Taking universal scenarios case by case, and packed with practical tips, this inspiring, down-to-earth book will give you the tools to build your self-esteem and become happier, healthier, and in control of your own destiny.Written in an approachable style which posits practical solutions to a range of universal problemsDeals with assertiveness in business, family, social situations and all areas of lifeCovers topics like 'dealing with your boss', 'dealing with finances', 'asking for a pay rise', 'saying no at work'

    Acknowledged by the publishing industry, authors and would-be writers as the indispensable companion to navigating the world of publishing.The 80+ articles provide inspirational and how-to guidance on writing for newspapers, magazines, scripts for film, radio and TV; advice on writing and submitting plays, poetry, non-fiction and fiction of all genres - from fantasy to thrillers to romance; how to contact publishers and agents; managing finances as a writer; negotiating legal issues, such as copyright; understanding the editing process; self-publishing and conventional routes; digital and print.NEW articles in the 2016 edition include:Alison Weir Historical fictionBen Schott On writingRose Prince Writing about foodSara Wheeler Travel WritingDanny Hahn Literary translationNick Spalding Being a hybrid authorMel Sherratt Successful self-publishing Mike Poulton Adapting works for the stageJulia Copus Being a published poetand pieces on: Writing theatre reviews, Graphic novels, Getting poetry published, Literary festivals, Greetings cardsEvery one of over 4,500 listings of who to contact, where and for which disciplines across the media, are reviewed and most updated, with new listings added every year.The combination of up-to-date listings information and expert advice, make the Yearbook a topical and reliable resource; the perfect gift for every writer every year.

    Old-style system administrators may be disappearing in the face of automation and cloud computing, but operations have become more significant than ever. As this O'Reilly Radar Report explains, we're moving into a more complex arrangement known as "DevOps."Mike Loukides, O'Reilly's VP of Content Strategy, provides an incisive look into this new world of operations, where IT specialists are becoming part of the development team. In an environment with thousands of servers, these specialists now write the code that maintains the infrastructure. Even applications that run in the cloud have to be resilient and fault tolerant, need to be monitored, and must adjust to huge swings in load. That was underscored by Amazon's EBS outage last year.From the discussions at O'Reilly's Velocity Conference, it's evident that many operations specialists are quickly adapting to the DevOps reality. But as a whole, the industry has just scratched the surface. This report tells you why.

    Who is the most important person in your organization to lead your teams through these changes? Gallup research reveals: It’s your managers.While the world’s workplace has been going through extraordinary historical change, the practice of management has been stuck in time for more than 30 years. The new workforce -- especially younger generations -- wants their work to have deep mission and purpose, and they don’t want old-style command-and-control bosses. They want coaches who inspire them, communicate with them frequently and develop their strengths. Who is the most important person in your organization to lead your teams through these changes? Decades of global Gallup research reveal: It’s your managers. They are the ones who make or break your organization’s success. When you have great managers who can maximize the potential of every team member, you will see organic revenue and profit growth, and you will give every one of your employees what they most want today: a great job and a great life. This is the future of work. It’s the Manager  includes exclusive content from Gallup Access -- Gallup’s new workplace platform, chock full of additional content, tools and solutions for business. Your book comes with a code for the CliftonStrengths assessment, which reveals your top five strengths.

    In this extraordinary new road map for success, Tom Oliver--a motivational self-made entrepreneur and coach to many of the world's most notable CEOs, philanthropists, and entertainers--shows you how to dramatically alter your life path. Nothing IsImpossible is a proven seven-step whole-brain plananyone can use to improve his or her business, life, and career from the man Deepak Chopra calls anextraordinary leader.Have you ever struggled with success?Have you ever felt that your strengths were left untapped--your true talents unrecognized?Do you have a different plan for yourself from the one others might imagine for you?As Oliver explains, what really distinguishes people who get things done and realize their dreams from those who don't is that they don't allow their self-doubts to stop them--they don't cultivate what the Buddha called the habit of doubt. This book dispels that doubt, freeing you to set and meet the personal and professional goals most people only dream about.Clearly, step by step, with personal anecdotes from some of the world's most influential leaders and his own remarkable life, Oliver presents a practical playbook for anyone who wants to change his or her life and future. It also features comprehensive exercises and abundant resources.Whether you're a business professional, athlete, entrepreneur, artist, or anyone else, after readingand implementing the wisdom of Nothing Is Impossibleyou'll be able to transcend the boundaries of what today's world thinks is possible.

    When he returns home from his demanding job, a man rightfully deserves a bit of pampering. A happy smile, a warm kiss, and a pair of cozy slippers are just the start. Here are all the secrets for helping him feel comfortable and content:  - Advice on cooking from scratch - The lowdown on why a clean home makes hubby feel better - Valuable hints on making yourself more attractive to him The Good Wife is a great and humorous gift for brides-to-be or happily married wives, for Valentine’s Day, and bridal showers and bachelorette parties.

    It covers every aspect of call center management - service level, forecasting, scheduling, resource calculations, metrics, quality, budgeting, reporting, strategy and key enabling technologies - in a format that is well-organized and easy to understand. The updated and expanded edition contains important new information, including: Trends in customer expectations; Best practices in performance reports and objectives; How to create an effective customer access strategy appropriate for today's environment; How to manage multichannel contacts with quality; New technologies, and how they're changing customer contact services; Improving the call center's strategic impact and ROI; New case studies and examples from Wells Fargo, Starbucks, Aetna and many others.

    Former Pixar and The Simpsons Animator and Story Artist Matthew Luhn translates his two and half decades of storytelling techniques and concepts to the CEOs, advertisers, marketers, and creatives in the business world and beyond. A combination of Luhn’s personal stories and storytelling insights, The Best Story Wins retells the “Hero’s Journey” story building methods through the lens of the Pixar films to help business minds embrace the power of storytelling for themselves!

    From keeping your story simple to staying in the character's head, Elizabeth and Mark will take you through the essential steps to creating propulsive and entertaining fiction. Also includes an additional book: 'Musings From the Writer's Desk'

    Perfect to keep in scrub pockets, lab coats or white coats.

    Traditionally, creating a marketing plan has been a difficult and time-consuming process, which is why it often doesn't get done. In The 1-Page Marketing Plan, serial entrepreneur and rebellious marketer Allan Dib reveals a marketing implementation breakthrough that makes creating a marketing plan simple and fast. It's literally a single page, divided up into nine squares. With it you'll be able to map out your own sophisticated marketing plan and go from zero to marketing hero. Whether you're just starting out or are an experienced entrepreneur, The 1-Page Marketing Plan is the easiest and fastest way to create a marketing plan that will propel your business growth. In this groundbreaking new book you'll discover: • How to get new customers, clients, or patients and how make more profit from existing ones. • Why “big business” style marketing could kill your business and strategies that actually work for small and medium-sized businesses. • How to close sales without being pushy, needy, or obnoxious while turning the tables and having prospects begging you to take their money. • A simple step-by-step process for creating your own personalized marketing plan that is literally one page. Simply follow along and fill in each of the nine squares that make up your own 1-Page Marketing Plan. • How to annihilate competitors and make yourself the only logical choice. • How to get amazing results on a small budget using the secrets of direct response marketing. • How to charge high prices for your products and services and have customers actually thank you for it.

    This work contains components of the model, which include staffing models and strategy, staffing support systems (legal compliance, planning, job analysis and rewards), core staffing systems (recruitment, selection, employment), and staffing system and retention management.

    The 16 project-based lessons show readers step-by-step the key techniques for working with InDesign CS6. Readers learn what they need to know to create engaging page layouts using InDesign CS6. This completely revised CS6 edition covers the new tools for adding PDF form fields, linking content, and creating alternative layouts for digital publishing. The companion CD includes all the lesson files that readers need to work along with the book. This thorough, self-paced guide to Adobe InDesign CS6 is ideal for beginning users who want to master the key features of this program. Readers who already have some experience with InDesign can improve their skills and learn InDesign's newest features. "The Classroom in a Book series is by far the best training material on the market. Everything you need to master the software is included: clear explanations of each lesson, step-by-step instructions, and the project files for the students." -Barbara Binder, Adobe Certified Instructor, Rocky Mountain Training Classroom in a Book(R), the best-selling series of hands-on software training workbooks, helps you learn the features of Adobe software quickly and easily. Classroom in a Book offers what no other book or training program does-an official training series from Adobe Systems Incorporated, developed with the support of Adobe product experts. All of Peachpit's eBooks contain the same content as the print edition. You will find a link in the last few pages of your eBook that directs you to the media files.Helpful tips:If you are able to search the book, search for "Where are the lesson files?"Go to the very last page of the book and scroll backwards.You will need a web-enabled device or computer in order to access the media files that accompany this ebook. Entering the URL supplied into a computer with web access will allow you to get to the files.Depending on your device, it is possible that your display settings will cut off part of the URL. To make sure this is not the case, try reducing your font size and turning your device to a landscape view. This should cause the full URL to appear.

    I highly recommend Life With a Capital L!” - Joni Eareckson Tada, Joni and Friends International Disability Center   What is it that you long for? Dream about?  Hunger after?   We all desire more than just the endurance of our daily routines. But often we feel limited and stuck — like we’re merely existing instead of living.   That’s not the way it was meant to be. God intends the humanity in each of us to be deeply experienced, lavishly enjoyed, and exuberantly celebrated. In fact this is what the gospel is all about.   Yes, the gospel. Contrary to conventional thinking — inside and outside the church — following Jesus is not about denying our humanness but embracing it. Rather than acting more spiritual or being more religious, we’re called and enabled to become more fully human…  and alive.   Matt Heard escorts us on a journey of discovery: that Jesus didn’t come to save us from our humanity — Christ instead yearns to restore it to what God originally intended. Matt then explores ten key areas where everyday life can become extraordinary Life.     Christ promised we could “live life to the full.” He didn’t just mean eventually.   Life with a Capital L is the Life you are longing for. Now.

    SOAR takes the Appreciative Inquiry philosophy and applies it to provide a strategic thinking and dialogue process. The authors have been instrumental in developing this process and will share the concept and case studies to give you the confidence to try SOAR.