Patrick Collins, an internationally recognized expert on the subject, offers an original, comprehensive guide to maximizing negotiation skills, whether in a one-on-one encounter or a larger, more formal negotiating session.Collins explains what negotiation is and isn’t (“negotiation is not confrontation”) and discusses ways to overcome the fear of negotiation, strategies for gaining the upper hand by manipulating the environment, and tactics tailored to negotiation type. What he offers is much more than just a guide to “magic words” or a collection of case studies; Collins provides a hard-working handbook on assessing situations and pinpointing the appropriate techniques for any given circumstance. There’s great real-life advice, including details on how to negotiate at restaurants and hotels. The tips are often surprisingly, almost shockingly simple and logical—such as the suggestion to get in line behind a belligerent customer to boost your own chances for success. Readers will come away with a set of “guerrilla negotiating” tactics, and a better understanding of:• when to continue talking and when to walk away• how to identify words that sabotage your best efforts• how to identify cultural customs that will smooth the process• how to bluff for maximum effectivenessEach chapter concludes with “key thoughts” that summarize the main lessons in the preceding pages.Viewing negotiation as both science and art, Collins will help executives, managers, and almost anyone master the skills to have the upper hand in any situation.

    In the first volume of his autobiography The Best I Could (first published in 2008), Subhas Anandan covered many sensational cases, such as those of Anthony Ler, Took Leng How and Ah Long San, and espoused his views on the mandatory death sentence and police entrapment. In this second volume It’s Easy to Cry, this foremost champion of pro bono work moves away from depicting gruesome murders and delves instead into the emotions behind the crimes. He writes about cases where deep and complex emotions are displayed, like the mother who lied and pleaded guilty to save her son. He also shares his thoughts on the many people, including Singapore’s Chief Justices and Attorney-Generals, who have affected him in one way of the other. It is also a searing and honest account of his life, career and friendships — dictated to his wife in 2014 while undergoing kidney dialysis.

    

    He returned some 20 years later with a wife, four children and the internationally renowned tour company - Contiki Holidays.Written by the founder of Contiki, Only Two Seats Left is the incredible story of how a simple idea with a starting capital of just 25 pounds became a worldwide travel company with an internationally recognised iconic' brand name. To date over two million young people have had the Contiki Challenge.Only Two Seats Left is one of Australasia's great untold business success stories. A touching blend of autobiography, business insight and travel tale all rolled into one book readers won't want to put down.Discover the raw realities of John's journey of difficulties, failures and his most valuable secrets to successful entrepreneurship.In this altogether inspiring narrative, Only Two Seats Left encompasses entrepreneurship, leadership, risk taking, team work, branding, competition and surviving tough times John's personal journey creates a thoroughly entertaining read for anyone who's ever dreamt of taking a risk with that first bold step to venture into the unknown.

    But you don't have to suck at break-ups. Break-ups are awful, and tough, and they're very real, but that doesn't mean they get to take over your whole life. YOU can take charge. YOU can be the boss of your break-up. YOU can choose to see it as a gift. And you must.Break-up Boss gives you all the tools and techniques (and lots of lectures - cute!) to deal with each stage of your break-up. This is a Real Life, no-nonsense picture of a break-up, and an enthusiastic, empowered and positive view of how to deal with it.

    This includes further education, adult and community learning, work-based learning, the forces and offender learning and skills. It is easy to read with plenty of practical activities and examples throughout and the content is fully linked to the Teacher Training Standards. Please note: This book has since been updated to reflect the new title of the qualification: The Award in Education and Training.The qualification unit content contained in the appendices has since changed, and some legislation mentioned in the book has been updated.

    One night, after putting their four children to bed, her husband, Patrick, marvelled that their lives seemed perfectly happy.Just a few hours later, everything changed.One moment Lisa was sleeping beside Patrick, and the next, she was kneeling on the floor beside his unconscious body frantically administering CPR. Patrick had had a massive heart attack and was in a coma, and the doctors were blunt: there was no hope. But for the next two years, Lisa stood by his side and awaited a miracle, while continuing to balance life as a high-powered executive and mother of four.Part leadership guide, part memoir of loss, and part personal empowerment primer on how to achieve your goals no matter what the universe throws at you, Resilience is an inspirational story about how to rise to the top in a man’s world, triumph over adversity, lead a fulfilling life, and live each day with purpose and gratitude.

    We’re each trying to describe what we know about life, to create a collective sense of “safety in numbers.” When we reach the end of our traditional descriptive powers, it’s time to weave collective meaning from poetry, painting, writing, dancing, photographing, filmmaking, storytelling, singing, animating, designing, performing, carving, sculpting, and a million other ways we daily create Order out of the Chaos and share it with each other for comfort.On this journey we need a creative philosophy which will help us find our voice, discover our message, deal with the responses to our work, maintain inspiration, and stay mentally healthy and motivated creators as we strive to find “the meaning in the making.”

    

    And how do you do that? By learning to Push in the Orangetheory Fitness workout. By doing so, you also learn to do the same in your life - to take on new challenges, to pursue your biggest goals, and to become the best version of you.What makes Orangetheory different from every workout you’ve tried? Why is it one of the fastest-growing fitness franchises today? And how can it change your life? In Push, you’ll learn the amazing story behind Orangetheory, the journey Ellen Latham took to create it, and how to apply the elements of Base, Push, and All Out from the workout studio to your own life.

    Not just about his health crisis but also about forging a remarkable life around cancer and his career as a sportwriter, the amazing friends and family who supported him, and finding love. After five and half years on the organ transplant waiting list then being gifted with a new heart, Kyle embarks on a challenge of his own making: to compete in the Ironman Triathlon, in which he competed not once but twice. His miraculous recovery and athleticism are recounted, along with the story of how he became an Olympic torch bearer, a devoted Lymphoma & Leukemia Society spokesperson, a motivational speaker, and an author. Heart of Iron is an invaluable companion for those affected by cancer and a breathtaking memoir about one man’s unstoppable spirit and success against all odds.

    Taken by Collingwood at pick 58 in the 2001 ‘super draft’, no one saw a future Brownlow medallist but the scruffy kid knew how to get the ball. Right from the start he made two things clear: he didn’t like training and his mates and social life came first. Swan made front page news in 2003, and faced the sack after playing only three senior games. The infamous Collingwood Rat Pack took him under their wing, he thrived under Mick Malthouse’s coaching, and grew into a talented and nerveless big-occasion player with an incredible mix of power and speed. Off the field, his tattoos, deadpan delivery, transgressions and blunt refusal to become an AFL robot meant he was often used as clickbait.Despite mastering the art of appearing not to care about anything, in Dane Swan: My Story, Swan – for the first time – reveals the pride that drove him to succeed, his loyalty to family, mates and the club that gave him many last chances, and how he worked hard, his way. He takes us inside the highs of the premiership, and through the tumultuous years of the transition from Malthouse to Nathan Buckley. Footy might be only a game, but it’s one hell of a ride with Dane Swan.There’s no one like him at all in this day and age.Nick MaxwellOne of the greatest players in the history of this club. He marched to the beat of his own drum, always, off the ground more so than on it, but I always liked the fact that he was an individual. And whatever he was doing, it worked.Eddie McGuireThe bigger the game, the more turned on he was, and that became evident at the peak of his career because he played his best footy on the biggest stages.Nathan BuckleyWhat made Swanny so good? It was talent, hard work and mental toughness to be that consistent.Ben JohnsonIt was quite extraordinary the way that he just got on with it. He loved winning, he loved the challenge and underneath it, he is a very proud person.Mick MalthouseAbout the author: Dane Swan played 258 games for Collingwood Football Club. He achieved the ultimate team success as a premiership player, and his haul of individual awards is impressive: a Brownlow Medal, three Copeland Trophies, five All Australians, an AFLCA Most Valuable Player award, a Jim Stynes Medal, a couple of Anzac Medals, as well as a swag of top-three finishes in many awards. His unbelievably consistent output meant he averaged 26.85 disposals across 15 seasons, second only to Greg ‘Diesel’ Williams. Swan’s career came to an untimely end in round 1 of 2016. He is acknowledged as one of the best modern midfielders and a one-of-a-kind champion of the competition.

    Learn to apply their proven insight and methods for success into your own life!

    Chiswick Women's Aid was Europe's first ever refuge for what were then called 'battered women', and Jenny Smith was one of the first females who bravely made their way to this much-needed safe house. Desperate, and in fear for her life and the welfare of her two small children, Jenny had fled her dangerously schizophrenic partner, carrying only a few possessions. In the Chiswick shelter, founded by famous women's rights campaigner Erin Pizzey, Jenny found other women in the same position, all with harrowing, extraordinary stories to tell. Amenities were basic, but the respect, kindness and humanity of the community would help to give Jenny a new lease of life and strength. When the safe house came under threat of closure, she lobbied parliament and drove across Europe in a convoy of women in camper vans to raise awareness of their plight. Jenny's story is a slice of social history that begins in a Derbyshire mining village in the 1950s and takes the reader to inner city of Hackney in the 1960s, and Jenny's heart-breaking journey to the refuge. The house was the subject of a famous documentary, Scream Quietly or the Neighbours Will Hear, which, when first broadcast in 1974, sent shockwaves through the UK. Jenny was one of the first women to break a taboo by speaking publicly about domestic abuse. With the new start afforded her by the refuge, Jenny went on to find love, have another child and work as a foster carer.

    The letter was both a confession and an invitation for public scrutiny. “No matter where I was,” he recalls, “there was always a chance that someone had read my post and was waiting to catch me with a drink in my hand.” To help keep himself on the straight and narrow, Carr still has a counter at the top of his site, ticking off the number of days he’s gone without a drink.In this bracing (but zero-proof) tale of recovery, Carr delivers his own twelve steps to building a life without booze. His hard-earned advice, punctuated with anecdotes that are both cautionary and comic (a bender once took him to Iceland, where he drunkenly believed he’d get better Wi-Fi) is given with humility and goodwill. Along the way, Carr celebrates the simple yet overlooked pleasures of sobriety—weight loss, a renewed love life, the ability to buy a phone or laptop without promptly losing it in a bar. As he slowly discovers, a sober life actually CAN be fun. What’s more, he’ll remember it.