However, the rational model ignores the inherent complexity and ambiguity of real-world organizations and their environments. In this landmark volume, Karl E Weick highlights how the `sensemaking′ process shapes organizational structure and behaviour. The process is seen as the creation of reality as an ongoing accomplishment that takes form when people make retrospective sense of the situations in which they find themselves.

    

    He shows how to create an environment where learning and accountability are fairly and constructively balanced.

    Wylie invented the intellectual framework and terminology with which to understand strategy as a means of control. He synthesized the four existing specific theories of strategy into one general theory that is as valid today as when it was first created. Wylie has written a penetrating new postscript especially for this Classics of Sea Power edition that takes an up-to-the-minute look at such topics as terrorism, Nicaraguan politics, and the Strategic Defense Initiative. To supplement the text, John Hattendorg's introduction presents a detailed intellectual biography of Wylie. In addition, several of Wylie's most significant shorter writings are included as appendixes. J.C. Wylie retired from the U.S. Navy as a rear admiral in 1972, after a forty-four-year naval career that included service as chief of staff as the Naval War College. John B. Hattendorf is Ernest J. King Professor of Maritime History at the Naval War College in Newport, Rhode Island, and co-editor of Sea Power series.

    In its treatment of major accidents, the book spans the disciplinary gulf between psychological theory and those concerned with maintaining the reliabiblity of hazardous technologies. Much of the theoretical structure is new and original, and of particular importance is the identification of cognitive processes common to a wide variety of error types.

    This revised paperback edition has been updated to include an account of the range of technology in the recent Gulf War.

    Only stories--scenarios--and our ability to visualize different kinds of futures adequately capture these intangibles.In The Art of the Long View, now for the first time in paperback and with the addition of an all-new User's Guide, Peter Schwartz outlines the scenaric approach, giving you the tools for developing a strategic vision within your business.Schwartz describes the new techniques, originally developed within Royal/Dutch Shell, based on many of his firsthand scenario exercises with the world's leading institutions and companies, including the White House, EPA, BellSouth, PG&E, and the International Stock Exchange.

    We’re a little taller or shorter than the average, our salary is a bit higher or lower than the average, and we wonder about who it is that is buying the average-priced home. All around us, we think, are the average people—with the average height, the average salary and the average house.But the average doesn’t just influence how we see ourselves—our entire social system has been built around this average-size-fits-all model. Schools are designed for the average student. Healthcare is designed for the average patient. Employers try to fill average job descriptions with employees on an average career trajectory. Our government implements programs and initiatives to serve the average person. For more than a century, we’ve believed that the best way to run our institutions is by focusing on the average person. But when you actually drill down into the numbers, you find an amazing fact: no one is average—which means that our society built for everyone is actually serving no one.In the 1950s, the American Air Force found itself with a massive problem—performance in expensive, custom-made planes was suffering terribly, with crashes peaking at seventeen in a single day. Since the state-of-the-art planes they were flying had been meticulously crafted to fit the average pilot, pilot error was assumed to be at fault. Until, that is, the Air Force investigated just how many of their pilots were actually average. The shocking answer: out of thousands of active-duty pilots, exactly zero were average. Not one. This discovery led to simple solutions (like adjustable seats) that dramatically reduced accidents, improved performance, and expanded the pool of potential pilots. It also led to a huge change in thinking: planes didn’t need to be designed for everyone—they needed to be designed so they could adapt to suit the individual flying them.The End of Average shows how success lies in customizing to our individual needs in all aspects of our lives, from the way we mark tests to the medical treatment we receive. Using principles from The Science of the Individual, it shows how we can break down the average to create individualized success that benefits everyone in the long run. It's time we stopped settling for average, and in The End of Average, Todd Rose will show you how.

    Combining firsthand accounts of employees' escapes with an in-depth look at the structural reasons behind the towers' collapse, Chiles addresses the question, Were the towers "two tall heroes" or structures with a fatal flaw?

    S. Naval Academy graduate with a master's degree and doctorate from The Fletcher School of Law and Diplomacy at Tufts University, conversant in both French and Spanish, this author of numerous books and articles impressed the Navy's leaders and senior Pentagon civilians with his wide range of interests, educational background, keen understanding of strategic doctrine, mastery of long-range planning, and command of international affairs.Since NATO had previously been led by generals, Stavridis saw his assignment as the first admiral to take command as somewhat -accidental.- As the American and NATO commander in Europe responsible for 120,000 coalition troops serving in fifty-one nations, on three continents and at sea he had come a long way since almost leaving the Navy for law school five years after receiving his commission.The Accidental Admiral offers an intimate look at the challenges of directing NATO operations in Afghanistan, military intervention in Libya, and preparation for possible war in Syria--as well as worrying about the Balkans, cyber threats, and piracy, all while cutting NATO by a third due to budget reductions by the twenty-eight nations of the alliance. More than just describing the history of the times, Stavridis also shares his insights into the personalities of President Barack Obama, Secretary of State Hillary Clinton, Secretaries of Defense Robert Gates, Leon Panetta, and Chuck Hagel, Afghan President Hamid Karzai; Generals David Petraeus, Stanley McChrystal, John Allen, and many more.Known as an innovator and an early adopter of technology and social media, Stavridis' ability to think -outside the box- and sail in uncharted waters is unmatched. He shares his insights on leadership, strategic communications, planning, and the convergence of threats that will confront the United States and its allies in the near future. Stavridis is an advocate of the use of -Smart Power, - which he defines as the balance of hard and soft power. He explains that in creating security in the twenty-first century it is critical to build bridges, not walls, and stresses the need to connect international, interagency, and public-private actors to achieve security.

    Based on Bill George's bestselling book True North, this personal guide offers leaders a comprehensive method for identifying their unique "True North." The book offers methods for personal reflection and includes targeted exercises that help leaders hone in on the purpose of their leadership and developing their authentic leadership skills.

    Hyman G. Rickover made nuclear power a reality. Building on the scientific breakthroughs of the atomic bomb project, he created the nuclear Navy almost overnight, when nearly everyone else thought it was a pipe dream, and built the world's first commercial atomic power station. He did most of this in a single decade.Rickover's incredible ability to get things done won his program wide public acclaim and personal honors that included presidential citations, honorary doctoral degrees, and congressional gold medals. Despite all this, Rickover was the subject of bitter controversy and was twice passed over for promotions. In 1953 he was saved from involuntary retirement only through congressional intervention. Nearly forty years later, when he was fired as a four-star admiral, all three living American ex-presidents attended his post-retirement party.Now, for the first time, one of Rickover's close associates tells what it was like to be with this remarkable man day and night as he accomplished his miracles, and why he was bitterly opposed by so many powerful people. Theodore Rockwell, the admiral's long time technical director, takes the reader behind the zirconium curtain that protected the program to give an inside account of those turbulent times. Using on-the-spot anecdotes and little-known documents, he explores Rickover's methods and relationships with others to help us understand his strengths and weaknesses.The author describes Rickover's successes beginning right after World War II in Oak Ridge, Tennessee. His account includes the first submarine voyage from Pearl Harbor to England to the North Pole, the continuously submerged round-the-world journey of the USS Triton, and the buildup of the U.S. nuclear fleet and the civilian nuclear power industry.This candid, insightful portrait could only have been written by a key player. The Rickover Effect makes and important contribution to the understanding to one of this century's most elusive personalities.

    it is required reading as we seriously engage one of the most important debates of our time."--Sherry Turkle, author of Reclaiming Conversation: The Power of Talk in a Digital Age From drones to Mars rovers--an exploration of the most innovative use of robots today and a provocative argument for the crucial role of humans in our increasingly technological future.In Our Robots, Ourselves, David Mindell offers a fascinating behind-the-scenes look at the cutting edge of robotics today, debunking commonly held myths and exploring the rapidly changing relationships between humans and machines.Drawing on firsthand experience, extensive interviews, and the latest research from MIT and elsewhere, Mindell takes us to extreme environments--high atmosphere, deep ocean, and outer space--to reveal where the most advanced robotics already exist. In these environments, scientists use robots to discover new information about ancient civilizations, to map some of the world's largest geological features, and even to "commute" to Mars to conduct daily experiments. But these tools of air, sea, and space also forecast the dangers, ethical quandaries, and unintended consequences of a future in which robotics and automation suffuse our everyday lives.Mindell argues that the stark lines we've drawn between human and not human, manual and automated, aren't helpful for understanding our relationship with robotics. Brilliantly researched and accessibly written, Our Robots, Ourselves clarifies misconceptions about the autonomous robot, offering instead a hopeful message about what he calls "rich human presence" at the center of the technological landscape we are now creating.

    From the islands of the Pacific, to Korea, to the Middle East, the Marines' strategies and tactics have evolved considerably during the past six decades, yet in every conflict they have proven themselves to be America's finest warriors.Supported by dozens of interviews, hundreds of print sources, and firsthand observation of Marine training and exercises, James Warren offers a lively history of the frontline heroes, colorful personalities, and far-ranging strategists who have made the Marines what they are today. American Spartans shows how the Marines have maintained such basic, timeless precepts as "first in, last out," and "every man a rifleman," across every decade, and despite many changes in warfare, technology, and opponents.The Marines themselves are keenly aware of the lessons of history and of the great Marines of the past. They are more conscious of their role in famous battles, and moments and careers of courage, than any other branch of the armed services. They also know, as Warren explains, that their way of life has been threatened repeatedly by political and bureaucratic attempts to overcome their independence.As James Warren shows, the real lesson of Marine history is that they have been our elite all along, and we have much to learn from them.

    military--was forced to begin recruiting and enlisting African Americans. The first black recruits received basic training at the segregated Camp Montford Point, adjacent to Camp Lejeune, near Jacksonville, North Carolina. Between 1942 and 1949 (when the base was closed as a result of President Truman's 1948 order fully desegregating all military forces) more than 20,000 men trained at Montford Point, most of them going on to serve in the Pacific Theatre in World War II as members of support units. This book, in conjunction with the documentary film of the same name, tells the story of these Marines for the first time.Drawing from interviews with 60 veterans, The Marines of Montford Point relates the experiences of these pioneers in their own words. From their stories, we learn about their reasons for enlisting; their arrival at Montford Point and the training they received there; their lives in a segregated military and in the Jim Crow South; their experiences of combat and service in World War II, Korea, and Vietnam; and their legacy. The Marines speak with flashes of anger and humor, sometimes with sorrow, sometimes with great wisdom, and always with a pride fostered by incredible accomplishment in the face of adversity. This book serves to recognize and to honor the men who desegregated the Marine Corps and loyally served their country in three major wars.With an executive order from President Franklin Roosevelt in 1941, the United States Marine Corps--the last all-white branch of the U.S. military--was forced to begin recruiting and enlisting African Americans. The first black recruits received basic training at the segregated Camp Montford Point, adjacent to Camp Lejeune, near Jacksonville, North Carolina. This book, in conjunction with the documentary film of the same name, tells the story of these pioneering African American Marines. Drawing from interviews with 60 veterans, Melton McLaurin relates in the Marines' own words their reasons for enlisting; their arrival at Montford Point and the training they received there; their lives in a segregated military and in the Jim Crow South; their experiences of combat and service in World War II, Korea, and Vietnam; and their legacy. This book serves to recognize and to honor the men who desegregated the Marine Corps and loyally served their country in three major wars.