Like the bungling burglar who logged on to his own Facebook page at his victim's house - and forgot to turn the computer off when he left, or the stupid bank robber who made his escape in his own car - complete with personalised number plates, or the idiotic criminal who tried to hand himself into the police... in order to collect the reward. Award-winning writer Andrew Penman has scoured the country for this hilarious collection of those who are not just bad, but also dim very dim. 'Andrew Penman enjoys a laugh at the expense of Britain's most stupid burglars' - The Mirror 'Exploits so dim-witted it's surprising they ever managed to keep themselves breathing long enough to commit any crime' - Wales Online Illustrated with cartoons drawn by Neil Kerber.

    In this book I have set out prove that statement is completely untrue and in fact with customers like these then maybe the opposite could be said. So sit back, grab your self a drink perhaps an alcoholic one if you feel that way inclined and enjoy some of the strangest, ridiculous and most outrageous complaints and statements from all walks of life. The second volume is out now and is much longer and in my opinion even better than the first, though i would say that.

    Could you keep your cool while talking to all levels of stupid? Would you be able to wear a headset all day without wanting to throw it out of the window? All calls are recorded, analysed and timed to the second. Average handling time (AHT) is discussed as if it's the very meaning of life and managers are always coming up with new ways to shave milliseconds from each call. Is it acceptable to only have a total eight minutes a day for visits to the toilet or coffee machine? Imagine not being allowed to hang up on someone who is screaming abuse down the line at you. Welcome to the Call Centre! Izabelle worked in call centres for many years; from insurance to home shopping, from selling advertising to discussing loans. Finally in the early hours one morning, she decided enough was in fact far too much and left her final call centre job the same day, never to return. On her way out of the door for the final time she vowed she would write a book about life in a call centre. Here is that book. Read about call centres in general, memorable customers and staff. How do staff stay sane? What is Big Red? Are cranberries the true meaning of Christmas? Why would you have leather trousers round your ankles in a lift? How not to impress your boss. Izabelle shares these and many other true tales from her years of incarceration in UK call centres.

    In the London office my new boss Victor tells me I shall be working in a regional office - and he wants me to drive there. I am to deliver Victor's shiny Jaguar: his pride and joy. The office is in Calcutta. This all sounds like fun to me. A month long holiday. How bad can that be I think and decide to invite my friend Douglas to come along for the ride. This will be a road trip to die for I tell him. Victor's P.A. Shirley is the all seeing eye. Nothing gets past here. I have to report in on my progress at key points on the route. Shirley is going to be watching me. 'If you so much as scratch it you're dead.' I laugh, what could possibly go wrong....? well just about everything. We were OK up till Trieste; then a goat got in the car - after that it was downhill all the way to Calcutta.

    We all know one! They like to groan and grumble, offering their own commentary on the shortcomings of modern life. Whether it is queues at the supermarket, the state of the health system, the price of a pint these days, the hairstyles of teenagers, or the number of Maltesers you actually get in a bag, there is always something that will get their goat. 'The Grumpy Old Git's Guide to Life' is a hilarious celebration of all these grumps, how to identify one, what exactly they find so irritating and why we find their rants quite so amusing.

    Featuring all new, never before published material, Crows, Papua New Guinea, and Boats is the latest release by David Thorne, author of The Internet is a Playground and 27bslash6.com

    Comedy and Error Simon Day, star of the Fast Show and Bellamy's People tells the shocking, sometimes sad and hilariously funny story of his life so far Full description

    In this extended interview, Getlen spoke to Carlin about all the subjects above and more, finding the veteran comic, who changed the way comedians approach the art of stand-up comedy several times over the course of his remarkable fifty-year career, to be even more intelligent and contemplative than one might expect. Carlin never shied away from difficult subjects, answering every question as if he had been mulling over the topic at hand for years before reaching his well-stated conclusion. Conversations with Carlin highlights the comedian’s anti-authoritarian views - what he would refer to as his “outsidership” - on almost every page, and features his extensive thoughts on the topics most closely associated with him, comedy and words. But the book also presents sides of the man that his fans have rarely, if ever, seen before, as he discusses topics like the importance to him of romantic love - George was with the same woman for almost four decades, until her death in 1997 - and the conditions under which he would put his life on the line and go off to war. Conversations with Carlin will be a revelation for longtime fans, providing one of the most in-depth looks yet at this brilliant comedy icon, while also serving as the perfect introduction for those just now discovering George Carlin and his vast influence on the comedy world. ABOUT THE AUTHOR Larry Getlen is a veteran journalist who has written for TIME, Esquire, New York Magazine, Radar, and the New York Post. He’s also a comedy writer and former stand-up comedian who has appeared on “Chappelle’s Show,” and was once booed off-stage at the legendary Apollo Theater in Harlem. He lives in New York City. Follow him on Twitter @larrygetlen.

    The economy is collapsing, his health is failing, and around his hometown of Broughty Ferry, Bob is struggling to get the respect he deserves. Fortunately his email junk folder is bursting with offers of assistance from around the world. In these genuine emails, Bob Servant looks to the Internet's worst con merchants and charlatans for answers to his many woes. The author of the bestselling Delete This At Your Peril and the critically acclaimed Radio 4 series The Bob Servant Emails is back with an all-new compilation of emails targeting a fresh batch of email spammers—the false lenders who have bravely stepped into the credit crunch, supposed doctors offering expensive treatments for Bob's ailments, and fake foreign soldiers offering him military advice in his campaign against a local bowling club. They all find a man from Broughty Ferry who is ready and willing to give them his valuable time.

    The second addition to the Clients From Hell series taps freelance veterans for even more material. Interviews, resources, and particularly poignant tales of client insanity are all included alongside the fan-favourite anecdotes of freelancing dysfunction.For the first time, Clients From Hell takes a step back from finger-pointing and clever name-calling to inform the audience of how to make it as a creative professional. Step one: buy this book. Step two: take heed of these cautionary tales. Step three: we haven't thought of a step three yet. We'll worry about that when revisions come around.Anyone who has ever worked with clients may find these tales frighteningly familiar. New freelancers may think twice about their chosen profession - or at least find relief in the fact that they're not alone in absurd client interactions.And the rest of you? You can just laugh and enjoy your day job.

    Stuck at a boring family party, on an awkward date, in a below-par job interview, or any number of other situations in which conversation has become more of a trickle than a flow. Well, fear the excruciation no more, as Richard Herring's Emergency Questions is about to change your life. Containing 1,000 conversation starters from one of our most cherished comedians, along with plenty of answers from the many household names who've appeared on his hundreds of podcasts, this book is virtually guaranteed to remove any social anxiety from your life, and will raise your repartee-game to new heights.

    In the last four years his TV show has become a number 1 ratings success and he's even making a movie.But Brendan has had to battle hard for success. The youngest of eleven children, his mother was Maureen O'Carroll, a former nun who went on to become the first woman to be elected to the Irish parliament. Brendan adored his strong, widowed mother—and she later became the inspiration for his indomitable character Agnes Brown.However, the family endured poverty reminiscent of Angela's Ashes and Brendan saw no option but to leave school at 12 to work. He married young and for decades struggled to make ends meet. Eventually, bankrupt and desperate, Brendan went to see a fortune teller who told him she could see his future achieving worldwide success as a comedian and actor. At first Brendan laughed at the notion, but then he thought of how much his friends loved his gags, and decided to give it a go...This is the magical story of how a loveable Irishman with a wig and a wit as caustic as battery acid surprised everyone—most of all himself—by becoming one of the best-loved comedians in the world.It is a story of hardship, heartbreak, and talent and will remind readers afresh that sometimes the facts can be even more extraordinary than the fiction.

    Looking for Something New and Really Funny? Imagine you can get it with JUST ONE CLICK! Yes, this is a JOKE BOOK of your dreams. Vol.1 of the Donald's Humor Factory series. This super funny adult joke book is free of swear words. Donald Shaw is a popular comic and an award-winning humor books author (his wife gave him a French kiss award)! His jokes are loved by thousands of people from Alaska to Zimbabwe, and possibly outside of Earth. Joking is always fun! Jokes bring smiles to people’s faces. Jokes make us laugh. People fall in love when they smile at each other. We love joking in the company of our best friends and families. Jokes help us to relax and overcome any difficulties. Joking is an awesome social skill and a great way to make new friends and to communicate nearly in any surrounding. Many people also love just to read some good jokes for amusement. However, it is not that easy to find real good jokes today. Some of them are simply out-of-date. Some of them are not clean enough. You may also find many joke books that are not really funny and contain too much fluff and advertising. This jokes book is different! Buying this humor book you will get: A great collection of 300 FUNNY JOKES One-liners, real-life awkward situations, and hilarious short stories Great book to read on a long trip Clean and dirty jokes WITHOUT nasty words Jokes for adults and teenagers Jokes about relationship, marriage, bar, professions, hobbies, etc. LIMITED TIME BONUS: the link to download my FREE HUMOR LIBRARY that includes hundreds of great jokes for kids, adults, and teenagers. So the whole family may have fun! This is no-brainer, really! This book is free of racism. I support LGBT community, because love is love. I love all people in the world and I want to make you laugh and smile! This is my ultimate goal and I did not mean to insult anyone. So relax, take it easy and enjoy this humor book! Buy this funny book NOW and roll on the floor laughing! Pick up your copy today by clicking the BUY NOW button at the top of this page!

    Why else would you be looking at this book? If you have ever wanted to see behind the front lines of retail, this is the book for you. If you want to validate your own experiences in retail, this is the book for you. If you just want to laugh at humorous things from funny people, this is the book for you. Packed full of true short stories from working in one of these super stores, only one conclusion can be reached in the end: Wal-Mart is the craziest place on Earth!

    Keeping her end up while seven grown-up children tear about the fecking place like the eejits haven't got a home to go to.Packed with Mammy's tips for keeping a perfect family, or at least a family, as well as contributions from her children, neighbours and other hangers on, Mrs Brown's Family Handbook dispenses advice in her own inimical fecking style. You'll learn:• why every mammy's secret weapon is the tea towel• the dos and don't of cleaning up Granddad • what Dermot doesn't know about farting (not much)• what Winnie knows about seks (not enough)• all about the Five-Sausages-A-Day Diet (hint: contains sausages)• from Maria all about pain relief in child birth (if its free, take it)The perfect gift for anyone in a large family - it's one present and cheap - or with no family at all (seeing what they're missing might cheer the miserable feckers up), Mrs Brown's Family Handbook is also ideal for anyone sick and tired of giving out bloody DVDs for Christmas.Brendan O'Carroll is an Irish writer, producer, comedian, actor, director and author. He is best known for playing Agnes Brown in Mrs Brown's Boys, which won the best sitcom BAFTA in 2012. He has written four films and nine comedy shows, including The Course (1995), The Last Wedding (1999) and last year saw the release of his DVD for the live tour Good Mourning Mrs Brown. He has also published seven novels, including The Mammy, The Scrapper and The Young Wan - a number of which have been translated into 12 languages.