But in reality, argues New York Times bestselling author Dave Kerpen, it’s actually those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their colleagues, their customers, their partners.  Those who can teach, lead, and inspire.   In a world where we are constantly connected, and social media has become the primary way we communicate, the key to getting ahead is being the person others like, respect, and trust. Because no matter who you are or what profession you're in, success is contingent less on what you can do for yourself, but on what other people are willing to do for you.  Here, through 53 bite-sized, easy-to-execute, and often counterintuitive tips, you’ll learn to master the 11 People Skills that will get you more of what you want at work, at home, and in life. For example, you’ll learn:   ·         The single most important question you can ever ask to win attention in a meeting ·         The one simple key to networking that nobody talks about ·         How to remain top of mind for thousands of people, everyday ·         Why it usually pays to be the one to give the bad news ·         How to blow off the right people ·         And why, when in doubt, buy him a Bonsai  A book best described as “How to Win Friends and Influence People for today’s world,” The Art of People shows how to charm and win over anyone to be more successful at work and outside of it.

    This helps to ensure proper metrics are developed so that organizations can successfully manage large and complex programs.

    Really.Are you in a destructive marriage? One of emotional, physical, or verbal abuse? Infidelity? Neglect?If yes, you know you need to escape, but you’re probably worried about going against God’s will. I have good news for you. You might need to divorce to save your life and sanity. And God is right beside you.In The Life-Saving Divorce You’ll Learn:- How to know if you should stay or if you should go.- The four key Bible verses that support divorce for infidelity, neglect, and physical and/or emotional abuse.- Twenty-seven myths about divorce that aren’t true for many Christians.- Why a divorce is likely the absolute best thing for your children.- How to deal with friends and family who disapprove of divorce.- How to find safe friends and churches after a divorce.If you need a Life-Saving Divorce, there is hope for you, your faith, and your kids!“Gretchen is giving freedom for captives. She helped me think deeply about deeply held wrong ideas related to divorce!”—Pastor Neil Schori, pastor at The Edge Church, key witness in the Drew Peterson murder case“When I think of Gretchen, I think of the words: Needed, truth-telling, hope. She filled in the data and research behind the things I knew by experience, both personally and from others I know. There is so much bad Christian advice that doesn’t acknowledge destructive marriage and abuse, this truth is so needed in the world.” — Jodi Pompa, Twitter“Necessary, overdue, comforting. Gretchen helped me realize so many people are struggling with false guilt over this issue.” —Rachel Ramer“Sympathetic, liberating, rational. She helped me not feel the pressure of having to sustain a marriage on my own and [helped me understand] that divorce is a valid option instead of continually being made to feel less than or staying with someone who doesn’t want to stay with you.” —Jeffrey Lewis“Refreshing, eye- opening, life-changing. She helped me get rid of the guilt I felt for divorcing my abusive husband.” — Sarah Smith“She’s an advocate, empowerer, and strong. She helps release shame for being a divorced Christian woman.” —Sandi Moore“Gretchen is supportive, unapologetic, and confirming. She helped me understand I am not alone in my divorce walk. That the Christian community need not vilify already damaged spouses who have to seek divorce.” —Holli Lewis

    It uses a combination of marketing, statistical, and psychological research to explain why and, more importantly, how, companies should adapt marketing strategies such as blogging, social media, email marketing, and webinars to achieve maximium results.The book contradicts what the author calls the "unicorns and rainbows" strategy that simply encourages companies to love their customers and hug their followers. Instead, the book offers more substantial, proven tactics and tips gathered through scientific research and techniques.Lists what time of day and what day of the week the most retweets occur Explains why weekends are best for Facebook sharing, which blog posts lead to comments, why early mornings are best for emails, and how to blog to acquire links Describes how to avoid crowding your content The Science of Marketing provides the research and tools to help you make a stronger impact in the digital marketing space.

    Research finds that the number of girls who said that they often felt nervous, worried, or fearful jumped 55 percent from 2009 to 2014, while the comparable number for adolescent boys has remained unchanged. As a clinical psychologist who specializes in working with girls, Lisa Damour, Ph.D., has witnessed this rising tide of stress and anxiety in her own research, in private practice, and in the all-girls’ school where she consults. She knew this had to be the topic of her new book. In the engaging, anecdotal style and reassuring tone that won over thousands of readers of her first book, Untangled, Damour starts by addressing the facts about psychological pressure. She explains the surprising and underappreciated value of stress and anxiety: that stress can helpfully stretch us beyond our comfort zones, and anxiety can play a key role in keeping girls safe. When we emphasize the benefits of stress and anxiety, we can help our daughters take them in stride. But no parents want their daughter to suffer from emotional overload, so Damour then turns to the many facets of girls’ lives where tension takes hold: their interactions at home, pressures at school, social anxiety among other girls and among boys, and their lives online. As readers move through the layers of girls’ lives, they’ll learn about the critical steps that adults can take to shield their daughters from the toxic pressures to which our culture—including we, as parents—subjects girls. Readers who know Damour from Untangled or the New York Times, or from her regular appearances on CBS News, will be drawn to this important new contribution to understanding and supporting today’s girls.Praise for Under Pressure “Truly a must-read for parents, teachers, coaches, and mentors wanting to help girls along the path to adulthood.”—Julie Lythcott-Haims, New York Times bestselling author of How to Raise an Adult

    In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the bookIncludes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.

    But Robert Reffkin, raised by an Israeli immigrant single mother after his father abandoned him and his maternal grandparents disowned them, has always defied the odds.As CEO of Compass, America’s largest independent real estate brokerage, Reffkin distills the wisdom he’s gathered from his mother and his 100+ mentors throughout his journey. Each chapter offers a part of his life story and an actionable lesson, such as: “Love your customers more than your ideas.” “Dream out your future on paper—then tear the paper up.” And “Adapt like water and you’ll be unstoppable.”The advice in No One Succeeds Alone will inspire you to dream bigger than you ever have before, realize your full potential, and give back by helping make someone else’s dreams come true, too.

    Here, New York Times bestselling author Neil Smith, with more than 20 years of experience leading large-scale performance improvements, reveals the hidden barriers that cause excellent companies to do dumb things and cause smart people within companies to act in dumb ways. Drawing on his years of experience working with CEOs and helping transform top global businesses, and insights to CEOs around the world, Smith has identified eight barriers that prevent organizations from both achieving and maintaining sustainable success. Rich with anecdotes and case studies, Smith outlines a fast and proven process in which 12 principles of business transformation can break down the barriers holding companies back.

    In his first book, Murry describes his decades of experience as a leader in the world of fashion along with personal advice on how he made it to the top of the profession he was destined to have—and how we can do the same in our careers.Murry gives us glimpses of well-known fashion personalities, institutions, and events, and in an easy-going, humble narrative, takes us from his childhood in Houston to the most influential runways of the world, including his travels around the globe and a stint on an oil rig as a young man. Equally important are Murry’s takeaways on what qualities he believes it takes to become a good leader and how we can use them to achieve success in any workplace. This is not a how-to, but rather a thoughtful and straightforward look at the talents and grace that allowed Murry to thrive in his chosen career. Everyone, no matter their career or stage in life—or their knowledge of or interest in the fashion world—will find this book a fun, informative, and inspirational gift from an author who wants everyone to enjoy the same success in their career that he has.

    Harry Evans has edited everything from the urgent files of battlefield reporters to the complex thought processes of Henry Kissinger. He's even been knighted for his services to journalism. In DO I MAKE MYSELF CLEAR?, he brings his indispensable insight to us all in his definite guide to writing well.The right words are oxygen to our ideas, but the digital era, with all of its TTYL, LMK, and WTF, has been cutting off that oxygen flow. The compulsion to be precise has vanished from our culture, and in writing of every kind we see a trend towards more--more speed and more information but far less clarity. Evans provides practical examples of how editing and rewriting can make for better communication, even in the digital age. DO I MAKE MYSELF CLEAR? is an essential text, and one that will provide every writer an editor at his shoulder.

    Hopkins and Katt explain that most sales reps take a traditional linear approach to selling, but that the trick in closing is in taking a more creative and circular approach. That's the key. It all starts with how the buyer initially says, "No." Too many sales reps don't pay close attention as to how that's presented. Hopkins and Katt point out that "no" may suggest all sorts of other options -- avenues that can eventually lead to the buyer actually saying yes. The authors introduce a novel concept called the Circle of Persuasion which offers sales reps a new approach in this potentially tricky process. Along the way, WHEN BUYERS SAY NO details prescriptive steps and even sample dialogues that will instruct and guide sales professionals on how to best cultivate buyer-seller relationships. There's particular emphasis on how to establish the kind of rapport that ultimately leads to a successful close.

    From the New York Times bestselling author of Chasing the Scream and Lost Connections comes a groundbreaking examination of why this is happening--and how to get our attention back. "The book the world needs in order to win the war on distraction."--Adam Grant, author of Think Again"Read this book to save your mind."--Susan Cain, author of QuietIn the United States, teenagers can focus on one task for only sixty-five seconds at a time, and office workers average only three minutes. Like so many of us, Johann Hari was finding that constantly switching from device to device and tab to tab was a diminishing and depressing way to live. He tried all sorts of self-help solutions--even abandoning his phone for three months--but nothing seemed to work. So Hari went on an epic journey across the world to interview the leading experts on human attention--and he discovered that everything we think we know about this crisis is wrong.We think our inability to focus is a personal failure to exert enough willpower over our devices. The truth is even more disturbing: our focus has been stolen by powerful external forces that have left us uniquely vulnerable to corporations determined to raid our attention for profit. Hari found that there are twelve deep causes of this crisis, from the decline of mind-wandering to rising pollution, all of which have robbed some of our attention. In Stolen Focus, he introduces readers to Silicon Valley dissidents who learned to hack human attention, and veterinarians who diagnose dogs with ADHD. He explores a favela in Rio de Janeiro where everyone lost their attention in a particularly surreal way, and an office in New Zealand that discovered a remarkable technique to restore workers' productivity.Crucially, Hari learned how we can reclaim our focus--as individuals, and as a society--if we are determined to fight for it. Stolen Focus will transform the debate about attention and finally show us how to get it back.

    What these women have is a knack for communicating that opens doors and gives them influence.  Gleaning from powerful research, bestselling author and life strategist Valorie Burton unearths practical insights you can put to work in your life immediately. Scientific studies are proving what the ancient wisdom of Scripture has shown all along: The power of life and death lies in the very words you speak. Let Valorie teach you how to…recognize the nuances in speech that can mean the difference between success and failureincrease your influence by changing what you think and say in critical momentsspeak accurately about yourself so you don’t sabotage your most meaningful goalsboost your confidence by making simple tweaks to your everyday speechYour words are powerful tools. It’s time to use them to build the life you really want.

    o get them to reengage with the world, Ryan’s daughter, Mary Kate, signs them up for dance lessons and insists that each find a partner in time for her wedding.Robert, the eldest of the brothers, rediscovers an old friend who brings the spark back to his life. Eian, a former professional baseball player, takes another swing at love with the widow of his best friend. Ryan, the doctor in the family, hopes his beautiful new dance instructor can put the spring back in his step. But Mary Kate’s fiancé is a member of the rival Campbell clan, and as the wedding approaches, joyful anticipation turns into a heated family rivalry.Together the Macgregor brothers will dance their way through first-date jitters and plenty of wrong moves as they try to save the wedding—and restart their lives.

    Concerned that Starbucks had lost its way, Schultz was determined to help it return to its core values and restore not only its financial health, but also its soul. In Onward, he shares the remarkable story of his return and the company's ongoing transformation under his leadership, revealing how, during one of the most tumultuous economic times in history, Starbucks again achieved profitability and sustainability without sacrificing humanity. Offering readers a snapshot of a moment in history that left no company unscathed, the book zooms in to show, in riveting detail, how one company struggled and recreated itself in the midst of it all. The fastpaced narrative is driven by day-to-day tension as conflicts arise and lets readers into Schultz's psyche as he comes to terms with his limitations and evolving leadership style. Onward is a compelling, candid narrative documenting the maturing of a brand as well as a businessman.Onward represents Schultz's central leadership philosophy: It's not just about winning, but the right way to win. Ultimately, he gives readers what he strives to deliver every day - sense of hope that, no matter how tough times get, the future can be just as or more successful than the past, whatever one defines success to be.