readers nine proven ways to win at work so they are finally free to succeed at the rest of life--their health, relationships, hobbies, and more. He helps readers redefine their goals, evaluate what's working, cut out the nonessentials, focus on the most important tasks, manage their time and energy, and build momentum for a lifetime of success.