Trattner's From Poor Law to Welfare State has served as the standard text on the history of welfare policy in the United States. The only comprehensive account of American social welfare history from the colonial era to the present, the new sixth edition has been updated to include the latest developments in our society as well as trends in social welfare.Trattner provides in-depth examination of developments in child welfare, public health, and the evolution of social work as a profession, showing how all these changes affected the treatment of the poor and needy in America. He explores the impact of public policies on social workers and other helping professions—all against the backdrop of social and intellectual trends in American history. From Poor Law to Welfare State directly addresses racism and sexism and pays special attention to the worsening problems of child abuse, neglect, and homelessness. Topics new to this sixth edition include: -A review of President Clinton's health-care reform and its failure, and his efforts to “end welfare as we know it” -Recent developments in child welfare including an expanded section on the voluntary use of children's institutions by parents in the nineteenth century, and the continued discrimination against black youth in the juvenile justice system -An in-depth discussion of Charles Murray and Richard Herrnstein's controversial book, The Bell Curve, which provided social conservatives new weapons in their war on the black poor and social welfare in general -The latest information on AIDS and the reappearance of tuberculosis—and their impact on public health policy -A new Preface and Conclusion, and substantially updated Bibliographies Written for students in social work and other human service professions, From Poor Law to Welfare State: A History of Social Welfare in America is also an essential resource for historians, political scientists, sociologists, and policymakers.

    In Smoke, Laux revisits familiar themes of family, working class lives and the pleasures of the body in poetry that is vital and artfully crafted—poetry that "gets hard in the face of aloofness," in the words of one reviewer. In Smoke, as in her previous work, Laux weaves the warp and woof of ordinary lives into extraordinary and complex tapestries. In "The Shipfitter’s Wife," a woman recalls her husband’s homecoming at the end of his work day:Then I’d open his clothes and takethe whole day inside me—the ship’sgray sides, the miles of copper pipe,the voice of the foreman clangingoff the hull’s silver ribs. Spark of leadkissing metal. The clamp, the winch,the white fire of the torch, the whistle,and the long drive home.And in the title poem, Laux muses on her own guilty pleasures:Who would want to give it up, the coala cat’s eye in the dark room, no one therebut you and your smoke, the windowcracked to street sounds, the distant criesof living things. Alone, you are almostsafe . . .With her keen ear and attentive eye, Dorianne Laux offers us a universe with which we are familiar, but gives it to us fresh.Dorianne Laux is the author of two previous collections of poetry from BOA Editions, Ltd., and is co-author, with Kim Addonizio, of The Poet’s Companion: A Guide to the Joys of Writing Poetry (W.W. Norton, 1997), chosen as an alternate selection by several bookclubs. Laux was the judge for the 2012 A. Poulin, Jr. Poetry Contest, and is a tenured professor in the creative writing program at the University of Oregon. Laux lives in Eugene, Oregon.

    It is one of the most insidious, most damaging, and yet most ubiquitous of corporate activities. We all hate it. And yet nobody does anything about it. Until now... Straight-talking Sam Culbert, management guru and UCLA professor, minces no words as he puts managers on notice that -- with the performance review as their weapon of choice -- they have built a corporate culture based on intimidation and fear. Teaming up with Wall Street Journal Senior Editor Lawrence Rout, he shows us why performance reviews are bogus and how they undermine both creativity and productivity. And he puts a good deal of the blame squarely on human resources professionals, who perpetuate the very practice that they should be trying to eliminate. But Culbert does more than merely tear down. He also offers a substitute -- the performance preview -- that will actually accomplish the tasks that performance reviews were supposed to, but never will: holding people accountable for their actions and their results, and giving managers and their employees the kind of feedback they need for improving their skills and to give the company more of what it needs. With passion, humor, and a rare insight into what motivates all of us to do our best, Culbert offers all of us a chance to be better managers, better employees and, indeed, better people. Culbert has long said his goal is to make the world of work fit for human consumption. "Get Rid of the Performance Review!" shows us how to do just that.

    Why does everyone look like they’re smashing motherhood when she’s barely made it out of the house? She’s usually covered in sick, eating yet another beige freezer dinner, and relying on wet wipes to clean the baby, herself and the house. And coffee. All the coffee. Surely she can’t be the only new mum totally winging it?Emily’s about to discover that when you’re starting a family, what you really need are your friends...

    AND TO KILL All his life Greg McPartlin wanted to be a Marine corpsman, a medic skilled at saving lives. Three months of bagging-and-tagging bodies during Vietnam s Tet Offensive took the luster off of being a Marine but not off McPartlin’s desire to serve his country. After assisting in the sea recovery of Apollo 11 the first ship to bring men to the moon the twenty-year-old McPartlin was redeployed to Vietnam as an elite Navy SEAL. Barred as a medic from the make-or-break training of BUD/S considered vital to service as a Navy SEAL, McPartlin had to show he had what it took. But McPartlin had been in country before. In a war where you partied with your buddies in Saigon one day and crawled through an enemy-infested jungle hell the next, he proved that he was not only an outstanding medic but a real Navy SEAL the toughest of the tough. Combat Corpsman is McPartlin’s often humorous—and terrifying—account of his year of combat in what had been a Viet Cong stronghold until the SEALs took control and Charlie placed bounties on the men with green faces. It is the first inside story of a Navy SEAL medic, a man who wanted to heal, not to kill, but did both to save lives. This edition is heavily illustrated with 100 historical and personal photographs from Greg McPartlin’s tour of duty in Vietnam. Editorial Reviews: I wish I could make up anything as riotously wonderful yet starkly realistic as this book. —H. Jay Riker, author of The Silent Service: Virginia Class An accurate and humorous account of an early Navy SEAL platoon in Vietnam. —Frank Thornton, the most decorated SEAL from Vietnam era You would be hard-pressed to find a more gritty, realistic, tale of the rigors of combat and the actions of a SEAL Corpsman. The action on these pages is so real you can smell the mud, feel the sweetish taste of the powder smoke in the back of your mouth, hear the fragments whiz by and the bullets snap past - and know in a small way just what it is like to be one of the best. —Kevin Dockery, author of Hunters and Shooters and The Complete History of the Navy SEALs

    The unit, the reports claimed, had carried out a series of illegal spook operations: they had spied on President Jacob Zuma, run a brothel, illegally bought spyware and entered into unlawful tax settlements.In a plot of Machiavellian proportions, head of the elite crime-busting unit Johann van Loggerenberg and many of SARS’s top management were forced to resign. Van Loggerenberg’s select team of investigators, with their impeccable track record of busting high-level financial fraudsters and nailing tax criminals, lost not only their careers but also their reputations.Now, in this extraordinary account, they finally get to put the record straight and the rumours to rest: there was no ‘rogue unit’. The public had been deceived, seemingly by powers conspiring to capture SARS for their own ends.Shooting down the allegations he has faced one by one, Van Loggerenberg tells the story of what really happened inside SARS, revealing details of some of the unit’s actual investigations.

    Our local experts vet every recommendation to ensure you make the most of your time, whether it’s your first trip or your fifth.   MUST-SEE ATTRACTIONS from the Eiffel Tower to Notre-Dame PERFECT HOTELS for every budget BEST RESTAURANTS to satisfy a range of tastes GORGEOUS FEATURES on the Musée du Louvre and Versailles VALUABLE TIPS on when to go and ways to save INSIDER PERSPECTIVE from local experts COLOR PHOTOS AND MAPS to inspire and guide your trip

    But as Rachel Adams reveals in Sideshow U.S.A., images of the freak show, with its combination of the grotesque, the horrific, and the amusing, stubbornly reappeared in literature and the arts. Freak shows, she contends, have survived because of their capacity for reinvention. Empty of any inherent meaning, the freak's body becomes a stage for playing out some of the twentieth century's most pressing social and political concerns, from debates about race, empire, and immigration, to anxiety about gender, and controversies over taste and public standards of decency.Sideshow U.S.A. begins by revisiting the terror and fascination the original freak shows provided for their audiences, as well as exploring the motivations of those who sought fame and profit in the business of human exhibition. With this history in mind, Adams turns from live entertainment to more mediated forms of cultural expression: the films of Tod Browning, the photography of Diane Arbus, the criticism of Leslie Fiedler, and the fiction Carson McCullers, Toni Morrison, and Katherine Dunn. Taken up in these works of art and literature, the freak serves as a metaphor for fundamental questions about self and other, identity and difference, and provides a window onto a once vital form of popular culture. Adams's study concludes with a revealing look at the revival of the freak show as live performance in the late 1980s and the 1990s. Celebrated by some, the freak show's recent return is less welcome to those who have traditionally been its victims. At the beginning of a new century, Adams sees it as a form of living history, a testament to the vibrancy and inventiveness of American popular culture, as well as its capacity for cruelty and injustice."Because of its subject matter, this interesting and complex study is provocative, as well as thought-provoking."—Virginia Quarterly Review

    His informal tone, sense of humor, and real-world stories bring his business principles to life. Results That Last has a vital, optimistic quality that will keep readers re-reading long after other leadership books have been relegated to a dark corner of the shelf.--Nido Qubein, author of How to Get Anything You Want; President, High Point University; Chairman, Great Harvest Bread Company; and founder, National Speakers Association FoundationResults That Last is long overdue and fills a big gap in effective business management. There are legions of books that show us the way to achieve successful results in business, but very few that teach us how to institutionalize success. In reality, achieving success is the easy part. The real challenge is to achieve results that last. Quint Studer not only proves it is possible to hardwire a culture for lasting results, but lays out a simple, logical, and effective way to do so. Anyone who wants to make success a habit needs to read this book.--Bob MacDonald, former CEO, Allianz Life of North America and author of Beat the System: 11 Secrets to Building an Entrepreneurial Culture in a Bureaucratic WorldI have always been fascinated by how the various parts of an organization work together to achieve strategic objectives. In Results That Last, Quint Studer explores the complex subject of performance improvement in a fresh, readable, and easy-to-grasp way. By standardizing certain business practices and leader behaviors, any company in any field can create an environment that allows it to achieve and sustain long-term results.--David F. Giannetto, coauthor of The Performance Power Grid: The Proven Method to Create and Sustain Superior Organizational Performance

    Baseball Prospectus 2007 continues that tradition, bringing together the top young baseball writers and analysts in the business to provide a definitive look at the season to come. Featuring humorous and incisive essays on all thirty teams and an in-depth look at every major league player and all the top prospects, Baseball Prospectus 2007 offers the cutting-edge analysis that has inspired nearly every major league team to seek the advice of current or former Prospectus writers. Also included are projections of player stats for next year, as determined by the groundbreaking PECOTA system, which Sports Illustrated has called “perhaps the game’s most accurate projection model.” The most authoritative and entertaining book of its kind, Baseball Prospectus 2007 is as essential to the baseball- watching experience as hot dogs and cold beer.

    In the bustling, cluttered arcades, street and interior merge and historical time is broken up into kaleidoscopic distractions and displays of ephemera. Here, at a distance from what is normally meant by "progress," Benjamin finds the lost time(s) embedded in the spaces of things.

    In Speculative Everything, Anthony Dunne and Fiona Raby propose a kind of design that is used as a tool to create not only things but ideas. For them, design is a means of speculating about how things could be--to imagine possible futures. This is not the usual sort of predicting or forecasting, spotting trends and extrapolating; these kinds of predictions have been proven wrong, again and again. Instead, Dunne and Raby pose "what if" questions that are intended to open debate and discussion about the kind of future people want (and do not want).Speculative Everything offers a tour through an emerging cultural landscape of design ideas, ideals, and approaches. Dunne and Raby cite examples from their own design and teaching and from other projects from fine art, design, architecture, cinema, and photography. They also draw on futurology, political theory, the philosophy of technology, and literary fiction. They show us, for example, ideas for a solar kitchen restaurant; a flypaper robotic clock; a menstruation machine; a cloud-seeding truck; a phantom-limb sensation recorder; and devices for food foraging that use the tools of synthetic biology. Dunne and Raby contend that if we speculate more--about everything--reality will become more malleable. The ideas freed by speculative design increase the odds of achieving desirable futures.

    As the acclaimed translator Edith Grossman writes in her introduction, “My intention is to stimulate a new consideration of an area of literature that is too often ignored, misunderstood, or misrepresented.”For Grossman, translation has a transcendent importance: “Translation not only plays its important traditional role as the means that allows us access to literature originally written in one of the countless languages we cannot read, but it also represents a concrete literary presence with the crucial capacity to ease and make more meaningful our relationships to those with whom we may not have had a connection before. Translation always helps us to know, to see from a different angle, to attribute new value to what once may have been unfamiliar. As nations and as individuals, we have a critical need for that kind of understanding and insight. The alternative is unthinkable.”Throughout the four chapters of this bracing volume, Grossman’s belief in the crucial significance of the translator’s work, as well as her rare ability to explain the intellectual sphere that she inhabits as interpreter of the original text, inspires and provokes the reader to engage with translation in an entirely new way.

    But it's impossible to learn the customs and traits of every single culture. David Thomas and Kerr Inkson present a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment. You'll learn to discard your own culturally based assumptions and pay careful attention, in a mindful and creative way, to cues in cross-cultural situations. The authors show how to apply cultural intelligence in a series of specific situations: making decisions; communicating, negotiating, and resolving conflicts; leading and motivating others; and designing, managing, and contributing to multicultural groups and teams.This extensively revised third edition has been updated with new stories showing cultural intelligence in action. Thomas and Inkson have broadened the focus beyond business to include organizations of all kinds--nonprofits, governments, educational institutions, and more. And they include a reliable and valid measure of cultural intelligence based on a decade of research by an international team of scholars.

    Agreed on many fronts but I found his reinvention of these principles when applied to the service industry to be extremely insightful. The concept of a Minimum Valuable Service is unique, new and sets goals intended to deliver maximum value with measurable results. This is a must read for anyone in the global innovation economy." - Rick Rasmussen, NestGSV. International Business development.This book is a practical guide that explores how startup entrepreneurs and business leaders, who hold no Design degrees, can integrate Service Design into their development cycles in order to create sustainable, desirable and profitable new services. In the first part, Tenny explores the reasons why startups need to move away from the "make and sell" industrial logic we've been exploiting over the last century. To take its place he proposes a new service oriented mindset that carries the idea of "learn, use and remember" users' journeys. He also discusses the challenges our industrial society is facing and how the combination of design with a service oriented mentality can be key to help new and existent businesses make this shift. In the second part, he will take you on a journey through the MVS - Minimum Valuable Service - model. This model can seamlessly integrate Service Design into the Lean Startup or any Agile development cycle. It adds the human values needed to foster service innovations within the Lean's scientific approach. In this part of the book you will learn tools, methods and practices that will help you get your hands dirty with design.At some point every adventure requires a great guide, and this journey into the heart of the new is led impeccably by Tenny Pinheiro. Slyly sidestepping the pitfalls of the Lean Startup approach, he skillfully navigates us through to a deeper understanding of the forces shaping the evolving service economy. By trusting the wisdom of the many to help design the next phase of business, his approach taps into an inexhaustible source of creativity and innovation. The Service Startup is a trusty roadmap that you will long keep by your side. As Tenny might suggest: learn it, use it, and remember it. - Jamer Hunt, Parsons The New School for Design. Director for the graduate Program in Transdisciplinary Design."I'll admit it: I enjoy seeing someone who knows their stuff re-assemble and improve on the work of an adjacent profession. Tenny calls out what's lacking in the Lean Startup approach, in the most thorough and insightful ways. In the spirit of iteration, he's taken an existing approach and improved on it. If only all criticism were this good. I enjoyed his delightfully nuanced views on the world of services - how they're perceived, experienced, and remembered - as well as his historical perspectives on the worlds of design, business and marketing. Opinionated but also well-informed, this is a pragmatic, human-centric take on designing and delivering services that I'd recommend to anyone whose work affects other people. - Chad Thornton, Experience Designer, Airbnb"