Book picks similar to
Three Steps Ahead: Thinking Strategically to Avoid Unintended Consequences (Connect the Dots) by David Silverstein


truth-be-told
business-analysis-strat-consulting
business-entrepreneurship-startup
management

Isle Royale


John Hamilton - 2010
    Living in a lighthouse can be murder.SYNOPSIS:The year is 1924. The place: Isle Royale, a remote island on Lake Superior. Clarence MacDougal, keeper of Wolf Point Lighthouse, stands ready to guide sailors through treacherous waters.One storm-tossed night, French-Canadian smugglers arrive. The gang’s leader is Sean LeBeck, a former lover of Collene MacDougal—the lightkeeper’s wife. LeBeck is determined to rescue Collene from her dreary life and rekindle their old passion, even if it means taking her off the island by force.The lightkeeper’s son, Ian, escapes during the storm, only to stumble upon a hidden cove, home of the last remaining members of the Coast Guard cutter "Chippewa." A dark secret forced the crew to banish themselves on the island. Given one last chance at redemption, the ancient mariners set out on stormy Lake Superior in a desperate attempt to save the day."Isle Royale" is approximately 72,000 words.AMAZON READER REVIEW -- 5 STARS"A rip-roaring historical adventure set in the delightfully unusual setting of Lake Superior's Isle Royale. Hamilton's love for the locale comes shining through; Lake Superior at times seems one of the characters in the drama. A carefully-researched Great War flashback is almost a novella within a novel, while providing crucial motivation for the story."ABOUT THE AUTHOR:John Hamilton is a bestselling author and journalist. His work includes books about fantasy & folklore, science fiction, the national parks, and pirates. "Lewis & Clark: Adventures West" (Sparrow Media Group) was a finalist at the 17th Annual Minnesota Book Awards in 2005. He is a two-time Golden Duck Award winner for excellence in children’s science fiction literature. John can be found most summers hiking along Minnesota’s North Shore of Lake Superior. He is also an award-winning photojournalist and nature photographer. Connect with John online at: www.johnchamilton.com.

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet


Shep Hyken - 2013
    Why? It is the competitive edge of new-era business—in any market and any economy.Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community.Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.

Escaping the Dead


W.J. Lundy - 2013
    With his unit and his home base destroyed, Staff Sergeant Brad Thompson suddenly finds himself isolated and in command of a small group of men trying to survive in the Afghan wasteland. The local population has been afflicted with an illness that turns them into rabid animals. They pursue him and his men at every corner and stop. Struggling to hold his team together and unite survivors, he must fight and evade his way to safety.

I Wrote This for You and Only You


Iain S. Thomas - 2018
    I wrote this for you. I wrote this for you and only you. Everyone else who reads it, doesn't get it."The follow-up to the international #1 bestselling collection of prose and photography, I Wrote This For You And Only You is the third book in the I Wrote This For You series and gathers together the very best entries in the project from 2011 to 2015. Started in 2007, I Wrote This For You is an internationally acclaimed exploration of hauntingly beautiful words, photography and emotion that's unique to each person that reads it.

The Curse of Bigness: Antitrust in the New Gilded Age


Tim Wu - 2018
    But concern over what Louis Brandeis called the "curse of bigness" can no longer remain the province of specialist lawyers and economists, for it has spilled over into policy and politics, even threatening democracy itself. History suggests that tolerance of inequality and failing to control excessive corporate power may prompt the rise of populism, nationalism, extremist politicians, and fascist regimes. In short, as Wu warns, we are in grave danger of repeating the signature errors of the twentieth century.In The Curse of Bigness, Columbia professor Tim Wu tells of how figures like Brandeis and Theodore Roosevelt first confronted the democratic threats posed by the great trusts of the Gilded Age--but the lessons of the Progressive Era were forgotten in the last 40 years. He calls for recovering the lost tenets of the trustbusting age as part of a broader revival of American progressive ideas as we confront the fallout of persistent and extreme economic inequality.

Do Lead: Share Your Vision. Inspire Others. Achieve the Impossible.


Les McKeown - 2014
    Forget the dashing swashbuckler, effective leadership is typically understated. It's the myriad small things that make the big things possible. In Do Lead, Les McKeown demolishes the myths that have paralysed leadership in our modern era, then provides newt tools for the job. You'll discover that we can all lead. And what's more, we should. Because effective leadership is goal- not people-oriented. It's about the person with the right skills putting themselves forward. Find out:• The mindset required• The basic leadership toolkit• Techniques for dealing with the (inevitable) failuresWhether you are new to the game or reigniting a dormant passion, start leading from where you are, right now. And start to make a difference. You can lead. Yes, you.

Resisting Madness


Wesley Southard - 2019
    You’ll discover how far a prisoner will go to be with his dying wife, and what lurks between the walls of that Louisiana jailhouse to keep him there. You’ll find out how deep a man can cut himself to dig out the past. You’ll meet a college professor whose fear of flying might be the least of his worries. And you’ll learn how a sister’s love for sweet treats can reunite a broken family…whether they want it or not. Aliens and lot lizards…disembodied lips…the voice of God Himself… Thirteen stories and a brand new novella from horror author Wesley Southard. Within these pages, we all go a little mad…

Along Came Baby


J.S. Cooper - 2018
    It all started when I moved into my new apartment in Brooklyn and met my neighbor, Olivia. We became fast friends and so when she had to go out of town on an emergency work trip, I agreed to give her brother her keys so he could look after her dog. And then I met him. Her brother was Carter Stevens and he was sex on legs. He was a banker by day and a musician by night; arrogant, handsome, with the most tantalizing smile I’d ever seen. When he invited me to his show, I couldn’t say no. He wasn’t looking for a relationship... The night of the show we stumbled back to my place and had fun I can only blush thinking about. I’d never had a one-night stand before, but one night soon led to two, which led to three. Carter was exciting and mysterious, but he was a total playboy. He made it clear that this was some no strings attached fun. But fate had other plans for us... I thought we’d been careful, but I guess there was that one time that we weren’t. And now, I’m pregnant and Carter Stevens and I have to figure out what to do next because one thing we both know for sure is that the baby is coming in nine months and we have no idea what to do next.

Taking Him


Jackie Ashenden - 2013
    But first there’s one loose end in Auckland she needs to tie up: her obsession with her older brother’s best friend, Hunter Chase.She’s sick of being “kid zoned”. It’s time to make like one of her kick-ass computer game heroines and take matters into her own hands. Except when she finally has Hunter where she wants him, her hands are the last thing he’ll let her use.Hunter works hard at running the construction firm he co-owns with his friend, and at keeping his distance from his dysfunctional family. Control is his linchpin, but there’s just one spanner in the works—Ellie.The girl he always looked out for suddenly seems determined to make him see her as a woman. But with a past darker than the angel wings tattooed on his back, the safest place for her is just beyond arm’s length. Or the next heart to suffer damage could be hers.Warning: Contains a tortured hero, a determined heroine, cosplay kink, and a twisted twist that could cause mental whiplash. Line to the WTF Infirmary forms on the right.

Your Complete Guide to Factor-Based Investing: The Way Smart Money Invests Today


Andrew L Berkin - 2016
    Berkin and Larry E. Swedroe, co-authors of The Incredible Shrinking Alpha, bring you a thorough yet still jargon-free and accessible guide to applying one of today's most valuable quantitative, evidence-based approaches to outperforming the market: factor investing. Designed for savvy investors and professional advisors alike, Your Complete Guide to Factor-Based Investing: The Way Smart Money Invests Today takes you on a journey through the land of academic research and an extensive review of its 50-year quest to uncover the secret of successful investing.Along the way, Berkin and Swedroe cite and distill more than 100 academic papers on finance and introduce five unique criteria that a factor (at its most basic, a characteristic or set of characteristics common among a broad set of securities) must meet to be considered worthy of your investment. In addition to providing explanatory power to portfolio returns and delivering a premium, Swedroe and Berkin argue a factor should be persistent, pervasive, robust, investable and intuitive.By the end, you'll have learned that, within the entire "factor zoo," only certain exhibits are worth visiting and only a handful of factors are required to invest in the same manner that made Warren Buffett a legend.Your Complete Guide to Factor-Based Investing: The Way Smart Money Invests Today offers an in-depth look at the evidence practitioners use to build portfolios and how you as an investor can benefit from that knowledge, rendering it an essential resource for making the informed and prudent investment decisions necessary to help secure your financial future.

Unexpected


Meg Jolie - 2013
    Her long-term boyfriend has just broken up with her. She’s worried that her mom’s dating her volleyball coach. Her semi-estranged dad suddenly wants back into her life. She’s pretty sure her best friend Willow has an unpleasant secret. As if all of that wasn’t bad enough, she’s afraid she may have accidentally developed a crush on her other best friend’s brother, Tristan. Having a crush on Tristan wouldn’t necessarily be a bad thing. Considering that he’s had a crush on her for years. The only problem—and it’s a big one—is that his sister Jamie has made it clear she wouldn’t approve.Through it all, Tristan helps Britta realize one thing: The only way to get through life? Is to expect the unexpected.

Bit Literacy: Productivity in the Age of Information and E-mail Overload


Mark Hurst - 2007
    More than a quick fix or another "how-to" guide, the book offers an entirely new way of attaining productivity that users at any level of expertise can put into action right away. This is "bit literacy," a method for working more productively in the digital age, with less stress. Mark Hurst - who has reached hundreds of thousands of readers through his Good Experience e-mail newsletter, Uncle Mark technology guides, thisisbroken.com, and other websites - has revealed the way to survive, and thrive, in the digital age: "Let the bits go.

The Leadership Playbook: Creating a Coaching Culture to Build Winning Business Teams


Nathan Jamail - 2014
    Yet many companies and organizations encourage their leaders to coach teams without ever teaching them how and without creating a culture that supports coaching.Nathan Jamail—a leading consultant, professional speaker, and the president of his own group of businesses—trains coaches at several Fortune 500 companies and learned that it takes not only different skills to achieve success, but a truly effective coach needs an organizational culture that creates and multiplies the success of every motivated team member. The Leadership Playbook shows leaders the skills necessary to be an effective coach and to build effective teams by:Fostering employees’ belief in the culture of a companyResolving issues proactively rather than reactively and creating an involvement that constantly pushes employees to be their bestFocusing on the more humane principles of leadership—gratitude, positivity, and recognition—that keep morale highHolding teams and individuals accountableConstantly recruiting talent ("building the bench") rather than filling positions only when they are emptyCombining research, interviews, and inspiring stories with the lessons that have earned Jamail the respect of the world’s foremost corporations including CISCO, FedEx, Sprint, the U.S. Army, and State Farm; The Leadership Playbook will dominate the category for years to come.

The Thank You Economy


Gary Vaynerchuk - 2010
    In this groundbreaking follow-up to the bestselling Crush It!, Vaynerchuk—one of Bloomberg Businessweek’s “20 People Every Entrepreneur Should Follow”—looks beyond a numbers-based analysis to explore the value of social interactions in building our economy.

The Teacher's Bride


Natalie Dean - 2017
    Marston isn’t so sure about this arrangement. Will he finally cave-in…just in time for a Christmas wedding? Greta Samuelson was only fourteen the year Kansas bled, but by the time the Civil War had ended, she was a woman of steel. The war had left only broken pieces of men for single women to comb through, so there wasn’t much for her in Atchison, Kansas. She longs to go west where her brother is. When the wagon train driver arrives in town, he’s got a letter he wants her to see. It’s from a schoolteacher announcing his desire for a wife, primarily asking for a woman of good composure, strong sensibilities and sufficient education to assist him. Greta has not had a great deal of formal education, but she has a good writing hand, and sends back a letter saying she is interested. When Marston first meets Greta, he is disappointed. He had expected a mature, scholarly woman, not a mere slip of a twenty-year-old girl. Greta, however, sets out to prove she is a woman to contend with, even for a thirty-two-year-old teacher. She rolls up her sleeves and takes on the Wild West with as much fortitude as she had shown while living through the Civil War. But can she win Marston’s heart in time to be a Christmas bride? Or will he decide she is too young for him… AUTHOR’S NOTE: Enjoy this clean historical western romance short story! I have plans to turn it into a series to keep you happily reading. Also included are 3 bonus stories! Don’t miss out on this one…it’s one of my best written stories yet!