With interactive exercises and checklists, this book is suitable for self-teaching or for supplementing a CBT course.

    Many times the solution does not solve the problem, because the manager did not uncover the root causes of the problem. In Zap The Gaps, Bill Ambers, the Director of Customer Service in a high tech firm, encounters a business problem: his newly inherited call center is not making its numbers. With the help of a colleague, he works through the problem and discovers the GAPS approach to performance improvement:

     From the author:   “For the last two years, I’ve interviewed more than 200 world-class performers for my podcast, The Tim Ferriss Show. The guests range from super celebs (Jamie Foxx, Arnold Schwarzenegger, etc.) and athletes (icons of powerlifting, gymnastics, surfing, etc.) to legendary Special Operations commanders and black-market biochemists. For most of my guests, it’s the first time they’ve agreed to a two-to-three-hour interview. This unusual depth has helped make The Tim Ferriss Show the first business/interview podcast to pass 100 million downloads.   “This book contains the distilled tools, tactics, and ‘inside baseball’ you won’t find anywhere else. It also includes new tips from past guests, and life lessons from new ‘guests’ you haven’t met.   “What makes the show different is a relentless focus on actionable details. This is reflected in the questions. For example: What do these people do in the first sixty minutes of each morning? What do their workout routines look like, and why? What books have they gifted most to other people? What are the biggest wastes of time for novices in their field? What supplements do they take on a daily basis?   “I don’t view myself as an interviewer. I view myself as an experimenter. If I can’t test something and replicate results in the messy reality of everyday life, I’m not interested.   “Everything within these pages has been vetted, explored, and applied to my own life in some fashion. I’ve used dozens of the tactics and philosophies in high-stakes negotiations, high-risk environments, or large business dealings. The lessons have made me millions of dollars and saved me years of wasted effort and frustration.   “I created this book, my ultimate notebook of high-leverage tools, for myself. It’s changed my life, and I hope the same for you.”

    None of us is immune, and all of us are victims. According to studies by several different researchers, most of us encounter nearly 200 lies a day.  Now there’s something we can do about it. Liespotting links three disciplines--facial recognition training, interrogation training, and a comprehensive survey of research in the field--into a specialized body of information developed specifically to help business leaders detect deception and get the information they need to successfully conduct their most important interactions and transactions. Some of the nation's leading business executives have learned to use these methods to root out lies in high stakes situations. Liespotting for the first time brings years of knowledge--previously found only in the intelligence community, police training academies, and universities--into the corporate boardroom, the manager's meeting, the job interview, the legal proceeding, and the deal negotiation.   WHAT'S IN THE BOOK? Learn communication secrets previously known only to a handful of scientists, interrogators and intelligence specialists. Liespotting reveals what’s hiding in plain sight in every business meeting, job interview and negotiation: • The single most dangerous facial expression to watch out for in business & personal relationships • 10 questions that get people to tell you anything • A simple 5-step method for spotting and stopping the lies told in nearly every high-stakes business negotiation and interview • Dozens of postures and facial expressions that should instantly put you on Red Alert for deception • The telltale phrases and verbal responses that separate truthful stories from deceitful ones • How to create a circle of advisers who will guarantee your success

    That resilience inspired her to write 13 Things Mentally Strong People Don't Do, a web post that instantly went viral, and was picked up by the Forbes website.Morin's post focused on the concept of mental strength, how mentally strong people avoid negative behaviors--feeling sorry for themselves, resenting other people's success, and dwelling on the past. Instead, they focus on the positive to help them overcome challenges and become their best.In this inspirational, affirmative book, Morin expands upon her original message, providing practical strategies to help readers avoid the thirteen common habits that can hold them back from success. Combining compelling anecdotal stories with the latest psychological research, she offers strategies for avoiding destructive thoughts, emotions, and behaviors common to everyone.Like physical strength, mental strength requires healthy habits, exercise, and hard work. Morin teaches you how to embrace a happier outlook and arms you to emotionally deal with life's inevitable hardships, setbacks, and heartbreaks--sharing for the first time her own poignant story of tragedy, and how she summoned the mental strength to move on. As she makes clear, mental strength isn't about acting tough; it's about feeling empowered to overcome life's challenges.

    Rest assured that the book is not mere theory. Ericsson's research focuses on the real world, and he explains in detail, with examples, how all of us can apply the principles of great performance in our work or in any other part of our lives."-- Fortune Anders Ericsson has made a career studying chess champions, violin virtuosos, star athletes, and memory mavens. Peak distills three decades of myth-shattering research into a powerful learning strategy that is fundamentally different from the way people traditionally think about acquiring new abilities. Whether you want to stand out at work, improve your athletic or musical performance, or help your child achieve academic goals, Ericsson's revolutionary methods will show you how to improve at almost any skill that matters to you."The science of excellence can be divided into two eras: before Ericsson and after Ericsson. His groundbreaking work, captured in this brilliantly useful book, provides us with a blueprint for achieving the most important and life-changing work possible: to become a little bit better each day."--Dan Coyle, author of The Talent Code "Ericsson's research has revolutionized how we think about human achievement. If everyone would take the lessons of this book to heart, it could truly change the world."--Joshua Foer, author of Moonwalking with Einstein

    Christopher Germer has learned a paradoxical lesson: We all want to avoid pain, but letting it in--and responding compassionately to our own imperfections, without judgment or self-blame--are essential steps on the path to healing. This wise and eloquent book illuminates the power of self-compassion and offers creative, scientifically grounded strategies for putting it into action. You’ll master practical techniques for living more fully in the present moment -- especially when hard-to-bear emotions arise -- and for being kind to yourself when you need it the most. Free audio downloads of the meditation exercises are available at the author's website: www.mindfulselfcompassion.org. Association for Behavioral and Cognitive Therapies (ABCT) Self-Help Book of Merit

    But the son of billionaire investor Warren Buffett says that the only real inheritance handed down from his parents was a philosophy: Forge your own path in life. It is a creed that has allowed him to follow his own passions, establish his own identity, and reap his own successes. In Life Is What You Make It, Buffett expounds on the strong set of values given to him by his trusting and broadminded mother, his industrious and talented father, and the many life teachers he has met along the way.Today’s society, Buffett posits, has begun to replace a work ethic, relishing what you do, with a wealth ethic, honoring the payoff instead of the process. We confuse privilege with material accumulation, character with external validation. Yet, by focusing more on substance and less on reward, we can open doors of opportunity and strive toward a greater sense of fulfillment. In clear and concise terms, Buffett reveals a great truth: Life is random, neither fair nor unfair. From there it becomes easy to recognize the equal dignity and value of every human life—our circumstances may vary but our essences do not. We see that our journey in life rarely follows a straight line but is often met with false starts, crises, and blunders. How we push through and persevere in these challenging moments is where we begin to create the life of our dreams—from discovering our vocations to living out our bliss to giving back to others.Personal and revealing, instructive and intuitive, Life Is What You Make It is about transcending your circumstances, taking up the reins of your destiny, and living your life to the fullest.

    Now streamlined and updated, the book that has literally put millions on the highway to greater accomplishment and success can show you how to have maximum impact as a speaker--every day, and in every situation that demands winning others over to your point of view.

    To purchase the entire book, please order ISBN 0766127435.

    It's easy to struggle in the midst of change, and each season brings new challenges. But we need reinvention: the kind that leads us to new fulfillment and our calling in Christ. To REINVENT ourselves in Christ means a transformation in our hearts, souls, bodies, and minds. And we can achieve this by biblically exploring and answering the questions: What do you want? What do you have? What will you do? and Why will you do it?Let the baggage of the past become history today. Let God renew your hope, and you will experience the joy of living like never before. No matter what has happened, and no matter where you are on this journey, REINVENT will help you start fresh and love life!

    Squiggly careers, where people jump constantly between roles, industries and locations, are becoming the new normal.Squiggly careers are filled with opportunity and excitement, but they can also be ambiguous and overwhelming if we don't know how to make the most of them.In The Squiggly Career, personal development experts Helen Tupper and Sarah Ellis reveal 5 skills you need to master and teach you how to:· Identify your Values· Play to your Super Strengths· Address your Confidence gremlins· Design your support solar systems (Networks) · Explore your Future Possibilities Packed with insights about the changing-face of work, exercises to aid your growth, and tips and inspiration from highly successful people, this book will help you be happier, and ultimately more successful in your career.

    But self-care is not just a millennial buzzword. Without the restorative power of self-care, how will we ever escape the vicious circle where we’re sick and fed-up of feeling sick and fed-up? Self-care is a tool, accessible to us all, which helps us to take responsibility for our own happiness – our physical, emotional, psychological and social needs. Jayne Hardy, founder and CEO of The Blurt Foundation, argues that it is the best preventative measure available to us to combat overwhelmedness, stress and ill health, in our hectic, modern world.The Self-Care Project is for those who have been feeling off-kilter for a while but have not been able to put the finger on the ‘why’. It is a no-nonsense, practical journey to help you do just that. It’ll walk you through the case for self-care (why it’s so darn important), why it isn’t selfish at all, help you explore what self-care means for you, what your obstacles might be and provide advice on how to chisel out daily space for self-care in a practical, achievable and realistic way.

    As it turns out, we were sold a pack of lies! What if the only thing causing your anxiety is your own thoughts? And what if underneath your anxious thinking was your true, perfect self--whole and healthy and untouched by all your fears? How would this change your life? For Jill Whalen, understanding this information switched off a lifetime of anxiety and addictive behaviors. In Victim of Thought: Seeing Through the Illusion of Anxiety, Jill describes how she spent over 50 years in a constant state of anxiousness. While she could feel fine one minute, she never knew what might be lurking around the corner that could seemingly disturb her peace. It was only when she learned the simple truth of where her anxiety was really coming from--and that underneath it was her innate well-being--that she no longer was a victim to it. In this easy to read and understand book, Jill logically explains how having one or more insightful "aha moments" can wipe away a lifetime of anxious thinking. She shares numerous relatable stories and examples from her own life to help you see the truth in her words. Jill also provides you with step-by-step instructions to become more aware of your own thoughts, which in turn puts you back in the driver's seat of your life. But the proof is really in the pudding, and Jill encourages you at every turn seek your own examples and evidence of how you've let yourself become a victim of your own thoughts. Once you see this for yourself, your life and your anxiety will magically transform before your eyes! If you're tired of believing that you're a victim to your anxiety, and are looking for a more peaceful life, then this book is for you. ======================================================================= INITIAL REVIEWS "The book was fascinating, particularly as someone who also struggles with anxiety. I think you did a great job of explaining the concepts to a layperson. I particularly found both the Thought Stream and also the Thoughts Storm as a snow globe metaphors extremely effective! It's very easy to relate to and very eye-opening. Hopefully I can find a way to start practicing some of this thought work into my own life! The idea that our normal state is peace - so simple, but so difficult to realize without it being pointed out!" - Ashley R. "I love your book. It's so wise and clear. I'm very grateful that you sent me a copy!" - Ingrid M. "I found the thought processes you speak of very enlightening and it does seem to make the complex reasons for anxiety simpler to understand." - Cyndy F. "It's great! Well written and flows well. I like that you began with your story and laid things out really nicely. The separate sections are super helpful and make logical sense to anyone who is new (or old) to the concept. Overall this book is VERY needed and useful and just has a really nice feeling to it as well. I think it would also be a reference for someone who has anxiety. A book they go back to when they get caught up in their thoughts." - Lana B.

    A ten-year veteran of the Navy SEALs, he was trained to complete whatever mission was handed to him, under any condition, because failure was not an option. Now, in Unleash the Warrior Within, Machowicz takes the winning attitude and mental skills he mastered in service and shows readers how to use combat mentality to reach their goals in everyday life. Using his seven principles of combat—which include Create an Action Mind-Set, The Critical Keys to Conquering Anything, and Guarantee the Win—Machowicz shows readers how to master the arts of focus, discipline, and determination under any circumstances, giving them the tools they need to conquer fear and turn their ambitions and dreams into reality. A new preface is included in this paperback edition of this inspiring guide. "Machowicz gives you the tools necessary to ensure that you win in the battle of life."—Jim Rome, host of the nationally syndicated radio show, The Jungle, and FOX television's The Last Word