Organized around a strategic marketing framework"Services Marketing" guides readers into the consumer and competitive environments in services marketing. The marketing framework has been restructured for this edition to reflect what is happening in services marketing today.

    ‘A day will come when you won’t missthe country na nagluwal sa ‘yo.’– ‘Antiemetic for Homesickness’The poems in Romalyn Ante’s luminous debut build a bridge between two worlds: journeying from the country ‘na nagluwal sa ‘yo’ – that gave birth to you – to a new life in the United Kingdom.Steeped in the richness of Filipino folklore, and studded with Tagalog, these poems speak of the ache of assimilation and the complexities of belonging, telling the stories of generations of migrants who find exile through employment – through the voices of the mothers who leave and the children who are left behind.With dazzling formal dexterity and emotional resonance, this expansive debut offers a unique perspective on family, colonialism, homeland and heritage: from the countries we carry with us, to the places we call home.

    So, you just give more. MORE of the gut-busting jokes that draw people in and MORE of the witty one-liners that keep people reading. MORE of the silly pickup lines that spark romance and MORE of the moving speeches that inspire generations. And MORE of the magic that only Senator Miriam Defensor Santiago can deliver.Stupid is Forevermore is the sequel to the phenomenal hit that has been read by people of all ages, genders, and classes. Chockfull of humor and eloquence, the beloved Senator is back along with Cj de Silva-Ong, Andrew Drilon, Apol Sta. Maria, Julius Villanueva, and a who's who of the Philippines' best young illustrators.

    Out of her rich imagination she drew forth tales of bold princesses and cowardly kings, spurned suitors and ardent lovers, fearless young men and heartless queens. Every conceivable place of enchantment was Lola Basyang’s domain.The First “Kuwento ni Lola Basyang “ appeared in the Tagalog magazine Liwayway in 1925. Its author, Severino Reyes, was the founder and editor of Liwayway as well as a pioneering figure in Tagalog theater. Mr. Reyes wrote more that 400 stories under the pen name Lola Basyang.Tahanan Books has gathered together a literary dream team to produce this landmark collection of twelve tales. Poet and literary critic Bienvenido Lumbera sifted through hundreds of manuscripts to select the best of Reyes’ tales. Acclaimed author and publisher Gilda Cordero-Fernando delivered the original English translation and renowned children’s book illustrator Albert Gamos rendered over 30 unforgettable illustrations.Tahanan’s anthology introduces Lola Basyang to a new generation of readers in English. Open this book, sit at her feet, and let the magic begin.

    Updated with the latest advances in the field, Jerry FitzGerald and Alan Dennis' 10th Edition of Business Data Communications and Networking continues to provide the fundamental concepts and cutting-edge coverage applications that students need to succeed in this fast-moving field.Authors FitzGerald and Dennis have developed a foundation and balanced presentation from which new technologies and applications can be easily understood, evaluated, and compared.

    Already the worthy recipient of a Pushcart Prize, a Whiting Writer's Award, and a Stegner Fellowship, Tenorio brilliantly explores the need to find connections, the melancholy of isolation, and the sometimes suffocating ties of family in tales that range from a California army base to a steamy moviehouse in Manilla, to the dangerous false glitter of Hollywood.

    Perfect for busy writers or writers who are easily distracted or who want a better way to make consistent progress with their writing. Includes write ups from 15-minute writers who swear by the method. Also covers mindset, getting into a writing flow, how to clear mental clutter so you can focus during your writing session, and more.

    The Fifth Edition features updated information throughout, including new theories and models such as the Healthy Action Process Approach (HAPA) and the Community Readiness Model (CRM), sections on grant writing and preparing a budget, real-life examples of marketing principles and processes, and a new classification system for evaluation approaches and designs. Health Education, Health Promotion, Health Educators, and Program Planning, Models for Program Planning in Health Promotion, Starting the Planning Process, Assessing Needs, Measurement, Measures, Measurement Instruments and Sampling, Mission Statement, Goals, and Objectives, Theories and Models Commonly Used for Health Promotion Interventions, Interventions, Community Organizing and Community Building, Identification and Allocation of Resources, Marketing: Making Sure Programs Respond to Wants and Needs of Consumers, Implementation: Strategies and Associated Concerns, Evaluation: An Overview, Evaluation Approaches and Designs, Data Analysis and Reporting. Intended for those interested in learning the basics of planning, implementing, and evaluating health promotion programs

    Written with extraordinary insight, honesty, and a master writer's creative sensibility.

    The author's step-by-step approach helps students negotiate the challenging tasks involved in learning sophisticated GIS software. The fifth edition is updated to follow the new software release of ArcGIS 10. An innovative and unique feature of "Mastering ArcGIS" is its accompanying CD-ROM with narrated video clips that show students exactly how to perform chapter tutorials before attempting an exercise on their own.

    But sometimes Jesus spoke words that followers then and now have found difficult. He instructs disciples to hate members of their own families (Luke 14:26), to act as if they were slaves (Matthew 20:27), and to sell their belongings and give to the poor (Luke 18:22). He restricts his mission (Matthew 10:6); he speaks of damnation (Matthew 8:12); he calls Jews the devil's children (John 8:44).In The Difficult Words of Jesus, Amy-Jill Levine shows how these difficult teachings would have sounded to the people who first heard them, how have they been understood over time, and how we might interpret them in the context of the Gospel of love and reconciliation.Additional components for a six-week study include a DVD featuring Dr. Levine and a comprehensive Leader Guide.

    You don't have to do any math. And there's nothing to give up so there's no guilt. The best thing about Water with Lemon is that it delivers a compelling story with characters we can all relate to. Unlike preachy diet books filled with structured plans, this book models the emotional challenge of turning knowing into doing. It's good common sense, not new fad nonsense. It's the story of diet-free, guilt-free weight loss.

    Chain mail, also known as chainmail, maille, or chainmaille is a great hobby for any age that doesn't involve just making armor.You can make almost anything from chainmail. Below are just a few examples of what you can make:• Jewerly (Bracelets, Necklaces, Anklets, Earrings, Rings)• Clothing (Bikini tops, Belts, Shirts, Ties)• Art• Armor• Inlays (pictures in your maille)• And much, much more!This introductory volume focuses on getting you up and chainmailing as fast as possible. It’ll zero in on the absolute minimum you’ll need to start weaving within 24 hours as outlined below:• The tools and materials you’ll need• Wrapping wire into coils with a coiling jig you’ll build• Cutting rings from the coils you wound• Weaving one of the most common and easiest weaves from detailed graphic instructions• Practicing the weave learned with three different exercises• Learning the European or Euro 4-in-1 weave• An elegant bracelet project for women or men Chainmail is neither difficult to learn nor expensive. All it takes is a willingness to try something new no matter your age, education, or income! Scoll up and click the "Look Inside" feature on the top left hand side of this page to see what's included in this book.A Personal Note From The Author:This introductory volume blends 10 years of my personal experience chainmailling. When I first started chainmailling, I knew nothing about it except what I'd seen online or in movies; chainmail armor. Not very exciting for the average person but the idea of weaving metal rings into something I could create without any special skills appealed to me. I stumbled across a website with instructions and rings for sale and I've been hooked ever since!

    Now, a quarter of a century later, his new fourth edition promises to be equally influential for radical reform in the 21st Century. Capturing the dilemmas and leading ideas for successful large-scale systemic reform, Fullan bases his text on practical and fundamental work with education systems in several countries. "The New Meaning of Educational Change" is your definitive compendium to all aspects of the management of educational change?a powerful resource for everyone involved in school reform.

    Unfortunately, most people think that having diabetes means the days of enjoying these hearty classics are long gone, and that their favorite foods are a thing of the past. Author Robyn Webb shows that healthy eating doesn't have to mean giving up on favorite foods! Diabetes can be overwhelming, but it doesn't mean reinventing the wheel when it comes to cooking. Just a tweak here and there and familiar foods can remain favorites, guilt-free, and enjoyed every day.The American Diabetes Association Diabetes Comfort Food Cookbook creates a “go-to” collection of updated comfort foods for families that need to cook nutritionally sound and diabetic-friendly meals that will satisfy and soothe the souls of the member (or members) of the family with diabetes—and do the same for the rest of the family. No need to cook two meals to please everyone in the household. Now everyone can enjoy the same hearty and nutritious meals. This book will ease the stress of planning meals by offering easy and flavorful recipes and a menu planning guide that allows for mix and match meals that will keep everyone in the family happy, healthy, and satisfied.Filled with gorgeous original photography and a beautiful four-color design, this cookbook will look as good as it's meals. Sprinkled with helpful tips and time-saving advice, The American Diabetes Association Comfort Food Cookbook will not only make classic comfort foods healthier and diabetes friendly, it will make them a snap to prepare as well.Following a diabetic meal plan doesn't have to be a flavorless chore. Now everyone can enjoy the classic foods they know and love!