Offer people the chance to test your ideas themselves–a “try before you buy” philosophy. People want to believe your ideas, so give them a reason to. Examples include the Nobel-winning scientist no one believed, flesh-eating bananas, and the human-scale principle.

    29 Leadership Secrets from Jack Welch follows in Welch's footsteps, boiling the legendary CEO's leadership successes down to 29 strategies that made GE the world's most competitive company­­and Welch the world's most successful and admired CEO.This all-in-one Welch reference updates material from Robert Slater's bestselling Get Better or Get Beaten, and is today's ultimate fast-paced, no-nonsense handbook on the ways of Jack Welch. It taps into the heart of Welch's courage, innovation, and leadership success by examining simple leadership secrets that include:Managing less is managing betterMake quality the job of every employeeHave global brains and vision

    Abdul Kalam.

    

    They are not separate; they are one. If we want to live an extraordinary life, we have to make our work equally extraordinary. When your work resonates with purpose, you jump out of bed every morning, excited by the possibilities the day holds for you. Everything else in your life seems to have a glow about it, and you exude much more personal shine. My aim in writing this book is to help you feel like that every day. To help you make your work work for you. To feel truly free. Reading Free! will remind you that you are fantastic and have the ability to do amazing things; show you that work is your slave, not the other way round; help you make work your ticket to an extraordinary future; and put you in the driving seat and show you a route to freedom.

    Some of the stories motivate, some are spiritual, and some provide strategies for excellence. All promote positive feelings, encouraging confidence, direction and vision. The stories contained in The Magic of Metaphor focus on values, responsibility, and leadership in all its forms. Specially selected to promote change in people's ideas, attitudes, beliefs, visions and behaviours they act as reframes, challenging and disturbing our existing frames of reference, recharting our accustomed maps of the world, and shifting us away from our limited thinking towards new learning and discovery through the use of effective metaphor. Containing sixteen suggestions (or tips) for effective story telling, advice on organisation, style and story telling skills, and a selection of stories that can be adapted and developed, The Magic of Metaphor is an inspirational sourcebook for counsellors, health workers, psychologists, professional speakers, managers, leaders and NLP practitioners, as well as for teachers, trainers, therapists. Providing tools that assist people in making beneficial changes in their lives, the stories contained in this book will bring pleasure and power to all those that listen to or read them.

    It covers every aspect of call center management - service level, forecasting, scheduling, resource calculations, metrics, quality, budgeting, reporting, strategy and key enabling technologies - in a format that is well-organized and easy to understand. The updated and expanded edition contains important new information, including: Trends in customer expectations; Best practices in performance reports and objectives; How to create an effective customer access strategy appropriate for today's environment; How to manage multichannel contacts with quality; New technologies, and how they're changing customer contact services; Improving the call center's strategic impact and ROI; New case studies and examples from Wells Fargo, Starbucks, Aetna and many others.

    But this isn't the ability to which he attributes his success. Instead, Schmidt says his multi-million dollar achievements are due to his ability to apply old-fashioned business concepts to the game of poker. Six years into his career, Schmidt's resume is legendary: Nearly 10 million hands and 15,000 hours played. Mind-blowing win rates spanning massive sample sizes. $5 million won, and never a losing month. With "Treat Your Poker Like A Business," Schmidt teaches other online poker players to monetize their abilities as he did. He shows readers how to manage bankroll, rationalize variance, move up in stakes, avoid tilt, create new sources of revenue, and most importantly, become more profitable. Just as "Moneyball" did for baseball, "Treat Your Poker Like A Business" gives players an entirely new way to gain a competitive advantage.

    The winner of the hit TV show, The Apprentice, shows how anyone can become their own personal success in both business and life, using his or her  own experiences as a self-made entrepreneur, his or her work ethic, top business strategies, and lessons learned competing on the show, working for Donald Trump and winning the most talked about reality shows in years.Foreword by Donald Trump.

    As the CEO of the struggling Bare Escentuals, Blodgett shifted the company’s focus and launched bareMinerals. In a move that would revolutionize the beauty industry, she went on QVC and sold $45,000 worth of makeup in the first six minutes. Before long, she was selling $1.4 million an hour. In 2006 Blodgett took the company public in one of the largest cosmetic IPOs of the decade, and in 2010 the company was acquired by Shiseido for $1.8 billion. Pretty Good Advice provides beauty secrets, business tips, life lessons, and lots of personal stories. Some ideas are common sense. Some are pretty unconventional. Most importantly, everything in this book is honest, all tried (and sometimes failed) by Blodgett. Fun, frank, and filled with actionable advice, Pretty Good Advice is a glimpse into the unlikely story of a successful beauty executive who approached her work and life a little bit differently.

    How can we begin to understand what drives people to treat each other as they do? “Medieval” is a word often used. Well-informed commentators analyse political and military issues but give little insight into the cultural and domestic backgrounds of the protagonists."Living with Arabs" is an account of nine years spent visiting and living among the Bedouin tribes of Petra in southern Jordan; in some ways a world away from the neighbouring war zones. Through insightful accounts of day-to-day life, a world of nobility and simplicity is revealed: so too is a world of violence, gender imbalance, and the significance of Islam. It is a story that begins viewed through rose-coloured spectacles and moves to a gripping realisation of reality. The shocking, the funny, the heart-warming – it is all here.Joan Ward was born and bred in Birmingham, UK. She spent four years commissioned in the Royal Air Force before starting a teaching career that lasted 33 years. From 2004-2006, she was Head of English at the International Community School in Amman. On her retirement in 2006, she remained in Jordan and spent six years living in Um Sayhoun with the Petra Bedouin.

    Through the press and in person he lobbied naval brass about America's woefully unprepared defensive air power but his talk of dogfights over the Pacific with superior planes was laughed at and dismissed by all. Mitchell's vision of a US Air Arm would have meant massive, costly upgrades to the nation's dated flying machines owned by private firms holding patents on aircraft machinery. Old guard soldiers, like John J. Pershing, dismissed as delusional ravings Mitchell's belief that a battleship could be destroyed by a bomber. Mitchell's outspoken press conferences about an airplane trust supported by corrupt government officials led to his court-martial for insubordination in 1925. He died in 1936, a man ahead of his times.*Includes annotations and images.

    He definitely was not planning on spending the next eighteen years in the wilderness. For he was only a simple photographer with a little studio in a little town in North Dakota. His business was failing and having heard of the riches of the fur-trade he was hoping to spend a year or two trapping, making a stake and returning to his routine life. But he didn’t figure on love. . . . For this is a story of romance. A story of survival, hardship, success, trials, adventure, happiness, and romance. A romance of the wilderness and the trapline, and a romance with Mary—who was the bravest and most wonderful woman in the North. Mary was a one-in-a-million. One could only wish for a partner of such courage and companionship. The only white-woman in a vast and unforgiving territory. The closest city, many hundreds of miles. And the only visitors to be expected, the unwanted kind. How many women could endure such hardship and learn to love it? She had many chances to leave and go back to a normal life in the states, but she always returned to her man and her wilderness. Against all odds, Chick and Mary built a life in the Far North and made a successful living on the trapline. Though a life full of struggles and danger they both could not imagine living any other way. With a wonderful writing style that makes you feel as if you are there, Chick Ferguson takes us along with him on his adventures in the Far North.

    If ever there was anyone whose life could be described as nothing but a roller-coaster, it is that of Sandeep Aggarwal. ‘Fall again, rise again’ are words that sum up the entire life of the founder of two billion-dollar companies and shopclues. Sandeep’s story is that of a middle-class boy who could not speak English for much of his school life but dreamt to make it big someday. A young professional who went to the US and couldn’t get a job but eventually became a sought-after wall Street analyst. He achieved more success than he could imagine but gave up everything to return to India to become an entrepreneur. An entrepreneur who built one of India’s very few unicorns but was ousted from his own company. A dreamer who saw his dreams crushed by Charges of insider trading in the US but rose like a Phoenix to create yet another company—droom. He was an accused whose agonizing wait for a final decision in his case continued for six long years. But that did not stop a string of global investors from putting money into droom, including Japan’s Toyota group company. He was finally vindicated when the US government dropped all criminal Charges against him in February2020, and the securities and Exchange Commission settled all Civil Charges against him around the same time. This is unlike any autobiography, especially among those written by people from the business world. Sandeep’s emotional strength and searing honesty will inspire and impact you in a way that is very, very rare.About the AuthorSandeep Aggarwal certainly knows a thing or two about building billion-dollar companies. —Forbes India When I met Sandeep thirteen years ago, I just knew that he is one of those rare individuals whose presence in your life can make it better, and the feeling has only become stronger. In this book, he shares how he dealt with his darkest moments and candidly analyses his unbelievable journey. —Chaim Friedman, Managing Partner, LionBird Ventures The story of Sandeep Aggarwal is one of courage, determination, hard work and creativity. I am lucky to have been his colleague during his Wall Street years, and luckier to have him as a friend. —Mark S. Mahaney, world's top-ranked Internet analyst and Managing Director, RBC Capital Markets There is great amount of learning from the roller-coaster ride Sandeep went through and how as an entrepreneur he converted obstacles into opportunities. —Ronnie Screwvala, Chairman & Co Founder, upGradREVIEWSSandeep Aggarwal certainly knows a thing or two about building billion-dollar companies.—Forbes IndiaWhen I met Sandeep thirteen years ago, I just knew that he is one of those rare individuals whose presence in your life can make it better, and the feeling has only become stronger. In this book, he shares how he dealt with his darkest moments and candidly analyses his unbelievable journey. —Chaim Friedman, Managing Partner, LionBird VenturesThe story of Sandeep Aggarwal is one of courage, determination, hard work and creativity. I am lucky to have been his colleague during his Wall Street years, and luckier to have him as a friend.—Mark S. Mahaney, world's top-ranked Internet analyst and Managing Director, RBC Capital MarketsThere is great amount of learning from the roller-coaster ride Sandeep went through and how as an entrepreneur he converted obstacles into opportunities. —Ronnie Screwvala, Chairman & Co Founder, upGrad

    (Edward Vernon is a pen name of a well known British doctor/author.) Set in the 1970s, in a small town in the English midlands, the book describes the medical misadventures of a young, harassed GP who is learning on the job. There's the embarrassed vicar with the guilty secret, the private patient who pays him to keep her ill, a beautiful young patient who insists on being examined in the bath, a six year old marble swallower and an a difficult encounter with a patient who can't speak a word of English. A huge hit in the UK and the USA when first published these books have only now been made available as ebooks on Amazon. Here's what the critics said about the Edward Vernon books: Warm and humorous...the anecdotes pour out of every page - Lancashire Evening Post Genuinely funny - South Wales Argus Wise, funny, sad and heartwarming - Chattanooga Times Most of his adventures are funny, some hilarious; but he has the good sense to leven the comedy lump with some that are sad, some touching. All are written lightly, easily, entertainingly - Oxford Times Good fun - Homes and Gardens The funniest of the funny doctor books - Richard Gordon Jolly good reading - Publishers Weekly Truthful, well observed and consistently readable - Daily Telegraph Will amuse, amaze and entertain - Yorkshire Post Views the human species he treats with much the same affection, compassion and humour as Herriot brings to the animal world - Cleveland Plain Daler Thoroughly delightful - Fresno Bee Hilarious - Titbits A delightfully funny book that keeps the reader laughing and appeals to one's sense of the ridiculous - Sunday Advocate, Baton Rouge For entertainment, a chapter or two before bedtime is just what the doctor ordered - Sacromento Bee Does for British GPs what Herriot has done for vets - Booklist Hilarious, written with skill and zest - Evening Telegraph Very funny - Citizen, Gloucester etc etc