Book picks similar to
Trying Hard Is Not Good Enough: How to Produce Measurable Improvements for Customers and Communities by Mark Friedman
business
nonfiction
evaluation-evidence
leadership-development
Train Your Brain: How to Build a Million Dollar Business in Record Time
Dana Wilde - 2013
There always seemed to be a new system to learn, a new surefire method or cutting-edge technique for entrepreneurs to master.In an effort to teach her team members a better and easier way, Dana Wilde created Train Your Brain, a tested and proven system combining elements of both mindset and action ... or as Dana likes to call it, Intentional Action.What Dana discovered by using Train Your Brain is that mindset can be "taught" and that learning simple mindset strategies not only allows you to understand how the brain works but also shows you how easy it is to change your thinking and, as a result, change your outcomes.In Train Your Brain, Dana breaks down the Cycle of Perpetual Sameness--the number one reason why most people only experience incremental change in their lives. More importantly, she also provides the much-needed blueprint to help you get off this counterproductive cycle quickly.Train Your Brain, with its twenty easy-to-implement "Mindware Experiments," gives you all the necessary tools needed to get off ... and stay off ... the Cycle of Perpetual Sameness, so you can transform your life and grow your business in record time!
A Deal With the Devil: Discovering Chris Watts: - Part Two - The Facts
Netta Newbound - 2020
Summary of Jason Fung's The Obesity Code: Key Takeaways & Analysis
Sumoreads - 2017
This book is a must-read for anyone who wants to shed off some extra weight without counting calories. Click buy now with 1-click to own your copy today!
Squeaky Wheels: the Non-friction Adventure from Sea to Shining Sea
Scott Hippe - 2012
As the voyage steams (sweats, rather) eastward from Seattle to New York, he meets a diverse, humorous, and motley bunch of individuals in full support of his spirit of adventure, evidence that one's wildest dreams are in fact worth pursuing. The story is a testament to the power of welcoming the stranger and the good that resides in us all. Read it to laugh, read it to learn, or read it simply to remember that you are human.They say once you start pedaling you can't stop. So buckle your helmet, don spandex if you dare, and get ready for the ride of a lifetime.
If You Ain't a Pilot...
Ray Wright - 2016
Though competing against one another for the flying assignments of their dreams, like the fearsome F-15 and F-16 fighters, a good mission sometimes takes a backseat to a good party or punch line in this classroom of cut-ups. The high stakes, however, loom over Lt. Wright. In a program where one out of three students fails, not everybody who starts UPT will finish it. And not everybody who does finish will get a desirable flying assignment. Some won’t even escape the Columbus Air Force Base. Will Lt. Wright get his dream assignment flying a C-141 cargo plane based out of beachside Charleston, South Carolina? Or be forced to perpetuate the If you ain’t a pilot… system as the dreaded FAIP (First Assignment Instructor Pilot) in Columbus, Mississippi? Though a military memoir, IF YOU AIN’T A PILOT… is a story of youthful innocence, a happy tale of the best of friends. Beneath the story’s surface layer of how an Air Force officer’s aeronautical rating determines his worth, similar thematic layers unfold around gender, race, and other ways people define each other. At its core, this story is about people, our relationships, and how we choose to treat each other. While 30 years have passed since the memoir’s events—and our aircraft, our enemy, and our pop-culture ties have changed—we still struggle with our differences. IF YOU AIN’T A PILOT taps into the mystic of Top Gun, the satirical wryness of Candide and Catch-22, and the allure of the air-travel genre captured by Mark Vanhoenacker’s recent Skyfaring: A Journey with a Pilot (2015), Tom Wolfe’s The Right Stuff, and James Salter’s The Hunters. Set at the end of the Cold War in the heart of Dixie, IF YOU AIN’T A PILOT…crosses Top Gun adrenaline with Pee-Wee’s Playhouse antics at a flight training base where Air Force idealism collides with Deep South heritage. Complete at 142,000 words, this comedic memoir written for a general audience charts the year when a newly commissioned officer is challenged not only by flight school but also by the Air Force dictum If you ain’t a pilot, you ain’t $#!+. That said, the primary mission for IF YOU AIN’T A PILOT...is to make readers laugh. While the story is written for a non-military audience, military pilots, civilian pilots, and any person who ever dreamed about flying as a kid will love IF YOU AIN’T A PILOT….
Dude, Where's My Stethoscope?
5 Grays Publishing - 2013
Donovan Gray answers that question in Dude, Where's My Stethoscope? - a laugh-out-loud funny, heartbreaking and sometimes poignant collection of true-life medical short stories. We follow Dr. Gray through medical school and two decades of unforgettable ER and family practice. Humorously written in an engaging mash-up of formal prose and informal medical slang with a nod to pop culture and ancient mythology, Dude is a powerful book that captures the essence of what it is to be an emergency room doctor.
Remember! (Translated)
Marcel Scharfstein - 2013
Remember! is an autobiography which recounts Marcel Scharfstein's life experience in the Warsaw Ghetto and in Nazi concentration camps of Poland and Germany during World War II.
One Piece of Paper: The Simple Approach to Powerful, Personal Leadership
Mike Figliuolo - 2011
Through a series of simple questions, readers will create a living document that communicates their values, passions, goals and standards to others, maximizing their leadership potential.Outlines a clear approach for identifying a concise and meaningful set of personal leadership maxims by which leaders can live their lives Explains and applies four basic aspects of leadership: leading yourself, leading the thinking, leading your people, and leading a balanced life Generates a foundational document that serves as a touchstone for leaders and their teams Simple, applicable, and without pretense, One Piece of Paper provides a model for real leadership in the real world.
How to Be Good at Performance Appraisals: Simple, Effective, Done Right
Dick Grote - 2011
One of a manager's toughest--and most important--responsibilities is to evaluate an employee's performance, providing honest feedback and clarifying what they've done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process--no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don't bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: -How do I set goals effectively? How many goals should someone set?-How do I evaluate a person's behaviors? Which counts more, behaviors or results? -How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee?-How do I tell someone she's not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It's the one book you need to excel at this daunting yet critical task.
I Killed Pink Floyd's Pig: Inside Stories of Sex, Drugs and Rock & Roll
Beau Phillips - 2014
Never-been-told stories of sex, drugs and rock & roll. Plus exclusive photos! It's your all-access pass...a behind-the-scenes VIP tour of when rock was great. The author takes you backstage and inside bands' dressing rooms, hotel suites and private planes of Led Zeppelin, Rolling Stones, AC/DC, Eric Clapton, Paul McCartney and dozens more.
Finding Murph: From First Overall to Living Homeless in the Bush - The Tragic True Story of Joe Murphy
Rick Westhead - 2020
In 1986, he became the first college-educated hockey player ever selected first overall in the NHL entry draft. He won a Stanley Cup in Edmonton alongside Mark Messier. But since then, his life has taken a tragic turn as a result of mental illness, substance abuse and the untreated head injuries he suffered as a player.Murphy’s life didn’t begin on a track that would take him to poverty, addiction and illness. He was smart, dedicated and put his hockey life on hold to complete his education before joining the NHL. He once scored eighty-two points in a season and was a key player for the Oilers, Red Wings and Blackhawks, among other teams. But one vicious bodycheck during a game started him down a road to ruin. Murphy was clearly shaken by the hit, but he was never treated and he never missed a game. His entire life was about to change.Murphy became a journeyman, moving from team to team, and all along the way, other NHLers said they witnessed a change. Murphy was becoming more different by the day. He took to drugs and alcohol and soon found himself out of the NHL entirely. He and his wife divorced. Murphy eventually became homeless and, in the spring of 2019, he made his way to Kenora, Ontario, where he lived in the bush, spending his days outside a local convenience store, muttering to himself. The player who had once set the NHL aflame slept by the side of the road in the unforgiving North.In the vein of Playing with Fire and Boy on Ice, Finding Murph tells the tragic story of Joe Murphy and examines the role of the NHL in the downward spiral of one of the league’s most promising players.
Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet
Shep Hyken - 2013
Why? It is the competitive edge of new-era business—in any market and any economy.Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories from Ace’s over-the-top work with customers, Shep explores the five tactical areas of customer amazement: leadership, culture, one-on-one, competitive edge, and community.Delivering amazing service requires everyone in your organization to step up and be a leader. It doesn’t take a title. It takes the right set of tools and principles. To help you empower employees at all levels, Shep brings the content to a deeply practical level. His 52 Amazement Tools—like “Ask the extra question” and “Focus on the customer, not the money”—are simple, clear, useful for almost anybody, and supported with compelling research and stories. Between these covers, you will find the tools and tactics you need to transform your company into a seriously customer-focused operation that will amaze every customer every time.
Automatic Income: How to Use the Power of Dividend Investing to Beat the Market and Generate Passive Income for Life (Wealth Building Series)
Matthew Paulson - 2016
Written by the founder and editor of MarketBeat, a daily investment newsletter with more than 425,000 subscribers, this invaluable resource will show you how to identify investments that offer lower volatility, higher returns and an automatic income stream of dividends that you can live off of during retirement. This strategy is easy to implement and will set you off on a path toward true financial independence. Here's what you'll learn: How you can create an automatic income stream you can actually live on during retirement. How to build an investment portfolio of rock-solid companies that outperform the S&P 500. What criteria can identify dividend stocks that consistently return 10% or more per year. Which newsletters, websites and other resources you should use to research dividend stocks. Why you won't be tempted to cash out your dividend stock portfolio during the next recession. How to reduce your tax bill by choosing the right dividend investments and the right accounts. Why dividend-growth investing is superior to traditional income investing strategies. Market risk is near an all-time high and interest rates are at a historic low. There has never been a better time to switch to a more sensible wealth-generation strategy. If you want to improve your market returns, spend less time worrying about money and achieve true financial independence, this book is for you.
Federal Resume Guidebook: Strategies for Writing a Winning Federal Resume
Kathryn K. Troutman - 1997
This book shows you writing methods to get best qualified, referred to a supervisor, interviewed, and hired! Effectively include KSAs in your resume with accomplishments. Maximize readability with the Outline Format federal resume. Analyze vacancy announcements for keywords. Master the Assessment Questionnaire. Format your USAJOBS federal resume for readability. Includes dozens of sample federal resumes in the Outline Format with KSAs!
10 Commandments for Real Estate Investors
Frank Gallinelli - 2012
In this brief but insightful series of essays, Frank Gallinelli, the author of the best-selling "What Every Real Estate Investor Needs to Know About Cash Flow…" guides you through some investment principles you can live by. From cautionary tales about the process of due diligence and the hazards of self-styled "experts," to discussion of identifying your investment objectives, Gallinelli helps you focus on best practices.