Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.

    What can I do?”“My breastfed toddler continues to wake at night. Is this normal?” Our instincts are there, but for many of us, instincts are confusing and hard to trust at first. You want some more sleep and everyone seems to be telling you different things and offering contradicting advice.  This book is not a guide that gives you step by step instructions for getting your baby to sleep longer, because every baby is an individual, and every baby wakes for important reasons.  This book will help you learn how to trust your own instincts and follow the lead of your breastfed child… while offering different suggestions on how to get more sleep without having your baby cry, protest, or self-settle.In this boobin’ book, Meg includes… Why breastfed children wake frequently and why it is so important to answer their cries. How to get more sleep and feel more rested without doing cry-it-out or sleep training techniques. The results from her survey on night waking in breastfed children and the percentage of women who continue to wake to breastfeed. How to combine routines or rituals with breastfeeding on demand. Why it is not a bad habit to breastfeed your little one to sleep. How to find your inner marsupial and have a happier, more content baby. What to do when you are feeling overwhelmed and exhausted. Safe co-sleeping and bed-sharing guidelines, along with different sleeping arrangements you can try for your family. What to do when your breastfed child hates to sleep! The secrets to getting your baby to take longer naps…without being attached to the boob. Gentle night weaning tips and suggestions. What gut health has to do with breastfeeding and night-waking. ...and more.... Most babies just want a cuddle and a boob. This book is for those looking for gentle suggestions, an understanding of what is normal in breastfed babies and toddlers, and what to do when everyone says your way of mothering through breastfeeding (especially at night) is not best… when you know in your heart that it is.

    Heat, heart, and hilarity wait for you in this poignant series filled with relatable characters and your favorite tropes, including:enemies-to-loverschildhood friendsroommatesrockstarsmilitary heroesand moreSee why readers adore the Hutton Family as you fall in love with the first three brothers in Beyond Words, Beyond Love, and Beyond Now.

    With virtually no information to go on, Finn and Alec must beat the clock to prevent a tragedy.

    Everything you need to know to get the most bang from your Prime bucks.

    

    This entertaining, easy-to-understand visual presentation makes it easy for you to pick up his techniques and use them on the waves.Robison covers every aspect of the sport, from paddling out through the surf zone and catching and riding that first wave to nose riding, acrobatics, shortboard riding, and to equipment repairs.

    From afar, it looks like they did it with ease...but the truth is much more complicated."--InnerFidelityFor everyone who didn't win the venture capital lottery,or everyone who wasn't born with a trust fund,for everyone who doesn't have rich relatives...This is the story of how real start-ups work. This is how to turn a dream into a multimillion dollar business—without selling out, without spending a mint on marketing, and without losing your sense of humor.Meet Schiit Audio, a company born in a garage that went on to change the face of high-end personal audio—challenging the idea that everything must be made in China, rejecting old ideas about advertising and social awareness, and forging our own unforgettable brand. This is our (improbable) story.Here’s to your own stories—and your success!

    Mullen, Jr. reveals how to become a top-producing financial advisor using the method he has taught at Merrill Lynch and is famous for in the industry. This comprehensive book combines marketing, prospecting, sales, and time management techniques into a system that will help readers build a successful and lucrative practice. Mullen gives financial advisors all the tools and guidance they need to:- get the appointment - build relationships - convert prospects to client - retain clients - use niche marketing successfully - balance current clients and prospects - increase the products and services each client uses - attract millionaire clientsContaining templates, scripts, letters, and 15 tried-and-true Market Action Plans, this indispensable guide shows readers how to take their financial services practice to the million-dollar level and beyond.

    But it is hard. It’s hard because it forces people and organizations to make specific choices about their future—something that doesn’t happen in most companies.Now two of today’s best-known business thinkers get to the heart of strategy—explaining what it’s for, how to think about it, why you need it, and how to get it done. And they use one of the most successful corporate turnarounds of the past century, which they achieved together, to prove their point.A.G. Lafley, former CEO of Procter & Gamble, in close partnership with strategic adviser Roger Martin, doubled P&G’s sales, quadrupled its profits, and increased its market value by more than $100 billion in just ten years. Now, drawn from their years of experience at P&G and the Rotman School of Management, where Martin is dean, this book shows how leaders in organizations of all sizes can guide everyday actions with larger strategic goals built around the clear, essential elements that determine business success—where to play and how to win.The result is a playbook for winning. Lafley and Martin have created a set of five essential strategic choices that, when addressed in an integrated way, will move you ahead of your competitors. They are:• What is our winning aspiration?• Where will we play?• How will we win?• What capabilities must we have in place to win?• What management systems are required to support our choices?The stories of how P&G repeatedly won by applying this method to iconic brands such as Olay, Bounty, Gillette, Swiffer, and Febreze clearly illustrate how deciding on a strategic approach—and then making the right choices to support it—makes the difference between just playing the game and actually winning.

    Fox. The parable follows a young New England paperboy, named Rain, as he learns the business of being in business and quickly becomes the best paperboy in town. Through a series of humorous poignant vignettes, Jeff illustrates forty rainmaker business lessons that can be applied to not only paperboys, but anyone in business and sales. Rain's time as a paperboy proves to be just as valuable as getting an MBA. As with Jossey-Bass' popular Lencioni business fables, the format for Rain includes an actionable business model at the end of the book with instant takeaways and practical advice.

    You’ll learn how to:• Stay in control under pressure• Defuse anger and hostility• Find out what the other side really wants• Counter dirty tricks• Use power to bring the other side back to the table• Reach agreements that satisfies both sides' needsGetting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!

    Usually this involves doing what other people have overlooked, as well as avoiding what is unproductive.He identifies five talents as essential to effectiveness, and these can be learned; in fact, they must be learned just as scales must be mastered by every piano student regardless of his natural gifts. Intelligence, imagination and knowledge may all be wasted in an executive job without the acquired habits of mind that convert these into results. One of the talents is the management of time. Another is choosing what to contribute to the particular organization. A third is knowing where and how to apply your strength to best effect. Fourth is setting up the right priorities. And all of them must be knitted together by effective decision-making. How these can be developed forms the main body of the book. The author ranges widely through the annals of business and government to demonstrate the distinctive skill of the executive. He turns familiar experience upside down to see it in new perspective. The book is full of surprises, with its fresh insights into old and seemingly trite situations.

    It covers his captivating adventures including his almost single-handed responsibility for establishing the first media empire, the first public library, the first fire brigade, the University of Pennsylvania, and the first book club and the first franchise.

    After being expelled from two schools, Lance could have gone off the rails. Instead, he found his way at Hato Petera College, connecting with his Maori ancestry, and going on to study medicine. After a brief but outstanding career working as a GP in the public health system, Lance and his wife Tracy quit their day jobs to set up a ground-breaking practice in the Far North that offers free healthcare to the many who can't afford it.For his work, Lance has been acknowledged as a Sir Peter Blake Emerging Leader, Public Health Champion, Maori of the Year and, most recently, Kiwibank New Zealander of the Year.Passionate, brave and free-thinking, Lance stood up when no one else would. The Good Doctor charts his inspirational, one-of-a-kind life story, while relaying an overarching hope for a better New Zealand.