Sears distils over 20 years’ experience as a management consultant and coach into six simple conversational structures that cover every management situation. A natural storyteller with a great narrative gift, Sears delivers his message in an entirely unique manner – as a work of business fiction. In this compelling and highly instructive tale you can follow the journey of newly promoted Operations Manager Sam Mitchell as he faces the everyday pressures and challenges of managing a team, and then relate his experiences to real life scenarios in your workplace. Conversation #1 – What can you do about that? Conversation #2 – Who should really own this? Conversation #3 – How should we be behaving? Conversation #4 – Who’s really doing this? Conversation #5 – Where are we heading? Conversation #6 – How are we doing?   This highly practical guide concludes with a simple how-to chapter, explaining why and how each conversation works, and when to use them, as well as providing accompanying tips and techniques. The Six Conversations of a Brilliant Manager is an instantly-applicable and hugely powerful toolkit for every manager and HR department looking to get the very best out of their people.

    In SHAPING THE WORLD FROM THE SHADOWS the post-9/11 activities of Delta Force have finally been assembled and put into context, providing a wide-ranging look into the staggering secret history of the world's leading special operations force in their defining hour."Chris Martin has written an astonishing account of special operations activities around the globe. Someone at the Pentagon should check for any missing keys..." - D.B. Grady, co-author of THE COMMAND: DEEP INSIDE THE PRESIDENT'S SECRET ARMY"Chris does an amazing job compiling open source information about this often misunderstood special operations unit, a job that journalists and researchers should have done a long time ago. Delta Force is one of the most secretive organizations in the U.S. military but by aggregating information from dozens of sources Chris has put together a big picture that will give readers an unprecedented behind-the-scenes look at this unit. For sure this is just a small sampling of what is really going on behind the curtain, but until these missions are declassified, this is the best information you are likely to find on the topic." - Jack Murphy, former Ranger and Special Forces Sergeant

    Later in life, Helen wrote a ground-breaking series of memoirs, starting with Twopence to Cross the Mersey, which told the harrowing account of her family’s struggles in Depression-era Liverpool. It was a story filled with tragedy and small triumphs but many readers wondered what happened to Helen when she grew up; what became of the fragile young girl who had so much responsibility heaped on her shoulders?Now for the first time, her son Robert recounts the unexpected life that Helen went on to live; of the remarkable love story with a young man from a background a million miles away from everything a Lancashire Lass like Helen would have known and of the astonishing lengths she went to in order to achieve happiness. Full of new revelations and fascinating detail never before revealed, Passage Across the Mersey is a story of an extraordinary woman, and of the journey that took her thousands of miles from the place she called home…

    16 pages of photos.

    He's a genuine voice of the people, the bastard child of Woody Guthrie and James Brown, and an elder statesman who has inspired generations of bands. He's won twenty Grammy Awards, an Oscar, two Golden Globes, and is a member of two Halls of Fame.There are dozens of books about Springsteen. What's left to say? Nothing objective, perhaps. But when it comes to music, objectivity is highly overrated. Robert Wiersema has been a Springsteen fan since he was a teenager, following tours to see multiple shows in a row, watching set lists develop in real time via the Internet, ordering bootlegs from shady vendors in Italy. His attachment is deeper than fandom, though: he's grown up with Springsteen's songs as the soundtrack to his life, beginning with his youth in rural British Columbia and continuing on through dreams of escape, falling in love, and becoming a father.Walk Like a Man is the liner notes for a mix tape, a blend of biography, music criticism, and memoir. Like the best mix tapes, it balances joy and sorrow, laughter seasoning the dark-night-of-the-soul questions that haunt us all. Wiersema's book is the story of a man becoming a man (despite getting a little lost along the way), and of Springsteen's songs and life that have accompanied him on his journey.

    He's also got one of the most interesting CVs I have ever seen.' - Sarah Brett, BBC Radio Five LiveGARY BELL QC is one of Britain's top barristers, with his own hit BBC TV show, a Who's Who entry and a wife whose family is listed in Burke's Landed Gentry.But behind his silk gown and horsehair wig is a compelling and hilarious backstory.The chronic bedwetting son of a teenaged cigarette factory worker and a nineteen-year-old miner, Gary grew up in a condemned Nottingham slum, and left his tough comprehensive school without taking any exams to follow his dad down the pit.He spent his teenage years as a drunken football hooligan known as 'Animal' (for his terrible eating habits, not his fighting skills), baking pies at Pork Farms, stacking shelves at Asda, and trying and failing to become (among other things) a miner, a bricklayer, and a fireman. After being convicted of fraud and sentenced to six months (he worked out how to fiddle pub fruit machines), he was homeless for some years.Finally deciding to make something of himself, he took O and A levels and hitch-hiked to Bristol University as a mature law student in his mid 20s. After three hilarious years - he somehow managed to wangle a job with a Beverly Hills law firm before he'd even graduated - he went on to become a barrister and, twenty years later, achieved the rare honour of being appointed Queen's Counsel.His preposterous story - which contains some fascinating details of the many major cases he has worked on - reads like a strange dream and redefines the word 'amazing', as well as being extremely funny, very moving, and utterly life-affirming.

    (He died on July 31st, 2012 at the age of 86.) The triumphant arc of Vidal’s literary career wasn’t solely a mastery of language, though that never hurts. Handsome, poised, slim, charismatic, able to hold his own in verbal fisticuffs without losing his imperious cool, Vidal was the premiere star author of his generation, the one who elevated the role of talk-show guest to a command performance--a theatrical event. He brought the electronic crackle of the TV screen to his prose and the tactical precision of his prose to combat debate on TV. His near-violent altercations on camera with William F. Buckley, Jr. and Norman Mailer are the stuff of YouTube legend and the secret to The Gore Supremacy. A contributing writer to Vanity Fair, a partisan observer of pop culture, and the author of the New York-in-the-70s memoir Lucking Out (which comes out in paperback this fall), James Wolcott has been a closeup observer of Vidal on-camera and off for more years than seems respectable. This, his first Kindle Single, is his way of paying homage--and saying goodbye.

    He is the only remaining original member of the group since the inception of April Wine in 1969. Goodwyn grew up poor and is the classic “small-town kid makes good” success story. As a young teen, Goodwyn honed his skills, playing in bands such as East Gate Sanctuary and Woody’s Termites. From the very beginning, Goodwyn plotted the course of the band. His unique but classic rock voice gives April Wine a distinct and immediately recognizable sound. Ranging from hard rock classics to soulful ballads, his vocal range and style can really grab a hold of you. His songwriting skills are prolific. He has penned virtually every April Wine song. He has a knack with words and seems to have an ability to write a catchy tune at will. Through the ups and downs and changing faces of the band, the one thing that has remained constant is Myles Goodwyn. Even today and with their latest release and shift in direction, his voice is as strong and apparent as ever. Now in its fourth decade, April Wine continues to charge ahead as one of Canada’s very best rock bands. And as far as rock history goes, Myles Goodwyn is already a living legend (especially in the annals of Canadian rock history), being known as one of the all-time greats.In Just Between You and Me, Goodwyn shares the story of his upbringing, first at home in rural New Brunswick and then in the music business as the lead singer of one of Canada’s most popular bands ever, April Wine.

    Presenting the one and only Mr Paul Keating – at his straight-shooting, scumbag-calling, merciless best.Paul lets rip – on John Howard: “The little desiccated coconut is under pressure and he is attacking anything he can get his hands on.”On Peter Costello: “The thing about poor old Costello is he is all tip and no iceberg.”On John Hewson: “[His performance] is like being flogged with a warm lettuce.”On Andrew Peacock: “...what we have here is an intellectual rust bucket.”On Wilson Tuckey: “...you stupid foul-mouthed grub.”On Tony Abbott: “If Tony Abbott ends up the prime minister of Australia, you’ve got to say, God help us.”And that’s just a taste.

    The happiness of his family and school life was snatched from Jamie when his father was sentenced to ten years in prison for his involvement in the killing of Jack "The Hat" McVitie. The subsequent years saw Jamie without the father he adored and the whole family was put under enormous strain. At 14, Jamie decided that his passion was for acting and, having been encouraged by Barbara Windsor, he discovered yet another new environment at the Italia Conti Stage School. Jamie thrived in the acting world and was soon enjoying success on both stage and screen. By the time of his dad's release from prison, Jamie had carved a "straight" career for himself--but after years apart, there was plenty of lost time to make up for. Soon, he was dividing his time between acting and assisting with Freddie's "business." Whether on the streets or on the stage, there was never a dull moment; Jamie was living life at 100 miles an hour and loving it. Before long, though, life took a surprising turn when a drug deal his father was heavily involved in went tragically wrong and he was forced to go on the run to America with his dad, which marked the start of a whole new adventure.

    In this sequel to bestselling "Confessions of a Hostie," international flight attendant Danielle Hugh entertains and shocks in equal measure with more turbulent tales of life in the sky. Intense shopping, jetlag, poltergeist passengers, mile-high-club contenders and sick bags all put in an appearance, as do Danielle's 'earthling' boyfriend, Dean, her best friend, Helen, and her promiscuous fellow hostie, Mary-go-round. So, fasten your seatbelts, ensure your seat is fully upright, your tray-table stowed and join Danielle on her (sometimes) glamorous journey through life and relationships high above the clouds.

    And it's not just Mary Kay's 800,000 associates worldwide who know it is an outstanding company. From the Harvard Business School to the CIA, organizations around the world are studying and attempting to emulate the incredible success of this powerful marketing machine. More than a Pink Cadillac reveals the leadership and success principles that have made the company a global successand an inspiration to women everywhere. Jim Underwood is the first outside author to have unlimited access to the company's employees and management. Featuring inspirational stories about leaders and associates at Mary Kay, More than a Pink Cadillac imparts nine keys to sustainable success that any leader or independent businessperson can use to inspire others and succeed in business.

    Names like Bundy, Gacy, and Gein come to mind, alongside the many other murderous people out there who've gained notoriety because of their evil. When you're envisioning the unthinkable and heinous acts that are carried out in this world, it's unlikely you imagine a youngster as being a perpetrator of evil.Killer children, although rare, do exist. The thought alone is terrifying; we see children as being vulnerable and pure, which makes it harder to comprehend them wanting to inflict pain and suffering on another being. The correlation of a child and unthinkable acts of murder is undeniably tricky to compute.The children in this book carried out acts of savage murder - even just typing that sentence feels wrong. Some of these murders are sexually motivated; some are carried out for revenge; others are part of an occult ritual. Regardless of the motivation for these children to commit unspeakable acts of cruelty, they are all disturbing.This book was written to give you some food for thought, to allow you to digest some of the heinous crimes committed by youngsters and consider why they'd carry out such horrific acts. This book will open up a world of questions, many of which I've likely pondered upon myself. While I do offer up my own opinion throughout this book, I do need to (as much as possible) stick to the facts to let you make your own mind up.With that in mind, let's delve into some of the despicably horrific murders that were carried out by children.

    It is the quality of these, whatever the size of the organisation, which make the difference between organisations which thrive, and those which stagnate.This is not to argue for soft, easy and comfortable options. Instead it considers how top leaders manage to walk the line between the impossible and the possible, between the undoable and the doable, and to create conditions for productive work which transcend the difficulties which come towards us every day. Instead of dodging them, they embrace them. And by navigating high challenge, low threat, they show how others how to do the same.

    Her album 21 is the biggest selling record of the century so far clocking up an incredible 24 million sales globally. From a cramped flat in London to the Grammys in Los Angeles, Adele's golden voice, her catchy hits, and her irrepressible personality have taken the world by storm. But who is the woman behind the songs? What struggles and heartbreaks inspired the music that moved the world to tears - and bought it to its feet? And now that she seems to have finally found happiness with her new partner, and with the baby boy she gave birth to in October 2012, can she still find the passion that made her the artist who conquered the entertainment industry?In this brilliant, insightful biography Neil Simpson takes the reader inside Adele's world. He details her childhood, her early attempts to break into the music business, the tempestuous relationships that inspired some of her greatest songs and the months of painstaking work that went into the albums the defined her. This is the real Adele - unvarnished and close-up. And the book has been updated to include the birth of her baby boy - and to examine what kind of mother Adele will be, and what impact it will have on her incredible creativity. 'Adele: To Make You Feel Her Love' is the one book every Adele fan will want to read. 'I adore Adele’s voice and I adored this book. Neil Simpson’s account of Adele’s amazing career, from her childhood days to mega-stardom, captivated me right from the start.' - Emma Lee-Potter, best-selling author of 'School Ties'. Endeavour Press is the UK's leading independent publisher of digital books.