Dr. Sutton reveals new insights that he's learned since the writing of Good Boss, Bad Boss. Sutton adds revelatory thoughts about such legendary bosses as Ed Catmull, Steve Jobs, A.G. Lafley, and many more, and how you can implement their techniques. If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses. This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges. As Dr. Sutton digs into the nitty-gritty of what the best (and worst) bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to "stay in tune" with how their followers (and superiors, peers, and customers too) react to what they say and do. The best bosses are acutely aware that their success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others, and to make adjustments on the fly that continuously spark effort, dignity, and pride among their people.

    This new edition includes the latest research and case studies, and offers inspiring new and relevant stories of real people achieving extraordinary results.

    This popular work is about a soldier who takes the initiative to accomplish a daunting and difficult task without questions or objections and graciously accomplishes the task. Often used in business and life as a motivational example to readers of applying a positive attitude towards achieving a successful life.

    She vividly evokes Midland's brash, rugged culture, her close relationship with her father, and the bonds of early friendships that sustain her to this day. For the first time, in heart-wrenching detail, she writes about the devastating high school car accident that left her friend Mike Douglas dead and about her decades of unspoken grief.When Laura Welch first left West Texas in 1964, she never imagined that her journey would lead her to the world stage and the White House. After graduating from Southern Methodist University in 1968, in the thick of student rebellions across the country and at the dawn of the women's movement, she became an elementary school teacher, working in inner-city schools, then trained to be a librarian. At age thirty, she met George W. Bush, whom she had last passed in the hallway in seventh grade. Three months later, "the old maid of Midland married Midland's most eligible bachelor." With rare intimacy and candor, Laura Bush writes about her early married life as she was thrust into one of America's most prominent political families, as well as her deep longing for children and her husband's decision to give up drinking. By 1993, she found herself in the full glare of the political spotlight. But just as her husband won the Texas governorship in a stunning upset victory, her father, Harold Welch, was dying in Midland.In 2001, after one of the closest elections in American history, Laura Bush moved into the White House. Here she captures presidential life in the harrowing days and weeks after 9/11, when fighter-jet cover echoed through the walls and security scares sent the family to an underground shelter. She writes openly about the White House during wartime, the withering and relentless media spotlight, and the transformation of her role as she began to understand the power of the first lady. One of the first U.S. officials to visit war-torn Afghanistan, she also reached out to disease-stricken African nations and tirelessly advocated for women in the Middle East and dissidents in Burma. She championed programs to get kids out of gangs and to stop urban violence. And she was a major force in rebuilding Gulf Coast schools and libraries post-Katrina. Movingly, she writes of her visits with U.S. troops and their loved ones, and of her empathy for and immense gratitude to military families.With deft humor and a sharp eye, Laura Bush lifts the curtain on what really happens inside the White House, from presidential finances to the 175-year-old tradition of separate bedrooms for presidents and their wives to the antics of some White House guests and even a few members of Congress. She writes with honesty and eloquence about her family, her public triumphs, and her personal tribulations. Laura Bush's compassion, her sense of humor, her grace, and her uncommon willingness to bare her heart make this story revelatory, beautifully rendered, and unlike any other first lady's memoir ever written.

     Cdr. Richard Jadick's story is one of the most extraordinary to come out of the war in Iraq. At thirty-eight, the last place the Navy doctor was expected to be was on the front lines. He was too old to be called up, but not too old to volunteer. In November 2004, with the military reeling from an acute doctor shortage, Jadick chose to accompany the First Battalion, Eighth Marine Regiment (the "1/8") to Iraq. During the Battle of Fallujah, Jadick and his team worked tirelessly and courageously around the clock to save their troops in the worst street fighting Americans had faced since Vietnam. It is estimated that without Jadick at the front, the Marines would have lost an additional thirty men. Of the hundreds of men he treated, only one died after reaching a hospital. This is the inspiring story of his decision to enter into the fray, a fascinating glimpse into wartime triage, and a compelling account of courage under fire.

    but not out. In 2001, then-27-year-old Chad Hymas had everything: a beautiful wife, two sons, two thriving businesses and parents and brothers who loved and supported him in everything he did. It seemed he couldn't fail. Everything he touched turned to gold. And then a rushed decision to ignore safety in favor of getting home to see his baby boy take his first steps changed everything forever. A few minutes of caution could've kept his golden life on track, and he would live to regret his decision until he changed his mind about what his life was for. Ultimately, Chad Hymas spent many weeks in the hospital and in physical therapy. The doctors determined that psychological therapy wasn't needed, but Chad had another kind of help. He met Art Berg, another quadriplegic, who introduced himself without a word but with plenty of action. And Chad was paying attention. That was the day he began to change his mind about his life's purpose. With desperation, dedication and determination, and the help and love of his family and friends, Chad set out to reinvent himself, take risks, and do things he never thought he could or would do, even when his body was whole and fully functional. He had plenty of black periods to work through, to let go of his old ideas about who he was supposed to be, and the anger and frustration of not being able to be that. It hasn't been an easy journey, but it has transformed him into a man unlike anything he ever thought he could or would be. He's dedicated his life to service for others who have lost functionality, or perhaps never had it. He became a living example of what is possible, if one is willing to invent different ways to do what has to be done. In order to teach others, he had to invent those new and different ways of doing things for himself. He had to walk the talk. Now... He opens minds, eyes, hearts and doors for people just like himself. He helps people who have all their faculties to become more than they think they can be. He inspires children and adults alike, those with challenges and those without. He helps companies to work better by coming together, and teaches families and caretakers new ways to help those they care for. In the ten years since his accident, Chad travels the world, speaking to companies, kids in schools at all grade levels, families and individuals whose lives are being remolded by their own events. He has become the living demonstration of what is possible, if we find different ways of doing what must be done. His life changed forever and now, he changes lives.

    He adds detail and emotion about his youth in rural Georgia that he described in his magnificent An Hour Before Daylight. He writes about racism and the isolation of the Carters. He describes the brutality of the hazing regimen at Annapolis, and how he nearly lost his life twice serving on submarines and his amazing interview with Admiral Rickover. He describes the profound influence his mother had on him, and how he admired his father even though he didn't emulate him. He admits that he decided to quit the Navy and later enter politics without consulting his wife, Rosalynn, and how appalled he is in retrospect.In A Full Life, Carter tells what he is proud of and what he might do differently. He discusses his regret at losing his re-election, but how he and Rosalynn pushed on and made a new life and second and third rewarding careers. He is frank about the presidents who have succeeded him, world leaders, and his passions for the causes he cares most about, particularly the condition of women and the deprived people of the developing world.This is a wise and moving look back from this remarkable man. Jimmy Carter has lived one of our great American lives -- from rural obscurity to world fame, universal respect, and contentment. A Full Life is an extraordinary read.

    Most military thinkers in the years leading up to World War II saw the airplane as an afterthought. But a small band of idealistic strategists, the “Bomber Mafia,” asked: What if precision bombing could cripple the enemy and make war far less lethal? In contrast, the bombing of Tokyo on the deadliest night of the war was the brainchild of General Curtis LeMay, whose brutal pragmatism and scorched-earth tactics in Japan cost thousands of civilian lives, but may have spared even more by averting a planned US invasion. In The Bomber Mafia, Gladwell asks, “Was it worth it?” Things might have gone differently had LeMay’s predecessor, General Haywood Hansell, remained in charge. Hansell believed in precision bombing, but when he and Curtis LeMay squared off for a leadership handover in the jungles of Guam, LeMay emerged victorious, leading to the darkest night of World War II. The Bomber Mafia is a riveting tale of persistence, innovation, and the incalculable wages of war.

    Markets have crashed. Jobs have disappeared. Industries have been disrupted and are being remade before our eyes. Everything we aspired to for “security,” everything we thought was “safe,” no longer is: College. Employment. Retirement. Government. It’s all crumbling down. In every part of society, the middlemen are being pushed out of the picture. No longer is someone coming to hire you, to invest in your company, to sign you, to pick you. It’s on you to make the most important decision in your life: Choose Yourself.New tools and economic forces have emerged to make it possible for individuals to create art, make millions of dollars and change the world without “help.” More and more opportunities are rising out of the ashes of the broken system to generate real inward success (personal happiness and health) and outward success (fulfilling work and wealth).This book will teach you to do just that. With dozens of case studies, interviews and examples–including the author, investor and entrepreneur James Altucher’s own heartbreaking and inspiring story–Choose Yourself illuminates your personal path to building a bright, new world out of the wreckage of the old.

    What if you could confront any adversity, from the biggest challenges -- the loss of your job, divorce, health issues, bankruptcy -- to normal daily challenges -- a late flight, a disappointing phone call, a missed promotion, a bad day -- and not just survive it, but thrive afterwards?Redman was horrifically wounded in Iraq in 2007 when he was shot at close range through the face and arm. After 40 surgeries, including extensive facial reconstruction and skin grafts, he came back from this experience stronger than ever -- despite carrying scars and injuries he will have for the rest of his life. Redman went on to launch two successful companies and speaks all over the country on how to build better leaders through his Overcome mindset.Overcome is based on extensive research and interviews with America's toughest warriors, including retired 4-star Admiral William McRaven, retired Navy SEAL Jocko Willink, retired 4-star General Stanley McChrystal, and others. In this book, Redman teaches:How to survive any life ambushHow to move from defense to offense using the proactive techniques of SEAL teamsHow to strengthen your endurance during long-term trialsHow to rediscover and thrive in your life purposeHow to lead your team (whether in business or family) to successHow to compete with the top 1% in your fieldHow to stay the course even when you want to quitAnd moreSome people move through adversity and others fall underneath it. Learn how you can be counted among those who will Overcome.

    At its controls was a 21-year-old pilot. Half his crew lay wounded or dead. It was their first mission. Suddenly, a sleek, dark shape pulled up on the bomber’s tail—a German Messerschmitt fighter. Worse, the German pilot was an ace, a man able to destroy the American bomber in the squeeze of a trigger. What happened next would defy imagination and later be called the most incredible encounter between enemies in World War II.This is the true story of the two pilots whose lives collided in the skies that day—the American—2nd Lieutenant Charlie Brown, a former farm boy from West Virginia who came to captain a B-17—and the German—2nd Lieutenant Franz Stigler, a former airline pilot from Bavaria who sought to avoid fighting in World War II.A Higher Call follows both Charlie and Franz’s harrowing missions. Charlie would face takeoffs in English fog over the flaming wreckage of his buddies’ planes, flak bursts so close they would light his cockpit, and packs of enemy fighters that would circle his plane like sharks. Franz would face sandstorms in the desert, a crash alone at sea, and the spectacle of 1,000 bombers each with eleven guns, waiting for his attack. Ultimately, Charlie and Franz would stare across the frozen skies at one another. What happened between them, the American 8th Air Force would later classify as “top secret.” It was an act that Franz could never mention or else face a firing squad. It was the encounter that would haunt both Charlie and Franz for forty years until, as old men, they would search for one another, a last mission that could change their lives forever.

    Considered a prodigy in scientific research, he surprised everyone and himself by setting his sights on the competitive world of high finance. Yet no sooner had he landed an entry-level position at a prestigious firm than Gardner found himself caught in a web of incredibly challenging circumstances that left him as part of the city's working homeless and with a toddler son. Motivated by the promise he made to himself as a fatherless child to never abandon his own children, the two spent almost a year moving among shelters, "HO-tels," soup lines, and even sleeping in the public restroom of a subway station.Never giving in to despair, Gardner made an astonishing transformation from being part of the city's invisible poor to being a powerful player in its financial district.More than a memoir of Gardner's financial success, this is the story of a man who breaks his own family's cycle of men abandoning their children. Mythic, triumphant, and unstintingly honest, The Pursuit of Happyness conjures heroes like Horatio Alger and Antwone Fisher, and appeals to the very essence of the American Dream.

    Naval Special Warfare Development Group--commonly known as SEAL Team Six--has been a part of some of the most memorable special operations in history, as well as countless missions that never made headlines.No Easy Day puts readers alongside Owen and the other handpicked members of the twenty-four-man team as they train for the biggest mission of their lives. The blow-by-blow narrative of the assault, beginning with the helicopter crash that could have ended Owen's life straight through to the radio call confirming Bin Laden’s death, is an essential piece of modern history.In No Easy Day, Owen also takes readers onto the field of battle in America's ongoing War on Terror and details the selection and training process for one of the most elite units in the military. Owen's story draws on his youth in Alaska and describes the SEALs' quest to challenge themselves at the highest levels of physical and mental endurance. With boots-on-the-ground detail, Owen describes numerous previously unreported missions that illustrate the life and work of a SEAL and the evolution of the team after the events of September 11. In telling the true story of the SEALs whose talents, skills, experiences, and exceptional sacrifices led to one of the greatest victories in the War on Terror, Mark Owen honors the men who risk everything for our country, and he leaves readers with a deep understanding of the warriors who keep America safe.

    He describes what it was like to interview the mighty Robert Moses; what it felt like to begin discovering the extent of the political power Moses wielded; the combination of discouragement and exhilaration he felt confronting the vast holdings of the Lyndon B. Johnson Library and Museum in Austin, Texas; his encounters with witnesses, including longtime residents wrenchingly displaced by the construction of Moses’ Cross-Bronx Expressway and Lady Bird Johnson acknowledging the beauty and influence of one of LBJ’s mistresses. He gratefully remembers how, after years of loneliness, he found a writers’ community at the New York Public Library’s Frederick Lewis Allen Room and details the ways he goes about planning and composing his books. Caro recalls the moments at which he came to understand that he wanted to write not just about the men who wielded power but about the people and the politics that were shaped by that power. And he talks about the importance to him of the writing itself, of how he tries to infuse it with a sense of place and mood to bring characters and situations to life on the page. Taken together, these reminiscences–some previously published, some written expressly for this book–bring into focus the passion, the wry self-deprecation, and the integrity with which this brilliant historian has always approached his work.

    . .the World War II flying ace who shot down a Messerschmitt jet with a prop-driven P-51 Mustang . . .the hero who defined a certain quality that all hotshot fly-boys of the postwar era aimed to achieve: the right stuff.Now Chuck Yeager tells his whole incredible life story with the same "wide-open, full throttle" approach that has marked his astonishing career.  What it was really like enaging in do-or-die dogfights over Nazi Europe.  How after being shot over occupied France, Yeager somehow managed to escape.  The amazing behind-the-scenes story of smashing the sound barrier despite cracked ribs from a riding accident days before.The entire story is here, in Yeager's own words, and in wondeful insights from his wife and those friends and colleagues who have known him best.  It is the personal and public story of a man who settled for nothing less than excellence, a one-of-a-kind portrait of a true American hero.