Inspired by insights gained from more than 450 programs conducted with all types of organizations, the authors of SACRED COWS MAKE THE BEST BURGERS show how corporations can kill off the sacred cows that are crippling them.

    The book provides practical suggestions gleaned from the experiences of the authors, together with those of other women who have successfully combined parenting with professorships. Professor Mommy addresses key questions--when to have children and how many to have; what kinds of academic institutions are the most family friendly; how true or not true are the beliefs that many people hold about academic life, and so on--for women throughout all stages of their academic careers, from graduate school through full professor. The authors follow the demands of motherhood all the way from infancy to the teenage years. At each stage, the authors offer invaluable advice and tested strategies for juggling the demands and achieving the rewards of an academic career and motherhood. Written in clear, jargon-free prose, the book is accessible to women in all disciplines, with concise chapters for the time-constrained academic. The book's conversational tone is supplemented with a review of the most current scholarship on work/family balance and a survey of emerging family-friendly practices at U.S. colleges and universities. Professor Mommy asserts that the faculty mother has become and will remain a permanent fixture on the landscape of the American academy. The paperback edition features a new preface that brings the book into conversation with Sheryl Sandberg's Lean In and Anne-Marie Slaughter's "Why Women Still Can't Have It All," as well as a new afterword providing specific suggestions for institutional change.

    As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That’s because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you’re no longer selling just a product. You’re selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering those outcomes by listening to their customers, understanding their needs, and adapting products and services to drive success. Although several existing resources address the customer success imperative, there is no authoritative instruction manual for the CSM profession—until now. The Customer Success Professional’s Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed—from the practitioner level all the way to senior leadership. The authors—acknowledged experts in building, training, and managing Customer Success teams—offer real-world guidance and practical advice for aspiring and experienced CSMs alike. The handbook is written by practioners for practioners. An indispensable resource for front-line Customer Success Managers, this much-needed book: Demonstrates how to build, implement, and manage a Customer Success team Helps new CSMs develop their skills and proficiency to be more employable and grow in their careers Provides clear guidance for managers on how to hire a stellar CSM Presents practical tactics needed to drive revenue growth during renewal, expansion, and customer advocacy opportunities Explains proven methods and strategies for mentoring CSMs throughout their careers Offers valuable insights from Gainsight, the Customer Success Company, and the broader customer success community with more than a dozen of the industry’s most respected leaders contributing their perspectives  Currently, with over 70,000 open positions, Customer Success Manager in one of the fastest-growing jobs in the world. The Customer Success Professional’s Handbook: How to Thrive in One of the World's Fastest Growing Careers—While Driving Growth For Your Company will prove to be your go-to manual throughout every stage of your CSM career.

    Because this is a rapidly changing field, this book focuses on enduring methods for teaching online. The companion website contains updates, technical helps, and other resources."My hope is that you'll end the semester with a new level of confidence and with course evaluations that let you know that you are on the right track. More importantly, I hope that you and your students will be experiencing a vibrant learning relationship. If you have been teaching online for a while, I think you'll find some ways to improve your game." - Author, Aaron Johnson

    And all too often, that includes being against each other. But amid growing distrust of religious institutions, Christ-centered nonprofits have a unique opportunity to link arms and collectively pursue a calling higher than any one organization's agenda.Rooting for Rivals reveals how your ministry can multiply its impact by cooperating rather than competing with others, modeling Christlike love and generosity in the process. Peter Greer and Chris Horst explore case studies illustrating the power of collaborative ministry. Writing with vulnerability, they also share their own failures and successes in moving toward a kingdom mindset. In Rooting for Rivals you'll discover the key to revitalizing your ministry and making an enduring difference in the world.

    Includes resources for both groups and individuals.

    It brings you clear coverage essential to understanding the clinical relevance of anatomical and physiological principles. Fully updated and written by respected veterinary technician educators, this popular textbook is the practical, comprehensive foundation for your success in veterinary technology.Clinical application boxes help you sharpen your skills and apply principles to practice.Test Yourself boxes throughout chapters emphasize important study points.An extensive glossary provides quick reference to hundreds of important terms and definitions.Over 300 new illustrations help you identify structures with rich, realistic clarity.A NEW full color format visually enhances your understanding of anatomic and physiologic concepts.Four NEW chapters give you the latest insight on the chemical basis of life, nutrition and metabolism, pregnancy, development, and lactation, and reptile and amphibian anatomy and physiology.A revised chapter on the cardiovascular system helps you most effectively comprehend the complex functions of the heart and blood vessels.

    

    Fish and Wildlife Service. In August 1992, she accepted an assignment that forever changed--and endangered--her life. She posed as a big-game hunter in Alaska in order to infiltrate an international ring of poachers out to kill the biggest and best of that state's wildlife.A Hunt for Justice recounts her dramatic story--a story she was not legally permitted to write about until her retirement in 2004.

    The whole process seems overwhelming. This conversational and action oriented book is for people who want to write a book (or are thinking about it), but for their whole life, have never been good at writing. Writing has always been difficult for you, and you think you could never enjoy it, much less write an entire book. Every time you start to write anything it’s like all of your ideas disappear. You know the drill. You get ready to do some writing. You’re pumped and think this will be the day all of your great ideas flood the page. Then ... You find yourself staring at a blank screen. You have no idea what you want to write about. After some time, you want to bang your head against the keyboard. You want to write a book. In fact, you know you have a book inside you but, you keep telling yourself: “I’m not a writer. I can’t write a book. I don’t have enough time anyway.” There are TONS of myths, misconceptions, and flat-out lies out there about how difficult it is to write your first book. How to Not SUCK at Writing Your First Book busts those myths and challenges everything you’ve been told about writing. This book is filled with proven solutions, options, and problem-solving methods that every first-time author needs to know—no matter what writing challenges you face. How to Not SUCK at Writing Your First Bookgives you the foundation for your first book through: 4 tried and true writing methods that make the writing process simple, easy & fast A writing method that involves 0 actual writing (your book can be done in as little as 7 hours) Simple strategies for preventing & defeating writer’s block Uncovering the #1 way to actually finish and publish your book (hint: is has nothing to do with writing) Shows you how simple and fast writing a book can actually be (by holding your hand every step of the way). Follow the advice given in this book and by the end, after putting what I have to say into action, you will have easily written a high-quality book. Best of all, the rest of your life doesn’t have to be put on hold to do it either! This book shows you how you can continue to spend most of your time doing what you love instead of struggling through something you hate. Before your buy the book, I have one question for you: What’s stopping you from turning your daily conversations and knowledge into a high-quality book faster than you ever thought possible? Scroll to the top and click the “buy now” button and you will write your first book-- and not suck at it.

    So at twenty-one she escapes to London to train as a nurse, where she gathers many admirers - none more dashing than RAF officer Sandy Redfern, with whom she falls in love.But the coming of war, with the chaos of the Blitz, brings upheavals and unforeseen entanglements. On hearing of Sandy's reckless affair with a married woman, a heartbroken Lily throws herself into her work. Then further changes in circumstances bring her to a busy RAF hospital in Hampshire, where a faithful childhood sweetheart persuades her to become engaged to him.And then fate brings Sandy Redfern back into her life, physically scarred by burns and inwardly embittered. What of their once passionate love and her present commitment? Can the past ever be recaptured?

    This blow-by-blow account charts how five of America’s six largest publishers, afraid that bookselling powerhouse Amazon's $9.99 price for Kindle e-books would undermine the industry, spent a few frantic weeks in early 2010 deep in negotiations with Apple to introduce a new business model for e-books, just in time for the launch of the iPad and the iBookstore. The catch is, it all may have been illegal.From Publishers Weekly senior writer Andrew Richard Albanese comes the story of how the e-book business changed in a heartbeat. Based on voluminous evidence gathered for Apple's trial, it is the story of how corporate titans fought it out behind the scenes and why the case matters to anyone who has ever bought an e-book.

    In this fun, illuminating parable, we follow Charlie the Seagull as he learns that the secret to being a successful boss lies in a deeper understanding of what management really is and how our actions are perceived by those around us.

    The many sufferers of TMJ — the disorder is shockingly common, affecting 1 in 25 people — often must pay exorbitant fees for dental splints ($450) or surgery (upwards of $100,000), and they are forced to invest time and energy to manage their pain. Cynthia Peterson wants to help TMJ sufferers to find a new way to alleviate their discomfort, offering tips of on posture, tongue placement, and simple physical therapy exercises that can reduce, relieve, and even eliminate TMJ-associated pain. Each section is illustrated with photos and drawings, making this invaluable guide an easy-to-use resource for those who need it most.

    This book points out the many ways, some quite subtle and deceptive, that this mindset invites tension and conflict. But incredible things happen when people switch to an outward mindset. They intuitively understand what coworkers, colleagues, family, and friends need to be successful and happy. Their organizations thrive, and astonishingly, by focusing on others they become happier and more successful themselves! This new mindset brings about deep and far-reaching changes. The Outward Mindset presents compelling true stories to illustrate the gaps that individuals and organizations typically experience between their actual inward mindsets and their needed outward mindsets. And it provides simple yet profound guidance and tools to help bridge this mindset gap. This new edition includes a new preface, updated case studies, and new material covering Arbinger's latest research on mindsets. In the long run, changing negative behavior without changing one's mindset doesn't last—the old behaviors always reassert themselves. But changing the mindset that causes the behavior changes everything.