He sold encyclopedias door to door, worked as a hotel night clerk, and took a job as a $7,200-a-year advertising copywriter with the hopes of maybe one day becoming a creative director. Instead, he became head of the world's largest restaurant company at the ripe old age of forty-seven. While David never went to business school, he did learn from the greatest of teachers--experience--and plenty of other very smart people as well: Magic Johnson on the secret to teamwork, Warren Buffett on what he looks for in the companies he buys, John Wooden on ego, and Jack Welch on one thing he'd do over. Now he wants to share with you what he discovered about getting ahead and getting noticed; motivating people and turning businesses around; building winning teams and running a global company of nearly one million people; and always staying true to yourself. "The Education of an Accidental CEO" is filled with David Novak's street-smart wisdom: From his formative years...- Walking through your anxieties- Avoiding the poison of stereotypes- Staying "right-sized" - Breaking through the clutter From his years as an ad executive and chief marketing officer ...- How not to roll over like Fluffy the dog- Seeing yourself as a brand- When to pull the plug on the Super Bowl As the COO of Pepsi Cola and then as president of KFC and Pizza Hut ...- Why a gold watch can have less value than a floppy rubber chicken- Knowing when "the answers are in the building"- Knowing when to do nothing- What it takes to revitalze a company And as CEO of Yum! Brands, Inc. ...- How to "shock the system"- How to avoid the slow-no's- Managing two up and two down David Novak's ideas for building an entire culture around reward and recognition--getting everyone from division presidents to dishwashers to buy into recognizing the achievements of others--is studied by other companies and discussed here in great detail. Whether you are the CEO of a global conglomerate or a budding entrepreneur, there is something here that will help you get where you want to go.

    The Art of Smart Football is an eye-opening, fascinating and accessible contribution to our understanding of America’s favorite sport. The Art of Smart Football features analysis of football's top strategists and schemes, including: Pete Carroll's aggressive defense Chip Kelly's spread offense and new-school methods The roots of Bill Belichick's defensive genius Gus Malzahn's up-tempo offense The strategies Peyton Manning, Tom Brady, and Aaron Rodgers use to shred defenses Art Briles and Baylor's wide open attack Nick Saban's defensive evolution The book also includes explorations of the newest trends in football, including "packaged plays" that combine runs and passes into one play, "pattern match" defenses that blend man-to-man and zone pass coverages, how defenses are responding to the spread offense, and much more. Praise for The Art of Smart Football: "The Art of Smart Football made me a smarter football writer . . . Football, as presented by these coaches and by Brown, is such an imaginative game. It’s a great read: Go buy it." -- Peter King, The MMQB/Sports Illustrated"A must read if you are a football junkie." -- Trent Dilfer, ESPN/13-year NFL Veteran Quarterback"The best analysis in the game today."-- Rolling Stone"Awesome stuff. I recommend The Art of Smart Football to any coach or fan." -- Matt Bowen, ESPN Columnist/NFL Veteran"When Chris B. Brown releases a book, you should buy it."-- Bill Barnwell, Grantland/ESPN"A deep dive into football. Highly recommended."-- Field Yates, ESPN"The Art of Smart Football is a perfect read for anyone looking to take their knowledge of the game up a notch."-- ElevenWarriors.com

    Baseball's all-time Iron Man, Cal Ripken, Jr., retired from baseball in 2001 after breaking countless records, including Lou Gehrig's record for consecutive games played (Ripken played 2,632). Ripken is admired by thousands of fans not only for his relentless perseverance, but also for his unparalleled integrity. Now, in a stirring book that draws on his exhilarating career as well as the wisdom of his legendary father, Ripken shares rousing advice centered around his proven 8 Elements of Perseverance: ? The Right Values hard work, excellence, honesty, and integrity ? A Strong Will to Succeed advice for those who inadvertently ?bench? themselves in life ? Love What You Do tips for discovering where your true passion lies ? Preparation ways to continually envision your next position and prepare for it as if it were already yours Anticipation strategies for creating your own opportunities ? Trusting Relationships how to build them in even the most turbulent environments ? Life Management making time to enjoy the journey ? The Courage of Your Convictions insight into how Ripken not only broke but far exceeded numerous records Cal Ripken is a sought-after advisor to fans from all walks of life. From his numerous public-speaking engagements each year to his weekly ?Ask Cal? column for the Baltimore "Sun," he always brings a winning combination of compassion and motivation to each topic. A book for moms and dads, recent graduates, entrepreneurs, and anyone who is simply facing an important turning point, "Get in the Game" gives all of us access to legendary advice from a legendary achiever.

    In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the bookIncludes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.

    Despite instant communication and collaboration through wireless computers and smartphones, employers needlessly rent or own office space. Bryan Miles has a reality check for you: the future of business is virtual, and it’s going to take more than technology upgrades for you to upgrade your workplace environment. In VIRTUAL CULTURE, visionary entrepreneur Bryan Miles champions the benefits of remote working, which will save your company tons of money and create an atmosphere of trust between you and your employees. Productivity comes from people completing their tasks in a timely, professional, adult manner, not from mandatory daily attendance in a sea of cubicles and offices. When you recognize and respect your employees’ time inside and outside work hours, giving them the freedom to work from home, you will retain amazing talent and create a result-oriented virtual culture as a forward-thinking employer that embraces the future of work.

    The typical American trades the vast majority of their time and energy for the hope that, someday, they will be free. Meanwhile, their intense pursuit of financial success is the very thing robbing them of freedom. So, Where Do We Find Freedom? What Should We Pursue/ In Lifeonaire, Steve Cook and Shaun McCloskey challenge you to consider what it is that you really desire. Through this story, they show how Americans often blindly pursue financial wealth thinking that it will reward them with what they want. But, what we really want is life. Our heart's desire is to become more than just a "success" by the world's standards- more than a millionaire. What we really want is to become a Lifeonaire.

    It was, however, preferable to his day job of paving driveways, and that day in 2005 saw the start of an incredible journey for Ferris, Ulster and Ireland rugby. A Celtic League title in his very first senior season with Ulster. A Grand Slam in 2009, followed by a sensational Lions breakthrough. A starring role in Ireland's greatest World Cup win, over Australia in 2011, when Ferris famously picked up Will Genia and carried him ten yards. And leading Ulster from nowhere to the Heineken Cup final.Stephen Ferris had an incredible rugby career, tragically ended by ankle injuries so severe they will never properly heal. He is an inspiration to the population of Ulster, an emblem of the sport that serves as such a positive expression of its culture and identity, and earned the respect and admiration of fans across Ireland for his strength, pace, skill and courage. Fearless, funny and full of an incredible array of stories from behind the scenes of Ulster, Ireland and the Lions, this is the must-have rugby book of the year.

    That’s not physically possible, but if you could Nick Matthew would have done it by the bucket-load. Throughout his 15-year career, Matthew has fought his way to the top of the PSA World Rankings in his gladiatorial sport, winning 25 World Tour titles, including being crowned world champion on two occasions and British Open champion three times. Nick holds the record of five British National titles in addition to being crowned Men’s Singles and Men’s Doubles Gold Medalist at the 2010 Commonwealth Games making him England’s most successful player. Sweating Blood: My Life In Squash is much more than the tale of a squash player. In this brutally honest story: Nick psychoanalyses his own obsessive-compulsive personality and explains how it helps him win; He remembers how, as a late developer, he was constantly told he lacked the talent to succeed yet went on to become the most successful English player of all time; He gives an amazing behind-the-scenes access to the sport: the prize money, the anti-doping, the gruesome training, the post-match celebrations, the crazy players on the PSA World Tour and the far-flung corners of the globe where he competes; He remembers the career-threatening shoulder operation that eventually put him on the road to World Championship and Commonwealth Games glory; He tries to understand how his relationship with another top British player went so horribly wrong; He digs back into his Yorkshire upbringing and remembers the colourful characters who turned him into the champion he is today; And he pinpoints the most crucial moments in his career – the moments when he really felt like he was sweating blood.

    We face new challenges every day in our jobs and in our personal lives. Those who can handle change are the most fulfilled. Those who fear change will find it hardest to thrive. As a head teacher, Richard Gerver famously transformed a failing school into one of the most acclaimed learning environments in the world - in just two years. As a hugely popular speaker and author, he now helps individuals and companies to embrace change. This book is his powerful personal reflection on change, full of wisdom and practical insights. Whether you are leading a company through change or looking for a new direction in life, let Richard Gerver be your guide.

    Blank believes that for good companies, purpose and profit can-and should-go hand in hand. And he should know. Together with cofounder Bernie Marcus, Blank built The Home Depot from an idea and a dream to a $50 billion-dollar company, the leading home improvement retailer in the world. And even while opening a new store every 42 hours, they never lost sight of their commitment to care for their people and communities. In fact, in 2001, The Home Depot was voted America's most socially responsible company. Blank left The Home Depot that same year with a burning question: Could the values and culture that made that company great be replicated? Good Company takes readers inside the story of how he did just that-turning around a struggling NFL team, rebooting a near-bankrupt retail chain, building a brand-new stadium, revitalizing a blighted neighborhood, launching a startup soccer club, and more. "When good companies put the wellbeing of their customers, their associates, and their communities first, financial success will follow," Blank writes. "The entrepreneurs and business leaders of today and tomorrow have an extraordinary opportunity: to prove that through upholding values we can create value-for the company, for the customer, and for the community."

    Both are about creation, creating ourselves, reimagining the future and, in a very real sense, building the world around us.’ – Jack Delosa, entrepreneur, investor and BRW Young Rich List Member Unwritten presents a startling, revisionist approach to our understanding of entrepreneurship and living a life that aligns with your purpose. Through personal reflection and stories of unconventional wisdom, adversity and success, Jack examines what it means to be great, how we can achieve our life’s best work, shape the world around us for good and leave a legacy far more valuable than wealth alone. Unwritten is a book that will inspire you to grow into your best self and make your life an example for those who want to do the same. Your future is unwritten. Reinvent tomorrow ‘Jack Delosa is a real entrepreneur. In Unwritten, he elegantly uncovers how to build something truly great.’ - Matt RockMan, co-founder of Seek, entrepreneur and investor ‘Jack Delosa is a heady mix of intelligence, passion, humour and humility. In Unwritten, he propels us to be better humans and in doing so de nes the new measure of success.’ - Megan Quinn, co-founder of NET-A-PORTER, non-executive director at UNICEF Australia

    guide to presenting software like a pro.If you're a SaaS startup founder or sales rep, you'll learn to: Ensure prospects attend your demos Discover why your demos fail to close the deal Better differentiate yourself from competitors Customize your demo to your prospects' needs Improve your demo-win rates Deal with questions and objections during the demo Expertly handle bugs and demo fails Giving successful product demos is not rocket science. Anybody can do it—if you've got the right blueprint.

    There’s a good side, which gets the job done. There’s often also a downside that makes them hard to understand or difficult to work for. It’s precisely that they are impatient, stubborn, opinionated, unsatisfied, and domineering that makes them successful.”   When Bob Lutz retired from General Motors in 2010, after an unparalleled forty-seven-year career in the auto industry, he was one of the most respected leaders in American business. He had survived all kinds of managers over those decades: tough and timid, analytical and irrational, charismatic and antisocial, and some who seemed to shift frequently among all those traits.  His experiences made him an expert on leadership, every bit as much as he was an expert on cars and trucks.   Now Lutz is revealing the leaders—good, bad, and ugly—who made the strongest impression on him throughout his career.  Icons and Idiots is a collection of shocking and often hilarious true stories and the lessons Lutz drew from them. From enduring the sadism of a Marine Corps drill instructor, to working with a washed-up alcoholic, to taking over the reins from a convicted felon, he reflects on the complexities of all-too-human leaders. No textbook or business school course can fully capture their idiosyncrasies, foibles and weaknesses – which can make or break companies in the real world.   Lutz shows that we can learn just as much from the most stubborn, stupid, and corrupt leaders as we can from the inspiring geniuses. He offers fascinating profiles of icons and idiots such as...Eberhard von Kuenheim. The famed CEO of BMW was an aristocrat-cum-street fighter who ruled with secrecy, fear, and deft maneuvering. Harold A. “Red” Poling: A Ford CEO and the ultimate bean counter. If it couldn’t be quantified, he didn’t want to know about it. Lee Iacocca: The legendary Chrysler CEO appeared to be brillant and bold, but was often vulnerable and insecure behind the scenes. G. Richard “Rick” Wagoner: The perfect peacetime CEO whose superior intelligence couldn’t save GM from steep decline and a government bailout. As Lutz writes:We’ll examine bosses who were profane, insensitive, totally politically incorrect, and who “appropriated” insignificant items from hotels or the company. We’ll visit the mind of a leader who did little but sit in his office. We’ll look at another boss who could analyze a highly complex profit-and-loss statement or a balance sheet at a glance, yet who, at times, failed to grasp the simplest financial mechanisms—how things actually worked in practice to create the numbers in the real world.   The result is a powerful and entertaining guide for any aspiring leader.

    In December 2001, as fires still burned beneath the ruins of the World Trade Center, West Point cadet Chad Jenkins and Naval Academy midshipman Brian Stann faced off at Veterans Stadium in Philadelphia in what would become the most-watched college football game of the decade: the matchup between the Army Black Knights and the Navy Midshipmen.At opposing stadiums throughout the season, the Army and Navy teams, used to jeers from their opponents' fans, had instead been greeted with standing ovations from respectful crowds who knew that these young players, military officers in training, were soon going to fight a war in the Middle East. On this day, before this momentous game, President George W. Bush—along with others such as General Norman Schwarzkopf and Senator John McCain—visited both locker rooms before watching the game from the sidelines.When Stann, a Navy linebacker, first came into contact with Jenkins, the Army quarterback, his team was behind by thirteen points. Yet he managed to land the perfect tackle against Jenkins. Though these two players would not meet again for a decade, Stann and Jenkins shared the same path: both went to war. As first-class officers serving several tours of duty, they led soldiers and marines and participated in events they never imagined possible.

    When asked about this, he replied, "The little things matter. All I need is one little wrinkle in one sock to put a blister on one foot--and it could ruin my whole season. I started teaching about shoes and socks early in my career, and I saw that it really did cut down on blisters during the season. That little detail gave us an edge." Coach Wooden knew the long-term impact of "little things done well." Now Pat Williams takes Coach Wooden's lesson, along with stories of people whose lives have exemplified the importance of little things done well, and shows readers how the small things one does or doesn't do drastically affect one's integrity, reputation, health, career, faith, and success. People who want to do their best in life, family, work, and faith will benefit from this entertaining and inspirational book.