"This is the book everyone needs to read when life takes an unexpected turn." - Mia Freedman, MamaMia Not all storms come to disrupt your life. Some come to clear your path. Viral video producer Briony Benjamin was a few months into a new job when she started feeling crappy... All. The. Time. Doctors told her she was just stressed and should rest more and learn to meditate. But it turns out she had cancer all through her body. Turning the camera on herself, Briony started documenting her journey in the short video You Only Get One Life. Its raw portrayal of her experience went viral, touching millions. Here Briony shares some of the important lessons learnt through her illness and recovery - everything from how to assemble your A Team in times of crisis and learning to make friends with the pain, to happy hacks for cutting yourself some slack and some great tips on being a kick-arse support human when a friend is going through the rough stuff. If you want to live the richest version of your life, bring some more joy into your day-to-day existence and have some tools up your sleeve for when things get tricksy, this book is for you. Because - spoiler alert - we all have to deal with our fair share of tough times sooner or later. It's how we handle them and bounce back afterwards that really matters.

    Drop the Pink Elephant: 15 Ways to Say What You Mean...and Mean What You Say ...

    When Hollywood screenwriter Chris Easterly's wife came clean about her affair, his mind went blank. And so began the long, unimaginably difficult reconstruction of his life after marriage. Relentlessly honest and profoundly moving, 'Falling Forward' explores the emotional journey of one man's divorce, from his wife's affair to the seemingly bottomless grief that followed to his eventual healing and the realization that he would survive." -- Amazon synopsis

    It's easy to read so you can get moving right away.To get started, simply scroll to the top of the page, select the "Buy" button, and start reading.

    This book points out the many ways, some quite subtle and deceptive, that this mindset invites tension and conflict. But incredible things happen when people switch to an outward mindset. They intuitively understand what coworkers, colleagues, family, and friends need to be successful and happy. Their organizations thrive, and astonishingly, by focusing on others they become happier and more successful themselves! This new mindset brings about deep and far-reaching changes. The Outward Mindset presents compelling true stories to illustrate the gaps that individuals and organizations typically experience between their actual inward mindsets and their needed outward mindsets. And it provides simple yet profound guidance and tools to help bridge this mindset gap. This new edition includes a new preface, updated case studies, and new material covering Arbinger's latest research on mindsets. In the long run, changing negative behavior without changing one's mindset doesn't last—the old behaviors always reassert themselves. But changing the mindset that causes the behavior changes everything.

    The dialectical framework, integrated throughout the book, is used as a lens to examine the relationship of these research traditions. This text is unique in its emphasis on the importance of histories, popular culture, and identities.

    It introduces the analysis of the key elements of language--sounds, words, structures and meanings, and provides a solid foundation in all of the essential topics. The third edition has been extensively revised to include new sections on important contemporary issues in language study, including language and culture, African American English, sign language, and slang. A comprehensive glossary provides useful explanations of technical terms, and each chapter contains a range of new study questions and research tasks, with suggested answers.

    . . Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.  Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today‘s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for:  Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Empowering your people Disciplining workers or terminating employment

    They knew to keep things clean, to stay quiet, and to look the other way when things started to get ‘a bit much for your mum’.It’s only when her mother reaches her 70s, and Anna has a family of her own, that the cracks really start to appear. More manic. More irrational. More detached from the world. And when her father, the man who has calmed and cajoled her mother through her entire life is diagnosed with cancer, the whole world turns upside down.This is a story of a life lived with undiagnosed Aspergers, about the person behind the disorder, those big unspoken family truths, and what it means to care for our parents in their final years.

    Rather, moments and their men," writes Erving Goffman in the introduction to his groundbreaking 1967 Interaction Ritual, a study of face-to-face interaction in natural settings, that class of events which occurs during co-presence and by virtue of co-presence. The ultimate behavioral materials are the glances, gestures, positionings, and verbal statements that people continuously feed into situations, whether intended or not. This is an interesting account of daily social interaction viewed with a new perspective for the logic of our behavior in ordinary circumstances.

    These kids often have violent outbursts, steal, engage in outlandish lying, play with feces, and hoard food. They are broken children who too often break even the most loving of caregivers. Many parents of these children feel utterly isolated as family, friends, and professionals minimize their struggles. Reactive Attachment Disorder (RAD) - The Essential Guide for Parents is written by a parent who is in the trenches with you. Keri has lived the journey of raising a son with RAD and has navigated the mental health system for over a decade. This is the resource you’ve been waiting for – you won’t find platitudes or false hopes. What you will find is essential information, practical suggestions, and resource recommendations to provide a way forward. If you desperately need help navigating the difficult RAD journey with your child, this book is for you.

    As an executive, board member, advisor, and investor, John has not only coached a generation of companies on selling, but he has also influenced a generation of executives and leaders in technology, Mike Speiser-Managing Director-Sutter Hill VenturesThe learnings in The Qualified Sales Leader will help you and your sales team sell more, make more money and grow your career in enterprise sales. Luca Lazzaron-CRO SprinklrMost sales books are boring, clinical "textbooks" that "cookie-cutter" a few generic ideas into a monotonous, dull read, that puts you to sleep. The Qualified Sales Leader is an easy read, dripping with the fundamentals of enterprise sales. Real world advice that you'll put to use the next day. Chris Degnan-CRO-SnowflakeThe Qualified Sales Leader is an easy to read book that will absolutely resonate through any enterprise software sales team. Realistic, usable advice for any sales leader or sales rep. If you're in enterprise sales, you'd be crazy not to read this book Cedric Pech-CRO-MongoDBMonthly someone asks:, "When are you going to write a book". When I ask, "Why?", I'm told, "Because no one has written a sales leadership book with practical, solutions to real life issues in enterprise SaaS sales forces", Why:6 of 10 sales reps fail, not because they couldn't sell but because they were assigned the wrong accounts. Sales leaders don't align skillsets to account complexity.Rep attrition at most SaaS companies is over 20%Sales leaders can't recruit A playersSales Leaders don't coach their reps on deal advancement issuesMost sales leaders are "glorified scorekeepers"Most sales leader don't motivate their sales teamThey're focused on deals, not rep competencySales forecasts are inaccurate because most reps game the CRM system.Sales team leaders lack qualification of sales stage exit criteriaMany salesforces only win 50% of their proof of conceptsThey're unable to frame a winning POC Criteria because they skip steps 8 of 10 executive buyers say the sales meetings they take are a waste of time.Sales reps lack the ability to sell business value aligned to specific personas and use cases. 4 of 10 reps in enterprise sales say one of the top 3 biggest challenges is to establish urgency. Reps don't quantify critical business pain to create a buying influence.Reps can't find high-level business champions, only low-level coachesLeaders don't teach them to find pain above the noise.Reps find pain but can't attract a championManagers have them selfishly focused on closing a sale instead of earning trust.40% of reps say they feel out of control during the sales process.Leaders don't teach them how to control the process.Reps can't get high in the tree to drive large deals.They don't speak the language of the Economic Buyer.50% of reps say they can't overcome price objections while sales leaders struggle to increase the average deal size. Managers are pushing their sales reps into vending, not selling. Reps can't answer the simple "3 Whys" for forecasted dealsWhy do they have to buy? Why do they have to buy from us? and Why do they have to buy now?Top sales leaders will find the answers to these issues and more in The Qualified Sales LeaderFrom the PublisherJohn is widely recognized as the only person having been the CRO (Chief Revenue Officer) at five public, enterprise software companies, PTC, Geo-Tel, Ariba, BladeLogic and BMC.John's expertise was formulated as a pre-IPO member of 4 of the 5 companies listed above.Today, John is a board member at public software companies Snowflake, MongoDB and private, pre-IPO companies Lacework, Sigma, Cybereason and Observe. In the past, John has been a board member or executive consultant to: Hubspot, Glass Door AppDynamics and Sprinklr.

    Dr. Felix Polk was a married psychologist living in Berkeley, California. At forty years old, he had a successful practice and a towering reputation until he began a scandalous affair with one of his patients- Susan Bolling. She was fifteen years old. A troubled teenage girl. After divorcing his first wife, Felix married Susan. Susan would later claim that her marriage was built on lies, manipulation, and psychological abuse. She tried to divorce Felix, but no settlement could be reached. Susan seemed to believe that Felix had stashed up to $40 million in a secret bank account in the Caribbean. She wanted her half or else. A case that stunned the nation. In October 2002, Felix was found stabbed to death in his own home. Susan insisted she acted in self-defense. But what would a jury think when Susan claiming she was the victim of Felix's manipulation became her own defense attorney? This is the true story of marriage, murder, and mind games.

    Shocked, devastated and overwhelmed, couples often hit stalemates as they struggle to get past intense emotional pain, mistrust, resentment and never-ending arguments about the betrayal. From the bestselling author of DIVORCE BUSTING and THE SEX-STARVED MARRIAGE, renowned therapist, and TEDx speaker, Michele Weiner-Davis, comes a powerful blueprint for helping couples rebuild trust and mend their marriages following the crisis of discovery of an affair through forgiveness and beyond. Based on over three decades of experience helping couples recover from betrayal and save their marriages, Weiner-Davis offers a step-by-step program to help readers: · Deal with traumatic feelings after the discovery · Respond to questions about the affair · Talk about intense emotions without arguing · End the affair · Offer apologies that are sincere and healing · Overcome flashbacks and painful memories · Rebuild trust and accountability · Make their marriage stronger than before the affair · Find forgiveness · Reconnect sexually This book is filled with case vignettes of couples whose lives were shattered by betrayal but have eventually recovered and thrived. With the publication of HEALING FROM INFIDELITY, the practical advice available to her clients will be made accessible to millions more who desperately want to move through the pain of infidelity and restore their love. ADVANCE PRAISE for HEALING FROM INFIDELITY: "Rebuilding a marriage after an affair is one of life's biggest hurts and challenges. Weiner-Davis' no-nonsense advice is clear, insightful, and can save your marriage." Daniel G. Amen, MD Founder, Amen Clinics, Co-author of The Brain Warrior's Way "In a paradoxical sense, Healing from Infidelity, another brilliant book by Michele Weiner-Davis, is a call for fidelity to marriage regardless of commitment challenges. Filled with wisdom from years of clinical experience, case histories that document the healing process and practical guidance for all the stages on the journey to recovery, this book will be useful to every couple who has experienced an affair and therapists who want to help them." Harville Hendrix, Ph. D. and Helen LaKelly Hunt, Ph. D, co-authors of Making Marriage Simple “I know of no better person to guide you through the toughest relationship issues than Michele Weiner-Davis. Her skill, knowledge, and proven track record put her in the rare class of the most successful therapists in the world.” Pat Love, Ph.D Author of Hot Monogamy "This book can be used as a standalone for couples, as well as an adjunct to therapy. Its even-handed orientation will appeal to both the unfaithful partner and the injured spouse. It is book of “how to;” not a book about “why.”... There is a path to success, and as a tireless advocate of marriage, Michele Weiner-Davis provides a roadmap to recovery in Healing from Infidelity." Jeff Zeig, PhD. Founder and Director of the Milton H. Erickson Foundation "In Healing from Infidelity, esteemed therapist Michele Weiner-Davis takes couples through the arduous task of recovery from betrayal of trust. ....A wiser and more experienced voice for restoring faith in relationship would be hard for afflicted couples to find." Steven Stosny, Ph.D., author of Soar Above: How to Use the Most Profound Part of the Brian under Any Kind of Stress

    Although smart and successful in a controlled and stable workplace, she has been taught since childhood to substitute her own judgement for that of others, leaving her naïve, gullible and ill-prepared to effectively manage the complexities of her new life.When Susan meets Mark, a charismatic and charming doctor, she thinks she has found the kind of love and passion she has longed for. But things are not as they appear with Mark, and slowly she becomes aware of the deceptive life he is leading. Seeking counsel and solace in a trusted therapist, she encourages Mark to accompany her to a session.The three year odyssey begins with intense therapy - appointments orchestrated by a psychiatrist who develops a personal stake in the couple’s progress. Secrets, lies, and silent pacts draw Susan, inexperienced and trusting, deeply into Mark’s treatment plan. The shrewd therapist’s unorthodox and manipulative schemes break all the rules, taking Susan into a world of drama, deceit, betrayal, and an excruciatingly close encounter with the law – an encounter that forces her to choose between saving Mark or saving herself.