Quick, lightning-paced, action from the first page to the last. The first three stories in a convenient anthology edition.Book 1: ScorpionThey call him 'Scorpion.' No-one knows his real name and the only people who have seen his face are dead. He works for the highest bidder, and he’s never missed a target.The assassin appears in London with the name of an investigative reporter on his list. But has Scorpion met his match? The reporter has a protector - John Milton. And Milton might be the only man in the world more dangerous than him.Book 2: Witness XBryan Duffy is Witness X - a government agent implicated in a national scandal and banished to Spain until the agenda can be moved on.But when North Korean hitmen attack a seeming innocent on the streets of London, Duffy is called back to the fold. He is tasked with finding the woman's assailants and bringing them to justice.Why has the woman been attacked? Duffy investigates, and finds himself sucked into a whirlwind of action and mayhem that is particularly well suited to his special set of skills...Book 3: Little SisterBjorn Thorsson joined the Special Air Service to forget the horrors of his childhood. He killed for Queen and country, and he was good at it.He quits the army and settles down, looking for a quieter life. When his beautiful sister Gudrun finds herself in trouble with the owner of a hedge fund, Bjorn promises to get her out of danger. But there’s another factor in play. Group 15, a clandestine government agency, has plans for the financier, and Bjorn is in their way. Bjorn must outwit the Group in the streets of London and in the Highlands of Scotland if he is to protect his sister and survive.------------------------------Praise for Mark Dawson:"It’s impossible not to think of Lee Child’s super-selling Jack Reacher. " - The Times"A literary sensation." - The Daily Telegraph "Dawson writes the kind of thrillers I love. Non-stop, grab-you-by-the-throat tales of doing the right thing no matter the odds. Simply excellent." - USA Today bestselling author Brett BattlesMore than 1m copies sold in the John Milton and Beatrix Rose series and 1000s of five star reviews.

    The All-Girl Filling Station's Last Reunion compares the contrasting worlds of present-day Southern life and Midwestern immigrant cities during World War II. After learning that she was adopted, Sookie is filled with questions of self-doubt and becomes determined to learn the truth behind her roots. Fannie Flagg depicts adventurous and courageous women as WASPs during WWII as she tells the story of the Jurdabralinski sisters. These roles contradict Sookie's upbringing in Alabama where society is ruled by social norms and status. The All-Girl Filling Station's Last Reunion offers an inspirational tale with accurate historical details that are presented through an engaging plot. This review of Flagg's novel gives you a broader view of the author and her writing style. Read quotes from literary critics to discover the book's appeal, or lack thereof. Sookie counters a cast of larger-than-life characters as she finds adventure and realizes her underlying identity. The All-Girl Filling Station's Last Reunion captures a journey of self-discovery mixed with realism and humor to delight all readers.

    This is the book for you because it will help you hit the ground running once you get your license. It is written by an actual, active Realtor. Mario Jannatpour is with RE/MAX Alliance in Louisville, Colorado and what he writes about is based on his experience of what it takes to be successful today as a Realtor. Mario has been a Realtor since 2002. Reader Review: Are you green in real estate or a veteran? Do you know what buyers and sellers are looking for when they are looking at you? What qualities differenciate you from your competition? Mario has helped pin point what today's buyers and sellers are looking for in their real estate agent giving relavent information as well as insight on how you should handle different situations. We all know that honesty is the best policy yet the profession of representation is riddled with pot holes where one can stray. This book will help any new agent or seasoned agent gain a true north when dealing with clients. Mario's first book, Must See Inside, was a great introduction to the real estate business and with this book, The Honest Real Estate Agent, Mario dives deeper on how to "be" a real estate agent which means doing the right thing, always! I sincerely recommend this book for anyone who is getting into the business and wants to get a firm handle of how to "be" great at your job. Addy Saeed, RE/MAX Active Realty (Toronto, Canada)

    But this is not just a diary for theatre lovers, although his insider’s ear on the arts world is well-attuned and unmissable. Bennett’s life is broader. His accounts of theatre troubles and even more troublesome critics are combined with his memories of a writer’s tour of Russia, life in New York and Camden, filming in Egypt and tales of a Yorkshire village. He also covers the big events of his time: the Falklands War, Mrs Thatcher and the assassination of John Lennon. Taken from Alan Bennett’s bestselling book, Writing Home, this keenly viewed history of the decade confirms Bennett as one of life’s great observers – clear-eyed, compassionate and funny.2 CDs. 1 hr 59 mins.

    Offer people the chance to test your ideas themselves–a “try before you buy” philosophy. People want to believe your ideas, so give them a reason to. Examples include the Nobel-winning scientist no one believed, flesh-eating bananas, and the human-scale principle.

    Written with a dry, cynical and opinionated wit, this book offers advice on preparation for motorbike travels. It's part guidebook - Graham describes routes worth travelling and what to expect from them - and part life story, full of anecdotes and knowledge generated by a quarter of a century of travelling. Graham's narrative is full of insightful observations, occasional wisdom and sporadic alcohol fuelled inspiration, a little rebellious and somewhat defiant. The book offers insecurities and enlightenment, banter and bollocks from inside the helmet of someone who did know better, then forgot again. All the way to Mongolia and then a bit further, discovering truths, wondering if they're right then reassessing it all. Graham rides into the unknown, before moving on again, deciding that contentment must be around the next corner, occasionally finding it and then missing it.

    It covers every aspect of call center management - service level, forecasting, scheduling, resource calculations, metrics, quality, budgeting, reporting, strategy and key enabling technologies - in a format that is well-organized and easy to understand. The updated and expanded edition contains important new information, including: Trends in customer expectations; Best practices in performance reports and objectives; How to create an effective customer access strategy appropriate for today's environment; How to manage multichannel contacts with quality; New technologies, and how they're changing customer contact services; Improving the call center's strategic impact and ROI; New case studies and examples from Wells Fargo, Starbucks, Aetna and many others.

    No, membership is not dead, argues author Sarah Sladek. But associations do need to change their thinking and their models. In The End of Membership As We Know It: Building the Fortune-Flipping, Must-Have Association of the Next Century, Sladek offers practical, proven ways that associations can respond to changes affecting participation such as the generational shifts in the workforce, social changes, and technology-eased access to content and community.The End of Membership As We Know It explains:How niche the new competitive advantage is Why organizational culture has an enormous impact on recruitment and retention What emerging member-prospects value and want Why and how to focus on member ROI instead of program ROI How to craft and deliver compelling benefits rather than features How to extend your reach Which emerging models are taking root and showing promise Providing numerous real-world examples along with specific guidance, The End of Membership As We Know It is a must-have guide for moving your membership model into the future.

    Packed with actionable tips and stories from the likes of Sheryl Sandberg, Aliza Licht, and Reshma Saujani, this inspiring book reveals their counterintuitive secrets for success, including: - How and when to say "no" - whether it's a dream job that just isn't the right cultural fit or a low salary proposal, as well as when to say "yes"- How to make your career work for you and your family rather than the other way around- How to develop your own FAB PAB (Fabulous Personal Advisory Board) - a support network of women - rather than work with a single mentor- The importance of talking openly about money - from job offer negotiations and cash flow management, to fundraising venture capital dollarsWith advice on everything from mastering social media to navigating office politics and the seemingly impossible work/life balance, Work It arms every woman with the courage and skills to achieve success and happiness on her terms.

    They are not separate; they are one. If we want to live an extraordinary life, we have to make our work equally extraordinary. When your work resonates with purpose, you jump out of bed every morning, excited by the possibilities the day holds for you. Everything else in your life seems to have a glow about it, and you exude much more personal shine. My aim in writing this book is to help you feel like that every day. To help you make your work work for you. To feel truly free. Reading Free! will remind you that you are fantastic and have the ability to do amazing things; show you that work is your slave, not the other way round; help you make work your ticket to an extraordinary future; and put you in the driving seat and show you a route to freedom.

    Some of the stories motivate, some are spiritual, and some provide strategies for excellence. All promote positive feelings, encouraging confidence, direction and vision. The stories contained in The Magic of Metaphor focus on values, responsibility, and leadership in all its forms. Specially selected to promote change in people's ideas, attitudes, beliefs, visions and behaviours they act as reframes, challenging and disturbing our existing frames of reference, recharting our accustomed maps of the world, and shifting us away from our limited thinking towards new learning and discovery through the use of effective metaphor. Containing sixteen suggestions (or tips) for effective story telling, advice on organisation, style and story telling skills, and a selection of stories that can be adapted and developed, The Magic of Metaphor is an inspirational sourcebook for counsellors, health workers, psychologists, professional speakers, managers, leaders and NLP practitioners, as well as for teachers, trainers, therapists. Providing tools that assist people in making beneficial changes in their lives, the stories contained in this book will bring pleasure and power to all those that listen to or read them.

    Kidd shares his journey after graduating with his MBA and landing his dream job at Credit Suisse. But getting the job is just half the battle and after an intensive training period in Zurich and New York he's left to fend for himself - one man and his student loans against a two-year ticking clock to bring in forty million dollars or get fired. How he strives to make those essential connections and eventually bring in far more than forty million....and what happens to those that can't make the cut, proves mind blowing. Because it's all about the schmooze. Infused with hilarious references to the "Wall Street" films, indie rock music, and a devil may care attitude, this is not your father's Wall Street tell-all.

    

    This includes further education, adult and community learning, work-based learning, the forces and offender learning and skills. It is easy to read with plenty of practical activities and examples throughout and the content is fully linked to the Teacher Training Standards. Please note: This book has since been updated to reflect the new title of the qualification: The Award in Education and Training.The qualification unit content contained in the appendices has since changed, and some legislation mentioned in the book has been updated.

    A marketing and business genius, Gary had the foresight to go beyond traditional methods and use social media tools such as Twitter, Facebook, and YouTube to reach an untapped audience that continues to grow.#AskGaryVee showcases the most useful and interesting questions Gary has addressed on his popular show. Distilling and expanding on the podcast’s most urgent and evergreen themes, Gary presents practical, timely, and timeless advice on marketing, social media, entrepreneurship, and everything else you’ve been afraid to ask but are dying to know. Gary gives you the insights and information you need on everything from effectively using Twitter to launching a small business, hiring superstars to creating a personal brand, launching products effectively to staying healthy—and even buying wine.Whether you’re planning to start your own company, working in digital media, or have landed your first job in a traditional company, #AskGaryVee is your essential guide to making things happen in a big way.