Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes's more than 20 years of training business professionals, from entry-level new hires to CEOs. To succeed today, you must exhibit these crucial qualities, the 5 Cs: CONFIDENCE 10 ways to show your boss and colleagues you are 100 percent self-assured and can achieve whatever you want--and reinforce this image throughout your entire working relationshipCARING 14 strategies to demonstrate you care about your colleagues and the company because "people don't care how much you know until they know how much you care" CLARITY 12 techniques to get your ideas across clearly--and ensure you understand everybody you work withCREDIBILITY14 methods to win the trust and respect of everyone at your company--and impress people who find you on the web COEXISTENCE (WITH CRUEL BOSSES & CRAZY COLLEAGUES)21 tactics to confront the number one workplace nightmare and come out shiningPlus one final astonishing technique to guarantee success and happiness in your professional life. After you've mastered the unique "bag of little tricks" in this book, you will know How to Talk to Anyone at Work!

    Be a hero, not a spectator. You want to be interesting. (Who doesn t?) But sometimes it takes a nudge, a wake-up call, an intervention! and a little help. This is where Jessica Hagy comes in. A writer and illustrator of great economy, charm, and insight, she s created How to Be Interesting, a uniquely inspirational how-to that combines fresh and pithy lessons with deceptively simple diagrams and charts.Ms. Hagy started on Forbes.com, where she s a weekly blogger, by creating a How to Be Interesting post that went viral, attracting 1.4 million viewers so far, with tens of thousands of them liking, linking, and tweeting the article. Now she s deeply explored the ideas that resonated with so many readers to create this small and quirky book with a large and universal message. It s a book about exploring: Talk to strangers. About taking chances: Expose yourself to ridicule, to risk, to wild ideas. About being childlike, not childish: Remember how amazing the world was before you learned to be cynical. About being open: Never take in the welcome mat. About breaking routine: Take daily vaca- tions . . . if only for a few minutes. About taking ownership: Whatever you re doing, enjoy it, embrace it, master it as well as you can. And about growing a pair: If you re not courageous, you re going to be hanging around the water cooler, talking about the guy that actually is.

    It’s the harmful debris of your education—a mixture of half-truths, myths, and false assumptions that prevents you from writing well. Drawing on years of experience as a writer and teacher of writing, Verlyn Klinkenborg offers an approach to writing that will change the way you work and think. There is no gospel, no orthodoxy, no dogma in this book. What you’ll find here isn’t the way to write. Instead, you’ll find a way to clear your mind of illusions about writing and discover how you write. Several Short Sentences About Writing is a book of first steps and experiments. They will revolutionize the way you think and perceive, and they will change forever the sense of your own authority as a writer. This is a book full of learning, but it’s also a book full of unlearning—a way to recover the vivid, rhythmic, poetic sense of language you once possessed. An indispensable and unique book that will give you a clear understanding of how to think about what you do when you write and how to improve the quality of your writing.

    You may recall your childhood as a time when your emotional needs were not met, when your feelings were dismissed, or when you took on adult levels of responsibility in an effort to compensate for your parent’s behavior. These wounds can be healed, and you can move forward in your life.In this breakthrough book, clinical psychologist Lindsay Gibson exposes the destructive nature of parents who are emotionally immature or unavailable. You will see how these parents create a sense of neglect, and discover ways to heal from the pain and confusion caused by your childhood. By freeing yourself from your parents’ emotional immaturity, you can recover your true nature, control how you react to them, and avoid disappointment. Finally, you’ll learn how to create positive, new relationships so you can build a better life.Discover the four types of difficult parents:The emotional parent instills feelings of instability and anxietyThe driven parent stays busy trying to perfect everything and everyoneThe passive parent avoids dealing with anything upsettingThe rejecting parent is withdrawn, dismissive, and derogatory

    His second book is the natural extension of Start with Why, expanding his ideas at the organizational level. Determining a company’s WHY is crucial, but only the beginning. The next step is how do you get people on board with your WHY? How do you inspire deep trust and commitment to the company and one another? He cites the Marine Corps for having found a way to build a culture in which men and women are willing to risk their lives, because they know others would do the same for them. It’s not brainwashing; it’s actually based on the biology of how and when people are naturally at their best. If businesses could adopt this supportive mentality, employees would be more motivated to take bigger risks, because they’d know their colleagues and company would back them up, no matter what. Drawing on powerful and inspiring stories, Sinek shows how to sustain an organization’s WHY while continually adding people to the mix.

    companies billions in lost productivity each year. Leaders in the 21st century need to understand that technical skills are not enough to be an effective manager. They need to able to demonstrate Tactical Empathy to create a more productive environment. This book introduces readers to the fundamentals of Hostage Negotiator-Leadership (HNL) which has, as its foundation, Tactical Empathy. Inside, you'll learn 12 simple-to-execute skills that, if applied immediately, will have you operating at a level higher than most. Ego, Authority, Failure was written for leaders who want actionable techniques to build trust-based influence in order to motivate and inspire. It is also shares cautionary tales for those in denial about the damage their ego and authority has on their organization.

    Connie's forward-thinking, actionable communication shortcuts can elevate anyone's game."—Bruce Carbonari Chairman & CEO, Fortune Brands "Connie Dieken's three-step strategy is a smart, practical guide for business leaders and others who want to create a high-performance culture. It's an important, powerful book on how to master communication in the 21st century."—Tom Swidarski President & CEO, Diebold "Thanks to Connie's communication expertise, she makes it easy for anyone to transform from a good communicator into an excellent one. Her three simple principles are based on real-world experiences and demonstrate the power of a strong communicator."—David Lingafelter President, Moen Incorporated "Connie Dieken is a true communication virtuoso and a genuine phenomenon. She is on a mission to elevate our ability to communicate. Talk Less, Say More should be required reading for all leaders and emerging leaders. It can instantly transform the way people respond to you, giving you the power to deliver brief, clear messages that influence the world."—Robert Johnson Managing Counsel, McDonald's Corporation

    Whether you're online, in a classroom, an office, a town hall—or just hoping to get through a family dinner with a stubborn relative—dialogue shuts down when perspectives clash. Heated debates often lead to insults and shaming, blocking any possibility of productive discourse. Everyone seems to be on a hair trigger.In How to Have Impossible Conversations, Peter Boghossian and James Lindsay guide you through the straightforward, practical, conversational techniques necessary for every successful conversation—whether the issue is climate change, religious faith, gender identity, race, poverty, immigration, or gun control. Boghossian and Lindsay teach the subtle art of instilling doubts and opening minds. They cover everything from learning the fundamentals for good conversations to achieving expert-level techniques to deal with hardliners and extremists. This book is the manual everyone needs to foster a climate of civility, connection, and empathy."This is a self-help book on how to argue effectively, conciliate, and gently persuade. The authors admit to getting it wrong in their own past conversations. One by one, I recognize the same mistakes in me. The world would be a better place if everyone read this book."  —Richard Dawkins, author of Science in the Soul and Outgrowing God

    Improve Your Social Skills is here to help.Improve Your Social Skills is a comprehensive guide to social skills. It explains topics like conversation and body language in practical, easy-to-apply lessons. Think of it like an owner's manual for your social life.I wrote it to share the discoveries that helped me overcome to social challenges of Asperger's Syndrome. See, when I was growing up I was the most awkward kid you could ever hope to meet. But one day, I decided to study social skills deliberately, like you might study a foreign language. I looked for patterns that might explain the way people behaved, techniques I could use to connect with others, and metaphors I could use to make sense of it all. I poured thousands of hours into study, observation, and practice.And it paid off. I learned how to connect with others, and started filling my life with incredible friendships. I still make the occasional mistake, of course. But now I have the confidence to shrug off awkward moments without getting anxious.I cracked the code, in other words. And I wrote Improve Your Social Skills to teach you everything that I learned.Inside, you'll learn how to.... Make Conversation (and keep conversation flowing smoothly!) Read Body Language (and send positive signals with your own body language!) Meet New People (and make friends with them!) Tell Stories In Conversation (that don't bore your audience!) Combat Shyness And Social Anxiety (A little courage every day adds up!) Date Successfully (without manipulation or sneaky tricks!) And More! (seriously -- this book is 222 pages!) Ok, enough with the bullet points.I'm Dan Wendler, and I wrote the book. I wrote it because I know what it's like to feel awkward and alone, and I don't want anyone to feel that way if I can help it.Improve Your Social Skills contains everything I learned over the past 10 years. The advice in this book has literally changed my life, and transformed me from a lonely kid sitting alone in the cafeteria to a confident man surrounded by dear friends.Give it a chance, and it might just change your life too.

    A 24/7 virtual married-best-friend-who’s-been-there-before, the site and its thousands of just-married members dish out advice on everything from how to get your permanent roommate to pick up his or her dirty socks, to how to inspect a property when you’re buying your first home, to foolproof guidelines for entertaining the in-laws. Unlike single friends (who don’t have the experience to give tried and true advice) or Mom (who has lots of experience but tends to give too much advice), Nesties share their experiences with no strings attached—and free of the worries that come with real-world friendship. Now the editors of The Nest have brought together the very best of this hard-won knowledge, plus their own astute insights into the early years of marriage, to create a unique resource for navigating the sometimes bumpy road of marriage. Touching on everything from money to sex and starting a family, they go where no etiquette book or self-help manual has gone before, providing real-life solutions for the myriad problems even the happiest couple can encounter when two become one. The first in a series of books for any couple who wants every day of their new lives together to be as fulfilling and meaningful as the day they walked down the aisle, The Nest Newlywed Handbook goes beyond platitudes and pep talks to explore the many rich rewards of married life. An offshoot of the hugely popular wedding website The Knot, The Nest started out as an online community of girls grappling with the emotional issues—and enormous to-do lists—that come with the first years of marriage. The Nest has grown into a weekly webzine, a print magazine, and now a book series—all 100% committed to the phrase “happily ever after.” Visit us at thenest.com.Secrets every couple needs to know, from the website that put marriage on the mapWhether you’re about to tie the knot or are already well into your first years together, you are sure to have realized that this is not your parents’ marriage. Oh, how the rules—and roles—have changed. Who does the housework now that everyone works? If you want to keep your money separate—does it mean you’re not committed? Is it OK to order takeout when the in-laws come for dinner? The Nest Newlywed Handbook is your road map to modern married life, guiding you through the ins and outs of tackling life as a twosome.Get tips and tricks on:•Merging your money (or not)•Building the family fortune •Loving your in-laws•Buying your first home •Decorating as a duo•Divvying up the chores•Keeping the flame alive•Fighting nicely•Talking about kids•Maintaining your single friends •Hosting during the holidays•Figuring out the futureThis book is filled with advice, detailed to-dos, checklists, quizzes, and worksheets that are sure to spark conversations, fix problems, and get your new life together on track and off to a good start.

    Whether you are a beginner or an advanced student of meditation, Qigong or Yoga, this book is for you! The dozens of easy to follow warm up exercises and ancient meditation techniques alone is worth the cost of this course. However, Oceanic Mind introduces not only the finest techniques, but a complete meditation strategy training for consistently profound meditation. The strategy training transforms meditation into a much much easier and a more customized process. Regardless of your background, you will love this book.

    The Anatomy of Peace asks, What if conflicts at home, conflicts at work, and conflicts in the world stem from the same root cause? What if we systematically misunderstand that cause? And what if, as a result, we unwittingly perpetuate the very problems we think we are trying to solve? Through an intriguing story we learn how and why we contribute to the divisions and problems we blame on others and the surprising way that these problems can be solved. Yusuf al-Falah, an Arab, and Avi Rozen, a Jew, each lost his father at the hands of the other's ethnic cousins. The Anatomy of Peace is the story of how they came together, how they help warring parents and children come together, and how we too can find our way out of the struggles that weigh us down. This second edition includes new sections enabling readers to go deeper into the book's key concepts; access to free digital study and discussion guides; and information about The Reconciliation Project, a highly successful global peace initiative based on concepts in The Anatomy of Peace.

    Scratch the surface of any company and uncover a hotbed of emotions—people feeling anxious about performance, angry at co-workers, and misunderstood by management. Now, in WORKING WITH YOU IS KILLING ME, readers learn how to “unhook” from these emotional pitfalls and gain valuable strategies for confronting workplace conflicts in a healthy, productive way. They’ll discover how to:Manage an ill-tempered boss before he or she explodesDefend themselves against idea-pilfering rivals before they steal all the creditDetach from those annoying co-workers whose irritating habits ruin the dayAnd much, much more.

    Instead he gives readers ideas, principles, and techniques to bring awareness, composure, and kindness whatever they are doing. Filled with over sixty practical exercises, the author's mobile mindfulness approach gives the benefits of meditation to even the busiest of lives.Ideas from Modern Mindfulness: - Learn to fade out instead just falling asleep- Learn to watch TV mindfully (yes, it's possible!)- Make mobility part of mindfulness (we're always on the move!)- Use technology for good instead of evil (no need to do a digital detox).- Learn to "whack-a-thought" and stay centered.

    But what stories do you need to tell and how do you tell them?Stories That Stick provides a clear framework of ideals and a concise set of actions for you to take complete control of your own story, utilizing the principles behind the world’s most effective business storytelling strategies.Professional storyteller and nationally-known speaker Kindra Hall reveals the four unique stories you can use to differentiate, captivate, and elevate:the Value Story, to convince customers they need what you provide;the Founder Story, to persuade investors and customers your organization is worth the investment;the Purpose Story, to align and inspire your employees and internal customers; and the Customer Story, to allow those who use your product or service to share their authentic experiences with others.Telling these stories well is a simple, accessible skill anyone can develop. With case studies, company profiles, and anecdotes backed with original research, Hall presents storytelling as the underutilized talent that separates the good from the best in business.Stories That Stick offers specific, actionable steps readers can take to find, craft, and leverage the stories they already have and simply aren’t telling. Every person, every organization has at least four stories at their disposal. Will you tell yours?