Worth Every Penny encourages business owners to use a different business model, one that is designed to maximize their advantages over the big-box stores and other discounting competitors. They’ll learn how to: - -Create a brand that lets them charge what their offering are worth - -Create products and high-touch customer experiences to achieve healthy margins and an outspokenly happy and loyal client base. - -Use a pricing strategy guaranteed to create demand and attract the right customers instead of discounting to attract new clients. - -Throw traditional advertising to the wind and implement a boutique way of marketing to excel in a competitive business environment. - -Use the relationship-based sales skills needed to close every sale and have their clients clamoring for more.

    It covers every aspect of call center management - service level, forecasting, scheduling, resource calculations, metrics, quality, budgeting, reporting, strategy and key enabling technologies - in a format that is well-organized and easy to understand. The updated and expanded edition contains important new information, including: Trends in customer expectations; Best practices in performance reports and objectives; How to create an effective customer access strategy appropriate for today's environment; How to manage multichannel contacts with quality; New technologies, and how they're changing customer contact services; Improving the call center's strategic impact and ROI; New case studies and examples from Wells Fargo, Starbucks, Aetna and many others.

    The 16 project-based lessons show readers step-by-step the key techniques for working with InDesign CS6. Readers learn what they need to know to create engaging page layouts using InDesign CS6. This completely revised CS6 edition covers the new tools for adding PDF form fields, linking content, and creating alternative layouts for digital publishing. The companion CD includes all the lesson files that readers need to work along with the book. This thorough, self-paced guide to Adobe InDesign CS6 is ideal for beginning users who want to master the key features of this program. Readers who already have some experience with InDesign can improve their skills and learn InDesign's newest features. "The Classroom in a Book series is by far the best training material on the market. Everything you need to master the software is included: clear explanations of each lesson, step-by-step instructions, and the project files for the students." -Barbara Binder, Adobe Certified Instructor, Rocky Mountain Training Classroom in a Book(R), the best-selling series of hands-on software training workbooks, helps you learn the features of Adobe software quickly and easily. Classroom in a Book offers what no other book or training program does-an official training series from Adobe Systems Incorporated, developed with the support of Adobe product experts. All of Peachpit's eBooks contain the same content as the print edition. You will find a link in the last few pages of your eBook that directs you to the media files.Helpful tips:If you are able to search the book, search for "Where are the lesson files?"Go to the very last page of the book and scroll backwards.You will need a web-enabled device or computer in order to access the media files that accompany this ebook. Entering the URL supplied into a computer with web access will allow you to get to the files.Depending on your device, it is possible that your display settings will cut off part of the URL. To make sure this is not the case, try reducing your font size and turning your device to a landscape view. This should cause the full URL to appear.

    Not a book based on old fashion theories or textbook scenarios, The Millionaire Dropout is instead based on tried and tested methods of increasing personal skills, increasing your wealth, improving your life-style and releasing all the personal power that is locked up inside you. Based on the author's firsthand experience of bootstrapping himself out of failure, The Millionaire Dropout is for anyone who wants to learn the secrets for increasing their income and their standard of living. Divided into three sections readers will walk through the stages for taking control of their life, learning how to make more money, and learning how be smart with their successes. Everyone owes it to themselves to invest a little time and effort into increasing their standard of living and releasing the personal power that is locked up inside of us all.

    AFFORDABLE.This book on investing in rental properties for beginners is the foundation of what I’ve built 47,000 person social media platform on – helping the average person get involved in rental properties on an average income, and building the cash flow of their dreams with 2-5 properties. That’s it.This will teach you (the ordinary investor) how to tailor your investment strategy to your pocketbooks (and no one else’s). You don’t need to ask your parents or friends for loans because the best approach to building a rental portfolio is by purchasing units in modest neighborhoods that offer really high rents (i.e. purchase a $44,000 rental that earns $1200 a month in rents).If being a real estate investor is your dream and being a landlord is not, this is the book for you! The author will personally take you through the steps she’s used on over 560 people to build their dream income and lifestyle.Here’s some of what you’ll discover in this book: Find what the best market/price for your investment portfolio should be for your budget; Learn how to invest out of state EASILY and EFFORTLESSLY to build your portfolio; How to find low cost properties and analyze them to make sure you are choosing the right property; How NOT to be swindled out of thousands by contractors; The Three KEY FACTORS that determine whether it’s a good deal or not; How vacancy rates is a MADE UP NUMBER and how to professionally analyze any rental market; The difference between a rental property owner versus landlord - and how that impacts your investment strategy; That there is such a thing as a profitable and compassionate real estate investor, and you can do your part to offer long term affordable housing and stop the middle class squeeze; If you’re ready to turn your dreams of being a real estate investor into a reality, then hit the BUY NOW button!

    SOAR takes the Appreciative Inquiry philosophy and applies it to provide a strategic thinking and dialogue process. The authors have been instrumental in developing this process and will share the concept and case studies to give you the confidence to try SOAR.

    The text draws from political science, public administration, economics, decision analysis, and social and political theory.

    No B.S. No fluff. No Sugar-coating. Are you driven to succeed so much it hurts? Are you tired of books which promise a sugar-coated tactic to overnight success, only to be left with disappointment? Do you want to live a life on your own terms? Then this book is for you… Do you know what the #1 regret of the dying is? “I wish I’d had the courage to live a life true to myself, not the life others expected of me.” All of us start out with the desire and the potential to live a remarkable life. But along the way something happens… We start to accept mediocrity. But there is a way to live life on your own terms. And entrepreneur Peter Voogd wants to show you how… Peter started his first business when he was 15, and found himself broke, stressed and discouraged by the age of 22. By 23, he made his first 6 figure income, and by 27 his earnings were over 1 million. Through his own experiences and that of helping over 4,000 entrepreneurs with The Game Changers Academy and starting The Young Entrepreneur Lifestyle, Peter has identified the exact strategies young entrepreneurs can use to create a business so they can live a life on their own terms. In this book that is sure to be as big of a hit as 6 Months to 6 Figures, you’ll learn the 30 strategies you need to create the lifestyle of your dreams including: - The tactical tips, experience and mindset it will take to build your ideal lifestyle. - How to handle information overwhelm, and implement what you learn into your life and business for massive results. - How to drop your past and transform your future to see the change you want in your life. - The 6 “musts” to extreme achievement. - How to build a morning routine that’ll start you off energized and hungry to achieve your goals. "There are two types of people in this world. Those who will do whatever it takes to succeed… and everybody else. Choose wisely." - Peter Voogd Remember the number one regret of the dying? To have the courage to live a life true to themselves... Well do you have the courage? The courage to stand up and to create an exceptional lifestyle that’s true to who you are? If you do, get this book. Because with that courage, and Peter’s advice, you’re sure to get everything you want out of life. Just think… in 6 months you could be one of the entrepreneurs who isn’t just barely surviving, but thriving. Whichever one you become is up to you. To get free downloadable resources (PDF and audio files) from leading entrepreneurship authority Peter Voogd, visit: TheEntrepreneurBreakthrough.com Tags: lifestyle entrepreneurs, young entrepreneurs, entrepreneurship, financial freedom, success, Peter Voogd, 6 Months to 6 Figures

    Your body language is on display almost all of the time so isn't it important you know what signal you're sending? Discover how to use your body language to your advantage and at the same time learn how to decipher other people's signals. Research shows that up to 90% of communication is transmitted non-verbally and that the most successful people - in all walks of life - are intuitive in deciphering these signals. We may think we know how to use this silent' language but how many of us can actually use it well? Body Language will help you: gain a deeper understanding of other people so you can read' their minds know what non-verbal signals you may be giving out to others and how to use this to communicate and gain the response you want notice if what someone says is completely at odds with what they are thinking or feeling learn how your extremities' can give you away (despite what's coming out of your mouth). make a better impression in your social and work life by being aware of your bodytalk' (and that of others). ..and more.

    Don't worry, you're not alone. Heck, you might have already read a book or two on this exact topic - there are a few out there. So why would we write another one? Because rarely will you find a book that shows you the exact steps to accomplish a specific goal. And one that's enjoyable to read to boot! No fluff, no information you don't need just to fill up space. In Make Money as a Freelance Writer, Gina Horkey and Sally Miller give you the exact steps you need to start a freelance writing business from scratch. Nothing more, nothing less. Best of all, you'll discover how to land your first paying client - even if you're starting from zero. And by following the seven steps listed in this book, you can be earning $1,000 as a freelance writer in as little as 30 days. Not bad considering the price of the book, right? Completing the action steps listed in Make Money as a Freelance Writer will help you to: * Choose your top niche(s). * Acquire your first few samples. * Create your freelance writing portfolio. * Start sourcing writing work. * Send your first several pitches. * Land your first client. * And earn your first $1,000! Reading this book (and doing the work) will save you time, money and your sanity. Don't keep trying to figure this whole freelance writing thing out on your own. Or read everything on the internet covering the subject without taking action, because you're so confused and overwhelmed by the vast amount of information that exists. These seven steps haven't just worked for us. These steps have worked for thousands of other freelance writers in our community. So read the book, join the ranks and start earning as a freelance writer today. Are you ready to turn your writing hobby into some cold, hard cash? These steps can work if you're a stay-at-home mom looking to add a little extra income to your household budget. Or if you're a college student in need of a part-time job to pay the rent. Or maybe you dream of escaping your nine-to-five. You want financial freedom and a more meaningful life. These steps help you accomplish that too! Whatever your reasons, Make Money as a Freelance Writer shows you how to start a freelance writing business from nothing and earn your first $1,000 as quickly as possible. So what are you waiting for? Click the BUY NOW button at the top of this page and start taking specific actions to make your dream of getting paid to write a reality!

    The whirlwind of job applications, interviews, follow-up, resume building, and networking is just the beginning. What happens after you've landed the job, settled in, and begun to make a difference-where do you go from here? What if you feel stuck in what you thought would be your dream profession? New York Times bestselling author Mika Brzezinski and producer Daniela Pierre-Bravo provide an essential manual for those crucial next steps. Earn It! is a practical career guidebook that not only helps you get your foot in the door; it also shows you how to negotiate a raise, advocate for more responsibility, and figure out whether you're in the career that's right for you. A blueprint for your future success, Earn It! features insightful and inspiring interviews with leaders in media, fashion, and business, recruiters, HR, execs, and kickass young female entrepreneurs like Danielle Weisberg and Carly Zakin of theSkimm, Vimeo CEO Anjali Sud, and Jane Park, founder of the cosmetic subscription company Julep

    Navigating the mysterious path from childhood to adulthood, Sarah encounters a naked, winged man, rivalrous ghosts, and gods disguised as beggars.

    Celebrated for her wit, compassion, candor, and ebullience, she was embraced on both sides of the political aisle. In the outpouring of national admiration and affection in the days following her death in the spring of 2018 at age ninety-two, many remembered the commencement address Mrs. Bush gave to the Wellesley College class of 1990. She urged the graduates to believe in something larger than themselves, citing her own commitment to literacy and her belief that, “if more people could read, write, and comprehend, we would be much closer to solving many of the problems plaguing our society.” Filled with timeless wisdom, Your Own True Colors is a perfect gift book for graduation or any occasion. Barbara Bush’s message about men, women, diversity, and big ideals—finding one’s own true colors—is as timely, important, and inspiring as ever.

    Through an exhaustive, evidence-based analysis of medical research, the study concludes that MS is a disease largely determined by lifestyle factors. Showing that people with MS who modify their diet, their exercise habits, and other aspects of their lifestyle can stabilize the illness and potentially recover, these recommendations will change the lives of thousands of people with MS and support their loved ones.

    Fully updated with the 2009 practice guidelines, this book will take you through every step of a project - from planning and establishing roles to closing and reviewing - offering practical and easy-to-understand advice on using PRINCE2. It also shows how to use the method when approaching the key concerns of project management, including setting up effective controls, managing project risk, managing quality and controlling change. PRINCE2 allows you to divide your project into manageable chunks, so you can make realistic plans and know when resources will be needed. PRINCE2 For Dummies, 2009 Edition provides you with a comprehensive guide to its systems, procedures and language so you can run efficient and successful projects.PRINCE2 For Dummies, 2009 Edition includes: Part I: How PRINCE Can Help You - Chapter 1: So What's a Project Method and Why Do I Need to Use One? - Chapter 2: Outlining the Structure of PRINCE2 - Chapter 3: Getting Real Power from PRINCE2Part II: Working Through Your Project - Chapter 4: Checking the Idea Before You Start - Chapter 5: Planning the Whole Project: Initiation - Chapter 6: Preparing for a Stage in the Project - Chapter 7: Controlling a Stage - Chapter 8: Building the Deliverables - the Work of the Teams - Chapter 9: Finishing the Project - Chapter 10: Running Effective Project BoardsPart III: Help with PRINCE Project Management - Chapter 11: Producing and Updating the Business Case - Chapter 12: Deciding Roles and Responsibilities - Chapter 13: Managing Project Quality - Chapter 14: Planning the Project, Stages, and Work Packages - Chapter 15: Managing Project Risk - Chapter 16: Controlling Change and Controlling Versions - Chapter 17: Monitoring Progress and Setting Up Effective ControlsPart IV: The Part of Tens - Chapter 18: Ten Ways to Make PRINCE Work Well - Chapter 19: Ten Tips for a Good Business Case - Chapter 20: Ten Things for Successful Project Assurance Part V: Appendices - Appendix A: Looking into PRINCE Qualifications - Appendix B: Glossary of the Main PRINCE2 Terms