The last time I'd weighed that much was 1997, when I was pregnant with triplets! The previous year had been a tough one. My beloved Mother died on January 15, 2015. Still reeling from my recent divorce and raising 3 teenagers, I sank into a deep depression. Already over 200 pounds, I gained even more weight that year. On the one year anniversary of Mom's death, as we gathered around her grave, something clicked. I knew it was time. I had to lose the weight for good. After a lifetime of yo-yo dieting, I knew better than to follow any diet or deprive myself. I had to find a way of eating that I could sustain ... for life. This is my story, how I was able to lose 90 pounds and achieve a normal weight … at age 61. I did it by following a few simple rules, while enjoying all my favorite foods and walking daily at my treadmill desk. I wrote this memoir for several reasons. To provide inspiration, motivation and hope for people in their 50s, 60s and beyond who struggle with obesity. To encourage others to create their own customized eating and exercise plan – a sustainable lifestyle. And finally, to hold myself accountable for keeping the weight off. You CAN lose weight and keep it off, at any age. If I can do it, anyone can. - Sharon Odom

    It was a New York Times best seller for over eight years. These blinks explain how society raises people to conform to a strict set of rules and how, with a little effort and commitment, you can set your own guidelines for life. PLEASE NOTE: This is a summary and analysis of the book and NOT the original book. Our summaries aim to teach you important lessons in a time-efficient and cost-effective manner. They are coherent, concise, and comprehensive, highlighting the main ideas and concepts found in the original books. Unessential information is removed to save the reader hours of reading time. Save time and money while completing your reading list.

    It covers every aspect of call center management - service level, forecasting, scheduling, resource calculations, metrics, quality, budgeting, reporting, strategy and key enabling technologies - in a format that is well-organized and easy to understand. The updated and expanded edition contains important new information, including: Trends in customer expectations; Best practices in performance reports and objectives; How to create an effective customer access strategy appropriate for today's environment; How to manage multichannel contacts with quality; New technologies, and how they're changing customer contact services; Improving the call center's strategic impact and ROI; New case studies and examples from Wells Fargo, Starbucks, Aetna and many others.

    Dense urban living has been prescribed as a panacea for the environmental and resource crises of our time. But is it better or worse for our happiness? Are subways, sidewalks and condo towers an improvement on the car-dependence of sprawl?The award-winning journalist Charles Montgomery finds answers to such questions at the intersection between urban design and the emerging science of happiness, during an exhilarating journey through some of the world’s most dynamic cities. He meets the visionary mayor who introduced a “sexy” bus to ease status anxiety in Bogotá; the architect who brought the lessons of medieval Tuscan hill towns to modern-day New York City; the activist who turned Paris’s urban freeways into beaches; and an army of American suburbanites who have hacked the design of their own streets and neighborhoods.Rich with new insights from psychology, neuroscience and Montgomery’s own urban experiments, Happy City reveals how our cities can shape our thoughts as well as our behavior. The message is as surprising as it is hopeful: by retrofitting cities and our own lives for happiness, we can tackle the urgent challenges of our age. The happy city can save the world--and all of us can help build it.

    

    SOAR takes the Appreciative Inquiry philosophy and applies it to provide a strategic thinking and dialogue process. The authors have been instrumental in developing this process and will share the concept and case studies to give you the confidence to try SOAR.

    Whether you’ve dabbled in Search Engine Optimisation (SEO) and been disappointed with the results, are a complete SEO newbie looking for a large slice of the ranking pie or you’re a seasoned professional looking to stay up to date with the best SEO practices, this book is for you. How would it feel to… Understand how Google chooses which websites to rank? Know exactly what keywords to target to attract people who are ready to buy what you sell? Have your most profitable keywords hit the top spot? Confidently be able to tweak your website and its structure (no technical know-how needed!) for fast gains? Be able to write killer content that Google and your visitors love? Build relationships with key publication players in your industry and have them begging for your content? Have crafted a complete SEO strategy to laser-target your focus and get big results? What kind of results can you achieve? One of our clients came to us in 2015 asking for help. His business was making $2k per month in sales, and he was contemplating closing shop. Today, that business turns over $3.4million per month, thanks to the strategies in this book.You’ll read about this business and others in the book. Every strategy is data-backed and battle-tested by the Exposure Ninja team, who grow real businesses like yours. What's inside? Section 1: The Foundations You’ll learn: The four free ways to appear on the first page of Google How to identify keywords that will drive hordes of hungry traffic to your website The key to seeing ranking gains in just weeks Why snooping on your competitors is crucial, and how to steal the good bits. Section 2: Your Website Transform your website’s ranking by: Structuring it to make it easy for Google AND visitors to use Using content to 10x your traffic Transforming your blog into a sales generator Avoiding the SEO pitfalls that can do more harm to your website than good Section 3: Promoting Your Website You’ll find out: The exact process that took one business from 35 to 3,450 leads a month How to get links from national newspaper websites The easy way to pitch content sounding desperate How to get links from social media Section 4: Designing Your SEO Strategy SEO can be overwhelming. Replace panic with serene calm as you: Put everything into a comprehensive strategy Pick the key tasks to get results if you’re low on time Learn which metrics to track and which to ignore Implement three key practices that will ensure long-term improvement, whatever Google throws at you "But how do I know all this is possible?" Tim Cameron-Kitchen started out as a professional drummer. After building and ranking a website for his next-door neighbour, he got bitten by the SEO bug. Hundreds of clients later and with a team of 100 at his agency Exposure Ninja, Tim's story shows that anyone, even if you don't have a background in SEO, can learn what it takes to rank their website on Google.

    Though best known for their furniture, the husband and wife team were also forerunners in architecture, textile design, photography, and film.The Eames work defined anew, multifunctional modernity, exemplary for its integration of craft and design, as well as for the use of modern materials, notablyplywood and plastics.The Eames Lounge Chair Wood, designed with molded plywood technology, became a defining furniture piece of the twentieth century, while the couple s contribution to theCase Study Housesproject not only made inventive use of industrial materials but also developed anadaptable floor plan of multipurpose spaceswhich would become ahallmark of postwar modern architecture.From the couple s earliest furniture experiments to their seminal short filmPowers of Ten, this book covers all the aspects of the illustrious Eames repertoire and itsrevolutionary impact on middle-class American living. About the Series: Each book in TASCHEN s Basic Architecture Series features: an introduction to the life and work of the architect the major works in chronological order information about the clients, architectural preconditions as well as construction problems and resolutions a list of all the selected works and a map indicating the locations of the best and most famous buildings approximately 120 illustrations (photographs, sketches, drafts and plans) "

    Your explosive temper has probably cost you jobs, friends, loved ones—maybe even your liberty. If it hasn’t yet, it soon will, unless you do something about it.This book contains a powerful and straightforward system for taking control of your anger and your life. This program is not easy, and it might even be painful at times—but it works. The book will teach you how your anger escalates and what you can do to change your angry thoughts and behaviors. Then it’s your turn. When you make and keep that promise to yourself to stay calm no matter what, the happier, safer life you want will become a possibility.With this book, you'll be able to:Identify the causes of your anger Avoid violence, blaming, and threats Stay calm one day at a time Change anger-provoking thoughts Ask for what you want without anger

    "A thought-provoking and practical new vision for inclusion built on five disruptions to the status quo necessary to move inclusive schooling practices to the next level and realize the promise of meaningful educational experience for all students, including students with disabilities"--

    But all of that changes when she drives her car into the darkened parking lot of a fast food restaurant. After she lowers her car window to place an order at the drive-thru, a man suddenly appears and places a gun at her temple. What follows is every woman's worst nightmare. The Edge of Malice is a true story about struggle, determination, and a quest for justice. The author, an attorney, places the reader into the swirling currents of the courtroom where no outcome is ever certain. But the story does not conclude when the legal battle is over. The reader follows Marie as she struggles to resolve the unrelenting anger that the legal system has been unable to extinguish. In the end, Marie's journey to find inner peace is as improbable as it is transformative.

    Most of all, Home opens a rare window into our private lives--and how we really want to live.

    Whether you work in emergency medicine, or just want to be prepared, this book will be your essential guide.Following the latest clinical guidelines and evidence, written and reviewed by experts, this handbook will ensure you are up-to-date and have the confidence to deal with all emergency presentations, practices, and procedures. Following the latest developments in the field, such as infection control, DNR orders, advanced directives and learning disability. The book also includes new sections specifically outlining patient advice and information, as well as new and revised vital information on paediatrics and psychiatry. For all junior doctors, specialist nurses, paramedics, clinical students, GPs and other allied health professionals, this rapid-reference handbook will become a vital companion for both study and practice.

    But as architect William McDonough and chemist Michael Braungart point out in this provocative, visionary book, such an approach only perpetuates the one-way, "cradle to grave" manufacturing model, dating to the Industrial Revolution, that creates such fantastic amounts of waste and pollution in the first place. Why not challenge the belief that human industry must damage the natural world? In fact, why not take nature itself as our model for making things? A tree produces thousands of blossoms in order to create another tree, yet we consider its abundance not wasteful but safe, beautiful, and highly effective.Waste equals food. Guided by this principle, McDonough and Braungart explain how products can be designed from the outset so that, after their useful lives, they will provide nourishment for something new. They can be conceived as "biological nutrients" that will easily reenter the water or soil without depositing synthetic materials and toxins. Or they can be "technical nutrients" that will continually circulate as pure and valuable materials within closed-loop industrial cycles, rather than being "recycled" -- really, downcycled -- into low-grade materials and uses. Drawing on their experience in (re)designing everything from carpeting to corporate campuses, McDonough and Braungart make an exciting and viable case for putting eco-effectiveness into practice, and show how anyone involved with making anything can begin to do as well.

    In this collection of twisted takes on life, the Kinkster gives us funny, irreverent, and insightful looks at outsized personalities, from people he's known -- Bill Clinton and George W. to Willie Nelson and Bob Dylan, not to mention Joseph Heller and Don Imus -- to people he's known in spirit -- Moses, Jesus, Jack Ruby, and Hank Williams. With his meditations on subjects ranging from sleeping at the White House to marriage, his pets, fishing in Borneo, country music, cigars, and the tribulations of possessing talent, Kinky doesn't deny us the "flashes of brilliance and laugh-out-loud observations"* that are present in all his other work.Hilarious and irreverent, and passionately twisted, 'Scuse Me While I Whip This Out reads as if it were written by a slightly ill modern-day Mark Twain.*Rocky Mountain News (Denver)